review,rating,word_count,tagged,feature_request,bug_report,aspect,aspect_sentiment
لم أعد قادرة علي تحميل البرنامج,5,6,1,0,1,0,2
"horrible. i tried to sign up to drive, everything is fine i create an account log in. click to sign up to drive and the page loads and its in french or something. i can read or see what it wants i try to go back to see if theres a language selection, nope everything is in english but once i click to sign up it goes to french. i contacted customer support he said i have to file with a another support group sends me the link. and its in french.",1,92,1,0,1,0,2
my bank account has just had over r11000 deducted fraudulantly through uber. i'm mad 😡. not worth any stars. won't even try and help! 😡,1,25,1,0,0,3,2
9pm on a saturday and no cars available at all. no thanks. delete. 👎,1,14,1,0,0,5,2
"very disappointed. i put in a request to go to the airport using the xl option (for 5 people plus luggage). the guy calls me and did not know where we were going. but worse of all, he came in a rav4, not xl. no way that 5 people plus luggage was going to for in that. if i don't know what car will show up no matter what i select, then why should i use this service?",1,78,1,0,0,1,2
got charged twice for one ride,4,6,1,0,1,3,2
i was a great trip,5,5,1,0,0,2,0
the app is good and usefull but we couldn't contact our driver through uber call the line is not clear and also when we call him its difficult. some three wheel drivers cheats us the select our uber hire request and go for personal hires by keeping us await for long time. please try to contact with three wheel drivers to not to cheat customer like us.,1,67,1,1,0,1,2
rates are compartively higher and hidden charges apply,2,8,1,0,0,4,2
my only complaint is how do they think drivers should keep a 4.6 rating(i have a 4.94) when the app rating is only at a 4.3? just saying.,5,28,1,1,0,1,0
he was very patient & profesdional,5,6,1,0,0,1,0
absolutely loved our first uber drive!,5,6,1,0,0,2,0
this best app then ola. ola making fraud 40 to 50 rs per trip as per mobile price and apple device. so its big scandle our people,5,27,1,0,0,4,0
ride was ok.bt driver charged me 20 rs extra. i had a bus to catch so i left in hurry. bt that was pathetic,3,24,1,0,0,4,2
i tired so many times. there is one limit to login k.very worst login methods. i entered my google account password. but it's showing wrong password. how it's possible tell me. i don't understand. or tell create a new account and password. or what. before i used this app. that time i m very happy to using this app. but now i can't login. every time it's show robot. what's that. plz i request you. give easy steps to login the app.,1,82,1,1,1,0,2
won't let me set up a ride ahead of time,3,10,1,1,0,0,2
driver was good.uber is annoying!,5,5,1,0,0,1,0
sometimes driver cancels ride on the last moment,3,8,1,0,0,1,2
arrival time great.excellent service and driver.,5,6,1,0,0,5,0
worst service they are given option to there driver so they can cancel trip anytime and they are changing that with customer as outstanding amount.,1,25,1,0,0,5,2
i want to use uber with full hearth.,5,8,1,0,0,2,0
was quite good. i want to tip himb$3.,5,8,1,1,0,0,0
nice app really really useful,5,5,1,0,0,0,0
it help me when ever i need it,5,8,1,0,0,2,0
totally handy for this puerto rico trip,5,7,1,0,0,2,0
i love this app because this app give me a good service.,5,12,1,0,0,0,0
"price gouging, unfair treatment of workers and proven illegal practices around the world. despite the convenience, the ever increasing costs to the pocket and conscience mean i can't use uber anymore.",1,31,1,0,0,4,2
this is first time i ride in uber. really good and very nice behaviour of driver and comfortable ride.,4,19,1,0,0,1,0
netko se registrirao na moju email adresu. tražite potvrdu autentičnosti maila. jako ne profesionalno. someone registered with my email address. please ask for your email authentication,1,26,1,1,1,0,2
please add google pay payment option in kolkata,5,8,1,1,0,3,2
"scammers. charges surcharges on each bill, and fees for wait times that are less than 1min, when details on their website claim that drivers do not charge wait times for less than 2mins. frauds. thank you for ensuring i do not use this service any longer. update: a representative from the uber app has attempted to advise reconciliation about this issue. however, i had already attempted to contact uber ""help"" prior to their suggestion. the associate attempted to reassure that my driver ""passed a toll bridge or heavy traffic areas"" which induced the charge. the charge is always applied after i take the trip, to make the price seem like it is reasonable, until i get the emailed receipt which has an extra $2-$6 included on each trip. i replied that i have never been issued a charge when i personally drive around the city, and there was no reason to be given a charge. the person has not replied since. this confirms my continued disappointment with uber. i have been using lyft since i resigned.",1,176,1,0,1,4,2
routing far better than ola,5,5,1,0,0,0,0
"uber money scaming platform never use uber, uninstall uber",1,9,1,0,0,4,2
quick and to the point,5,5,1,0,0,5,0
"it works fine, no issued.",5,5,1,0,0,2,0
the prices double up during the ride,1,7,1,0,0,4,2
acacia was the hostess with the mostess. we had an emergency situation with our elderly 15 year old dog and she was so very accommodating and understanding.,5,27,1,0,0,1,0
wb to turkey folks. :),4,5,1,0,0,2,0
uber don't show bill details before completion of ride. due to that drive taking advantage and telling customer to pay toll money. but that toll money already taken by uber. once you complain to uber in app helps there is no action at all. there is no help line number for making complain against driver. worst app.,1,57,1,0,0,0,2
very accomodating and good conversationalist!,5,5,1,0,0,1,0
"ive used it several times and found it very convenient, except one time when there was a convention in town, very limited drivers available",5,24,1,0,1,5,2
driver cancelled a scheduled ride an later demanded double payment. later has been calling and using derogatory remarks about character. horrible experience.,1,22,1,0,0,1,2
"great app except for the feedback system. they only give you select issues to report back on with no extra ""other"" section to explain different problems. it's like they don't want to acknowledge that customers might face other issues than the ones they've mentioned. would appreciate either adding more feedback options or at least a section where if your problem is not stated above, write it out so we can contact you. it's very frustrating having a problem with the app and not being able express",4,86,1,1,1,0,2
arogant driver didnt drop at destination. where as full fare was taken.,1,12,1,0,0,1,2
need to show prices first before booking the ride,4,9,1,1,0,0,1
this app puts me with drivers 23 mins away multiple times when im on a rush,1,16,1,1,0,0,2
"$86 for a ride that would've normally cost me $14 is absolutely absurd. i have missed vital doctor appointments and even a vaccine appointment due to price surges and drivers not being available. with drivers naming their own price, this ride share company is going to lose a lot of loyal customers. i'm deleting this app immediately.",1,57,1,0,0,4,2
"lousy . rude and cheat you out lf your money. i bought a pass, couldn't get a ride and they wouldn't give me back my money. thank you worthless ass cheaters.6 .",1,32,1,0,1,0,2
decent prices nice drivers so far.,5,6,1,0,0,4,0
nowadays no auto or cabs are easily available,3,8,1,0,0,5,2
one of the most beautiful thing ever happened to me.i just can't live without uber.awesome peoples almost every time.,5,19,1,0,0,2,0
good. the driver was courteous and sober.,4,7,1,0,0,1,0
"uber is a very good facility for riding any person, any time .",5,13,1,0,0,2,0
very bad experience in egypt,1,5,1,0,0,2,2
i am learning how it feels to be treated with class by using uber ride services.,5,16,1,0,0,5,0
vehicle no is not clear on booking.,5,7,1,0,1,0,2
motoristas cancelam as corridas e o app cobra a corrida,1,10,1,0,0,0,2
octuber was a gimmick to fool ppl,3,7,1,0,0,2,2
uber is always great all over thr world,5,8,1,0,0,2,0
very safe and it's appreciated especially being a woman in this time,5,12,1,0,0,2,0
found this app today. please mske it easier to find and get to and we have a deal! uber is awesome! thank you. is this just the app for finding support? cause thats what i needed.,5,36,1,0,0,0,0
it will make my job easier,5,6,1,0,0,2,0
"uber driver and uber eats it's the place you can earn money without no stress, thank you uber company.",5,19,1,0,0,2,0
calculate more fare than usual and never get any solution of any problem or couldn't report for driver's bad behavior,1,20,1,1,0,0,2
"uber would not pick up a 17yr old and 2 18yr old. when a parent is disabled and in the hospital no child should be denied a ride to school. the terms state there can be a 18yr old accompanying an underage person. if this is the rules, why deny service? uber driver didn't even show up to the location to even know what was happening. just sad! dont use!",1,70,1,0,0,2,2
always there. sometimes can be a little creepy even for me and i'm a man,4,15,1,0,0,1,2
"forgive me i never used this app before ,always a first time for everything. sorry about the last post.",5,19,1,0,0,0,1
"i love it, and i want uber to give me my money off ride coupons back!",5,16,1,1,0,4,0
can't even choose destination.waste app,1,5,1,0,1,0,2
"the app keeps saying that i need to add a credit card to verify my account? once i do, it still doesnt work? i have been using uber for over 3 years and it has worked well up until now. i have tried contacting customer service through the app but their only answer was that i should wait. i did, i uninstalled the app in early may and tried again this week, end of june, and it still keeps saying the same thing. i dont know if im just unlucky or if im not the only one but it needs to be fixed",1,103,1,0,1,0,2
nice and caring person with great communication skills,5,8,1,0,0,1,0
just used and loved it.nice👍👍👍👍 experience,5,6,1,0,0,2,0
superb response to customer . its a delightful to have uber app. thanks uber,5,14,1,0,0,0,0
very good behavior and right time arrive safely,5,8,1,0,0,1,0
the app need to be a range well,5,8,1,1,0,0,0
"as a first time user, i was really worried that i'd screw this up. everything was super easy! i finished early and thought 'oh great, now i'll be waiting, and i put the wrong entrance for the pick up location '. prompts, driver, car all arrived ahead of my pick up time. we'll done uber! my driver was amazing, car was super clean and i felt completely safe.",5,68,1,0,0,1,0
worst auto service ! most time's we do not get auto service. even if we did they will cancel or never will return the extra change stating they don't have any change on them.,1,34,1,0,0,5,2
the service was great and fast,5,6,1,0,0,5,0
it is a good ride 😜,5,6,1,0,0,2,0
very good driver and conversational. enjoyed the ride.,4,8,1,0,0,1,0
"doesn't useful when cabs needed, these cab drivers are not at all interested in taking rides",1,16,1,0,0,5,2
"other than the cancellations, which are frustrating, the service is very good",4,12,1,0,0,5,0
having problems with the app right now dont know why i updated and its still not working shut off my phone and turn it back on and its still not working i just dont understand why is this happening,1,39,1,0,1,0,2
. omni no ikkx .i,4,5,1,0,0,2,1
"this because i did a rental from uber in july and they were supposed to reimburse my money because the time that i came in from the airport was at 1am and they told me, rental will be ready instead the place was closed till 8am and i had to be at my destination within an hour so i had to pay a taxi$200 to my destination as i was at my destination then rented another vehicle which cost me a total of$523 which uber told me they would reimburse me my$337 which till this day they haven't 723 out",3,100,1,0,1,5,2
app is very bad for tracking. driver is always greedy they use long routes.,1,14,1,0,1,0,2
much improved and ju a y about perfect,5,8,1,0,0,2,0
excellent. on time. polite. good car,5,6,1,0,0,5,0
wonderful experience every time i ride!,5,6,1,0,0,2,0
uam faberg dabber baalbek zabaglione saadi baal haag's download 2,5,10,1,0,0,0,0
"my friend went to some where in gulshan along with his family. he asked my help to get a uber for him and i hired a uber for him. i did not knew he went there with five person. anyway driver took him to gulshan. but on the way to return i hired the ride again but the driver refused to take five person and cancelled his trip, then i had requested for another ride and the same guy came again and again and refused to take again. i can't understand why i was charged trip cancelled fee.",1,98,1,0,0,3,2
too much amount charged. instead of change your name like a brigand.,1,12,1,0,0,4,2
cabs/auto not booking quickly. every time it asks for add money in paytm wallet.,2,14,1,0,0,5,2
"i use it quite often, its a good service.",4,9,1,0,0,5,0
"i had a great ride, with uber.👍",5,7,1,0,0,5,0
"very happy with the service, i find it to be prompt and reliable!",5,13,1,0,0,5,0
gan do uber vary bad only ride cancel dervir,1,9,1,0,0,5,2
uber does not care for its drivers. it is a total fraud and scam! a female driver was sexually assaulted 3yrs ago and uber refused to rectify the situation when delivering food to condos and apartments! also dissuaded clents from giving tips and now has become a forceful habit. a real slave plantation! better food deliveries out there!,1,58,1,0,0,5,2
can you please stop drivers from cancelling rides at the last minute? its really annoying,5,15,1,0,1,1,2
good service for a person who are rider in dhaka city.its more effective job for service holder because of jobbing throughout dhaka city as well as created job sector who are unemployment situation. day by day this service increase in most two maga city live dhaka and chattogram. small investment also is raised day by day from uber bangladesh.the security of this service is highly confidence.,5,66,1,0,0,5,0
5gv l6q sne73 ஐக்ஷூ லக்ஷலக்ஷல பொக்ஷ,5,6,1,0,0,2,1
cab drivers are most unsatisfory. i have experienced the worst of this app.i trully do not recommend this application,1,19,1,0,0,1,2
good service affordable price easy to use charming drivers n clean cars,5,12,1,0,0,5,0
"the last updated version sucks, too slow & not updating status until restarting",1,13,1,1,1,0,2
"really bad experience. i booked uber for the first time, the driver said he will reach in 6-7 mins but his phone was unreachable till 45mins (after that i stopped calling for obvious reasons) also the app kept showing 1 min arrival time but it never reached. we were at a place we had no clue where to go and this uber made our experience worse.",1,66,1,0,0,1,2
"worst app ever.drivers are so ignorant.accepting request when they not near,.talking rudely and alot of stealing.its soo annoying",1,18,1,1,0,1,2
"usually, it works, but when there is high demand don't expect to get a driver. i got two drivers for a ride, but none of them completed my request.",2,29,1,0,0,5,2
have been using it for last 2/ 3 so far experience is good,4,13,1,0,0,2,0
"best car hire app in india for global tourists. most other travel apps change payment to local cash, but uber remains constant irrespective off what country you're in.",4,28,1,0,0,5,0
please make your app neatly. there are lots of glitches coming in while using the app. when we book a ride and the ride is confirmed after that immediately app gets out automatically. then we are not even able to do anything.,2,42,1,1,1,0,2
"very pleasant trip. nice driver, good conversation",5,7,1,0,0,1,0
very good journey. very good driving. 😍,5,7,1,0,0,1,0
the taxi came to my residential home quickly. i appreciated. thank,5,11,1,0,0,5,0
very very good driver . very good service 👍,5,9,1,0,0,5,0
always a pleasure to travel with uber!,5,7,1,0,0,2,0
"poor service provider company, i have an error while booking the cab. i have reported it to customer care , it's been one week but till now they have not resolved the issue. the only response i get is "" we are solving issue, we are working on it",1,50,1,0,0,5,0
"says driver is on way then their not, some drivers completely ignore a call they were assigned to and expect you to cancel it and you end up still charged for the ride or a portion of it, some drivers arent even droving in their lane there part in one and part in another. gets frustrating",4,56,1,0,1,1,2
not able to login. always showing error message,1,8,1,0,1,0,2
"unable to connect the call with driver, in ola they are giving the direct driver, so we can contact easily with driver",1,22,1,0,1,0,2
"good app, navigates well. even newcomer can also operate without much trouble",5,12,1,0,0,0,0
uber is a horrible company. they just take advantage of their consumers. they apply dark patterns in their product design that punishes drivers and riders while they pocket their margins. they have a strangelhold on the market and we have no other choice than them and lyft and they just punish us again and again. absolutely terrible.,1,57,1,0,0,2,2
i love uber im thanking take it averyday from today,5,10,1,0,0,2,0
"its awesome service, i am loving it, thanx uber",5,9,1,0,0,5,0
it never disappoints at all 🙂,5,6,1,0,0,2,0
reasonable as compare to ola. dribers are caring .thanks ubae,5,10,1,0,0,1,0
very nice update and especially the new taxi feature loved it,5,11,1,0,0,0,0
"easy to use this app,more sefety driving,really nice this app but i need more discount",5,15,1,1,0,0,0
"have been using uber app for about 2 weeks since returning to work recently. i have been winded (breathless) lately and walking from the bus stop at my work location is a slightly uphill, long walk to the building. this app is accurate and the drivers are pleasant. it has been great since i work different shifts. i feel safer and am glad not being winded due to my health issues. this app is relatively easy to navigate after the first couple of times. so far, so good.",5,88,1,0,0,0,0
"pathetic service"" - drivers are totally unprofessional and rude, also cars are ill maintained and smelly. demand for higher fares. why can't the drivers cancel the ride themselves if they don't ""want"" to go? sick and tired of this. uninstalling now. the app doesn't has an immediate customer support to directly call and complain to, which the drivers take advantage of. better to avoid this app and use public transport like bus or metro.",1,74,1,0,0,0,2
ridiculous service and they cheat customer . if driver cancel the ride that is not customer fault . how can you charge them cancellation fee and for 180 rs ride . they charge 157 rs cancellation fee. and this is not first time when i again book cab driver said why should i come your location is so far . so that is also my fault and again they charge money and driver is talking with me like i am his servant . i will never repeat my mistake of book cab on uber . terrible experience,1,97,1,1,1,1,2
most of the time driver cancels the ride even after accepting it and refuse to go,3,16,1,0,0,5,2
"good driver, i'm satisfied with his attitude. i have a good journey.",5,12,1,0,0,1,0
"beautiful ,wonderful,ontime. and apprecitatethank you!",5,5,1,0,0,2,0
but he said nbfirst time,1,5,1,0,0,2,2
totally trash drivers . this people ask where to go even after we send them a location. uber community should teach the drivers using the google maps and give some knowledge about gps,3,33,1,1,0,1,2
very safe uber number one transport mode in south africa,5,10,1,0,0,5,0
"el chofer hizo como que se perdía para cobrar más, y eso que tenía el gps",3,16,1,0,1,1,2
not bad but not come on time 😞,5,8,1,0,0,5,2
one of the best appp ever ola is worst,5,9,1,0,0,0,0
very courteous driver. quick and efficient,5,6,1,0,0,1,0
"horrible! whole time past 7-8 years, i am a frequent cab traveller and had preferred uber over others, but my last ride experience has scary and unpleasant. few are - -driver asking offline travel, if you don't agree, they force you to cancel the ride. - once you agree, they treat you in the way they want. at end of ride demands extra amount, extra toll and force you by shouting or creating scene. -they call and threaten you on phone if you complain the incident. tagline- travel on own risk.",1,91,1,1,1,1,2
reliable convenient well appreciated thank you.,5,6,1,0,0,2,0
drivers treat you very well and get you where you need to be,5,13,1,0,0,1,0
prompt. polite. follows traffic rules strictly. safe rider.,5,8,1,0,0,1,0
its good when it offer discount,5,6,1,1,0,4,0
this app nice but your bike car driver its not good person and your extra charge its wrong,5,18,1,0,1,3,2
worst uber experience ever in san francisco. we called 4 different ubers at different times and none of them arrived on time.,1,22,1,0,0,5,2
sb se ghatiya service hai inki na inke drivers ko call lgti hai na inke drivers ko location milti hai. or ye log fazool m paisy charge kr dyty hai na refund krty haii. ghatiyaaa tareeeeen service,1,37,1,0,1,5,2
i am not happy but very dabb app,5,8,1,0,0,0,2
very accurate on the timing and very good drivers,5,9,1,0,0,5,0
able to schedule my boys ride with my application,5,9,1,0,0,0,0
what a stupid app. the driver said that he had arrived at the location when he had not and then he cancelled the trip. now the app wants me to pay cancellation fee of 20 rupees.,1,36,1,0,0,0,2
thanks for uber save our time,4,6,1,0,0,5,0
uber riders charging ridiculous prices off the app is annoying. we're all going through a hard time. i'm deleting this app.,1,21,1,1,0,4,2
"i like uber because they have given me % discount on my trips. i don't like it takes forever for a $5.00 refund as a credit ,from the driver cancelling my trip.",4,32,1,1,0,4,2
74 ka bill dikha ke 98 ka bill bana diya.driver bhi ese hi he.kal 2 baar esa hua.96 ka bill show kiya or 147 bill pay karne pada,1,28,1,0,0,4,2
very attentive trying to remember landmines so i get familiar with city location so i won't be so lost.,5,19,1,0,0,2,1
start services in srinagar plz,4,5,1,1,0,5,1
the best ride ever. thank you an i felt safe!,5,10,1,0,0,2,0
"most cheater app now a days. uber charging ac cab fare and driver partners aren't offering the comfort to loyal customers. they are citing vague reasons like petrol is dying, ac is out of order and in some cases they are not acknowledging the fact that uber given clear instructions on running the cab ac in fresh air mode. this pointless profiteering by uber and its partners and only collecting feedback without any noticeable impact. i'm going to uninstall it permanently.looters! stop it plz",1,84,1,0,0,5,2
"drive behavior, very good",5,5,1,0,0,1,0
order uber always is a joy plus trust,5,8,1,0,0,2,0
very easy app to use. pleasant experience with driver.,5,9,1,0,0,1,0
i always take uber nothing else.👍👍👍,5,6,1,0,0,2,0
too many large app after installed,3,6,1,1,0,0,2
this uder is amazing ride,5,5,1,0,0,2,0
"as a recent user, i would say that uber is one of the vast ways to move around cities across the world. i have travelled quite a lot without uber, and i must say that it makes travelling easier.",5,39,1,0,0,5,0
please fix for your map application in uber!,5,8,1,0,0,0,0
i have enjoyed a lot,4,5,1,0,0,2,0
"unprofessional drivers, cancel even though we are 100m away from them and we will be charging for them. someone start trip without us and complete it and for that we have to pay. and no reply from uber if we raise complaint also.",1,43,1,0,0,1,2
well made app that is informative and easy to use. not often found in most apps! recommend!,5,17,1,0,0,1,0
great support team. my issue was resolved fully. but it took some time though.,5,14,1,0,0,5,0
برنامج تقيييل جداأا و بطى جدا و مضيعة للوقت,1,9,1,0,0,0,2
so easy to navigate and the features are becoming more futuristic with that show stopper user experince.,5,17,1,0,0,0,0
more convenient than taxi(in my country),5,6,1,0,0,2,0
"our driver was so amazing, very friendly and helpful!",5,9,1,0,0,1,0
poor services. they cheat last minute . and price instability.,1,10,1,0,0,5,2
"although everything had worked great, in recent months, it has been almost impossible to get a driver when needed.",2,19,1,0,0,5,2
best option to travel anywhere with out parking tension,5,9,1,0,0,2,0
efficient and easy to use.,5,5,1,0,0,5,0
you're right one price next day y'all come and take out some more money that is call stealing,1,18,1,0,1,3,2
"yesterday i booked a ride with my mom, the driver arrived he did not match with the profile details, was out of his senses probably was stoned or high and was driving weirdly, within few metres i canceled the ride and we got out if the vehicle and the app is charging me for tjis few 100 metre ride which was unsafe for me and my mom. so good job uber for giving me the most unsafe experience.",1,78,1,0,0,1,2
"drivers lack professionalism and manners, will cancel your ride after accepting it for 10 minutes because they feel like not driving which is their job profile. i have been late countless times happens 9/10 times i use uber. p.s. uber will leave an automated text below this review but won't help its customers. 2020 dec edit : i feel like throwing my phone everytime i have to use this app",1,70,1,0,0,1,2
this app is much better than rapido ola,5,8,1,0,0,0,0
would be 5* map system is not 100%,4,8,1,0,0,0,2
it was one of the best traveling app,5,8,1,0,0,0,0
"god jesus holy spirit! i thank them for the driver and th app! waw necessary for the app and driver (nicholas from council bluffs iowa) to be as prompt, personable, and hospitable. thank you again everyone who made this app and ride possible . very much. in",5,47,1,0,0,5,0
"except exceptional cases, uber is a good choice",5,8,1,0,0,2,0
"nice app, if supported upi, would be nice",4,8,1,1,0,0,0
"unexact locations, bad c support",3,5,1,0,1,0,2
recent drivers are wack.train them well,3,6,1,1,0,1,2
this app is great. no cash needed. i use it all the time. cheaper car service. the only thing i don't like the app doesn't tell me the colour of the car that's picking me up.,5,36,1,1,0,0,0
sometimes drivers missued our bookings by starting the trip before reaching us,5,12,1,0,1,1,2
uber just makes ir too easy.,5,6,1,0,0,2,0
kind of just keeps getting worse.,2,6,1,0,0,2,2
i like it but when i used it on a friend's phone the price we saw by the time we alighted was higher than what we saw before we board on. times 2,3,33,1,0,1,0,0
"disgusting app, the driver called me and ask for my phone number to connect and even without boarding the cab my trip was shown completed with a negative balance of 256. how can a 25 min trip be completed within 5 mins? it's been more than 10 days now, no help from uber, no contact number to contact the customer support. had to switch back to ola, though that's a little expensive but these things aren't happening in their app atleast.",1,81,1,0,0,5,2
i love uber! the drivers are always nice and i feel safe and comfortable everytime,5,15,1,0,0,1,0
"urgently needed to get my wife to hospital,had waited two hours for an ambulance,used uber for the first time ever .a nice clean car arrived in 5 minutes and drove as quickly as allowed to a&e. driver very polite and respectful and professional.i am a convert to uber, thanks so much.",5,51,1,0,0,1,0
"its easy to approach, safe and quick service",5,8,1,0,0,5,0
love all the extra features that you don't get with a cab ride. meet the nicest people driving for uber.,5,20,1,0,0,1,0
just was a good ride.,5,5,1,0,0,2,0
this is really a useful app,5,6,1,0,0,0,0
charges very heavy drivers keep rejecting if any emergency dont go for uber. before it was very excellent service now worst.,2,21,1,0,0,5,2
"any ride service ,confussion is conestoga circle in county. now developers city of p r has conestoga way! another confusion. gps when coming down settlers. conestoga circle shoots map to debaner. which goes past conestoga circle years now friends following gps. finally call me on phone i have to redirect i'm interested in q, as to when i get small car pr use my 2018 truck , then i'll apply for grocery shopping food delivery, seniors need rides to events. thelma only interred as to",5,85,1,0,0,2,0
"nice application. well, all the magic is on the server, but still.",5,12,1,0,0,0,0
a solution to a major problem. it's just right.,5,9,1,0,0,2,0
my best and faster experience in auto,5,7,1,0,0,5,0
my first time and it was wonderful. i felt very safe.,5,11,1,0,0,2,0
the ride by uber to airport was pleasant and affordable.,5,10,1,0,0,4,0
"so, cancelled my order 90 minutes after i placed it. pathetic.",4,11,1,0,0,5,2
very good rides in very reasonable prices,5,7,1,0,0,4,0
uber fraud company eating chennai. tamilnadu,1,6,1,0,0,2,2
"hassle free rides, knowing ride cost beforehand. this helps in avoiding being taken for a ride.",5,16,1,0,0,0,0
really helpful app. hats-off to the team.,5,7,1,0,0,0,0
good service most of the times,4,6,1,0,0,5,0
wrost driver ride experience because of driver.,1,7,1,0,0,1,2
i get home. thats the best thing possible.,5,8,1,0,0,2,0
it's better then another source,5,5,1,0,0,2,0
driver's mobile number would be beneficial,5,6,1,1,0,0,0
terrible. won't let me download for no apparent reason. gets to 99 percent then stops,1,15,1,0,1,0,2
very good service my uber was on time and the ride was very smooth,5,14,1,0,0,5,0
"atenție! șoferii uber utilizează o nouă metodă de înșelăciune: preiau comanda, parchează la distanță și așteaptă anularea cursei de către client pentru a încasa taxa de anulare. am întâlnit un astfel de șofer care a fugit când m-am apropiat, deși eu nu am anulat comanda. uber trebuie să acționeze pentru a proteja clienții și a asigura un serviciu sigur și transparent.",1,61,1,0,1,3,2
worst app it give details of car and aarival time only after conforming uber and drivers not always come on time and still it is the worst app from atleast 1 hour trying to book a cab but still no response by the uber😮‍💨😠,1,44,1,0,0,0,2
no need to buy a car when uber is there24×7,5,10,1,0,0,5,0
there seems to be a fair degree if lag between the time estimated for the cab to reach me and the actual time. it always varies between what is shown before i book and what is shown after i book.,3,40,1,1,1,0,2
"friendly and knowledgeable driver. put me at ease. i felt safe even traveling alone after fark as a senior citizen. joseph was excellent! courteous, too. he adjusted air temperature in car for me.",5,33,1,0,0,1,0
"i'm not a full-time resident of kolkata. but i rarely seen a driver like him. it was raining, driver did not let me get down in the rain. he did all that it takes to take the car nearest to a shade, then let me go out. i was amazed. wow to his customer centric approach and being humane . thank you",5,62,1,0,0,1,0
"very convenient app to get a cab, highly recommended for travellers",5,11,1,0,0,0,0
"always reliable driving,punctual ,good prices fair service.",5,7,1,0,0,5,0
app interface is great. need to seriously review surge pricing and fare assessment,4,13,1,1,0,4,2
"it's one of the worst app. the driver came 45 minutes late and even charges double the amount and at the last moment says either give double amount otherwise cancel your ride. he was cancelling at the last moment and it was very emergency so i have to agree to him. worst app. cheater. driver name- joy, west bengal. i wish i could case a file on him. cheater. uber please check on your employees they just cheat customer. guys never use uber seriously don't ever use this app.",1,89,1,1,0,1,2
i can't change my rating of the driver,2,8,1,0,0,0,2
app is very easy to use,5,6,1,0,0,0,0
realy good and realible and safe,5,6,1,0,0,5,0
رحلة مريحة مع سائق محترم وسيارتة جميلة,5,7,1,0,0,1,0
low price ride. and also very comfortable,5,7,1,0,0,4,0
very good service in passenger,5,5,1,0,0,5,0
best app for taxi booking.very fast service. travelled 45kms in just 43. mins in busy roads of new delhi. excellent service. i would rate infinite stars if i can.,5,29,1,0,0,5,0
"friendly driver, very clean car.",5,5,1,0,0,1,0
great experience so far on every ride,5,7,1,0,0,2,0
uber drivers are froud they make you pay the cancelation fees by their master plan,1,15,1,0,0,1,2
"this is the worst cab app. they show less fare amount fare while requesting for the trip, and after trip is completed suddenly fare is increased. also uber support system does not reply to your complaints. very very very disappointed. choose ola, its better and what fare they show they charge only that.",1,53,1,0,1,4,2
uber is completely cheating and duping the customer. firstly they are taking booking then they their self cancelling the trip and charging huge amount for the same.,1,27,1,0,0,1,2
"it's very safe and convenient for every ride, and comfort is just awesome.😍😘🚓",5,13,1,0,0,2,0
really uber service is very good .great driver also,5,9,1,0,0,1,0
"i use this app on daily basis still i have to rate it bad. drivers don't aplear in given waiting time and when i call they say it might take more time and i should cancel the trip. there is nothing i can do about it. coz if i cancel my money gets cut from next trip and if i dont know to wait or not. then trip is reset with some other driver who takes even more time to come. also the rates are variable and if you use it daily instead of being cost effective, overall trip charges on average high.",2,103,1,1,0,4,2
the location now is getting updated as per the live gps location of my phone. thanks for the update and reacting quickly to my problem and giving me a proper solution,4,31,1,0,0,0,0
gilbert was great beautifully presented car comfortable and got us to the airport on time!,5,15,1,0,0,1,0
stupid app and service. can get further for same price with local taxi companies than woth uber. the only plus is you can dispute what you feel is unfair charge,1,30,1,0,0,5,2
when ever try to locate a pin it crashes.,5,9,1,0,1,0,2
i need to get hold of my account asap and it's just not happening it tell me that my number is already in use but not with my email. what am i supposed to do. i'm really losing it.,1,39,1,0,0,0,2
"untrustworthy drivers. driver asked me to pay for tolls and said that it would be refunded by the uber. when i contacted uber, they tell that the fare is inclusive of all tolls and they can't refund the amount. they are such an irresponsible idiots!",1,45,1,0,1,1,2
no matter how u use the app. it always irritating with it's outstanding payment however there won't be any payment pending from my end. and worst part is no customer care service.,1,32,1,1,1,0,2
really love this app; it's too bad they never have ada vehicles! have gone with my local dial-a-ride!,2,18,1,0,0,5,2
so much good app but i don't know to book good uber app please reply me name vikash,5,18,1,1,0,0,0
"i used to love uber and tip the drivers $10 every ride until the app would charge my card for cancellations that i never made. the 1st time it happened i lowered my tip to $5 per ride and then the app charged me for a cancellation that i never made again! so now i have taken my card information off the app and i'm looking for another car service. long story short, never give your real bank card to this or any other app! only use their gift card found in a walmart so they can't steal your money!",3,100,1,0,0,3,2
"i tried to register, but it didn't work out",1,9,1,0,1,0,2
"worst service, pathetic way of talking never gona recommend any one your worst service. drivers are not good, and even no option for complaining. they accept for ride and then don't come, it is wasting time. wish i can give zero stars. #uber_sucks",1,43,1,0,0,5,2
"good, but i don't see any difference in uber go and premium. most cars are dirty. some sectore i travel are better than others like hyderabad is bad but bangalore is good, differentiates better between normal and premium.",4,38,1,1,0,5,1
i can't seem to login for some reason and even reset the password for the same. i even updated the app for the same.,5,24,1,0,1,0,2
honestly better than lyft at times. finding myself using it more and more,5,13,1,0,0,2,0
what a fantastic human being! he was early for our pickup and kind to talk to all the way home. loved the experience,5,23,1,0,0,1,0
thank you for such great service. happy new year. god bless!,5,11,1,0,0,5,0
today was the first negative experience i've had with uber. i had a pretty rick that didn't allow my coffee in his car.never mind that i had a wipe rag with me.but his car all i can do is respect his rule its his castle your majesty im just a sub-contractor.,3,51,1,1,0,1,2
i can't receive a code to my phones,5,8,1,0,1,0,2
"uber cash destroys uber. i used to love uber. not anymore. uber cash makes payments confusing, destorying one of the best benefits of uber. so sad. and questions to cs are answered by mindless drones who just copy/paste instructions on how to get more uber cash. shameless. good news for, lyft, i guess.",1,53,1,0,0,3,2
nower days charges are very high and always uber cancel the ride,5,12,1,0,1,5,2
we had a safe trip and drive drove nicely compare to my driving,5,13,1,0,0,2,0
i think ola is best,1,5,1,0,0,2,0
i am using this app since long i have only a map updation issue sometimes.,5,15,1,0,1,0,2
very safety ride we can send even elders because most of the drivers arevery helpful & humane,5,17,1,0,0,1,0
"the driver calls and ask you for the destination if the destination is not in his favour he will cancel the ride and this seems to be a infinite cycle. if it's drivers mistake to take a correct turn , i have to pay for the extra distance he covered for his mistake! so unfair",1,55,1,0,0,1,2
kishor driver was very polite and gentle.we always prefer ubertaxi server as all taxi driver are good people,5,18,1,0,0,1,0
very good service 👏 👍 👌,5,6,1,0,0,5,0
quick and easy way to get where you need to be,5,11,1,0,0,5,0
"at crucial times, it keeps saying, can't reach uber network.",4,10,1,0,1,0,2
pathetic app. not being able to login- in once you log-out. tried several times but all in vain.,1,18,1,0,1,0,2
fast and affordable . i love it,5,7,1,0,0,4,0
"help function is a circular reference, making it difficult to navigate and offers limitsled topics that you can address. by the time you realize you've selected the wrong issue, the ""support"" team has already ""resolved"" the wrong issue, leaving you still unhelped and out of money.",1,46,1,0,1,0,2
it is so damn nice .,5,6,1,0,0,2,0
it has always been good luckily till now,5,8,1,0,0,0,2
good ride and polit driver & clean car,5,8,1,0,0,1,0
amazing! i have had great drivers and so reliable and affordable.,5,11,1,0,0,1,0
good app however doesnt work when the speed is slow also lot of things n,5,15,1,0,1,0,2
"smooth ride, friendly and courteous driver.",5,6,1,0,0,1,0
great. had a nice driver who gave good advice and was kind. the app was easy to use without any problems.,5,21,1,0,0,0,0
"motoristas competentes e simpáticos com uma única exceção, até agora. exceção por incompetência",5,13,1,0,0,1,0
app is good but not a easy way to make a complain in it.,5,14,1,1,1,0,2
my car was finished with an oil change and i needed to go get it. i was waiting 30 mins for driver to finish his last trip. he accepted my ride drives another 25 mins all the way to my street and canceled the trip. connected me to another driver that was 25+ mins away. canceled because now the dealership was closed and would have to wait until tomorrow 2 pick up. charged me 5.50 for cancelation fee. called about refund and guy said ill take a note. $5.50 and hr+ waisted #car-less #inconvenience,1,94,1,0,1,5,2
nice app but take money of cancel,4,7,1,1,0,0,0
it's superb. logged out by mistake and u able to sign in now.,5,13,1,0,1,0,2
very good service for intercity local travel,5,7,1,0,0,5,0
"good service, really i love it",5,6,1,0,0,5,0
couldn't get the issue fixed even after contacting the support via email hence uninstall. ola still a better app,1,19,1,0,1,0,2
the drivers are so kind to me i am so grateful,5,11,1,0,0,1,0
a beautiful application that serves people,5,6,1,0,0,0,0
it's very helpful for middle class people,5,7,1,0,0,2,0
ultimate one for the needful,5,5,1,0,0,2,0
extremely poor. the drivers keep rejecting trips and cancelling them. takes on average 25 minutes to find a cab.,1,19,1,0,0,1,2
"thanks to uber.my experience is very nice with uber but some time driver problem like that after book the ride then driver say i m coming many time and after 10,15 minutes he cancel the ride and my charged cut prom my next ride.",5,44,1,0,1,4,2
gud mate bonza of a app bra,4,7,1,0,0,0,0
pls. proper communication with customer,5,5,1,0,0,1,2
easy to use. better than other local apps,5,8,1,0,0,0,0
easy to use. and very useful.,4,6,1,0,0,0,0
less fares compared to other rides. bike rides are also very comfortable,5,12,1,0,0,4,0
should give discount offer every weekend,4,6,1,1,0,4,1
so cool i love it,5,5,1,0,0,2,0
app is reliable even if they do price gouge by the minute occasionally when booking.,5,15,1,0,0,4,2
nice service but add wallet option also,5,7,1,1,0,0,1
"good, easy to book and track",5,6,1,0,0,2,0
very helpful when you don't drive,5,6,1,0,0,2,0
i want cpoa for macp after 20year srrvice in central police,5,11,1,0,0,2,1
"i booked the ride last night for my cousin, & it stated that the trip would be $11 & some change. this morning i'd tipped the driver $5. but when i looked at the receipt, the receipt stated highly close to $20. why did i get charged extra fees when i booked it the night before. are you the company will be charging extra fees now?",3,66,1,1,0,4,2
just signed up today my driver vas very nice and it was a quick set up seamless. if there where more than 5 stars i'll give to uber 😎,5,29,1,0,0,1,0
wait for long time no pick up,3,7,1,0,0,5,2
very inconvenient way to get a ride cuz they don't take cash and apparently they think it's going to cost $500 to get a ride to the grocery store cuz they won't even accept your credit card as a method of payment if you have anything less than that in your checking account!,1,53,1,0,0,4,2
i have enjoyed my experience thoroughly thus far. not a bad thing to say. never given a driver less than 5 stars.👍,5,22,1,0,0,1,0
i want join to day,5,5,1,0,0,2,1
interesting especially the dispatch rider,5,5,1,0,0,1,1
very usefull everytime i have to travel within the metro.😊,5,10,1,0,0,5,0
"i would say all was sarisfactory untill the rate/fare increased as a much more high percentage dont know why, other ride sharing trying to provide at a less fare, uber doing otherwise. can you resolve this issue",3,37,1,1,0,4,2
"google should remove this app now, because it's not working nowadays",1,11,1,1,0,0,2
added charges out of no where and over priced trips,1,10,1,0,0,4,2
very very good company but some car driver is not coming on location and sending massage i came to pickup in location.,5,22,1,0,1,0,2
uber is super and asome,5,5,1,0,0,2,0
some time y'all or good,5,5,1,0,0,2,0
excelente servicio! confiable y choferes muy profesionales.,5,7,1,0,0,5,0
"the driver was very polite, and got out the car to open the door for me and the ither passenger.",5,20,1,0,0,1,0
"i hate this app. i can't see cars in areas i'm traveling to. useless for traveling now. cars do not show up on map with the awful new update. i'm using lyft now, goodbye uber.",5,35,1,0,1,0,2
is good transport to use.,5,5,1,0,0,2,0
mentally challenged customer care when i complained about being charged twice for a ride all the customer care can do is deactivating my account !,1,25,1,0,0,5,2
excellent driver and car in good condition!,5,7,1,0,0,1,0
the drivers keep cancelling. the customer service guy's are ineffective and insensitive,1,12,1,0,0,1,2
very good and comfortable services,5,5,1,0,0,5,0
very comfortable company. and very good service,5,7,1,0,0,5,0
i almost always feel safe when i'm in an uber! i'm satisfied with your overall services!,5,16,1,0,0,5,0
it's excellent service for us,5,5,1,0,0,5,0
i was trying to set up account using my new phone number it keeps telling me that the phone number is not connected to my account i just got this number and never used uber before what are people supposed to do if someone has already had the number set up to another account,1,54,1,0,1,0,2
651 thang said that was good sppd.,5,7,1,0,0,2,0
betuful ❤gooooooooooood are yes a application,5,6,1,0,0,0,0
"great experience, one app. operative in multiple countries",5,8,1,0,0,0,0
there is no customer service number where you contact these guys and resolve your grievance. you are left hanging and they charge you inappropriately if you cancel because of long arrival time.,1,32,1,0,1,0,2
excellent app but. why does it update every other week?,5,10,1,1,0,0,0
its always lovely but there is no way how we camplain & slove issues.,5,14,1,1,0,0,2
second time using uber. i'm sure it won't be the last.,5,11,1,0,0,2,0
awesome fast convenient travel 5 stars from me,5,8,1,0,0,5,0
"great service! to my recollection, neither my husband nor i (which are both legally blind) have had any significant issues with uber. in fact, we have in large part found 95% of our uber drivers willing to go above & beyond to accommodate us with any specied needs we may have.",5,51,1,0,0,5,0
very pathetic service in kolkata. they must shoud kicked out from kolkata.,1,12,1,1,0,5,2
price should get slightly low,5,5,1,1,0,4,1
amazing feature makes you pay even before it finds a cab for you and then after waiting for 15 mins still not able to find a cab. just amazing.,1,29,1,0,0,3,2
he is very good website,5,5,1,0,0,0,0
one time and very professional,5,5,1,0,0,1,0
great app. so user friendly.,5,5,1,0,0,0,0
good experience. behaviour of driver is also good,5,8,1,0,0,1,0
on time and my ride to where i was headed was smooth 😎,5,13,1,0,0,5,0
"it's a good app and saves time. their price are affordable too. but, i'd suggest you add a panic button to your next updated that a rider or driver can click on in case of any emergency.",4,37,1,1,0,0,1
very clean look. very informative.,5,5,1,0,0,1,0
how edit my driver's review i am wrongly give 1 star,5,11,1,1,0,0,0
"the app wouldnt work, and when i contacted customer service they told me i had to screenshot what phone number i used on 3 different screenshots even after i explained it was the same number. so unless i did that they couldn't help. and each reply took forever. the app is garbage.",1,52,1,0,1,0,2
bahut bahut bahut bahut bahut bahut bahut jyada bekar company hai yah urban company 🖕🖕🖕🖕🖕🖕🖕🖕,5,15,1,0,0,2,2
"its good. cab came in time. driver good. but initially it showed rs. 208, than while booking it said rs. 226. after booking it showed rs 286 and while reached destination rs. 347 came on screen of me and of driver. what is this? why cant you show your final fare at first time. ?",3,55,1,1,0,4,2
my first time experience was good.but then i saw a wrost driving by an stranger.,4,15,1,0,0,1,2
timely pick up and drop and polite behaviour of driver is appreciable.,5,12,1,0,0,1,0
driver cancelled the ride after confirming on the reach the location. no contact made from the driver prior to cancelling.,1,20,1,0,0,5,2
drivers take advantage of the new system and force people to walk to them even though you don't get uber pool,5,21,1,1,1,1,2
very accurate and user friendly.,5,5,1,0,0,0,0
fast and safe best for booking,5,6,1,0,0,2,0
way better drivers than the rest,5,6,1,0,0,1,0
a poor service. driver's didnt pickup on time. as well as they also didnt pickup my phone . i faced this prb so many time. .,1,26,1,0,1,5,2
the application doesn't work at all i uninstalled it and installed it again and still doesn't work,1,17,1,0,1,0,2
"great service, i haven't used a cab since uber & lyft came out 👍👏",5,14,1,0,0,5,0
as of now i have not travelled by uber for some time,4,12,1,0,0,2,1
it includes the features that the user needs.,5,8,1,0,0,0,0
a very good driver. she is safely conscious.,5,8,1,0,0,1,0
"the customer service is horrible! they don't call you back when you habe an issue. also, found out they have been double and sometimes triple charging me for rides when i paid via paypal but they don't record the transactions in the uber app. total scam. check yuour bank statements and paypal account for double charges. they been screwing me over",1,61,1,0,0,5,2
great app exceptinoe glitches where it boots me off the app,4,11,1,0,1,0,1
this sucks every time when driver cancel the ride they charge me 120 rupee because of this i cant use my 4 numbers,3,23,1,0,0,4,2
"uber is great and efficient. it's more like having your own ride, just with a chauffeur.",4,16,1,0,0,5,0
the worst app ever. drivers are thieves and liars and the app doesn't keep users' rights.very bad customer service. i've just deleted the app,1,24,1,0,0,1,2
"useful, but every time (confirmed) that i use my reward points for a 10% discount, conveniently the fares are 10% higher. scam.",2,22,1,0,0,4,2
good perceptive driver! he got me to the boat on time with short notice,5,14,1,0,0,1,0
"most of drivers are called and ask the money of ride ,if they are not satisfied of it they just cancel and we have to give extra 15 rupees to them this is very worse fact of this app",1,39,1,0,0,1,2
easy to book. having great coupon which makes trip cheap,5,10,1,0,0,4,0
i enjoyed the ride and the driver was very friendly0,5,10,1,0,0,1,0
thank you for making my life easier,5,7,1,0,0,2,0
waze sometimes provides long cut trips.,4,6,1,0,0,5,2
"great drivers, on time, & easy to use app",5,9,1,0,0,0,0
"the app itself has been acting up for the past few weeks or so. i've had too many experiences with drivers who don't pick up the calls or arrive on time. most of them don't even show up even after an hour, until i'm forced to cancel the rides on my end.",1,52,1,0,1,0,2
app looks solid. but let's see i can't add my credit card to it. oh well lyft works tho,1,19,1,0,1,0,2
very nice app and very good service,5,7,1,0,0,5,0
the driver is very good and friendly,5,7,1,0,0,1,0
worst ever experience. driver collected cash even after paying using uber credits,1,12,1,0,0,3,2
this is good taxi service,5,5,1,0,0,5,0
driver's arrival time to pickup should be exact.,4,8,1,1,0,0,1
nice service when you need to get some place,5,9,1,0,0,5,0
first time with uber brilliant,5,5,1,0,0,2,0
thank you for getting my mom to her destination safe💞🤗😁,5,10,1,0,0,5,0
a totally splendid traveling application with all safety measures and reminder to passengers.,5,13,1,0,0,0,0
rides get canceled literally after sitting in the cab. then no sign of any other driver for replacement.,1,18,1,1,0,5,2
pathetic customer care and service no botheration even after registration of safety issues,1,13,1,1,0,5,2
"love uber, some drivers need to be reevaluated, however its my source of transportation so no major complaints!",5,18,1,0,0,1,2
friendly driver. clean car. got me safely to my destination.,5,10,1,0,0,2,0
"should be for 18 +, not for underage riders.",3,9,1,1,0,2,1
"a very good driver with presence of mind, soft spojen",5,10,1,0,0,1,0
helps when you have no license or vehicle.,5,8,1,0,0,2,0
"very nice experience with every driver uncle till date 🤓😁.but for last few experiences,it's common that when i book any auto,the price is different i.e,much lower than the rate the driver tells after completing the tour why so? look into it and after asking the driver about it,the driver say he doesn't know anything about it",5,56,1,1,0,4,2
"uber is just a modern day task master, getting 20 thousand naira in abuja a day on uber is not easy but for instance you got 20k , you bought fuel for 8k which will not even fill your tank, 20-8=12k ,uber takes 28% of 20k which is 5600 and you are left with 6400, you bought airtime for calling riders 400, data 200, food 500, at the end you are left with 5300 and when your car is due for service you will still do it, keep driving all your life and uber keeps making the money.",1,98,1,0,0,5,2
cab drivers ask continuously cancel the trip and i hv to pay the charge,1,14,1,0,0,1,2
first timer. car was here within 2 minutes. very kind and professional. clean car with hand sanitizer available in seat back pocket.,5,22,1,0,0,5,0
driver canceled my ride when i asked if easy to get into vehicle because i used a walker! made me late for dr's appt.,4,24,1,0,0,1,2
what a beautiful rides 🤗😍,5,5,1,0,0,2,0
an economic way for transportation if you have the offer,5,10,1,0,0,4,0
it takes time to come but service is good,5,9,1,1,0,4,0
the driver was extremely interesting to speak with. he was knowledgeable about the area in many aspects. my fav uber ride ever! thanks!,5,23,1,0,0,1,0
"it works well, and gives all the essential information",5,9,1,0,0,0,0
cost is low with others,5,5,1,0,0,4,0
"this app did not let me schedule a ride for the next day. i've tried 5 times, all no good. i added my visa debit card information correctly. when i tried to schedule a ride, i first got an error saying that my payment wasn't accepted and that i should try again or edit the card. i bought a walmart visa debit card, registered it so that i could make online purchases. when i tried that card, payment would not be accepted. awful app! i ended up using lyft app and scheduled a ride the first time i tried.",1,99,1,0,1,0,2
driver can expeditiously when called. very pleased with his service.,5,10,1,0,0,1,0
this is very faltu map is not good faltu app it takes fare very much in am police one day driver has taken the money and tell us that give me more 590 ruppes,1,34,1,0,0,4,2
my driver was a fellow army veteran and about the same age we shared our military experience's and i enjoyed the ride !,5,23,1,0,0,1,0
i like the old one much better i am not use to this one,5,14,1,0,0,0,2
"always underestimates time driver will get there, hoping you won't pick another option",3,13,1,1,1,0,2
refine the app please. please add a quick way to observe the credits a user has. just spent 20 min searching for my credits but ended up realizing my driver did not add the extra cash i paid him.,5,39,1,1,1,3,2
"do not use! fraudulent scam artist company, tried it in montreal got dropped off at the wrong location driver said i wouldn't be charged then proceeded to charge a cleaning fee of $80 for a spill, nobody had any drink or food in the vehicle, the money automatically just came off my card. tried to contact support with only automated messages as responses saying the problems resolved, no contact number to call a real person.",1,75,1,1,0,3,2
this is very important important app,5,6,1,0,0,0,0
quick efficient service. thank you mohamed,5,6,1,0,0,5,0
smooth pick-up.courteous driver.timely drop-off ! pleasant experience all around.,5,9,1,0,0,1,0
mast aap hai good experience,5,5,1,0,0,0,0
we had a pleasant ride. mahmud was very courteous and hel]ful. we enjoyed the ride to the airport. thank you . shukran mahmud,5,23,1,0,0,1,0
very good. we have enjoyed,5,5,1,0,0,2,0
nice app for travelling but one bad thing is that if you say your driver where you have to go(the destination) and that was long route than they cancel the booked cab. that one bad thing i facing everytime. please fix this problem that i was facing.,4,47,1,0,1,5,2
very nice platform and good drivers so far,5,8,1,0,0,0,0
super trips.very profesional at least the comfort trips that i use.,5,11,1,0,0,2,0
drivers in westchester drop rode don't want to drive the city where we must of us work i understand they want get any fare their but we must do better,2,30,1,0,0,5,2
yes thank goodness of your prized recipes *nnifern,5,8,1,0,0,2,0
kamran was courteous and provided a smooth drive,5,8,1,0,0,1,0
"uber are very reliable. the drivers are always friendly in birmingham. uk. i have used them three times, and they haven't let me down. just as long as you are punctual there won't be a fee. you can be rated as a customer and driver. i rate this app highly for it's convienience financially.",5,54,1,0,0,0,0
greate service for the times when you need to go somewhere and don't want to drive.,5,16,1,0,0,5,0
fare should be more reasonable as at present it is too high.,5,12,1,1,0,4,2
i have no problems with this app it works just fine i get my rides when i run them they pick me up on time and they drop me off one time,5,32,1,0,0,0,0
"i lost my glasses in the car traveling abroad, was problem contacting driver, finally support team gave me his phone contact and he returned glasses to my kids, as i left the country next day. thanks all who helped me finally.🙏🏻",5,41,1,0,0,1,0
great app. never had an issue.,5,6,1,0,0,0,0
सुपर pdeep जी का साथ बहुत ही अच्छा रहा,5,9,1,0,0,2,1
if there was 0 rating i would have given that worst app ever since 20 mins only showing security verification stupid images🤦,1,22,1,0,1,0,2
no suv available when needed! what a awful service!,1,9,1,0,0,5,2
prompt and professional drivers at a quality price!,5,8,1,0,0,1,0
my driver's have all been excellent. i've not been disappointed so far!,5,12,1,0,0,1,0
thanks for drive good service,5,5,1,0,0,5,0
everytime it happened that captains cancelled my rider 5 6 7 times it took alot time for a ride. no customer service makes it pathetic. please either make a customer service or unable cancel the ride from captain side.,1,39,1,1,0,0,2
"uber guys, can you tell me how to remove the past rides from history. it is annoying that uber keeps detail about my past rides as well.",2,27,1,1,0,0,2
thu worst app. guys don use this.,1,7,1,0,0,0,2
good service even in bike. value for money 💵💰,5,9,1,0,0,5,0
good one nice to ride,5,5,1,0,0,2,0
"it is surprising, i am not able to login to the account and when i have choosen forgot option, it is not working.",1,23,1,0,1,0,2
he is good guy. and good communication with client. .very happy. good,5,12,1,0,0,1,0
there is issue with calling feature. the voice from other side was not audible even after multiple calls i made and also with different uber cabs. kindly look into the issue.,3,31,1,0,1,0,2
unable to select location from dropdown.happening on multiple devices,1,9,1,0,1,0,2
worst app ever . scheduling a ride is almost impossible . and there is no way to actually speak to a customer care executive . sick of this app . only if they could spend a little more on developing the app instead of advertising the company,1,47,1,0,0,0,2
security is taken care .,5,5,1,0,0,2,0
best in the uber cheap and best and also reasonable price,5,11,1,0,0,4,0
i thinks about the allah,5,5,1,0,0,2,1
i like this app easy to use but sometimes they charge a lot without any reason. they should reduce their charges otherwise it's good,5,24,1,1,0,4,2
good service but need to be improve accurate location.,4,9,1,1,0,0,2
they charge what it show while booking not lime ola.,5,10,1,0,0,4,0
never trust this service when you are need of transport drivers will accept the ride and enquired about your destination . finally they will cancel your trip. i have uninstalled this app first and again i have given try. same bad experience. decided to uninstall again.,1,46,1,0,1,0,2
map ki smage ni ati,5,5,1,1,0,0,2
got to event with plenty of time.,5,7,1,0,0,5,0
not a fan of surge fairs but other wise a good service.,4,12,1,0,0,5,0
i love uber. got home safe. but i got one question about my rating it is stuck to 4.85 i know during my past trips uber driver rate me 5 stars. please update my ratings. thanks to uber. good job.,5,40,1,1,1,0,0
"i've only used uber once as i normally use lyft because it's cheaper, but my driver was so sweet. she took me to and from my doctors appointment and i really enjoyed our conversation!",5,34,1,0,0,1,0
i need this app updated asap,5,6,1,1,0,0,0
while booking ride i was shown 246 rs but after completing ride i was charged 310 rs,2,17,1,0,0,4,2
not easy to find cab always,4,6,1,1,0,5,2
"last time i booked a cab. and after waiting for 15 minutes i called the driver, but he didn't pickup my call. and after that they cancelled my booking without any call or message. this is bad. as if we (customer) cancelled the booking we have to pay the cancellation charges. but what if the booking is cancelled from your side. we (customer) should get the benefit in fare for that.",4,71,1,1,0,5,2
"u should stop digital payment because your drivers are not ready to come if we pay online. they called us and asked us where to go, if they not want to come then they cadence the ride and we have to wait for other driver. almost every driver is doing same.",2,51,1,1,0,3,2
really a good app for everybody.,5,6,1,0,0,0,0
there should be a fewest turn option in the navigation to avoid zig zagging through neighborhoods and stopping at all the stop signs.,4,23,1,1,0,0,1
uber the best company in the world,5,7,1,0,0,2,0
worst customer care service they app stole my 140rs and not even replying,1,13,1,0,1,3,2
"doesn't work anymore, after last update. also, too many personal information collected (and shared)",1,14,1,0,1,0,2
"this app sucks. for months it has not worked. i've tried using it and cashing in on my amex credits, but each time i try to book a ride, it said ""error."" i updated the app. what a piece of shi+t. every month my $15 amex credit is wasted. uber customer support insisted the problem was due to my card ""not having a balance."" lol. what a nonsensical answer.",1,69,1,0,1,0,2
"i requested a ride from one city to another. after waiting for 15 minutes, some lady picked up my ride but after asking where im going, she canceled on me. so why are these drive driving around when they wont even go to another city like 20 miles. i really needed to be there but uber bs i couldn't go.",1,60,1,0,1,0,2
i drove taxi for 20 years this so much better,5,10,1,0,0,2,0
driver cancel ride after know about destination first they confirm ride then cancel. and the locator show they are km away .,1,22,1,0,1,1,2
"what the hell is happening to you guys. its the second time this happened. my wife booked a cab, your rider accepted the ride and when he saw the destination is on the other side of city, he cancalled the ride and we have been charged 40 rupees. why why why? first it happened with me and now with my wife. now you guys will say please email us and then you won't take any action. tricking people always by not providing any customer care number because you know people will kill you guys over the phone and there is no option to give feedback to those useless drivers who just dont care about people.",1,115,1,1,0,0,2
"i received a quote for immediate pickup at $6, but why reservation is 5x that same price? easy rides are under ten bucks, whats not perfect? fabulous app",4,28,1,0,0,4,2
excellent service and sincere pricing.,5,5,1,0,0,5,0
"since i had experience the drive with uber, for the first time riding with, has been a success, which was satisfy in the my experience.",4,25,1,0,0,2,0
it was very good ride,5,5,1,0,0,1,0
excellent driver and very welcoming to this new uber customer,5,10,1,0,0,2,0
please revise the fares everyday according to fuel price change in every city so that drivers will get right fare and customers will know the effect of fuel price hike by corrupt government,4,33,1,1,0,0,2
pathetic service i booked a ride for my father his train is on 12pm and last minute driver was asking for 500 rs for the ride. said to pay 500 in cash in advance than only he will start the ride. pathetic service by uber driver name dinesh his vehicle no rj 27 ta8976,1,54,1,0,0,1,2
"my first time in the city, trial usage. it was fast, reliable, friendly, safe. will definitely use it again.",5,19,1,0,0,5,0
very convenient. this is the best that has ever happened to the world.,5,13,1,0,0,2,0
pathetic service. had very bad experience alomst 5 times in a day. drivers are not professional they cancel ride even after confirmation. also charged cancelation fee again and again. be professional please,1,32,1,0,0,5,2
"i booked uber for my journey, which cancelled by the driver due to traffic he unable to reach me, my plan was distrubbed because of cancillation, but cancellation cost charged to me. which is not fair .",4,37,1,0,0,3,2
the drivers can be very sketchy and they don't wait even a minute so they will cancel and charge you a cancelation fee. my card information consistently gets rejected time and time again (2 years straight now) sometimes it works sometimes it doesnt. this app sucks.,1,46,1,0,0,1,2
muy bueno. gracias por el servicio.,5,6,1,0,0,5,0
my expierence is very bad with uber,1,7,1,0,0,2,2
"great service! great way to get to the amtrak, airport and the flixbus. great drivers & service indeed.",5,18,1,0,0,5,0
really bad app and service is too pathetic . when i book a ride it takes lot of time and some times driver accept ride but they don't come when we cancel they charge for that .and auto drivers not come they don't accept ride and when i turn off it thn it shows more price thn previous,1,58,1,0,0,5,2
we do not know as of yet,5,7,1,0,0,2,1
have uber gift cards and cannot get them to work,1,10,1,0,1,3,2
it is not obvious on the app where to update 'driver preferences' to 'pet friendly'. i had to ring the drivers to advise them a small dog was travelling with me. several cancelled before a driver said ok. so it was a bit stressful. you could make this better signposted on the app please. kind regards. many thanks,5,58,1,1,0,0,2
worst taxi service in sri lanka.,1,6,1,0,0,5,2
great person! very nice car! on time,5,7,1,0,0,1,0
"its worst than worst, if thre is any other words than worst, i would like to add, uber shld close the company when it is not for people when they most require. this happens always, uber vl always be fail to search the cab, i hve nvr seen such a bad customer service in my whole life, im feeling bad for my self evn to give tht one star rating.im uninstalling this app, if this continues, the days are not far tht uber vl shutdown",1,85,1,0,0,5,2
totally bad app and poor availability of cars.,1,8,1,0,0,0,2
app is good but most of the times drivers cancel ride after asking the destination.,5,15,1,0,1,0,2
"horrible, wish i could delete but i can't.",1,8,1,0,1,0,2
been 3 months since getting a confirmed ride. !,1,9,1,0,0,5,2
it was great i would request summer again,5,8,1,0,0,2,0
"its the worst app ever. pathetic service! finding cabs takes hell lot of time. never expected such a service from uber! horrible. one review to describe the apathy is not at all sufficient. the drivers just cancel after confirming their arrival. waste of time. finding cabs literally takes 15-20 mins,",1,50,1,0,1,0,2
nice ride for my dad. arrived safely.,4,7,1,0,0,5,0
there is a payment i didn't make when i was in ghana 5cedis and i have been trying to pay it in nigeria but it is not working .please i need a fixer,5,33,1,0,1,3,2
i almost can't live without it.,5,6,1,0,0,2,0
always have specials and discounts and fast,5,7,1,1,0,4,0
the app is not working properly after the update.some times it remain as white screen ans .makes it annoying.i cant even book a cab,2,24,1,0,1,0,2
dont want thisnon my phone why cant i uninstall,1,9,1,0,1,0,2
locked me and my son out without reason and no help provided so not able to access account,1,18,1,0,1,0,2
no availability of cabs in areas,1,6,1,0,0,5,2
first time using uber app and uber. very easy to use and track where the driver is before they pick you up.,5,22,1,0,0,0,0
uber 😎 is osum . i just 😍 loved it,5,10,1,0,0,2,0
nice app but if any can cancel booking after 1-2 mins than why he/she will pay 40 rs.this feature is very very disappointed to our.plz remove this time of nusence😞,5,30,1,0,1,3,2
i am telling this to every one please don't book autos in uber its not safe for girls or anyone i have faced two incidents 1.one of the diver was drunken and came for ride 2.next day i asked driver to cancel auto and i went away because i asked him that i will do online payment and he said no then later on he started calling me multiple times and when i was not picking up calls he text me that he will kill me if he see me on road i did complaint to uber support but no respond from there end,1,104,1,0,1,0,2
it good service n most of the drivers r good,5,10,1,0,0,5,0
good app and good driver riding,5,6,1,0,0,0,0
uber is comparatively better but does not cover whole suburb areas of lahore city for example batapur jalo mor area.,3,20,1,1,0,5,0
"very good service but condition of many uber cars in kolkata is not up to the expectations. drivers refuse to run a/c while riding, ask cash in place of on-line payment by cancelling the ride, do not pick up the phone after confirmation etc.",5,44,1,1,0,1,2
it was a happy journey. thanks,5,6,1,0,0,5,0
"5 stars for the app, -4 stars for the airport ride obsessed neanderthal drivers. either make a portion of these idiots into employees and force them out of the damn airport, or bring in ai cars. the latter in india, good luck with that !",1,45,1,0,0,1,2
it is a good app but there some bugs and cost is little high reduce it,5,16,1,1,1,0,2
it is convenient only thing driver should be charged for trip cancellation. sometimes they are useless accept trips & don't come but if we cancel are charged. this is not fare,4,31,1,1,0,5,2
none but will prop will be good,5,7,1,0,0,2,0
"company doesn't care about what they've created. the company continues to lose money while deciding to cut prices on service and cuts driver pay at a higher rate. while board members/head of company lives in a home costing 10's of millions, drivers live out of their cars. company deactivates drivers without cause. if not for drivers and riders, they wouldn't be where they are. don't give money to a company who scam people out of money to pay for their high life.",1,82,1,0,0,4,2
"જો કહતા હૈ વો કરતાભી હૈ, આપણી ગાડી લઈને જવા કરતા ઊબેર લાભદાઈ પારકીંગ ની જંજાર માં થી મુકતી પેટ્રોલ ના ભાવ મા સફર ની મઝા",5,26,1,0,0,5,0
always good. drivers have been prompt and professional,5,8,1,0,0,1,0
"seems to have a lot of glitches , uber hasn't done a reasonable job for tailoring this for india",1,19,1,0,1,0,2
i booked a uber go today. my driver started my trip without me and when i called him to ask why did he do that he kept cutting my call wantedly in first rings. i was fedup after 10 or 15 times. i complained to uber and no response from them. my paytm wallet got deducted. i want the money as soon as possible. i also want you to take action on the driver for cheating people. do you think people are so dumb that they will stay quiet if you cheat like this. i want the proper reason for this or i will escalate this issue in all possible ways.,1,111,1,1,0,5,2
the app often freezes! i'm charged for a wait fee when the gps sends them across the street instead of my building! why should we be charged when it's not our fault?!,3,32,1,0,1,0,2
verry good & well services,5,5,1,0,0,2,0
"very very oppless app on 30/06/23 , i took a trip but my driver partner didnot accept he told me he won't come to my address now he has raised cash in the app",1,34,1,0,1,4,2
ontime . great service .thank you,5,6,1,0,0,5,0
under is always up to the task,5,7,1,0,0,2,0
me cobraram uma taxa pelo motorista ter cancelado,1,8,1,0,0,3,2
works ok w up dates,4,5,1,0,0,2,0
my driver donovan actually went above and beyond to give me a ride. i wasn't sure if he seen the number for the road i chose as my destination(because i get bad reception and i added a number to the road late) so i ran to the bottom of the road.he did get my message and actually showed up at the correct address and the bottom where i was. thank u,5,71,1,0,0,1,0
"superapp and great service behind (clean, fair pricing, dense network.)",5,10,1,0,0,0,0
"the app is the best but the company's rules are unfair, they will fire you just by a unsupported complain of a unhappy for no reason , miserable rider .",1,30,1,0,0,0,1
app bohat ache or assan hy nice& good,5,8,1,0,0,2,0
accidently i uninstalled this app . afterwards i tried to open my account but it is not loging in now,3,20,1,0,1,0,1
"missing uber here in the philippines. it's soooo hard booking rides with the lone tnvs here in manila. :( you might not have had a good time here, but your service was still impeccable while it lasted. true story. all i can say is, it's been a great run. salamat.",5,50,1,1,0,5,0
"when the driver cancel the trip, it didnt apper on (my trip ) . many driver call me and ask if i cancel the trip and they take me to my distination and i give him the money without the companey knows . when i dont agree of this they cancel the trip . and i cant complain about them",3,60,1,0,0,1,2
"i am giving two star for service after booking vehicle. but i will give half star for booking vehicle, minimum 15-20 minutes to search vehicle by app. drivers don't prefer uber. they are always looking for ola booking.",2,38,1,0,0,0,2
good daily briefing over the phone or radio call must be given to all drivers that's your usp.,5,18,1,1,0,1,0
worthless. can't get an estimate unless you give your phone number and create an account.,1,15,1,0,1,0,2
"useful service, great for travellers",5,5,1,0,0,5,0
all of my uber connections have been good. with one glitch. and that was due to targets high tech over charged electronics atmophere. it messes up my android phone,5,29,1,0,1,0,2
good service so far great people,5,6,1,0,0,5,0
i have booked cab from thane station to malvani malad cab was booked but at the end driver cancelled the ride from there side he said(mujhe mira road tak hi jana hai tu mai ride cancel kar raha hu) but the cancellation charges applied on me that is 25.74rs the driver name is rinku ravi raj.if your driver cancelled the ride then why should i pay for it that's pathetic.,1,70,1,1,0,3,2
intially too good. now it has become the worst app with no user friendly interaction. asked for help several times over email but no proper response. no call back. no customer care number. worst.,4,34,1,1,0,0,2
the nices guy he was so helpful. this guy deserves to be driving for yall. don't let him get away . god bless him,5,24,1,0,0,1,0
not getting any promo. from a long time. but still great service.,5,12,1,1,0,4,2
i always feel safe when i'm riding with uber.,5,9,1,0,0,5,0
very convenient and easy to handle,5,6,1,0,0,2,0
told him to wait i want to do around trip and he just left,1,14,1,0,0,1,2
he is excellent very respectful and pleasant to talk to.,5,10,1,0,0,1,0
worst app in night booking.the car unavailable.,1,7,1,0,1,0,2
a great invention of our times.,5,6,1,0,0,2,0
good service i like your uber.because i can get rides​ anytime. rides available 24 hours.,5,15,1,0,0,5,0
app installed great but i am in winnipeg hope it works good when i get to los angeles hollywood,5,19,1,0,0,0,0
"i'm a uber driver, great app",5,6,1,0,0,0,0
greatest service better than left.,5,5,1,0,0,5,0
easy. simple process instead of having to drive ourselves to the airport.,5,12,1,0,0,2,0
i used the eats section of this app to order food and i clicked place order however i didn't receive a confirmation that the order was placed. i then went out of the order to look and it didn't see an order so i went and placed the order again to then get a confirmation but i see 2 orders on the screen and 2 charges on my card. the app is buggy please work on fixing it,2,78,1,0,1,0,2
waste app it has nuidity pics🤬,1,6,1,0,0,0,2
what is wrong with this app.how many times do i have to download and install it and its not working.nkt!,1,20,1,0,1,0,2
it used to be good now it is hard to ride because drivers keep canceling the rides leaving us there waiting for a good one to accept,1,27,1,0,0,5,2
it's very good experience with uber,5,6,1,0,0,2,0
best aap for every people,4,5,1,0,0,0,0
great experience with our driver 👍,5,6,1,0,0,1,0
i feel safe and comfortable,5,5,1,0,0,5,0
uber vehicles very fast come home,5,6,1,0,0,5,0
app not open after downloading. it is stuck near splash screen and continue button.,5,14,1,0,1,0,2
"well behaved driver is working in uber, thank you uber",5,10,1,0,0,1,0
"i like the way you provide such a wonderful transport process. but today i received a text message from uber that they provide a coupon to get 75% off upto rs. 75/ ride. when i put that coupon on the app, it shows that coupon is not valid. what is this.?",4,51,1,0,1,4,2
pls i want my account unblock becz you guys r blocked my account it's very suffocating guys 🤐,1,18,1,0,0,0,2
he was an excellent driver and very pleasant,5,8,1,0,0,1,0
"getting ""wonderful"" offers from ubereats for $30 off use. they are fakes. as for uber, i tried once to schedule a ride the day before a doctor appointment. i had a driver and a confirmation for 7am. a message at 7.30 driver cancelled and i'm charged around $10. other times uber seems to work ok, but you can't count on them. lyft has never done this and don't send offers they have no intention of honoring. a driver said they check tipping history. i always tip. usually cash. ergo bad rider.",1,91,1,0,1,4,2
"increased fares without reasons. adjustment process is complicated and time consuming not to mention that it shouldnt come to this. horrible customer service, which dont give a response for a whole day.",1,32,1,0,0,4,2
two drivers charged me and never showed up,1,8,1,0,0,1,2
احسن ابليكيشا اتعمله معاه والكابتن بتعهم احسن معامله,5,8,1,0,0,1,0
best rides and safe trips at all times,5,8,1,0,0,5,0
there's absolutely no accountability and you absolutely cannot bank on uber if you are in rush.,1,16,1,0,0,5,2
uber is so good than the ola cabs. i loved uber,5,11,1,0,0,2,0
excellent at it best convince,5,5,1,0,0,5,0
"very very bad service. i'm giving -0 star i'm very disappointed with this service, cab driver automatically cancel my ride always when they location know about street, and i'm going uninstall and ola is better than uber. i'm install ola permanently",1,41,1,0,0,1,2
it's always a wow service keep it up,5,8,1,0,0,5,0
"other than some limited eta glitches the app runs very well ,it seems to be more accurate recently",4,18,1,0,1,0,0
1star for no customer care no.and now a days uber driver frequently refused to go destination i have exp.5 times in a day,2,23,1,1,0,5,2
good service with reasonable fare,5,5,1,0,0,4,0
very good help full apps.,4,5,1,0,0,0,0
battery back up will want,5,5,1,0,0,2,1
need to add more comments options,5,6,1,1,0,0,2
itana kam fare hai mujhe to tajjub hai drivers chalte kaise hai aur kya fayda hota hoga,1,17,1,0,0,4,0
"i had a great ride, thank you",5,7,1,0,0,2,0
"the only complaint i would have is that something and when my phone is on low battery i'll order a uber and then close the app then reopen it, it'll just stay on a finding a ride screen even if there's a uber on its way",3,46,1,0,1,0,2
fare too high & difficult to schedule ride.,1,8,1,1,0,0,2
"comfortable and safe,cab drivers are very decent.",5,7,1,0,0,5,0
no drivers picking up for cards. some accepting and cancelling at last moment when it is a card payment. awful service!,1,21,1,0,1,0,2
very good ride reliable vehicle,5,5,1,0,0,5,0
it was price friendly and got to my destination right on time. it's the best,5,15,1,0,0,5,0
she is a 5 star,5,5,1,0,0,1,0
services got upgraded by leaps and bound hence updated better ratings too. hope the good run continues.,5,17,1,0,0,5,0
that why uber wont be come up like ola had very bad experience every time driver cancelling my order just uninstaled it reinstaled ola bakvaas service by uber dabba thu,1,30,1,0,0,2,2
suv and sedan cabs are not easily booked they are asking for sanitization or wearing mask why only hatchback cars are booked easily please🙏 update the app so that all cabs in uber can be booked easily,1,37,1,1,0,0,1
"ramone was great, very punctual and we enjoyed a nice conversation on the trip to the airport! thank you!",5,19,1,0,0,1,0
"i think it's an awesome app.,😇",5,6,1,0,0,0,0
it's good! forget about driving if there's uber you'll be safe and convenient,5,13,1,0,0,2,0
"great ride, app a bit confusing",4,6,1,1,0,0,1
the best way to help my job.while i still in practical experience.,5,12,1,0,0,2,0
stop changing illogically like culprits.,3,5,1,1,0,4,2
one thing is mention over here is uber allowed 4 members in ride wheras ola allowes only 3 members.,5,19,1,0,0,2,0
"very bad customer service, that don't give customers services in india,we have seen drivers are misbehaving and canceling the request lots of issues related to drivers don't cancel the request if they don't want to come, uber is charging us even if driver couldn't arrive such a pathetic experience.",1,49,1,0,0,1,2
it was great! awesome driver.,5,5,1,0,0,1,0
very glad that there are no vehicles in my area,5,10,1,0,0,5,2
great way to get around without driving,5,7,1,0,0,2,0
i don't know why uber people charge money from us when we cancel because of some driver where wait time was too long so if they cancel uber people should pay us right we were waiting for a ride but driver cancelled and uber didn't pay us if we cancel we should pay if they cancel who pays us,2,59,1,1,0,5,2
rate is high.passenger will be less interest near future.,5,9,1,0,0,4,2
sometimes cabs are not available,4,5,1,0,0,5,2
"the app could be improved. i can’t find navigation forward or back. i don’t know how to delete data no longer needed. the first few times i used uber were great. then one day i waited in vain for a ride home from pharmacy. i waited for the initial time and then tried contacting by putting in where i was standing, what i was wearing and asking car info. never received a reply. i said there were several cars who had a driver if they would tell me. i got a reply, “i’m here.” still no car description. i waited longer to report a problem then found out there wasn’t a way to do it. then i got a notice the ride was canceled! the next driver would turn shoulders around to speak with me in the back seat. that was unsettling. i used uber to drive to an appointment. when i got in the driver said, “put on your seat belt.” that was it. the floorboard needing vacuuming for leaf debris. he drove fast so had to brace around turns. he saw yellow light and gunned it going through when it was red. the route was the worst possible. older roads, bumpy, rutty, many lights and longer. he was not interested in my input about a simpler, faster route that wasn’t so hard on wear and tear. this driver was not friendly and he brought serial killers to mind. i won’t ride with him again.",1,246,1,1,0,0,2
"non existent customer service. no response, not even an acknowledgement, since 11 hours now since i have raised a complaint of driver making us pay for parking from airport which is actually already included in fare. its not about 200 rs but when u get cheated and no acknowledgement at minimum from the app only customer care it is frustrating and gives u the feel u are the least important person in their business. i strongly feel now that i should quit uber who is taking customers for granted. i may not get luxury of book and pay taxi on the go but atleast i will be speaking with real humans and retain my self respect.",1,116,1,0,0,0,2
i am not able to delete a payment method and not able to book ride. please help,2,17,1,1,0,0,2
"lately the ubers i have been getting are unprofessional. one was clearly stupid enough to not look at the street signs, and cancelled when i had to be to work.",2,30,1,0,1,1,2
just awesome app cant say how i am glad we have this in our day and age.,5,17,1,0,0,1,0
this uber app is very useful.for me no complaint for availability of cabs or service,4,15,1,0,0,0,0
the driver half way while arriving cancelled the trip and i am being told to pay for the expenses it took to come for the half way 😡,1,28,1,0,1,5,2
new way of making techonlogy,5,5,1,0,0,2,0
i couldn't get any info!,1,5,1,0,1,2,2
awesome service awesome experience. the updates and improvements keep getting better and better☆☆☆☆☆,5,13,1,0,0,0,0
👌 😎 i'll see if they are not the same time,3,11,1,0,0,2,1
car arrived on time and the driver was friendly.,5,9,1,0,0,1,0
i get charged double for a pick up as well as a trip i didnt do on that that,1,19,1,0,1,3,2
an indeed a very handy app for excellent service,5,9,1,0,0,0,0
they need to update their map,5,6,1,1,0,0,2
"app is fine and it's great to have alternative options other than taxis. great when there's a sale on too. however i'm disgusted with one aspect of the business model of uber. it's appalling and completely obnoxious that you charge customers double and triple the normal charge when there's high demand, for example during rush hour or bad weather.",2,59,1,1,0,3,2
it's very good. but sometimes it gets confusing in destinations.,4,10,1,1,0,0,1
"got scam, uber driver accept the request and just stayed one spot and not picking the customer. resulting me having to wait 20 min and finally have to cancle my ride and losing 10 for nothing. worse experience",1,38,1,0,1,1,2
not the best but when in need uber is there.,4,10,1,0,0,2,1
it was shown rs.183/- yesterday as against rs.150/- in the morning and rs.113/- on previous day. but it was charged rs.223/- as against rs.183/-. most unreliable.,1,26,1,0,0,4,2
good maintenance good received nice dropped neat driving,5,8,1,0,0,1,0
"very simple and, here in prague, an authentic ""life saver"".",5,10,1,0,0,2,0
"very bad app for costumers. uber does not updates the uber map with roads who are closed due to road construction work (talking about roads who are closed for weeks or months). trough this, prices are often more expensive than indicated because the map is inacurate. uber recomments the drivers to use their map over google maps who do update frequently. i can understand if the road is closed for a day or unexpectedly that they cant/dont update. but no update of the map for long time or sometimes even permanently closed roads is disgraceful.",1,95,1,1,0,0,2
on time. safe ride. great driver.,5,6,1,0,0,1,0
"sick of the bloody surcharge, if your always going to charge x2 the fair than its not really a surcharge is it, just about to stop using uber in townsville it's terrible. . . edit - surcharges have seemed to stable in recent times or are at least more fair, just gotta fix uber eats now haha.",4,57,1,1,1,3,2
estimated time accuracy is laughable.,1,5,1,1,0,0,2
my driver was amazing. made me feel so comfortable.,5,9,1,0,0,1,0
"uber in bangalore has pathetic service, they will show very minimum wait time before proceeding with the booking. even after allotting the cab they will keep changing the cab like a musical chair game and this can go on for hours.",1,41,1,0,0,5,2
nowadays charging too much. please reduce i am a long time customer of uber india.,3,15,1,1,0,4,2
so far it good using this app,5,7,1,0,0,0,0
every time i use uber they find a new way to take my money. i have 1000 trips and still have to deal with bad customer service. thank you uber for showing us what corporate america is all about,1,39,1,0,0,5,2
"your help options is the worse ever , i also can't book a shuttle when i confirm the shuttle an error message show up and i can't confirm the booking",2,30,1,1,1,0,2
uber is way forward unlike ola towards customer's comfort.value for money cab services. driver's are mostly polite & well behaved. only drawback is uberpool which needs to cut down it's prices once customer is sharing with other riders.,4,38,1,1,0,4,2
most awful app. it doesn't value time and lacks integrity. and please check your one eyed cancelation policies.,1,18,1,1,0,0,2
it's really good for girls,5,5,1,0,0,2,0
"the new app sucks. i can't find markers on the map and have to struggle if i have to drop a pin at a particular location. also, customer service wastes a lot of time by not reading messages and sending a standard template response. i have to send 4 emails to fix a pricing issue.",2,55,1,1,0,0,2
very nice trip.very nice driver,5,5,1,0,0,1,0
their driver don't know how to talk with costumer! worst aap ever,1,12,1,0,0,1,2
excellent time. great customer service. easy to use. a map shows you where and how long the wait is.,5,19,1,0,0,5,0
james was right on time. very professional and a good conversationalist. car very cleaned and smelled fresh. he was considerate when he dropped me off. he waited with me. music was very relaxing. recommend for sure.,5,36,1,0,0,1,0
"just now riding to bandra terminus, while booking it showed fare of 639, once i boarded the cab it says rs 739. a very poor service by uber.",1,28,1,0,1,0,2
it's excellent i loved it thank you uber,5,8,1,0,0,2,0
im loving these promos 50% 25% thats why i will always be a customer maybe a driver one day!,5,19,1,0,0,4,0
easy smooth access whenever and where you need it most .,5,11,1,0,0,5,0
"when i sign up it become sign in but again starting from the place,it comes repeatedly as it comes and app is not started really uber is worst app",1,29,1,0,1,0,2
overall excellent but not sure i like the variable fare by the minute,5,13,1,0,0,4,2
nice app however sometimes the map isnt always accurate,5,9,1,0,1,0,2
bad experience.why you guys dnt give option that driver is cancelling the ride. he is not coming n i have to cancel it .it happend 6 to 7 times i hv to pay more than 50 per ride rupees cancellation charge .pls improve issue .bad experience,1,46,1,1,1,4,2
"i hope it's best journey , and easy to journey",5,10,1,0,0,2,0
i only downloaded this app to apply for the credit card. and surprise surprise the option to apply is unavailable on android. extremely inconvenient,1,24,1,0,1,0,2
very nice and excellent service they have and behavior awesome.,5,10,1,0,0,5,0
today i had a driver just leave. he didn't wait for me. the app showed me he was there. i grabbed my things walked out the hotel door. saw him pull on at the canopy. from. my room to the door i walked around the pool and when i got to the door he is pulling away. when i got to the second door he was gone. took me probably 2 minutes his name is pat.,4,76,1,0,0,1,2
this f****** app cancelled mah trip n asking to give rs50 additional fare for next trip.now i am not able to open account,1,23,1,0,1,0,2
bcz ur driver refused the trip and you fine to ur customer without any mistake.,1,15,1,0,1,4,2
"i use this all the time like 15 to 20 times a month maybe more maybe less. it has saved our day a lot, it has also left us walking or waiting like 2hrs for a ride bc there's no cars.",5,41,1,0,0,5,2
"gets me where i want, nothing else to say really",5,10,1,0,0,2,0
pathetic service. driver just don't move untill they confirm the dropoff place. if its nearer they move othwise they say us to cancel.,1,23,1,1,0,5,2
برنامج في منتهى الروعه والجمال . وكباتن في منتهي الزوق والاحترام,5,11,1,0,0,0,0
2 stars because i find it is slightly cheaper than ola. but im my area there are usually no cabs available.,2,21,1,0,0,5,2
too good service and quick fast it is with excellent drivers,5,11,1,0,0,5,0
"terrible service first the driver accepts the request after a few minutes they call and ask for the destination then they cancel the ride and some times few drivers don't even cancel the ride not even allowing us to book other cabs, n when we are in a hurry this wastes a lot of time",1,55,1,0,1,0,2
on time arrival. thanks uber,5,5,1,0,0,2,0
can you check and see if i left keys on your car.,5,12,1,1,0,5,1
its good and easy service,4,5,1,0,0,5,0
very very good uber app,5,5,1,0,0,0,0
amazing service tru life save wen the weed shop is about to close and u have no ride,5,18,1,0,0,5,0
better than ola. increase availability of autos more. your app is good to book a ride. first i book one auto i called driver and he accept to come. last minute the driver cancelled without assaigning reason. i was waiting long time. but after seeing my phone only i came to know it is cancelled. i could have booked some other auto if i have been informed earlier avoiding wast of time. star rating for previous driver is nil and the app also not nice inform cancellation earlear,3,88,1,0,0,0,0
driver always ask for the destination and after that they cancelled the ride. these happens to me always and i got a ride after 4 5 bookings,1,27,1,0,0,1,2
"all the things you need delivered to you on this app. groceries, cooked food, ride if you need a lift and package delivery too from uber.",5,26,1,0,0,0,0
on time and drvier very respectful,5,6,1,0,0,1,0
i did a review and it doesn’t show so i’m writing this again. 1. uber driver intentionally closed the automatic door on me as i wanted to get out of his car and not complete the ride. he sandwiched me with his big van’s automated door. i received an email today that was supposed to go to this driver. uber thanked him for choosing uber! so uber is fully aware that this driver has very low rating and harmed me physically by his automated car door - and they continue to let him work die uber! 2. another driver was inappropriate and flirtatious. when i did not respond - he started becoming mean and abusive verbally. i reported this and got my refund. 3. drivers continuously force riders to cancel by not coming to pick up location - so they can pocket the $5 and move on to a ride that’s longer and pays more. uber refused to refund me! uber us literally rewarding drivers to scam riders by giving them $5 - even when i clearly explained what happened and the text messages prove the same. i will never use uber again. besides proving to be unsafe - uber encourages bad drivers behavior by letting clearly dangerous drivers continue to work and even paying them $5 for not picking up customers.,1,222,1,0,1,1,2
unable to registed bad experience faced,1,6,1,0,1,0,2
it is showing rider is not moving so i cancelled for that it charged me 15rupees,5,16,1,0,1,3,2
the app was very user friendly. it was my first time using uber. i downloaded lyft first at my daughter's advice and found the app difficult to navigate. i then download uber and in less than 5 minutes i not only had it set up but my ride was already there.,5,51,1,0,0,0,0
have yet to use them.will find out tomorrow,5,8,1,0,0,2,1
the customer service is amazing,4,5,1,0,0,5,0
good application because many time in remote areas no transportation service available so if any any one facing health issues so that i'm using uber it's too much good and i'm recommend it everyone thanks uber,5,36,1,0,0,0,0
guy was excellent give him q raise!,1,7,1,0,0,1,0
most of the time app shows wrong location. if the user need any emergencies the driver don't know the conditions of users. most of the time drive cancelled the ride.,3,30,1,0,1,0,2
we love uber & uber eats!,5,6,1,0,0,2,0
this app is incredible. this service is tremendous helpful.,5,9,1,0,0,0,0
uber app is a wonderful nd fantastic for me,5,9,1,0,0,0,0
"charged me twice for a trip! when i raised the issue through uber help they said a refund will be issued in 7-10 days. it has been 2 weeks, but i stil haven't received my refund.",1,36,1,0,1,3,1
good service. thank you uber ! i like this services. always good drivers and nice car ! price some ?,5,20,1,0,0,5,0
"i haven’t used this app for a few years and decided to use their big competitor(the pink app starting with letter “l”)………cough cough. just recently i decided to go ahead and give them another go and i am very happy that i did! the first thing i noticed is the prices for rides were significantly cheaper as i have been constantly comparing the two before traveling from one destination to the other. the other aspect that’s huge for me when it comes to ride-share is the fact that i am able to get a ride sent to my location in less than 10 minutes compared to waiting anywhere from 10-25 minutes with the other guys in most cases. now keep in mind with the competition you receive a lower rate when you choose to wait longer on a ride and even then uber still comes out to a lower fare without the terrible wait time, so with all that being said i have to say that uber is definitely the way to go in my opinion if you are looking for better pricing and quicker pickup times 👍🏼",5,188,1,0,0,4,0
التزام تام بالمواعيد و دقة و نامل الاستمرار,5,8,1,0,0,5,0
علشان تشغلو ناس محترمه عندكم انا مسحت الابلكيشن بلاش قرف,1,10,1,0,0,1,2
well maintained lost n found stuff and easy traceable drivers,5,10,1,0,0,1,0
great job just need to tune down the prices a little.,5,11,1,1,0,4,1
after updating app is not working,1,6,1,0,1,0,2
"erratic. i go to rate or tip recent driver and instead get asked ""where to?",3,15,1,0,1,0,2
very clean and fast drivers.,5,5,1,0,0,1,0
it is real good app,5,5,1,0,0,0,0
many times there are complication with fare of ride,5,9,1,0,1,4,2
i'm a truck driver so when i'm on break or need to get to the store to get some food i call uber 💪😆💪,5,24,1,0,0,2,0
"why this app sharing my personal data like sim card serial number, make and model of handset etc ?",4,19,1,1,0,0,2
why am i getting so many push notifications after this last update? i use this less than once a year.,1,20,1,1,0,0,2
a most comfortable and easy to go.!,5,7,1,0,0,5,0
loccation tracking all my data,1,5,1,0,0,0,2
when driver asking cancel the trip also charge comes me,2,10,1,0,0,1,2
غالي بالنسبة للمشاوير القريبة . ياريت يكون بنفس مستوى الأصفر,5,10,1,1,0,4,2
always great experience with ubar but i don't know why uber driver ask to cancel ride and go offline kindly look into this,5,23,1,0,1,5,2
right niw we are not able to book the cab from my disk sill facing the issue,5,17,1,0,1,0,2
good. but sometimes slow processing,4,5,1,1,0,0,1
very good for travelling anytime anywhere,5,6,1,0,0,2,0
driver and service were great.,5,5,1,0,0,1,0
excellent service very nice experience 👍👌👌👌👌👌👌 enjoy the ride 😇😇😇😇😇😇😇😇😇😇😇😇.,5,10,1,0,0,5,0
"the availability of uber drivers is extremely less and for a trip of 10 minutes, drivers takes 20 - 30 minutes to reach the starting point. i wish uber could do something about the wait times. have been facing this for a couple of weeks now.",3,46,1,0,0,5,2
i've had nothing but good experiences with uber drivers. it definitely helps me get around ❤️,5,16,1,0,0,1,0
"ahmed was an outstanding driver! he picked me up in a timely fashion, asked me if i needed it warmer or cooler, and was extremely pleasant to talk to about our lives. he is a kind, hard working, and fine gentleman! i highly recommend him as your uber driver!",5,49,1,0,0,1,0
get a taxi. these guys suck,1,6,1,0,0,2,2
i've paid the trip charges but still it is showing me yo pay dues. and there is not available option to file complaint or to let know the issue regarding it,1,31,1,1,1,0,2
fare was get up by 80 to 100 rupees after the complete ride. cheater uber,1,15,1,0,1,4,2
no manners. drivers are so unprofessional and so irrespective. don't have any problem wit the app really helpful but unhappy with the drivers which leads to throw me bad opinion. need to focus more on satisfaction rather than making money. if there is a satisfaction towards journey we will automatically turn to come back.,1,54,1,1,0,1,2
it is really good you should try 😀😀👍👍👌👌👌,5,8,1,0,0,2,0
very comfortable guy to ride with.,5,6,1,0,0,1,0
excellant service while in denver and grand jct. colorado,5,9,1,0,0,5,0
very bed very expensive red,1,5,1,0,0,4,2
good app for drop-in 🚕,5,5,1,0,0,0,0
"excelente servicio, derrepente algunos errores en la app pero cosas menores",5,11,1,0,1,0,2
drivers are awesome and always quick.,5,6,1,0,0,1,0
useless this app is useless it ask me for verification in which they ask me that this is your last trip? or this? or this one?if i remembered this trip or that trip than i would become worlds famous scientists. i will tell people that never download this app again,1,50,1,0,0,0,2
"perfect driver , eric ( gave tip)",5,7,1,0,0,1,0
ganhe a primeira corrida grátis usando meu cupom! wgfjycvmue,5,9,1,0,0,2,0
"uber and lyft work together to extract as much money from you as possible while giving as little as possible to the drivers. so called ""availability"" doesn't really matter. the price steadily increases.",1,33,1,0,0,2,2
in 3 total rides with uber i have yet to be disappointed.,5,12,1,0,0,2,0
good service deiver is so good,5,6,1,0,0,5,0
"rubbish service. cheap and deceiving drivers. no punctuality. rude drivers. guys, you should prefer ola over this !",1,18,1,0,0,5,2
the latest update doesn't work at all,1,7,1,0,1,0,2
allways quick response when call,5,5,1,0,0,5,0
"quick, reliable and easy way to travel.",5,7,1,0,0,5,0
uber availability is good in this app,4,7,1,0,0,0,0
this is very bad condition of your company.i have waited for some time which is very precious i can't return my moment i don't want excuse any in this department,1,30,1,0,0,5,2
great service i prefer it to a taxi,5,8,1,0,0,5,0
the app doesn't work well,1,5,1,0,1,0,2
use full app. very lowest price pick up the place,5,10,1,0,0,4,0
i paid for my trip but am told i owe you,4,11,1,0,1,3,2
"whenever im having a bad $ wk they seem 2 giv me some kind of deal, like 30% off!",5,19,1,0,0,4,0
its very sad that i kept waiting for cab in the requested place in krishna nagar for 20 min. the driver asked me to come out on the main road. i live in vasant kunj n i had no clue of the location where the driver was waiting. i waited for 20 min in the heat n ultimately cancelled the cab. now i get a message that rs. 42/ will be charged as cancellation fee in my next ride. please ask the driver as to why did he not reach the location mentioned n ask me to reach him instead. driver is guilty,1,103,1,0,1,3,2
so far it's been a great experience some i'm just right now trying to get this update and everything because i need you guys trying to drop off this car to retire it,5,33,1,0,0,2,0
fares demand are very high even couldn't find the ride urgent takes alot of time as well with double fairs. surge doesn't show after ride confirmed if it is. will not ever use uber ride really disappointed.,1,37,1,0,0,4,2
is a great convenience for me bcos i don't own a car.,5,12,1,0,0,2,0
its easy to travels in big city's,5,7,1,0,0,2,0
uber is the best safe ride to go home or anywhere. i love it!,5,14,1,0,0,5,0
"trash, got 25 gift card. signed up to get a ride like a 1 mile for $3-6 but for whatever reason had to put a payment opt. signed into googlepay, paypal, like 3 dif cards, all failed. cldnt find any supp easily, then they said cause my # was a voip. not only is it not, i have 2 sims. verified 3 diff #s and sent screenshots of my ""about phone."" still have 25 of ""ubercash"" with unresolved issues. go to lyft, prices are cheaper too and cust.supp. is effective",1,90,1,0,1,0,2
"fast, clean and cheap !",5,5,1,0,0,5,0
when you get used to the app is like everything else it's a pain in the butt just knew after you get used to it,5,25,1,1,0,0,2
in pakistan best price careem sy boht munasib rates hen,5,10,1,0,0,4,0
on time and safe ride,5,5,1,0,0,5,0
this is the worst app ever. the driver couldnt find my address and he himself cancelled the ride but when i opened the uber tried to book other ride it's showing to pay extra rs47 and saying that i didn't paid the money for the ride. worst app ever,1,49,1,0,1,5,2
the ride was awesome very knowledgeable and likable person. i was not happy with the app because it would not do what it was supposed to do and then it messed up.,4,32,1,1,1,0,2
"on time, professional and the suv was very clean. would recommend him 100%",5,13,1,0,0,1,0
i did twice payments every time from last couple of weeks and i do online payments still whenever i go to book next cab it shows payment due. where our money goes don't know and i kept paying extra amount everytime. fraud uber.,1,43,1,0,0,3,2
let's what what i got,5,5,1,0,0,2,0
forgot password should be reset from app itself. refund and complaint section should also be included in app instead of diverting online.,5,22,1,1,1,0,2
"excellent, fun, courtesy and respectful great driver",5,7,1,0,0,1,0
quick service.driver was on time.with a good personality too. very affordable ride.amd very reliable too.,5,15,1,0,0,4,0
kristopher was a very pleasant driver.,5,6,1,0,0,1,0
"i just love the uber service, always reliable and 90 % of the drivers that pick me up are so friendly. thanks uber you save me a lot of walking.",5,30,1,0,0,5,0
doesn't work as well asprior version. how can i go back?l ongoing problem with payment method that uber doesn't care to fix. switching to bolt,3,25,1,0,1,3,2
"how to solve this problem, i am unable to call any driver from uber mobile app after booking a cab. whenever i try to call a driver, nothing happens, i have tried multiple times but no luck. recently i hv updated the app but still facing the same problem.",4,49,1,0,1,0,2
good easy to use app,5,5,1,0,0,0,0
"good experience using uber, great drivers",5,6,1,0,0,1,0
absolutely on time and no hassle.,5,6,1,0,0,5,0
never able to login. always says something went wrong. i have been trying since last 3 yrs. and there customer support is also worst!,1,24,1,0,1,0,2
"on point. efficient, thank you.",5,5,1,0,0,5,0
"uber has worst driver's nd they are demanding extra money for us, plz don't use the app cuz fraudulent may happen, so it's risk we're u can't nd plz be awear of this i has bad experience feb /26/22-03/01/22, no proper response from same copy paste template, which is not revalent to issue.",1,53,1,0,0,0,2
good but too much high fair plz 🙏 notice it 😌,5,11,1,0,0,4,2
uber drivers now ask you where you going.if it's too close they cancel.because they want long profitable trips,1,18,1,0,0,1,2
very easy to use! love it!,5,6,1,0,0,2,0
better than ola in comparison to the prices of rides,5,10,1,0,0,4,0
is it drivers and wrapped on time and she was good,5,11,1,0,0,1,0
so helpful in our daily lives.not too many words to express,5,11,1,0,0,2,0
all were respectful and kind,5,5,1,0,0,1,0
i need to talk to someone about my account. my phone number is not associated with my email and i can't change it.,1,23,1,1,0,0,2
"uber is the mcdonalds of ridesharing, its everywhere worldwide. most of the time it works well, but like anything sometimes it doesn't. uber at this stage is like windows 1.0, by 10.1, a few years from now, it will more or less work flawlessly. improvement in ai should do the trick, just talking to the app should resolve almost any issue.",5,61,1,1,0,0,0
"very smooth ride, kind and honest driver",5,7,1,0,0,1,0
we googled first if you could request an uber with a carseat. according to google you can. we have once before have been able to get one and the option was available on the app. now it's not. even under the help option nowhere did it say anything about carseat nor were you given the option to ask anywhere on the app. no contact information whatsoever. very frustrating and so we had to rent a car instead. uber needs to fix this. either specify that this option is not available or add the option. something!,3,95,1,1,1,0,2
app is the best! the cop.& gov. restrictions just ruin it's amenity.,5,12,1,0,0,0,0
scamming pieces of shite cancel uber one get offered 90% off say no get charged full price anyway. its a trap. do not fall for the bs just runnn like forest,1,31,1,0,1,0,2
nyc app. nyc service. loved it.! 💖,5,7,1,0,0,2,0
"every time i open the app it starts with ""uber's community guideline"" and i cann't remove this to start using the app . what can i do?",1,27,1,0,1,0,2
uber service is best for kanpur uttar pradesh.compare to ola.,5,10,1,0,0,5,0
"cheaper and quicker to arrive than local taxis. most drivers are friendly and helpful. app can sometimes point drivers through restricted roads: i have to warn drivers not from the area to avoid a local bus only road. lots of helpful features i've yet to use, but glad to have as an option such as fare splitting or location sharing.",4,60,1,1,1,0,0
not u soprt driver 80 rupee loss uber not good so many time booking cancel driver😡😡😡😡,1,16,1,0,0,5,2
"please contact with me, i payed x3 for my ride vecouse of wrong road choose by driver.",1,17,1,0,0,1,2
its good butt sometimes it may bee goes wronggg thier servixe was very good but the driver didnt rep on tymm,4,21,1,0,0,1,2
its advertising problems suck unbearable,1,5,1,0,0,0,2
i've used uber cabs on a number of occasions and have honestly never had any problems with them. the system genuinely has always seemed to work very well from my perspective.,5,31,1,0,0,0,0
in uganda your drivers suffer alot. one of them told me that they drive for 8km including pick up distance at 0.8 dollar with 25% your comittion imagine imagine.,1,29,1,1,0,5,2
scam! can not cancel uber one pass no matter how hard you try there is no contact number or email etc. makes it impossible to cancel.,1,26,1,0,1,0,2
"it is a great app - tells estimated amount you will pay, who the driver is, their vehicle, license plate, how long it will take to get to you, and how long it takes to get to your destination!",5,39,1,0,0,0,0
i use uber everyday to go to and from work spend thousands of dollars on it but they literally have the worst of the worst customer service don't expect to get any of your items back as a rider on another person's account they will basically tell you wow that's lame punch rocks,1,53,1,0,0,5,2
great and reliable service. there is always a ride nearby.,5,10,1,0,0,5,0
i enjoy using this app. great app,5,7,1,0,0,0,0
"i'm getting error message that my device is already registered but it was my first time to put my information, i even tried uninstalling and reinstalling the app and still the something.",5,32,1,0,1,0,2
"great guy, wonderful personality and he makes the ride very relaxing.",5,11,1,0,0,1,0
this is not working well. when the cab is booked the driver doesn't receives the booking and it shows to us. i am facing this problem since 1 month after installing this new app.,1,34,1,0,0,5,2
i don't kmow why i have to un-install and install the application every time i need to access the rides or change payment method or any of that because the menu is always blank,2,34,1,0,1,0,2
"the best. first choice, i love uber then taxi.",5,9,1,0,0,2,0
waste service they're providing to the customer every time we r booking ride they're not responding or they're rejecting the pick up and there is no response from uber customer care services,1,32,1,1,0,5,2
"it can't decide when driver will arrive - it's changing constantly. usually there is 10 minutes delay according to time displayed when ride was accepted. not rarely it says driver will be in 5-10 minutes but before order is accepted it will be 15+ minutes. it charged me with 3$. doesn't tell why, doesn't display it in transaction history.",1,59,1,0,0,5,2
"my debit card blocked twice when i tried to pay for the previous ride. it kept saying the otp was wrong when i entered the right otp. i know it is ubers fault and not my fault or my cards fault because when i tried paying with my other card, that card also got blocked.",1,55,1,0,1,0,2
j'ai attendu un chauueur et après 10i.minutes sous le soleil on m'as signaler que pas possible et de choisir in autre,4,21,1,0,0,5,2
great app to use in qatar,5,6,1,0,0,0,0
excellent service life is very easy for everyone thankyou uber.,5,10,1,0,0,5,2
"i booked an uber cab today. vehicle no. wb25j9799. due to illness, i am on supported mobility right now. i was threatened and harrassed by the driver. called safety number of uber. my trip was cancelled. no help came. no calls. no action. am shocked. are uber rides safe for women in physically challenged condition?",1,55,1,1,1,1,2
very good and trusted service.,5,5,1,0,0,5,0
uber has never let me down,5,6,1,0,0,2,0
"power abusive app! if i check the price to go to somewhere; exit the app and open it again few minutes later, the price gets much expensiver! i don't believe the price fluctuates soooo fast (sometimes less than 1 minute). i will seek for my rights!",1,46,1,0,0,4,2
amazing. does what it's supposed to do.,5,7,1,0,0,2,0
there is an extra fee you are asking for. i didn't cancel the trip.,5,14,1,0,1,3,2
driver was very nice and on time.👍🙏,5,7,1,0,0,1,0
uber indonesia bnerin tuh sistem map . jarak dekat tp map nya di putar sedemikian rupa sehingga tarif nya mahal . klo bis berubah sesuai jarak yg d tempuh gpp . ini sudah map di putar2 padahal jalan nya tinggal lurus saja tarif tetap sama . jangan ambil untung dari kesalahan map. perbaiki sistem anda . jangan konsumen jadi korban . bikin logic map nya jangan asal2 an . dan baru gw alamin lagi driver nya ga sopan semua . tiap mau jalan nanya dulu mau kemana . ga mau ambil jarak2 jauh . anjing banget nih aplikasi . itu driver di edukasi dulu hrusnya . tolol banget . dan ini aplikasi juga goblok banget . siapa juga yang mau nunggu driver nya sampe 10 menit . coba logic nyari driver nya d perbaiki .,1,135,1,0,1,0,2
lena is a great driver. hope to get her again,5,10,1,0,0,1,0
zero customer satifaction at uber. customer care of uber dont even bother to reply. drivers cancel the ride after asking pick up location.,1,23,1,0,0,5,2
"fantastic driver, smooth ride, just excellent.",5,6,1,0,0,1,0
sometime price is similar to auto. very nice application for a person who travel hometown & other city.,5,18,1,0,0,0,0
is nice app and is going to help you if you want to go anywhere thank you uber for this app,5,21,1,0,0,0,0
friendly and punctual service. very pleasant service and easy to use.,5,11,1,0,0,5,0
"there should b an account for consumer,where the consumer's exis money is submitted in case the driver has no money change. and that amount shud b adjusted in next trip. i think u may get my point.",5,37,1,1,0,3,2
this is a bad review this app is not downloading fastly that's i am,2,14,1,0,0,0,2
worst customer service of all time,1,6,1,0,0,5,2
very good app comparing to others apps,5,7,1,0,0,0,0
app downloading is time consuming,2,5,1,0,0,0,2
great app but sometimes it takes long time to find a driver,4,12,1,0,0,5,2
"i could give this zero stars if i could. app is terrible, and the driver service sucks. scheduled a ride one morning to work, and my driver never showed up. i still got charged and i was also 30 minutes late to my shift at work. try lyft or search elsewhere.",1,51,1,1,1,1,2
better than any other cab service app,4,7,1,0,0,0,0
sometime charges can yoo high,3,5,1,0,0,4,2
amazing this is cheaper then asking a freind for a ride lol,5,12,1,0,0,4,0
it's too cheap then any other apps i have never seen any issues in this app that you so much uber,5,21,1,0,0,4,0
so cool and i know im safe by riding on this uber .,5,13,1,0,0,2,0
unprofessional drivers and my last week 4 drives given extra money select to payment mode but drives asking cash one person drop to charminar he speaking unparliamentary language driver but not respond uber thats y i'm hate the app,1,39,1,0,0,3,2
so useless app no one accept ride and even if they do they never show,1,15,1,0,0,5,2
i tried much time for nothing,1,6,1,0,0,5,2
the business account needs a visa card yet we've easier payment options like mpesa. plus customer support doesn't exist. uninstalling,1,20,1,1,0,3,2
"great service, great attitude. on time, very perfessional.",5,8,1,0,0,5,0
always delightful rides. clean cabs and clean drivers. civil behaviour.,5,10,1,0,0,1,0
pocket friendly polite drivers takes complaint seriously,5,7,1,0,0,1,0
hv much v bbbbzba vbbbb bbu bb havb zz bb bb bb bbh no bb zb v be in nn bba even. hi c be an i give v no no if nb na,5,34,1,0,0,2,1
do u have auto in ahmedabad,5,6,1,1,0,5,1
good service. map works pretty well. user friendly ui. overall very good.,5,12,1,0,0,0,0
"uber was good. now when you have an issue. a robot chat helps you on the app. unless you pass all of the pre-requisites in the support algorithm, you won't receive a refund for faulty or bad services. if you reverse the charge. they will cancel your account. bunch of degenerate white collar thieves.",1,54,1,0,0,3,2
good to use but has limitations. cannot seem to change to a dark mode in android version.,4,17,1,1,0,0,2
overall nice experience with uber for traveling,5,7,1,0,0,2,0
"hi, my name is joe i have been driving taxi since 2010 until now",5,14,1,0,0,2,0
best cab booking app but please have auto rickshaws like ola,5,11,1,0,0,0,0
please arrange to update the app to schedule a pickup for future ride in chittagong.,5,15,1,0,0,0,0
drivers themslvs cancel the ride n left us waiting back to back . n we pay extra bcs of thr fault . bakwas app,1,24,1,0,0,1,2
uber pls make something like uberpink for female drivers and female passengers only,5,13,1,1,0,5,1
my last review was very unfair. i was frustrated it didn't let me add a new payment method. eventually it worked. i haven't ever had any other problems with uber and think it's actually really good value compared to other firms. easy to use app as well.,5,47,1,0,0,0,0
"my driver, howard was prompt, professional and courteous. i was very pleased with the service provided.",5,16,1,0,0,1,0
very good experience and he is soo friendly.,5,8,1,0,0,2,0
shittiest taxi service app ever. fraud. hope it shuts soon. or gets taken over.,1,14,1,0,0,0,2
first time. driver was super nice! ride was great. no problems. picked me up on time and had no problem finding the addresses. tyvm,5,24,1,0,0,1,0
"where i cancel my ride,i paid outstanding next ride which i never used.uber sucks.fraud",1,14,1,0,0,5,2
i give my driver.david.5 stars,5,5,1,0,0,1,0
great help and very humble driver partners.,5,7,1,0,0,1,0
"perfect, keep it up 🌹",5,5,1,0,0,2,0
uber very good service before i use ola but first time i use uber i feel this very good comfort and price alao good 👍thanks uber for great service keep it up,5,32,1,0,0,5,0
"cancelled a trip by driver, but i had to pay. pathetic experirnce",2,12,1,0,0,5,2
"pathetic, it's just that ola is not readily available in my area so i have to book uber. literally i hate the way they do business. their drivers stand a pane apart for abt 5 mins and then cancel the ride and the uber team doesn't refund that amount. it is a hassle to keep raising a complain for my own money which i never used and their fraudster drivers gulped without even coming to my pick up point. secondly, their drivers deny rides as per their convenience. literally patehtic this company is",2,93,1,0,0,5,2
really enjoyed the driver. he was so nice.,5,8,1,0,0,1,0
jorge was amazing! such a nice man.,5,7,1,0,0,1,0
"unprofessional drivers. here's the matter - uber drivers are so professional that even after reaching the pick up point, they still manage to make the customer walk 1.2 kms (500m + 500 + 200m) to reach his cab on the 40 feet wide road. still talked arrogantly.as if he was giving us free rides. before recruiting interview the humans before you get the drivers.",1,64,1,0,0,1,2
uber k driver frawd kr rhe hai. mujhe payment bhi liya and drive bhi cancel kr di mujhe drop kr k. fir mere pass call pe call aa rhi hai. and fine bhi lga diya hai. 20/- rs ka. without any reason.,1,42,1,0,0,1,2
works very well and i'll talk about it and recommend it .,5,12,1,0,0,2,0
it doesn't allow me to use pool at all.,2,9,1,0,1,0,2
its an amazing experience and they are friendly and secure your data and its cheap i recommend everyone to use it,5,21,1,0,0,4,0
timely got ride with nice behavior.,5,6,1,0,0,5,0
i'm fed up with uber,1,5,1,0,0,2,2
very effective and user friendly,5,5,1,0,0,0,0
some of the drivers need to be talk to . thanks,5,11,1,1,0,1,2
yesterday i wait for half hour on andheri west station. but no uber ride ready to drop short distance. now days uber of mumbai act like autorickshaw.,1,27,1,0,0,5,2
great app! get picked up within 5 mins no matter where i am,5,13,1,0,0,0,0
the app is great. the one that's missing is being able to let the driver know exact location of where passenger is to picked at. best for that is to use pictures a form to let drive know where rider is at.,5,42,1,0,0,0,0
super experience amar.plzz give me discount. i m regular customer,5,10,1,1,0,4,2
it was my frist time and i liked it .the guy was very nice,5,14,1,0,0,1,0
"uber is great but the custers give -stars for dumb reasons. got -stars for the music i had it on chirstain music, but they gave a bad review cause of that really dumb stuff like that shouldnt be agaist u cause custers can easyly ask can u change the station and another one car smell like smoke cause there was another customer that smoke and used uber, u can use the airfresh but doesnt help. some customers just ungradeful. uber drivers should be able to rate customers.",5,87,1,1,0,0,0
"so far i am very happy with this service, it makes getting around easy and the driver's are polite, cars are clean also",5,23,1,0,0,5,0
nice app easy and affordable travel experience.,5,7,1,0,0,0,0
"when i booked the cab the payment was 259tk and when i reached at my destination at the time off cash payment it shown 367tk.very very worst app in bangladesh, why this app are cheating with people? 😡😡😡",1,38,1,0,0,4,2
love that i can order rides or food.,5,8,1,0,0,2,0
my experience with uber is very bad. on saturday i had a trip to indiranagar but i paid twice once via gpay and phonepay. driver told he didn't receive via gpay so i paid again via phonepay. once both payment was successful he said he will refund my money but now he don't respond to call even customer care don't respond 😡 even multiple complain. ola is far better compared to uber. very bad service uber not safe. no secure they be don't have pepper help service n ok na i l i'd it call to contac,1,97,1,1,1,3,2
most reliable cab booking app,5,5,1,0,0,0,0
"customer service sucks! no number to call, texting only. when they can't help you, they tell you that a 'specialist 'will get ahold of you in 24-48 hrs. that doesn't happen.it's been 10 days as of 6-23-22., still waiting",1,39,1,0,0,5,2
much better then lyft too me more safe measure then lyft i love uber,5,14,1,0,0,2,0
to minimize the rates of fair.,5,6,1,1,0,4,2
it's a good thing but i wish they would keep the schmalz away from making my trip in a hurry for example when i need to enter an address i want to do it right now not after i answer questions about discrimination. .,5,44,1,1,0,0,2
"expects me to tip driver, this is australia uber, pay your employees",1,12,1,0,0,5,2
app crashes frequently and not working properly but service is good. they should improve application performance.,3,16,1,1,1,0,2
"tried scheduling a ride 3 hours in advance. the app sent me a ride immediately. when i canceled, it sent me another. when i cancelled that one it sent me another. the advance schedule doesnt work.",3,36,1,1,1,0,2
very fast arrival. very pleasant.,5,5,1,0,0,2,0
so expensive even more than normal taxis to much hidden charges,1,11,1,0,0,4,2
"i've been having very bad experience with booking cabs lately. waiting for 30-40 min, and no confirmation or cancellation. drivers don't respond to text or call. please look into the issue.",1,31,1,1,1,5,2
its the best and so far so good although some issues come up but i'm glad they get solved,4,19,1,0,0,5,0
pathetic customer support and payment options.,5,6,1,1,1,0,2
need not take money for cancelling the ride,4,8,1,1,0,4,2
lester was very professional and nice.,5,6,1,0,0,1,0
must have when staying in nyc!,5,6,1,0,0,2,0
hhhhyg hi hutch to be ssw,5,6,1,0,0,2,1
"very smooth drive, excellent company. thankyou",5,6,1,0,0,2,0
very good app easy to get a ride,5,8,1,0,0,0,0
thannk him for gettinng me here,4,6,1,0,0,5,0
experience has been good so far. but from last week i am not able to book the cab using uber mobile application.,5,22,1,0,1,0,2
"it's very hard to book with this app. and it took me three times to install this, idk why.",3,19,1,1,0,0,2
use lyft. uber can be cheaper sometimes but it's never fast. the estimated time is never even close and has given me more stress and has made me miss and be late to multiple appointments. if you have the extra money just go use lyft. far better ui,1,48,1,1,0,0,2
i do not want ads.,5,5,1,1,0,0,2
"i enjoyed uber service, love it!",5,6,1,0,0,5,0
im not getting login for the uber acc becz of sme issue i have delited the acc plzzz help me 2 login,5,22,1,0,1,0,2
es malo antes era bueno pero ahora te hace esperar demaciado tiempo te dan un beiculo y derepente telo cambian asta tres beses eso me ha pasado y pasas de esperar de 10 minutos asta 40 ya no es rentable,1,40,1,0,0,5,2
"great app, very useful. just one problem though, i'm not able to buy a ride pass. how can i make it work?",4,22,1,1,1,0,0
"i im still rating mandla 5 star although i had a very bad experience with one of your drivers,know i no these guys fear for there lives and the one's of there families but we as the commuter cant say that becsuse we pay for services render to us and greatful and thankful we are for you guys to have brilliant idea that you had by starting this but when im making use of your app then it irritates the crab out me cuz i start sesrching at 7am to 7:50am just to get told that im not driving bellville",5,100,1,1,0,1,2
wonderful ride for first experience. the driver was friendly and the car was a nice cool ride with christian music playing. the app was so easy to use and i will definitely choose uber again!,5,35,1,0,0,0,0
been trying to contact them bout a trip that glitches me into a vehicle and uber driver having free ghost rides to complete their trips. this is a lawsuit. stealing money from paid customers without them in the vehicles while they finish the trip. refund me and reimburse me or compensate me for my time and money.,1,57,1,0,1,0,2
very bad experience there is no option to get help with customer executive and drivers deny to come and not cancel the ride and when we cancel the ride then they cut charge,1,33,1,1,0,5,2
very pleasant for my first time.,5,6,1,0,0,2,0
brilliant app i cannot live without,5,6,1,0,0,0,0
great smooth kind and courteous.,5,5,1,0,0,1,0
can't even get past sign-up pages. had several attempts. crashes at various points (usually when trying to enter name),1,19,1,0,1,0,2
great conversation has to be one of the best uber drivers in bozeman!,5,13,1,0,0,1,0
please mandate ac service when you are charging so much,1,10,1,1,0,5,2
i need to switch cities to drive in how do i do this,5,13,1,0,1,0,1
"mil veces mejor que un taxi, didi y las demás apps",5,11,1,0,0,2,1
"great user experience, except the fact that sometimes the fare is sky-high irrationally.",4,13,1,0,0,4,2
great company but sometimes the drivers are a pain in the neck.,5,12,1,0,1,1,2
"been using uber app for 4 years and only had one hiccup with an expired credit card. only risk is when drivers won't take your ride because of rare hours, location, etc - which is rare",5,36,1,0,1,3,2
the service is good at times. but i dont understand why cancellation fee is levied if driver is good 20-25 minutes away completing another ride? atleast an option should be given to see if we are ok waiting for so much time. this does not seem fair.,4,47,1,0,0,4,2
she was excellen 10 at of 10,5,7,1,0,0,1,0
it is easy and convenient.,5,5,1,0,0,2,0
you guys charged me $21 first then turned around and charged me another $36 for a different uber driver because you didn't have another available ! bad business,3,28,1,0,0,4,2
"was very plesant, ali was a very nice driver",5,9,1,0,0,1,0
excellent service .but too high rates.,5,6,1,1,0,4,2
very good and the best ever app and very helpful,5,10,1,0,0,0,0
"great ride 👌, polite and friendly 👍.",5,7,1,0,0,1,0
"very good,would like to see destination before accepting rides",5,9,1,1,0,0,0
mostly good. app needs work.,4,5,1,1,0,0,1
"you better be reay within 5 minutes, cause uber will ne there.",5,12,1,0,0,2,1
"if driver do any mistake, give one chance to change to there mistake , suddenly you are people doing terminate this is not good. lats of time court giving chance to terrorist for change for them crime. you are people not giveing the chance, very bad.",1,46,1,0,0,1,2
ok i guess i'm 11 so idk,5,7,1,0,0,2,1
"off the chain company, people, service👍👍👍 three thumbs up, uber. *bravo!*",5,11,1,0,0,5,0
it's really gud to ride,5,5,1,0,0,2,0
the worst kind of app they have chrged me twice for the same ride i have already paid the chrges in cash one year ago and for the same ride i have been chrged now when i linked my paytem account and when i requested help from them they are not giving any response the worst cab service i have ever seen and they are not even replying the mails never gona use this app again and never gonna suggest it to anyone.,1,83,1,0,1,3,2
drivers ask where u wanna go and cancel the ride and waste our time eventually we cancel and you people charge fine on us. pathetic!,1,25,1,0,0,1,2
the best in its class.,5,5,1,0,0,2,0
since the last update i can't see the local offers for the visa rewards anymore. it also won't allow me to choose from my contacts when getting a ride for someone else even though it has permission to. the app worked great before i got the samsung note 9,3,49,1,0,1,0,0
"prizes are getting high and service low, also i receive coupon discount which couldn't use because it was already expired",1,20,1,0,1,0,2
"my driver was awesome,thank you!",5,5,1,0,0,1,0
this aap is very good but i have trouble some selection riding area,5,13,1,1,1,5,2
"when it comes to rides, they're great, but when it comes to food delivery, they're terrible with communication, and help when you need it. i've had my food stolen, and was still charged for it, and to get in touch with someone, is impossible, the app just takes you around in circles. oh yeah, i was never refunded for my food they stole either.",1,64,1,0,1,0,2
worst app.ending my journey with uber,1,6,1,0,0,0,2
service very quick and the drivers quite nice each time i have used the service,5,15,1,0,0,5,0
"uber co. is the best in kolkata. however, almost all passengers are badly suffering due to inhuman activities of some section of drivers. now a days, a larger number of drivers are cancelling the trip at their own whims and fancies without thinking of the miseries of the passengers. in such cases, penalties should also be imposed on such drivers for cancellation as it is being done for passengers.",5,69,1,0,0,1,2
the app interface is quite easy to navigate. nice one.fast delivery. keep it up.,5,14,1,0,0,0,0
the taxi 4545 i was in on tues march 26 evening was not wheelchair accessible. it should not be on wav.,1,21,1,0,1,1,2
very good experience thanks uber,5,5,1,0,0,2,0
it's a very good app just 15 minutes to wait,5,10,1,0,0,5,0
"the uber app is very simple to use. the graphic design if the app is simple yet detailed, and where you need it to be. the location markers could be slightly more positioned but my experience with uber has been fantastic. always on time, always a good driver, and considering the difficulties of the pandemic, my experience with uber has been encouraging and has boosted my morale over all. thanks uber for your performance of excellence.",5,76,1,1,0,0,0
i had a really nice and comfortable trip with uber. driver was leonel,5,13,1,0,0,1,0
"no customer support, the amount deducted for adding a payment method will never be credited back which is illegal",1,19,1,0,0,5,2
trafficked roas but he managed to get us to the destination in good time.,5,14,1,0,0,2,0
im so grateful for the uber drivers on getting me to work on time thank u uber drivers,5,18,1,0,0,1,0
fantasti i love be pasenger of uber it take me every were,5,12,1,0,0,2,0
i booked an auto from tnagar to virugambakkam the driver cancelled the trip and came back and i agree there would be canceletion charge but he demanded more money saying we were three of them in the ride due to pandemic rules which i can't agree plus the driver's behavior was rude and harsh it was such a terrible experience we had with that rogue very unpleasant experience 😔😒if it was a rule not more than 2 to travel it should be mentioned in the app which they failed to my dismay,1,92,1,1,0,0,2
don't like the express pool one never knows how far one has to walk one time express pool wanted me to walk over five blocks i am in my late 70s,5,31,1,1,0,0,2
"no way to cancel rides when they are taking too long or refuse to come to the right pick point. need to rely on the driver to be cooperative. my advice, never set up a debit card with this app, always pay in cash so they can't rip you off unless you actually get into the taxi.",1,57,1,0,0,5,2
i can't add my debit and credit cards,1,8,1,0,1,3,2
good nice ride and always punctual,5,6,1,0,0,2,0
very gd experience driver was very polite,5,7,1,0,0,1,0
"fast, clean and easy to use all over the world",5,10,1,0,0,5,0
"augustine drove me and my companion from dallas airport to whataburger then to our hotel. that was kind of him. we got to the hotel and got out bags and went into the hotel. walked around for a while then went to check in. at my turn i noticed i didn’t have my wallet. nope no check in for me. we were able to get ahold of him thru the app and told him what had happened. he found my wallet, took a picture of it and let me know he was on a job headed across town and would be a while but would let me know when he got back in the area. yes he did exactly that and had the wallet in his front seat when he arrived back to give it to me. thank you again augustine. i’m very grateful for you time and trustworthyness.",5,149,1,0,0,1,0
getting costlier day by day,1,5,1,0,0,4,2
"love this service, i'm ♿ and don't drive so it makes my life much easier!",5,15,1,0,0,5,0
the uber drivers should be given proper navigation training n also should be taught to converse properly,4,17,1,1,0,1,2
"i got motobyc ,let me guide how i can join go services",5,12,1,0,0,5,0
cannot link to my aeroplan,1,5,1,1,0,0,1
"since last 15 days not even single ride is getting confirmed, even though there are multiple drivers around me. tried many times.",1,22,1,0,1,5,2
i changed it and put it up on my other phone so i still have y'all,5,16,1,0,0,0,0
awesome experience very nice and understanding,5,6,1,0,0,1,0
it is important for our life,5,6,1,0,0,2,0
"been using uber for 5 years, a lot of decent drivers and great prices",5,14,1,0,0,1,0
it is very useful app to journey,5,7,1,0,0,0,0
"doesn't work at all, d payment method password doesn't work, i have tried it so many times, lastly wanted to delete my account, then also it's not getting deleted, highly n highly disappointed, i don't think this app should exist. help option is also not working! really stupid app!",1,49,1,0,1,0,2
"accurate , clean , and safe service . thanks",5,9,1,0,0,5,0
it's very helpfull app 💯👌,5,5,1,0,0,0,0
"my experience with uber is pretty good.it is secure and the drivers are decent. however, the wait time is usually too long as there aren't enough drivers.",4,27,1,0,0,5,2
very convenient and comfortable to use,5,6,1,0,0,5,0
very happy with the service.,5,5,1,0,0,5,0
please include payment option through bhim/upi for convenience,3,8,1,1,0,0,1
"running late to catch ferry,driver was great in getting me to the boat on time.lovely driving and person",5,18,1,0,0,1,0
it was great. very courteous and quick in finding my location and where i was going. enjoyed the ride was very smooth.,5,22,1,0,0,2,0
"we have weel chair and he stop for us in a hurry hour, patient guy.",5,15,1,0,0,1,0
uber is better more than tax,5,6,1,0,0,2,0
"great! till now i didn’t experience anything wrong! in case of emergency it helps a lot! for a relax journey within city uber ride best option, i guess 🤗",5,29,1,0,0,5,0
most counter intuitive app i have ever used. there's too many buttons in such a small space it's difficult to do anything without doing something else,1,26,1,1,0,0,2
i always used uber for nights out. but it has become an essential part of my life since i developed seizures. i don't know what i would do without it. i hate relying on other people and uber allows for the same freedom i had before <3 .,5,48,1,0,0,2,0
"the driver sometimes even the payment is not reaching 50dirhams they asking for whole one riyal,but if the customer have change lng 49dirhams or lowest they didnt put in the uber wallet.",1,32,1,0,0,1,2
"i love this apps. it helps me alot during emergency and in times of need. but sometimes when it is in high demand the price increase as like the operator were taking advantages of what is happening and especially when it rains as if the operators and the workers in this company never need rain, instead of enjoying the blessing of raining they took advantages of the rain that god gives to us and they have to use ac when its hot and take advantages of good weather(selfishness).",5,88,1,1,0,4,2
nice experience. over all good,5,5,1,0,0,2,0
john was amazing he was kind and courteous he's very very friendly i would definitely get him again,5,18,1,0,0,1,0
"user friendly app which lets you track your driver so you can see how far away they are. prepaid trips gives you peace of mind knowing that you won't be overcharged by drivers taking the long way round, to your destination. highly recommended",5,43,1,0,0,4,0
"i always try and get a uber on time, i get out very early so i get on time to my location. uber says that i shall be early on my wished location, yet it's been 5 times that when i finally take the trip, i am very late. be more organized, thank you.",1,54,1,0,0,5,2
had booked the uber more than half an hr ago. driver was supposed to reach in 15 mins but he is going away from the location rather than towards it. i am not cancelling aa i don't wish to be charged for no fault of mine.,3,46,1,0,0,1,2
usually great service no problems with drivers.,4,7,1,0,0,5,0
very reliable. sometimes you have to wait longer for a driver than expected but worth the cost,5,17,1,0,0,5,1
very bad😧😧 experience. contact no share by uber is wrong. i have tried to call to uber so many times. it's not a good app like ola,1,27,1,0,0,0,2
"fist of all ubber very bad experience today.at bangalore. 1.gandhi nagar to jogardhohi book ubber taxi ka062486 drive name is naveen. 2.bill amount 879, 3.pay from g pay also 1200 4. remaining pay asking drive. 5.i have try to urber call center not responding at please dont use uber taxi hear after ( frode)",1,54,1,0,0,1,2
"sometimes network problem,no way to confirm or cancel ride and got charged for cancellation fee",1,15,1,0,1,0,2
unable to lift call and number not displaying very poor incoming sound,3,12,1,0,1,0,2
affordable like worth paying and charging correctly,5,7,1,0,0,3,0
"über is quick, clean, convenient, and far cheaper, less aggravating than a taxi. rides are prompt, drivers are courteous and helpful; had i known it was this easy i'd have considered über earlier",5,33,1,0,0,5,0
i think that it is a brilliant working app,5,9,1,0,0,0,0
not proper drivers and service,1,5,1,0,0,1,2
good customer service but more expensive than lyft rides/ fares. but i love uber eats 💕,4,16,1,0,0,4,2
"useful app,and service is good.",5,5,1,0,0,0,0
"pessimo. motoristas que cancelam a toda hora. tentei pegar um uber no aeroporto de cumbica e depois de 5 cancelamentos, desisti e peguei o guarucorp, muito melhor, sem espera e motorista educado. ja foi a era do uber, a melhor opcao hoje em dia eh pegar um taxi.",1,48,1,0,0,1,2
there is no long wait time and the uber drivers are always on time.,5,14,1,0,0,5,0
sometimes not available like today 4.45am,5,6,1,0,0,5,2
at nites it seems harder because around 3 in the morning they pick and choose and you will have a hard day geting one. sometimes you better off buying a car and not dealing with the headaches .,5,38,1,0,1,1,2
recently i m facing so much problem with this app,4,10,1,0,1,0,2
very good prices and awesome timing with travel. i would recommend uber to everyone!,5,14,1,0,0,2,0
worst app ever i seen . different type of smuggling. never responding a complaint. and taking too much money without my concern,1,22,1,0,0,0,2
easy to navigate n intuitive apps,5,6,1,0,0,0,0
driving is too much good,5,5,1,0,0,1,0
we miss u uber. from asia,5,6,1,1,0,2,0
efficient swrvice and cost transaprency.,5,5,1,0,0,5,0
without any hesitate this is the best transport apps in bd.,5,11,1,0,0,0,0
"last night @1 am i booked uber from noida to ghaziabad , while the driver confirmed on calling but canceled within a minute after a call.this hppened for 2 cabs, then the third driver agreed and drive was carried out , it creates a hell lot of trouble for anyone in nyt when drivers cancel drive after confirmation. really bad 😡😡 not expected from uber",3,65,1,0,0,5,2
your app unable to locate location ( labuan marina ) unacceptable,1,11,1,0,1,0,2
good experience with driver and uber,5,6,1,0,0,1,0
very nice personality. good driver.,5,5,1,0,0,1,0
ive only started using i one week ago and it is proving itself to be a valuable resource to me.,5,20,1,0,0,2,0
if i can't find a ride from friends or family uber always is their,5,14,1,0,0,2,0
"it was great, thank you 👍😀",5,6,1,0,0,2,0
very plesent ride great driver,5,5,1,0,0,1,0
really very nice this aap,5,5,1,0,0,0,0
it has been a pleasant experience uptill now.hope it stays the same.,4,12,1,0,0,2,0
the drivers are so mannerless.,1,5,1,0,0,1,2
the app is so helpful,5,5,1,0,0,0,0
driver very intelligent and friendly with me. his english was very good and very safe driver.,5,16,1,0,0,1,0
"brutal, expensive, dishonest. absolutely no customer service. a joke. as bad as taxis",3,13,1,1,0,5,2
uber is very easy to use,5,6,1,0,0,2,0
"i never thought that i would do something like this, but i have to say i do like it",5,19,1,0,0,2,0
"very good, reliable ,cheap and quick service",5,7,1,0,0,5,0
dhhw vc wnwv i hate it,1,6,1,0,0,2,2
tons cheaper than swan taxi,5,5,1,0,0,4,0
"i would like to request some enhancement: - allow to rate the driver that cancelled the service. in dominican republic, drivers use to ask our destination as soon as they accept the ride. if they don't like your destination or if the route is too long for the payment, they cancel the service. this is discrimination and a waste of time for the customer that has to find another driver.",4,70,1,1,0,0,2
our driver was friendly and helped load and unload our luggage.,5,11,1,0,0,1,0
i have always good experience,5,5,1,0,0,2,0
"most horrible app i want to complaint against the uber i requested to all of you if you have any complaint number or something please let me know. their driver are froud totally. they showing different changes and when the time of leaving they change the way and increased 50% of charges. when you refused to pay extra money they starting misbehave with you. definitely i will file an f.i.r against the uber. happy to uninstall this app from my phones, my family's and friends phone's also. .",1,88,1,0,0,0,2
perfect for what i needed this weekend. 1 long and 1 short ride.,5,13,1,0,0,5,0
m still facing the issue. n no one bothers give a solution. i have tried doing everything n nothing's fixing the issue.,1,22,1,0,1,2,2
apps sometimes doesn't work properly.,4,5,1,0,1,0,2
uber is the best ☺️,5,5,1,0,0,2,0
great cab ridings experience always have with uber,5,8,1,0,0,5,0
uber in kolkata is really pathetic and unprofessional. they always ask for drop location. what's the point of an app cab if driver needs to check whether he wants to go to a particular destination or not. also none of the drivers switch on the ac. you have to request them for switching on the ac. that's too unprofessional. coming from mumbai can feel the unprofessional difference.,1,67,1,0,0,1,2
worst experience today booked a uber auto ride for 62 inr but driver wanted 80 inr as it was showing in his screen. when i refused the money increased to 112 i still refused than it became 122. he told me he will call police he cant do anything i have to talk uber. and you guys also dont have ay helpline numbers. refund my ammount. it was worst total inconvenience. cant trust uber now its risky,1,77,1,1,0,4,2
"best app ever - simple, informative",5,6,1,0,0,0,0
very prompt and the driver is polite and punctual👍👍,5,9,1,0,0,1,0
fast and all round friendly,5,5,1,0,0,5,0
it's good if we get the vehicle. most of the times we dont,5,13,1,0,0,2,0
uber is taking my money every month for no reason and idk why. i give this 1 star. i'm unpleasant.,1,20,1,0,1,3,2
for years been on uber driver i back with new android need all information bck,5,15,1,1,0,0,1
new build is not installing on my phone,2,8,1,0,1,0,2
very nice but fare should be low,5,7,1,1,0,4,0
this is my first experience catching uber and it was awesome.,5,11,1,0,0,2,0
no divers available lately! i had to download lyft just to get home from a friend's house last night.,1,19,1,0,0,5,2
"so unreliable, 6 cancels in a row. sat here for more than half an hour",1,15,1,0,0,5,2
حرامية زفت ضيع وقتى واخد الطريق الطويل عشان يضاعف التكلفة. ركبت من النزهه لمدينتى وداني العاشر وبعدين مدينتى تطبيق زفت,1,20,1,0,0,1,2
sab se ghatiya app auto valene 191 ka bill hua 230 rs liye or bola ye hi lagega sab uninstall kar do lut te hai ye log bengaluru me rapido or ola best h or bhi bohot h,1,38,1,0,0,4,2
thanks to uber for safe driving,5,6,1,0,0,1,0
uber helps me get to & from work,5,8,1,0,0,2,0
"great app and people. they've helped me many times, and i look forward to doing business in the future",5,19,1,0,0,0,0
"only had 1 ride, so far, the driver was on time, he helped with our luggage, and accommodated our need for a colder temperature in the vehicle. additionally it was clean.",5,31,1,0,0,5,0
"dopest driving service, beats taking cabs",5,6,1,0,0,5,0
not giving me my money back that you overtaken,1,9,1,0,0,4,2
good app thik of me,5,5,1,0,0,0,0
it is very helpful to me.i think it's very good app.but pease give us a opportunity to choice to select our car or bike,5,24,1,1,0,0,0
better than a yellow cab!,5,5,1,0,0,2,0
one of the best and sometimes its costlier.,5,8,1,0,0,4,2
he is a good man. well behaved.,5,7,1,0,0,1,0
very bad and rude behaviour.,1,5,1,0,0,1,2
best prices.unusual too many cancellations these days. waiting time is more,5,11,1,0,1,5,2
for payment method i am not getting google pay as option. i am using one plus 5,2,17,1,1,0,0,2
my experience with uber has been very good up to now. i had some bad moments but the good outwights the bad.,5,22,1,0,0,2,1
"i had booked a ride. it showed 10 minutes of waiting the driver took ages(more than 10 minutes to arrive). after her reached, he was saying that he took the restricted root so had to pay 100 and excuses. secondly, when coming back he took a longer route. and when we reached on my device i had the fare that was shown on his device. he argued an yelled so much that i gave him whatever he wanted. i was supposed to pay by paytm but i had to pay by cash and the whole amount! after that, when i tried to complaint throught your app, it is so messed up. you try to complain but it keeps going in loops , i am not able to log in(like the option to enter email id/phone. doesn't go ahead) on the web help which came when i tried to complaint. this is so messed. you probably won't even reply to this complaint. you trouble a customer so much that he will get tired of complaining itself.",1,175,1,0,1,0,2
"great service but ap is pain in the but so many bugs, uber has left me stranded more than once because buggy app",1,23,1,0,1,0,2
driver's are very friendly and courteous!,5,6,1,0,0,1,0
they do not return cash taken illegedly. even after months i've not got my money even after several reminders they do not respond and offcourse they do not have a call centre. cheaters!,1,33,1,0,0,3,2
"easy , simple & comfortable",5,5,1,0,0,5,0
"your drivers are so bad, the application take too much time for booking a cab. my experience is not good, and price are to high. uber please fix this issues.",1,30,1,0,1,0,2
"the new update prevents map drag. though it allows you pan zoom, but it is really frustating, not being able to move it around. sometimes you may require to see places around, don't you guys think?",4,36,1,0,1,0,2
sometimes i change my location and the fare does not reflect the change.,5,13,1,0,1,0,2
bekar h nhi bahut achha h,5,6,1,0,0,2,1
best in terms of price and quality.,5,7,1,0,0,4,0
doesn't get booked waste of trying,1,6,1,0,1,0,2
love it! easy to use and reliable.,5,7,1,0,0,5,0
it's always great and reliable,5,5,1,0,0,5,0
incredibly superior to corrupt albany cab system! a much better experience for riders and competent drivers. i am retired and have very poor bus service in the suburbs. uber is what the doctor ordered!,5,34,1,0,0,5,0
"got a driver drop me off 2km away from my destination with some lame excuse and payed full price, currently can't use the app because i need to pay 16€, on another trip a driver didn't pick me in my location, canceled and i was charged for it, better use bolt",1,51,1,0,1,0,2
"it was a worst ride every single time i had to pay twice , and the driver kept on cancelling the ride",1,22,1,0,0,5,2
good in time of need,4,5,1,0,0,2,0
most of the time drives deny to come after they ask where to go?and make reaosns,1,16,1,0,0,1,2
worst app i ever seen . takes so much fare for short distance,1,13,1,0,0,0,2
what is the use of the app which stops working when most needed. drivers asked for drop location in times like rain and then cancel it.,1,26,1,1,0,5,2
"drivers should not be allowed to cancel after accepting a ride, they should be able to see where riders need to go before accepting. this is a huge inconvenience as it can make riders late for their business. people choose a specific time to request rides to make it to their destination accordingly. some people have faced penalties or missed their opportunities due to drivers cancelling. i feel that drivers also need to make pit stops on their own time and not after accepting a ride. i was late to work a few times while waiting on a driver to gas up and get snacks and i could have been connected with a new driver if the first one hadnt made me wait on them for so long. i just feel like the app could be better altogether when it comes to interaction between driver and rider",1,147,1,1,0,0,2
the uber apps not service's.,5,5,1,0,0,0,0
now seriously very frustrated with uber.i already logged complaint against one of previous ride due.as i pay driver 60rs in cash.but still show due for me.now on current ride i have to pay 162/- insteed of 105/- .they again add previous amount.it's ridiculous.i pay two times of a ride.,1,49,1,0,1,4,2
i like it uber 👍,5,5,1,0,0,2,0
i love uber but it's managed poorly in uganda,5,9,1,1,0,5,2
excellent service. keep it up uber.,5,6,1,0,0,5,0
it now takes longer for drivers to accept the ride because they can see how much you pay. i tip so that's very annoying.,4,24,1,1,0,0,2
this service sucks. several trials lately have been rerouted or driver lacked experience to confirm my request.,1,17,1,0,0,5,2
easy to use and glad it's available in my area!,5,10,1,0,0,2,0
my travel and transportation app,5,5,1,0,0,2,0
very bad experience. their driver can cancel the ride after booking. but if we cancel the ride after booking and after waiting for 20 minutes.they charge us. it's totally unreasonable.,1,30,1,1,0,5,2
the easiast way to transport,4,5,1,0,0,2,0
app crashes. slow in searching nearby cabs. slow in searching exact location.,3,12,1,0,1,0,2
nice with best driver 👍,5,5,1,0,0,1,0
very very very bad experience 😒😒😒😒😒,1,6,1,0,0,2,2
"the app and it's drivers have gone from good, to bad, to the worst. last time i download it to get anywhere. 3 trips in row cancelled, waiting outside for 45 mins at midnight, and almost every experience is the same, i'm done.",1,43,1,0,0,0,2
"awesome, excellent and superb app for cab riding",5,8,1,0,0,0,0
everything is fine but my account is deactivated since 3 months and m not geeting the way to reach out of this problem .uber team please help me out of this trouble,5,32,1,0,1,0,2
so nyc service and behaviour of driver are so cool.thanks uber.,5,11,1,0,0,5,0
simply wonderful only glitch let the real time for waiting be reflected,5,12,1,0,1,0,1
the drivers keep refusing the destination and ask for extra cash. highly unprofessional.,1,13,1,0,0,1,2
driver's cancellation is charged on me.i didn't cancel the ride driver did coz he was not in a mood to go,2,21,1,0,0,1,2
so great to get to where you're going.,5,8,1,0,0,0,0
best one and quick response,5,5,1,0,0,5,0
okay i'll update.holding my way home hostage and giving me a random address to confusion me!,3,16,1,0,1,0,2
very easy but could be better,5,6,1,1,0,2,2
this app never works. payment issues despite of linking cards. even with cash payment booking is not possible.,1,18,1,0,1,0,2
"day by day uber is providing worst service. thou i am staying in a good metro city place (mahadevpura, doddanekkundi) i can't find 1 uber auto are cars in app i should wait for 10 to 20+ minutes. whenever i try to book a car for hospitals like bowring etc. on this emergency time no one will pick up the ride request 😒😒. overall uber is not good 😡",1,69,1,0,0,5,2
he is good in his service,5,6,1,0,0,5,0
i ordered an uber just now and it was taking to long and i canceled the ride and it still charged me and i would like my money back,1,29,1,0,0,5,2
all my interactions through uber have been great!,5,8,1,0,0,2,0
superb wonderful app that's useful to me. once again thanks to uber,5,12,1,0,0,0,0
so helpful app i like it,5,6,1,0,0,0,0
it's a mind blowing app,5,5,1,0,0,0,0
if you need a ride but cannot remember that one number for a taxi then this app will answer that question one press and your off i love it,5,29,1,0,0,0,0
"antes de la pandemia solía ser una app muy versátil para pedir viajes, habían descuentos, el servicio era muy eficiente. ahora siguen siendo buena pero son escasos los conductores y dificulta las cosas. esperó que uber pueda superar estos obstáculos",4,40,1,1,0,5,0
"the app works well however, woullikevto see the type of vehicle am selecting before the driver is presented with my request more upfront information is needed in this app. the type of vehicle and quality of driver is like rolling the dice",4,42,1,1,0,0,0
i’ve used uber in the past with no complaints. last weekend my friend and i used her phone to get a ride from uber after leaving a concert. 1 driver was on the way then suddenly canceled the ride and the 2nd rider did the same thing. i’m not sure if you can rate drivers who do that but you should be able to. i used my phone my phone instead and thankfully a driver did cone pick us up. i received 4 emails for the fare to/from the concert as well as what i tipped. however i noticed on my bank statement that there was an additional charge. the amount was small so i assumed it was a surge/convenience fee due to the concert traffic. i contacted uber and sent them the info they requested only for them to say they do not see this charge on their records and to contact my bank. when i contacted the bank they just ended up canceling my card and will be sending me a new one. this is inconvenient since now i have to wait for a new card. i wish i had left it alone but kind of glad i didn’t in the event someone has potentially stolen my card info,4,211,1,1,0,0,1
overall nice. i couldn't find the travel distance in the app.,4,11,1,1,0,0,1
love it really fast pick ups,5,6,1,0,0,5,0
"never an available car and when their is, you have to wait 45+ minutes. not enough drivers, terrible",1,18,1,1,0,5,2
"bakwas app , not working since 3 days , already mailed on their official id but didn't got any response yet",1,21,1,0,1,0,2
"my experience was wonderful. angel was the best! my very first time with uber, and it was perfect. i highly recommend it",5,22,1,0,0,2,0
the service offered by vemo through uber was undoubtedly first class.,5,11,1,0,0,5,0
"cab driver's cancel the cab ,then uber charge us why? its not our fault if they canceled the cab",1,19,1,0,0,1,2
"driver cancel the ride and i pay the fine amount, isn't good. so that's why i reduced 2 ponts.",3,19,1,0,0,4,2
app works great but the prices are nuts at the moment,4,11,1,0,0,4,2
it nice and very easy to use,3,7,1,0,0,0,0
very friendly and a good driver. thank you,5,8,1,0,0,1,0
can't find a single ride 🙂,1,6,1,0,0,5,2
i am one of those frequent users of uber from kolkata. trust me most of the time it reminds me of those yellow taxi days of kolkata. the drivers ( most of them) will refuse the trip without any valid reason. i am still not sure if they love the short or long trips the most.due to water login / huge traffic / they will just use any bloody excuse to refuse the trip. amazing service.,2,76,1,0,0,5,2
perfect ride. got home safe and sound.,5,7,1,0,0,2,0
"sir,i did''nt travel from harrington road to west saidapet.driver name:babu.but you have charged rs.45/- for the trip.kindly revert it and do the needful.fornot travelling why should i pay?",1,28,1,0,1,3,2
it's really good for traveling somewhere. and i'm really enjoying uber 💝,5,12,1,0,0,2,0
the driver was very curtious with us,5,7,1,0,0,1,0
"prompt, curteous and friendly and helpful!",5,6,1,0,0,1,0
license plate: wb07j3895. driver name: niraj. please do not let this driver ride on the streets. he rides extremely rashly and has zero care for the lives of his passengers and himself. too many times he tried to overtake vehicles on the road by driving on the extreme right side without any care of fast cars coming from the opposite side. my entire family life was put on risk. do not let this driver drive again. i demand an update of exactly what action you are taking against this driver.,1,90,1,0,0,1,2
"have always had great drivers. all very polite, clean cars, and the best part great conversations",5,16,1,0,0,1,0
good app but sometimes some problems happen in this i demand to fix these problem,4,15,1,0,1,0,0
for the most part the app is amazing. my one major complaint is i scheduled a black car pick up to go to an event in l.a. and i was not notified that the service was not available until i was supposed to be picked up. this was very frustrating because we then had to wait an additional 30 minutes for a ride to pick me up. the lack of communication from uber is unprofessional and highly inconvenient. please fix this process.,4,82,1,0,1,5,2
affordable and easy to access,5,5,1,0,0,4,0
so thankful because ordered uber had to cancel last minute. driver knew exactly where to drive.,5,16,1,0,0,1,0
"i just learned that uber doesn't want to advertise with conservative news outlets. it serves to illustrate the hate , bigotry and intolerance of their corporation and it's officers.",1,29,1,0,0,2,2
useful helpful service thank you for your service,5,8,1,0,0,5,0
"russell was excellent! he was prompt, polite and very personable.",5,10,1,0,0,1,0
"every thing is ok but some times few driver's are accepting trip and it is not matching with time what showing in app , some times expected time showing 10 mins driver will come after 30mins in emergency time's it's really uncomfortable",5,42,1,0,1,1,2
easy thing to do i even would do uber myself,5,10,1,0,0,2,0
app works fine. service is garbage. waited 20 minutes for an uber and then it cancelled 2 minutes from home. stranded and late for an event. app should have ability to leave feedback for drivers that cancel. will be using other service from now on.,1,45,1,0,0,5,2
always available and good service with reasonable rates,5,8,1,0,0,4,0
i love uber way more than all the other transportation companies. the prices are better than their competitors and i always have a driver available whenever i need a ride no matter how late at night or early in the morning.,5,41,1,0,0,4,0
"really enjoyed this aap, whenever i want to go outside i use this app",5,14,1,0,0,0,0
driver is friendly and in time,5,6,1,0,0,1,0
"johnny was polite, professional and sincere about providing excellent service.",5,10,1,0,0,1,0
good but there are so many problem in there service,5,10,1,0,0,5,0
smooth and very co-operative . thanks for good drivers.,5,9,1,0,0,1,0
very efficient and always on time,5,6,1,0,0,5,0
doesn't accept my credit or debit cards. absolutely useless,1,9,1,0,1,3,2
world's best app and worlds best service loved this app,5,10,1,0,0,0,0
after updating android to oreo.app not working properly,3,8,1,0,1,0,2
the best mini cab provider,5,5,1,0,0,2,0
such a great app! really makes it easy to catch a ride in time and the service is excellent.,5,19,1,0,0,0,0
it is very friendly application!,5,5,1,0,0,0,0
i would like to know how much would it cost for me to go to charles town wva.,5,18,1,1,1,0,2
"can't see map on honor view 10, getting google play services updating message unable to book cabs. is this devise issue or app issue. my issue resolved",5,27,1,0,1,0,2
"the drivers never have change so they load uber cash on your account, which miraculously ""disappears"" the next day. 0 stars. that's called stealing, uber.",1,25,1,0,1,0,2
"thank you, i have 5-6 great rides sooo far melvin was a fantastic chauffeur.thank you.",5,15,1,0,0,5,0
uber used to be great until it started charging the same as taxis and intentionally putting extra routes that are pointless and sometimes completely out of the way for both parties and drive up prices. o wait,1,37,1,0,0,4,2
easy and so much cheaper than shuttles at this point in time.,5,12,1,0,0,4,0
easy to set up and easy to use. it's really nice to see the driver's location whilst waiting to be picked up too.,5,23,1,0,0,0,0
it's the best app to find 🚕 taxi,5,8,1,0,0,0,0
rate is high but drivers are helpful.,4,7,1,0,0,4,2
gets me to work on time!,5,6,1,0,0,5,0
it's good and easy to use cheapest rate and behavior of driver is so cool,5,15,1,0,0,1,0
i have a very good experience with uber. thank you for making my day,5,14,1,0,0,2,0
nice app for taxi books,5,5,1,0,0,0,0
subscire to big homie jj gamig😎😎💯💯,5,6,1,0,0,2,0
i was new in a city and i booked a uber to go and after the uber came the driver was asking wheres the direction. how could i know that and it suddenly increases the fair 50-30 rupees.,1,38,1,0,0,1,2
best app compared to other carpooling apps.,5,7,1,0,0,0,0
i have used your app several times and i pay the same thing everytime i use it to go to work but today it charged me 3 dollars more to get to work. not happ,3,35,1,0,0,4,2
bad experience. i was waiting for the car but it did not come to me. why you charge me.,1,19,1,0,0,5,2
not sure if service is available in my area keep trying to book a car.,1,15,1,0,0,5,2
this app should receive nobel's prize.,5,6,1,0,0,0,0
i am unable to register,1,5,1,0,1,0,2
"uber is the most dumbest company and application i ever came to know. they don't have customer support number anywhere, neither in their app nor in their website.i had a false charge on my uber app, i booked a ride of uber auto, but the rider didn't came for pickup & i showed in my app that ride is started, just because uber dont send otp to confirm the ride just like ola,rapido. and without taking the trip i get charged for 55₹.thats how i got scammed",1,87,1,1,1,0,2
why would this app send a driver through a parking lot on the way to pick up a rider? because the mapping tech is as bad as ubisoft's in a far cry or assassin's creed game.,1,36,1,1,0,0,2
it's reliable and good only thing is thier is a bit much regulations with identification when i can just show the order on my phone only thing i hate,4,29,1,1,0,5,0
"destroys battery life. drains battery in the background. haven't used it in months yet it's been using a third of my battery. review is for the app not the service. deleting the app, only using lyft now.",2,37,1,1,1,0,2
it's really good and time shortening and comfort is also good,5,11,1,0,0,2,0
too much cancellation. if i cancel you will charge but drivers cancel ride you will charge or not.,1,18,1,0,0,5,2
good job done. thank you.,5,5,1,0,0,2,0
i can't log in as the srver or your support system is not helping properly,1,15,1,0,1,0,2
after an update this app is no longer working. not sure what's up with uber but i guess all the people at the top of the pyramid habe gotten their money so we dealing with what's left.,3,37,1,0,1,0,2
i prefer this service over taxis any day,5,8,1,0,0,5,0
"uber use to be reliable, it has become very unreliable. wait times can now be up to 20mins and thats if the driver doesnt cancel while you are waiting. very disappointing service now compared to what it use to be .",1,41,1,0,0,5,2
no one can ever directly contact uber customer care. utterly disappointing. i had left my car keys in uber but to my disappointment uber does not have any direct contact. i submitted my number numerous times but still they did not contact me. disgusting!,1,44,1,1,0,5,2
made a booking with card payment. driver cancelled the booking i still didn't get the refund,1,16,1,0,1,3,2
third class service driver smooking kertay hain ac nahi chalaty careem best hay,1,13,1,0,0,1,2
good experience i'm happy 😊,5,5,1,0,0,2,0
"some drivers r very educated,gentle and friendly.mostly cars r also very clean. but some times fares go beyond our reach.",5,20,1,0,0,4,2
i can't explain how terrible the experience was with customer service support. i can't be sure they're not all bots giving generic answers that don't apply to the problem i'm facing. will never use their services again.,1,37,1,0,0,5,2
such pathetic is the condition of customer support of uber. even for the serious issues i can not contact any officials of uber for fraud cases.,1,26,1,1,0,5,2
"its good and economical, and also most of the people can hire easily in their budget.",5,16,1,0,0,4,2
drivers demand too much money over fare.,1,7,1,0,0,4,2
how is it if i put my address in and its saved when the driver sees it in the gps it's a different address and i have to flag them down. i truly don't understand that. uber needs to fix that. i even confirm and edit the pick up location and still have to flag them down.,4,57,1,1,1,0,2
wastee app when i was boking auto it has not came driver was not accepti ng ride after i requested car that also they dint accept . bad experience with this app 1 star for this app is also much,1,40,1,0,0,0,2
"simple user interface, serves the purpose of getting a cab ride at convince",5,13,1,0,0,0,0
i am told to open wallet from app. i have tried for over an hour. all i want to do is add a credit card. it just takes me round and round and never to the needed answer.,1,38,1,1,1,3,2
i love getting these rides from friendly people 😌,5,9,1,0,0,2,0
great app useful and easy,5,5,1,0,0,0,0
our 1st trip with jorge. 1st class a real gentleman. 5 stars,5,12,1,0,0,1,0
"i absolutely love uber, i don't know what i am going to do without it as i have no vehicle it is very useful!",5,24,1,0,0,2,0
"worst app ever not a single driver agree for a trip always used to sy ""m nh aa raha"" hell",1,20,1,0,0,0,2
updates make it more and more unstable. map accuracy is getting weaker and weaker,1,14,1,0,1,0,2
drivers keeps cancelling the trips and uber app asks rider to pay the cancellation fee,1,15,1,0,0,5,2
my review is precisely for uber auto. they should accept the ride only and only if they want to take it.accepting it and than wasting passengers time by cancelling after 10-15 mins waiting time or calling passengers that you cancel otherwise our money will be deducted. genuinely if there is an emergency people will understand. but this happens on frequest basis. uber should work on this.,3,66,1,1,0,5,1
my one and only ride last night travelling as bubsy ballah was very pleasant i am starting to believe my account or phone number prior to this may have been getting hyjacked by rouge apps only new google pixel because i didn't realise not fully setting up my google account could be so beneficial or dangerous to my assets life and general well being it's almost worse then getting hacked!,5,70,1,0,0,0,2
95% of the time i have excellent drivers and they're quick to pick me up and very friendly.,5,18,1,0,0,1,0
awesome rides. quick and efficient. would recommend to anyone an a+++ company. cheers!,5,13,1,0,0,5,0
trips are to cheaper.the driver complains all the time about it.,5,11,1,0,1,1,2
where is your customer support. i mailed something 2 weeks back and haven't received anything. do something guys edit: i am able to successfully login to my account but where's the upi payment option ?,4,35,1,1,0,0,1
"armstrong is very polite, car nice and clean. great ride",5,10,1,0,0,5,0
"never actually books a cab. whenever i try to book one the driver calls me asks for where is the drop location, asks for ride fare, and then proposes his own ride fare. if we don't agree then he says he'll come and cancels the ride or he says he can't and not cancel the ride(atleast if he cancels immediately then uber can find another ride ). for 1 trip i got atleast 10 calls. your whole time is wasted in trying to book the cab itself. unreliable. time to switch to a better cab service.",1,96,1,0,1,5,2
"excellent service. the driver came super fast, the car was clean and he dropped me in my correct destination.",5,19,1,0,0,5,0
worst thing is that there is no customer care no for riders if we face any problem there is no one to help us you have to do mail and wait but there is a no. for drivers where they can talk what the hell,2,45,1,1,0,5,2
unauthorized charges to my account! i was charged a whole 20 dollars for a 5.89 ride! uber then sent me a fraud notice about unauthorized charges. they said they would refund me 14.62 plus a dollar tip i gave! but when i checked my bank account they had charged me 14.62! unbelievable. shame on you uber! i will never use this app again.,1,63,1,0,1,3,2
dear uber team uber moto came i want to join,5,10,1,1,0,2,1
fast service but they charging more than estimated bill. always it happens based on traffic the bill amount is changed.which is very bad. please don't do that.,3,27,1,1,0,4,2
"so far i have not any bad service, always available when needed.",5,12,1,0,0,5,0
"what a pathetic way of verifying a user. pls stop this nonsense of using image selection for verification. if you want to enrich your algorithm, invest in data science team. don't be so much sadistic",1,35,1,1,0,0,2
"quick, clean, courteous and friendly.",5,5,1,0,0,1,0
showing 10x price and even vehicle not available.,1,8,1,0,1,0,2
served me in lockdown to see my daughter in hospital,5,10,1,0,0,2,0
"punctual, well manner, smooth and save driving.",5,7,1,0,0,1,0
compared to competitors prices are low here. service also good. most of the drivers i've travelled are humble.,5,18,1,0,0,4,0
bakwas now uber doing cheating with customers they are saying 5kms ride in 49 rs. but they charge more than that even on my phone showing 49 rs but driver told me n show me at their phone 63 rs and one time i bookes it at my friend's phone showing us 49 rs but in driver phone was showing 105 rs what the hell . these type of cheating not acceptable from uber .,2,75,1,0,1,4,2
so helpful apps keep go on we will support you 👍👍👍,5,11,1,0,0,0,0
"love how polite and efficient the drivers are. especially this one driver i recently had named anand.he was very friendly and a great driver. also, i have had effectively zero problems with their uber eats. food is basically on time and always. at some point i'll even use their grocery app i'm sure. highly recommend this app to anybody who needs transportation for whatever reason.",5,65,1,0,0,0,0
so sad uber not in malaysia.good services and good drivers.cheaper n satisfy for this company.hope uber can open again at malaysia back.,5,22,1,1,0,5,0
خدمة العملاء سيئه جدا ومتابعة الشكاوي شيئ سيئ جدا جدا,3,10,1,1,0,0,2
"convenient, relaxing, worry free and fun.",5,6,1,0,0,2,0
"for last couple of weeks, the app has gone worse. it never opens",5,13,1,0,1,0,2
awesome never had a problem so far,5,7,1,0,0,2,0
the driver is the best.,5,5,1,0,0,1,0
we should be able to contact driver easily to locate us.,5,11,1,1,0,0,0
uber not customer support only driver support koi use mat krna driver cancel krega customer ko extra pay krna hota h koi use mat krna,1,25,1,0,0,5,2
hasta ahora ha sido fantástica. se la recomiendo.,5,8,1,0,0,2,0
"great, fast service and affordable.",5,5,1,0,0,5,0
the app is good. one problem i am facing is that i had not added any mail id when creating account. it is with my mobile number. now i am not able to add my mail id,4,37,1,1,0,0,0
uber drive intra & inter city is safe & without any hassle as rent & route is pre defined only grooming of drivers for courtesy may required by uber!,5,29,1,1,0,1,2
i will let you know when i take advantage of this service.,5,12,1,0,0,5,1
wrost app. wrost drivers. no one accepting our rides.,1,9,1,0,0,5,2
"still hard to find uber motor, they are always reject my booking",2,12,1,0,0,5,2
pathetic! always drivers cancel rides by saying no on phone with whatsoever reason and app charges from the passengers. no solution/ resolution process after generating complaints. any which ways passengers have to pay money.,1,34,1,1,0,0,2
very convenient with economical prices overall best experience,5,8,1,0,0,4,0
pickup & drop on time. thankyou uber,5,7,1,0,0,2,0
every time very good ridings 👌if you continue like this it will be fine,5,14,1,0,0,5,0
very nice i am in france,5,6,1,0,0,2,0
can not use the app as i can't get my account back. for some reasons it asks me to create a new account and refuse my email because it already exists. ok sure. however i can't log in directly with my existing account anywhere? nonsense loophole.,1,46,1,0,1,0,2
"its good enough but some experience of the app may be confusing. after my driver pick me, there are so much information showing from the app. when i arrive and about to scroll my screen, suddenly the app ask for rating then i gave the false rating (i want to give 5 but turns out to be 3 to my driver denny). i think the developer should make a confirmation message after the user give the ratings, so that user could change the rating if they put the wrong ratings before.",4,91,1,1,0,0,1
good driving but slightly slow,4,5,1,1,0,1,1
how do i get to describe my problem related to the app or scheduling a ride. in the app support you got some pre determined question that doesnt meet my query. i really need to get some answers but i dont know how to find solution for it,4,48,1,1,0,0,2
great service. the drivers were kind and professional. they were on time. this is a great option for the occasional transportation pinch.,5,22,1,0,0,5,0
i want to try your services,4,6,1,0,0,5,1
you can see that i decline every ride that i make under $3. quit sending them to me i'm not going to accept any and that will make my acceptance rate lower but i don't care i cannot afford to be nickel and dime to death by my employer. which is you,2,52,1,0,0,5,2
"the app simply stopped working. my credit card expired and the app refused to let me update. i uninstalled the app twice and reinstalled. tried adding a different credit card and 2 separate debit cards but the app refused to let me. i tried to set-up payment via paypal but there was no option on the payment options screen. i've contacted customer service over 5 times, each time they've responded with a direct quote from the help pages which provide absolutely no help with the issues i'm experiencing. what kind of app refuses to let you use it, by refusing to let you pay?",1,104,1,0,1,0,2
saved me and my friends from freezing to death lol,5,10,1,0,0,5,0
"very reliable and state of the art,without just a guy driving around",5,12,1,0,0,5,0
this app dose not work on my phone,1,8,1,0,1,0,2
"uber is charging us riders more and paying their drivers less resulting in longer wait times and more cancelations all while their stock prices go up, shameless company.",1,28,1,1,0,5,2
"my driver is the best, i enjoyed my ride he is a patient person, despite the traffic he didn't increase the ride",5,22,1,0,0,1,0
"great service and very pleasant, courteous, and respectful driver.",5,9,1,0,0,1,0
"i have a redmi note 3. with current app build, i am not able to make cashless payments. evverytime i select paytm and try to book cab. i get an error saying i need to book via cash.",3,38,1,0,1,0,2
my uberginity was taken. 😂😂😀😝😝👩🚘👧,5,5,1,0,0,2,0
"124.50 in pre authorization charges never returned, crooks, mafia, mob. this is stealing. flat out simply put. i have to go to the bank and get a new debit card. this isnt easy i am on disability for an injury. emails dont get answered, you cant get ahold of anyone by phone.",1,52,1,0,0,4,2
my first time and it won't be the last!,5,9,1,0,0,2,0
pray that you don't run into any issues or else you can count on their customer support to reply to your problems with copy-pasted messages without actually addressing your replies. i am in a position where i literally can't book a ride.,4,42,1,1,1,5,2
"your driver todd was amazing.i wasn't going to have a ride home,so he waited and took me for free.thank you",5,20,1,0,0,1,0
fantastic app i like it,5,5,1,0,0,0,0
"drivers are not reliable. i never have gotten reimbursed for wildly unfair fares, which were approved to be refunded. i will soon be moving to didi rides",2,27,1,0,0,5,2
very bad app. i canceled my ride but they took the whole money.,1,13,1,0,1,0,2
"don't use this app. this is fake app, it's showing big difference between estimated and actual amount. uber is cheating customer like me. pathetic experience. use ola app and don't use uber.",1,32,1,0,1,0,2
best thing to happen in vancouver,5,6,1,0,0,2,0
useful to turn a 10 min trip to 45 min,1,10,1,0,0,5,2
it's a great way to make money it's a great way to meet new people that's a good experience,5,19,1,0,0,2,0
this app is eating more than 50% of my battery within 30 minutes after a full charge. i have reproduced this a number of times. and hence saying this with 100% surety.,1,32,1,0,1,0,2
i used uber in ludhiana. my driver cancelled my booking but still i was panelised. i requested in app but it doesn't work. i want to know why? don't have any facility to solve the issue.,3,36,1,1,1,5,2
"i used to love using uber until a series of recent bad experiences which have made me question whether i want to keep the app. i have had drivers who have hour long conversations in foreign languages whilst i never speak on the phone as a sign of respect. i have drivers religiously and racially target me, others left me fearing for my safety which lead me to change my drop off point. some drivers play deaf which leads to concerns about how to communicate with driver about where to drop you off.",1,93,1,0,0,1,2
always on point and on time 🙏,5,7,1,0,0,5,0
the driver before this one was very rude but this one he was so good with us god bless him our gentleman,5,22,1,0,0,1,0
when i took the last ride in 10rs and later 25 rs it's been a long time but why is it happening but service is very good,5,27,1,0,1,4,2
half the time there's not one available,1,7,1,0,0,5,2
connecting to the nearest driver.,1,5,1,0,1,0,2
drivers keep cancelling and deliberately take time to come so we can cancel the ride out of frustration. your customer service and business operation team need to talk to each other and fix this before a new start-up eats up your market share in india because they'd know how to keep their drivers in check.,1,55,1,1,0,5,2
service is great but sometimes charges are more comparably to other service providers,4,13,1,0,0,4,2
peaceful & relaxing his car was clean and smelled fresh. he's was quiet the whole ride. i loved it. gave me time to think.,5,24,1,0,0,1,0
very wrost customer support and irresponsible for customer's money. please don't use this app. we can use ola because they will take more care about customer and they will immediate refund for customers money,1,34,1,0,0,5,2
very great experience. felt very comfortable.,5,6,1,0,0,5,0
not safe! one of the drivers was upnormal and rude. we stoped the trip and leave the car immediately. he dropped us and drove too fast he was about to hit someone! and many times i found the driver and the plate of the car are not the same as they are on the app and he told me that he chenged the car with a friend! what is that?! absolutely not safe!,1,73,1,0,0,1,2
"fast, effective, reliable, will use again",5,6,1,0,0,2,0
"it's very good but i disagree with the cancellation fees you people are charging. it's a big fee, when you are not using the facility.",5,25,1,0,0,4,2
can't get support app is not telling me when driver arrives,4,11,1,1,1,0,2
prompt and courteous people some drivers drive a little aggressive never had a bad ride,5,15,1,0,0,1,1
the number 1 worst service provider . they keep changing the trip wait time. several cancellation and rebooking have made by them by automatically. in between peek hour charge too. cheating business people's,1,33,1,0,0,5,2
app creating issue when re install after forget password,3,9,1,0,1,0,2
wonderful app i recommended to everybody i know.wonderful service thank you so much.,5,13,1,0,0,0,0
app keep crashing and took my money. now i can't even be reimbursed,1,13,1,0,1,0,2
the uber driver was sick,5,5,1,0,0,1,0
es bueno pero podria mejorar ya que a veces el tiempo de espera se alarga porque los ubers sin terminar viaje toman otro.,4,23,1,1,0,5,2
good drivers helpful and professional,5,5,1,0,0,1,0
very good app easy to use,5,6,1,0,0,0,0
i using this app past years. it is so hopefully so easy so comfortable.,5,14,1,0,0,0,0
"very satisfied and grateful, thank you for helping me get to work!",5,12,1,0,0,5,0
"i am in brazil, bit i am not brazilian,so i don't have cpf, because of that i stuck at the airport",1,21,1,0,0,5,2
really great fast service !,5,5,1,0,0,5,0
good services. driver's good behaviour and professional skills.,5,8,1,0,0,1,0
i thought that in emergency we have to go some where na,5,12,1,0,0,2,0
today train was missed due to cab not on time,1,10,1,0,0,5,2
too humble and senior ryder,5,5,1,0,0,1,0
ride ke baad jo price hota hai. aap apni marji se kaise badaa skate ho.very bad service. pehle batao coustomer ko ki itne charges lag skate hai. uber se acha to ola ki best app hai. very shame on uber. aap to ek str ke kabil be nahi lag rahe. apki waise shuruwat ho chuki hai business band hone ki. batau kaise banglore mein to hume pata chl gya ki ap ki app ko block kr diya gya hai. aur baki state mein be dheere dheere yehi hoga. kyuki ap coustomer ki choti se choti bat ko ignore karte hai rahe,1,101,1,0,0,5,2
jose e rosariocom hotrwsvcxmv has a lot more than the zsyhvc780com,5,11,1,0,0,2,1
driver theft my phone and very much waste ride and the driver name sagarla venkatesh is the vehicle number ts11ub0542 don't ride in this vehicle please please and suspend the driver and please give my phone back mi note 9pro riding time today 11:00 am sep 03 ride booked at name my sister name i want re will the name,1,60,1,0,1,1,2
uber is good for custmer but you give discount to customer,5,11,1,1,0,4,2
"very bad service. i highly recommand plz don't use uber . when the driver see you are in hurry or in emergency, the driver cancel the ride himself with any reason and the uner import fine on us.",1,38,1,0,0,1,2
this is more gud than ola services. i loved it,5,10,1,0,0,2,0
"uber stopped using my payment, i explained this and they passed me to someone else, no problem with my payment , you cant call as a customer, i guess uber does not want my business until they deciede to accept my payment they have lost a customer",1,47,1,0,0,3,2
very bad service. no response on compmain. drivers are very rude. they cancel ride on their mood after getting someone wait. its only good when you need to book a car.,2,31,1,0,0,5,2
very bad experience of today regarding fare charges,5,8,1,0,0,4,2
whether its getting to go where you need too or your hungry uber will bring you food,5,17,1,0,0,5,0
the app keeps getting stuck at finalizing driver details.,1,9,1,0,1,0,2
the app have many problems,3,5,1,0,1,0,2
good service and your team is very helpful.,5,8,1,0,0,5,0
really safe and easy to use uber for transport,5,9,1,0,0,5,0
"worst experiance in guwahati, assam in other staes its very smooth but in assam guwahati you should stop the service, uber not able to maintain, fare is very high service worst and cab not to use.",1,36,1,1,0,5,2
eats up too much of space.,3,6,1,1,0,0,2
i forgot my password. used the reset link and successfully reset my password. still unable to login. says incorrect password,1,20,1,0,1,0,2
"cheaper than competition, works smoothly, simple.",5,6,1,0,0,4,0
a lot of drivers cancel the trip.,3,7,1,0,0,5,2
"great app, a real game changer",5,6,1,0,0,0,0
like uber it's very good,5,5,1,0,0,2,0
while my drug dealers wont give me credit uber does when im broke,5,13,1,0,0,3,0
extremely hassle free and my driver vikas was personable and very polite,5,12,1,0,0,1,0
add app payment for payment eg google pay paytm,5,9,1,1,0,4,1
very fast service. well behaved bnde,5,6,1,0,0,1,0
"mucho mejor que los taxis, gracias a dios por uber.",5,10,1,0,0,2,0
i lost my wallet with documents in an uber cab. driver agreed me that he has it and will return it to me. after that he was not accepting my calls in his uber linked phone number. uber dont provide any details other than driver name for a ride already taken. i tried calling uber customer service number which was unserviceable. i sent a mail to uber for which i didnt get reply till now. i messaged uber for which they replied after 24 hours. uber has a very poor & pathetic customer service system.,1,95,1,0,0,1,2
excellent pick up and reached early good 👌,5,8,1,0,0,2,0
"excellent service, taxi driver search and found me, what a service.",5,11,1,0,0,5,0
app sucks. service no different.,1,5,1,0,0,0,2
easy to use and drop on exact location.,5,8,1,0,0,5,0
don't use it. useless app. it charges cancellation charge without any reason. ola is much much better .,1,18,1,0,0,4,2
"having really bad experience with uber. there is no option to upload a complaint. drivers cancel rides and we have to pay charges, why is that?. no customer care number where we can report it. star is mandatory but i think no star should be given.",1,46,1,1,0,0,2
absolutely shocking. i have used uber many times and i thought they was reliable it turns out twice now a driver as cancelled near my destination! n they never accept jobs when the app states drivers r in the area. going with another network,1,44,1,0,0,5,2
most of the time it's good but some times u can't get a driver or a driver that's out of the area will come and get you instead of four other closer ride wich takes longer,5,36,1,0,1,0,2
"easy to use and super efficient way to travel, both in time and money.",5,14,1,0,0,4,0
lot of problem in location detection.,4,6,1,0,1,0,2
oftenly pick up not take by auto.waste of time for searching in emergency situations 😒 😕,2,16,1,0,0,5,2
"your service is pathetic. all of it, the drivers the software & payments none function properly.",1,16,1,0,1,0,2
"their rides on scooters won't end , even after tapping 100 times. looting money and time since their launch",1,19,1,0,1,5,2
i have book ride17/9/17 two time but after1 hour wate there is no cab come. but i still got massage trip cancellation by driver. and also receive massage rs 52 and 52 for pay. customer wait for cab and your unprofessional behavior pay ra 105. why ?,2,47,1,0,0,1,2
"fast and cheap, everywhere you go, easy to find your map. finally it's just a good fun",5,17,1,0,0,4,0
always ontime and professional services,5,5,1,0,0,5,0
drivers are quick to respond to the request and also very friendly.,5,12,1,0,0,1,0
apart from service of uber autos everything is perfectly fine.,5,10,1,0,0,2,0
the estimates for both driver arrival and arriving at the location are often terrible. issues regarding payment are yet to be resolved despite entering a complaint over a week ago. unfortunately switching to lyft.,2,34,1,0,0,4,2
i want one free ride,2,5,1,1,0,4,1
how can i talk to a customer service if i have an issue,1,13,1,1,0,0,1
this app very good and him app driver are very handsome i like it,5,14,1,0,0,0,0
when ever i book a ride through paytm its everytime shows error pls contact,4,14,1,0,1,3,2
the book in advance feature will fail you. it cancels itself just before the booked time. unreliable. drivers can cancel on you last minute,1,24,1,0,1,0,2
"every time i've used uber they have been on time, courteous and extremely helpful! i would refer anyone that i loved or cared about or just anyone to use this app to get around! this is an extremely efficient and effective way to get around- not to mention pleasant thank you so much uber!",5,54,1,0,0,2,0
love to ride on uber,5,5,1,0,0,2,0
although there is no such problem regarding the rides but there is a big issue. i have somehow lost my password and the email id associated with my phone no and thus i have been trying from past 1 month but i am not being able to access the account. pls do something for this neither there is any customer care no we can contact which is very very careless.,2,70,1,1,1,0,2
i booked a cab for 188 and without informing us driver changed the route and when we reached our destination price raised to 259 i want my refund!,1,28,1,0,1,4,2
"my sister and are on vacation at universal center, instead of riding the shuttle back to our hotel, we decided to call an uber, due to the unsafe we experienced yesterday.",5,31,1,0,0,5,0
your driver's are not good and they don't have change,1,10,1,0,0,1,2
"too slow. not user friendly.asks too many questions and fails at last step. should keep it simple. e.g. driver contact number not visible on app, you get contact option which opens your calling app with drivers number pre entered. driver details are not sent in sms anymore. at least not for today's trip. payment from paytm interface is broken. if paytm account doesn't have balance and money needs to be added via uber interface, it will not show you full screen.just top 2-3lines of page and it's impossible to add money. too time consuming when you are in hurry. really annoyed with new interface",2,104,1,1,1,0,2
i wish everywhere allowed uber. it's better than taxis in every way.,5,12,1,0,0,2,0
best people to go to if you need a good ride and good talk,5,14,1,0,0,1,0
"the freaking saved places no longer work. they are stored, but no option to use them when booking a ride.",1,20,1,0,1,0,2
it's a good app.to go here and there within some short times.,4,12,1,0,0,0,0
most times can count on for ride,5,7,1,0,0,5,0
on each and every booking atleast 2-3 trips will be cancelled by the driver before one can actually get a booking,1,21,1,0,0,5,2
"constantly improving, greater deals and good selection of food !",4,10,1,0,0,5,0
as compared to other app this is showing very high charge,1,11,1,0,0,4,2
"we prebooked an uber to get to our son’s graduation in nyc. according to the app, it was properly booked. no one showed up at the appointed time. after 15 minutes we started looking in the app- no messages, no number to call, no email or text to find out where the driver was or report the no-show. google produced only a number in south africa that didn’t work. after 30 minutes, we called a cab and were late to the graduation. i left feedback about what happened. 4 days later i got a reply: sorry for the inconvenience but no driver was available. could you not have let me know you didn’t have a driver so we could have made other arrangements? or at least provide a way to contact you to find out why no one was showing up? definitely will never rely on uber again.",1,148,1,0,0,5,2
drivers normally do not responds for rides which they accepted but do not wish to complete for their personal reasons,1,20,1,0,0,5,2
"the best service for p.r., ever to come to this island.",5,11,1,0,0,5,0
the app is too buggy and doesn't work well,1,9,1,0,1,0,2
google map needs to be updated.,4,6,1,1,0,0,1
"my transportation make it easy by uber, thank you.",5,9,1,0,0,2,0
booked uber for airport yesterday. morning i recd the driver info but he didn't pick up the call. i had to cancel the booking. not happy.,2,26,1,0,0,1,2
"a forced app, want no part of it",1,8,1,0,0,0,2
sometimes its nice but it do not have any customer care support. what if there is an emergency? what if there are some questions? i am not able to add any other payment method except cash and my query has not been resolved yet because their chat system is pathetic.,2,50,1,1,0,0,2
really loved it .fast and affordable,5,6,1,0,0,5,0
this app is pathetic. i can never schedule anything. there's always an error processing request. also it says 'cash' is an invalid payment method,1,24,1,0,1,0,2
this is very useful and so much easy to use. thank you uber 👍,5,14,1,0,0,0,0
"affordable ride , expert navigation and 6-star services till now and also quick service from any location so i really love ❤this app very much👏.",5,25,1,0,0,0,0
best service safe try every one,5,6,1,0,0,5,0
stupid app no sense for drivers. if we didn't do any mistake also they are charging the money for with out riding. even it's a mistake if maps of uber,1,30,1,1,0,0,2
no driver's are available usually when i need one.,3,9,1,0,0,5,2
بہت اعلی سروس ہیں آپ کی اللہ تعالی آپ کو اور مزید ترقی دے اور آپ کامیابی کے منازل طے کرے,5,21,1,0,0,2,0
hi. it would be nicer if you can add emergency contacts in the app. tq,4,15,1,1,0,0,0
great to take a uber,5,5,1,0,0,2,0
works great better rates than a normal cab and the app is super easy to use!,5,16,1,0,0,0,0
"uber romania sucks. 3 cancels in a row, in the city center, and overpriced as hell.",1,16,1,0,0,5,2
kuri kuri anna oi lan fo.,5,6,1,0,0,2,1
"cng dhm-taw 147479 driver name md. faridul, the charge had shown 243(on the app) after informing my destination but i had to pay 400 on reaching my destination, he said it was waiting charge, is the waiting charge actually that high? i am totally disappointed! take it as a complaint.",1,50,1,1,0,4,2
the cost of the trip became higher than before. so i hate that,4,13,1,0,0,4,2
a very comfortable and fast coming ride. good for everyone one and easy to book. 👌👌👌👌👌👌👍👍👍👍😍😍😍😍😍😘😘😘,5,16,1,0,0,5,0
excellent!the trip was very peaceful and service was also good,5,10,1,0,0,5,0
very safe and good working app,5,6,1,0,0,0,0
what is happening. i can't even log in.,2,8,1,0,1,0,2
this driver was on time and l got to the airport on time.,5,13,1,0,0,1,0
this is the worst experience i've ever had they're take money from my account 3times without using them 🤬i'll try email to the company but they can't do anything so total i lost nearly $100 for nothing.think about everyone be careful bye forever uber i would like to delete my account please tell me how i try to do on the app but it's not work .,1,67,1,1,1,0,2
i like it but uber is rejecting my credit card on file,5,12,1,0,1,3,2
the service was exceptional the driver was courteous and helpful i'm glad i took the ride,5,16,1,0,0,1,0
"i keep getting people who are 6-10 minutes away and completing another ride, but i'm on a college campus and know at the times i am looking for uber drivers, there are definitely people closer and not already giving rides to others, so it is a bit inconvenient since this almost never happened before. however, now it seems to be every ride and i use uber because i am running late to something, but uber makes me just as late because of this issue.",3,84,1,1,0,0,2
very pleasant n good driver,5,5,1,0,0,1,0
very good app. but i have one problem if driver cancel the trip before pickup but uber takes extra charges for passenger to next rides. otherwise this is very good app.,5,31,1,0,0,0,0
i downloaded uber and they asked for my number to verify but i didn't receive any verification text. i tried it over 50 times and i tried uninstalling then reinstalling. i tried restarting my phone but nothing works. (and yes i went to my phone settings and gave uber permission to send sms and everything but ut still didn't work) and i can't access the app without verifying. i sent an email but still didnt get any help so useless app for me.,1,83,1,0,1,0,2
"uber is so helpful and provide a verry great contribution on transportation , don't feel sorry if you can't drive or having a car. i want to thank everyone .keep the goof job. -happy holyday.",5,35,1,0,0,5,0
from 2019 the standard of uber has came down. drivers r cancelling rides as per their moods nd convenient.,4,19,1,0,0,5,2
"i have used uber numerous times and always had excellent, courteous drivers. the uber concept is great but they too fall into the day and age of no customer service. a driver cancelled my ride and without even hesitating charged my bank account the fee the. turned around and refunded me uber credit minus $4.87 which i have no idea why i should be charged for something that i didn't do. then to top it off i can't dispute anything due to the poor help section and ""no"" there isn't a blue phone",1,93,1,1,1,5,2
new thinking to help the people,5,6,1,0,0,2,1
i use uber all the time but as of lately it's been getting ridiculous i have to wait almost 30 minutes for a ride then sometimes in less then 3 minutes the price jumps for $9 to $26 for a 5 minute ride i understand that the price of rides fluctuate but a $17 dollar difference is alot especially when the ride is usually under $10,2,66,1,0,0,4,2
it was a great ride. and great conversation. super safe driver.,5,11,1,0,0,1,0
"it's not a taxi, it's an uber",5,7,1,0,0,2,1
"worst app fu*k uuuu it was my first ride it showed me 59rs for less than 5km then after reaching destination it showed 391rs , don't use this app this is aaa scam.",1,33,1,1,0,4,2
"rating reduced from 5 to 3* because i had at meanwhile too many troubles with drivers! once the driver got totally lost,missed to take the correct way as per navy, stopped in middle of highway,drove in wrong direction;i was on my way home from veterinary clinic with a sick cat-and instead of the usual 1,5 hours-it took about 3hrs! upon arrival i should pay the triple price! i refused+got request to pay the rest! complaint management very bad, took long time! that is only 1 case of many!",3,88,1,0,0,1,2
my experience is great. but if the app would have scheduling moto option then it would have become more convenient for me . because i regularly use moto and most of the time i book according to a fixed time interval,4,41,1,1,0,0,1
cheaper than other 🚖 kudos for the arrangements,5,8,1,0,0,4,0
always had an a one experience with uber,5,8,1,0,0,2,0
easy to use n service oriented,5,6,1,0,0,5,0
the drivers call and ask where to go and cancels as soon as they know where. the last time i booked it got cancelled 4 times in a single booking. this is not done.,1,34,1,0,0,1,2
i was very horny while riding in it,5,8,1,0,0,2,1
it is very nice 👌,5,5,1,0,0,2,0
yesterday i had a bad experience with uber. i don't even want to talk aboot it,5,16,1,0,0,2,2
can't enter the promotions they give.nicely promoting & then saving by cheating.,1,12,1,0,1,4,2
all this money and you cant make an app that you can easily log into. i cant even update my new debit card info. idiots,1,25,1,1,1,0,2
i don't see uber auto option in my app pls fix this.,5,12,1,0,1,0,2
good and useful for karachi,5,5,1,0,0,2,1
sometimes it's just what i needed,4,6,1,0,0,2,0
just trying to use first time so i dint have any idea,3,12,1,0,0,2,1
all is fine and nice.,5,5,1,0,0,2,0
i like it and i use it often,5,8,1,0,0,0,0
best app for taking a ride,5,6,1,0,0,0,0
really valuable application especially for the comfortable service. a very clean car and a very polite driver.,5,17,1,0,0,0,0
"drivers, service, cars and fare all are nice . keep it up 😃😃",5,13,1,0,0,4,0
"unintuitive. i was just checking it out to schedule a trip for tomorrow, but then it started the trip now. i had to cancel with the driver, but it still wants me to pay for their failure. uninstalled.",1,38,1,0,0,0,2
"clean car, safe driving, excellent communication",5,6,1,0,0,1,0
best service in nagpur citi auto ki lut se bacha liya uber ne door to door service bhi mili jo auto vale nahi dete bohot badiya uber thanks.👍👍👍,5,28,1,0,0,4,0
how to download the receipt. will give 5 star if the receipt download able. over all okay,3,17,1,1,0,0,1
uber driver had well manner.,5,5,1,0,0,1,0
sometimes cab drivers cancel trip on their own. they don't pickup calls,4,12,1,0,0,1,2
"very good service 👍, thank u.",5,6,1,0,0,5,0
nothing comes close to your service,5,6,1,0,0,5,0
thank you got her to her destination,5,7,1,0,0,2,0
works most of the time .,5,6,1,0,0,2,1
our driver was fantastic it was a nice way to end the concert,5,13,1,0,0,1,0
taking too much time to book a ride .and lot of uber drivers are asking where to go and then canceling the ride .very bad service by uber .,3,29,1,1,0,0,2
good and cheap riding app,4,5,1,0,0,4,0
uber is always better than ola u would get lot of discounts too more importantly driver's are always professional customer support also upto its mark ❤️,5,26,1,0,0,5,0
"very bad , driver didn't no the area. i was not going to kingston rd in twickenham i was taking my grandson to the cinema in kingston upon thames. we missed the beginning of the film. driver dismissed what i said . very disappointed.",1,44,1,0,1,1,2
"1st time using an uber app, it was super easy even for technology challenged people like myself! driver was very attentive & helpful. it was a nice smooth ride, stress free!",5,31,1,0,0,0,0
sometimes the ride is changed on arrival without even notifying me which takes even more time just to pick me up. it really annoys me,3,25,1,0,1,0,2
easy to use and safe.thank you! very clear and well laid out! well done.keep it up!,5,16,1,0,0,2,0
always on point just had one incident when the driver refused to take us reason being we too many to share the fare and we were three but we let it go maybe it's your law,5,36,1,0,0,1,2
"unable to add or update my card information. i know everything i put in is correct and i was unable to find a number for customer support on the issue. the website was not helpful and the options did not apply to me either. i tired uninstalling the app multiple times and clearing cache/data as well with no luck. abandoning for a competitor after this. logged in to lyft on the first try, sorry but definitely lost me as a customer after this.",1,83,1,1,1,0,2
"it's great 👍 definitely easy , fast to be accepted, and definitely more cost effective",5,15,1,0,0,5,0
"'7,50'9 d190 ryland st., san jose, ca 95110 cc ddxdf cc one c",4,13,1,0,0,2,1
corey was such a pleasure to ride with i just wish that our ride was a longer distance.his attitude alone made us want to have more time with him. he is an excellent driver and i really wish that uber had a way that we could have the ability to request the same driver when they are on duty when you need a ride. when we got home it felt as if we had a new friend. more drivers need to have his attitude. we've never used uber eats (but if corey was the one delivering) i definitely would .,5,100,1,0,0,1,0
want update won't update infinite loop,1,6,1,0,1,0,2
nice app & easy to use - cost is too cheap ! awesome experience,5,14,1,0,0,0,0
jus got a terrible service from uber driver.he picked us up from the location and started the trip and then he tld us he cannot drop us because the ride is 1 hr drive and he needs to finish his target.he dropped us in the highway and he promised us he will stay there till we get a new cab.we booked a new cab and tld him to talk to the new driver and tell him its a long drive and mention the drop place properly so that the new driver also wont deny the trip after coming.but this old guy was continouy hanging up the phone ( my phone which i gave him since i dnt knw the local language} when we wer calling the new driver.when the new driver called this guy was not mentioning the place at all and ddnt even give us the phone.please uber ask your drivers to accept the request only after verifying destination.horrible service and we missed to reach our destination on time because of this nuisance denial game by your drivers.,3,179,1,1,0,5,2
uber is a respectable company,5,5,1,0,0,2,0
"very good service, no problem till now but sometimes connectivity problem and when we cancel the cabs or auto , drivers will not be able to get to know it is cancelled they would have already reached the pick up point.",5,41,1,0,1,0,2
i wish uber team for their exillent service arond dhaka city. go ahead uber.,5,14,1,0,0,5,0
i like uber app i also like this ride,5,9,1,0,0,0,0
drivers are very nice 🙂,5,5,1,0,0,1,0
app is user friendly and straight forward. it helps in great extent and make life much easier.,5,17,1,0,0,0,0
very friendly nice too talk too,5,6,1,0,0,1,0
i had a very pleasant ride today from my work two home i will use uber as much as i can,5,21,1,0,0,2,0
i didn't like that the ride smelled like marihuana,1,9,1,0,0,1,2
my vehicle broke down and i had a physical therapy appointment. uber got me to my appointment from work and then got me home. appreciate that!,5,26,1,0,0,5,0
won't let me get past entering my phone number. have requested a text or call more numerouse times. keeps asking me if i have entered the correct phone number. hello. i hate these app. always a freaking problem,2,38,1,0,1,0,2
i will everytime extra charges pay cancel apka agent krte h,5,11,1,0,1,3,2
first tine installing uber dobt see one for new app only,2,11,1,0,1,0,2
"uber isn't what it used to be, anymore. random refusals by drivers are now common and uber management is allowing the refusals to happen. uber and ola are now same in terms of unprofessionalism and unaccountability. i have lost trust on uber and now make my own arrangements to commute. uber broke the trust of their regular patrons and now its a matter of time before they become extinct like the yellow cabs. they deserve it!",1,76,1,0,0,5,2
"signed up for uber one and couldn't find a way to cancel before being charged, von in customer service got it cancelled for me and refunded the charge! they should get a raise for sure!",5,35,1,0,1,3,2
it was such a nice first time experience. the driver is a gentleman and so polite. he was driving calmly and drove me in no time. thank you so much uber and mr. abduljalil,5,34,1,0,0,1,0
"99.9% of your driver's in and around jalahalli, bangalore, are the laziest group i've ever come across, who refuse to pick up unless we make a call and give them a special invitation, and only if their mood makes them feel like it. i cancelled the ride because the driver made no progress and i'm being asked to pay 43rs because i cancelled the ride. its not about the money, it's about the principle. after making a complaint through the app, i've apparently been credited, but the uber credits option in the payments option, doesn't even exist. for a worldwide company, you're a joke.",2,104,1,1,1,3,2
garbage app. please use lyft or anything else,1,8,1,0,0,0,2
"uber is better than a taxi, taxi is dead",5,9,1,0,0,2,0
its a good uber ever,5,5,1,0,0,2,0
why do the prices change drastically so often? i need uber for work and it's an 8 dollar trip most of the time but then it wants me to pay another 20 after a few minutes. somedays uber's will cancel on me because i don't want to pay the extra 20 dollars and i keep getting sent back to the same 4 that already canceled on me,2,67,1,1,0,4,2
super user friendly and works great.,5,6,1,0,0,2,0
every experience i've had with uber has been a good one.,5,11,1,0,0,2,0
"the app is ok but i want to suggest one thing, instead of asking me where i live why doesn't the driver track me using my location on his gps device? or they can't?",5,34,1,1,0,0,2
very high rate. that can't be effort middle class family like me.,1,12,1,0,0,4,2
daughter introduced me to uber. it was super easy to get to the airport from 20km away. definitely be using the service again 😊,5,24,1,0,0,2,0
yesterday for the first time tried uber and it was abosutely amazing!,5,12,1,0,0,2,0
was able to plan an early morning ride days early. driver was early and professional,5,15,1,0,0,1,0
great ride just took a lil long of a wait time,5,11,1,0,0,5,0
he beat careem very nice uber keep it up,5,9,1,0,0,1,0
"today i request the uber at 10:37 the uber arrived but it got to wrong pick up point by the driver mistake. then the uber got me cancel by their mistaken, i need my money back pls solve this asap. why would i pay the cancellation fee i do not understand? then i need to order another one. its mean i had to pay twice. what a rediculous system. pls get my money back",1,74,1,0,1,3,2
"last month, booked cab to nizamuddin railway station. cab fare includes entry toll in it but still driver ask ₹50 in cash for toll. i booked again in this month and driver again ask ₹50 extra in cash for toll. i told driver that this will be included in cab fare but he said he will not take cab to the entry gate then. finally, i have to paid him ₹50 in cash (cab fare through online). i complaint to uber and got response that as uber has refunded ₹50 last time, they will do nothing this time",1,98,1,1,0,3,2
"nice app, i am so happy",5,6,1,0,0,0,0
usually driver don't take pickup they tell its to much long distance and said cencel the trip. uber charge me every time cencellation fee. improve your service. so bed service. uber need to improve. 😔😔😔,5,35,1,1,1,5,2
good service make it little stable in all times some times it shows very high some times low,5,18,1,0,1,5,2
"hacen cargos random mensuales a tus tarjetas registradas (para saber si tienes fondos) tardando hasta un mes en devolverlos, cada mes es lo mismo. tengo un trámite detenido en el banco por eso haha. tampoco vale la pena pagar uber pass, según te dan ""soporte prioritario"" pero cada vez te ""da seguimiento"" alguien diferente con respuestas genéricas, o bien, no contestan.",1,61,1,1,1,3,2
good service. taxi arrived on time,5,6,1,0,0,5,0
very economical and getting rides quickly,5,6,1,0,0,4,0
خدمة سيئة / أغلب السواقين معندهمش مهنية أبداً . اخر موقف حصل طلبت واحد جالي و مشي من غير ما اركب و حسب انه انا ركبت معاه و بعدها لقيت مكتوب في الابليكشن اني لازم ادفع فلوس الرحلة وانا اصلا مركبتش معاه! مفيش ضمير اقسم بالله,1,46,1,0,1,0,2
drivers use to cancel the trip and says that your location is in very interior and i can not come there,1,21,1,0,0,5,2
"matthew was at my initial destination within 5 minutes . he was friendly , and courteous on our trip .",5,20,1,0,0,1,0
best booking app for a ride,5,6,1,0,0,0,0
super app and very good condition,5,6,1,0,0,0,0
takes a very very long time in finding auto,2,9,1,0,0,5,2
they cancel a scheduled ride which is booked in advance. at very last minute. you cannot sleep peacefully coz you never know if the ride will arrive in morning. pathetic. happened repetitively.,1,32,1,0,0,1,2
couldn't have asked for a better driver. my car broke down in jersey after a giants game and he drove my bf n i 3 hours home!,5,27,1,0,0,1,0
really worse because uber auto are not available all time and oneday at 12 in afternoon i book auto butt it takes even an hour then message come not available when i cansel it my points are gone down worse uber give me my money and point back 100 rs,1,50,1,0,0,5,2
the app is so slowly start_up,4,6,1,0,0,0,2
for my 1st experience it was great i felt safe,5,10,1,0,0,2,0
almost 2months of almost everyday using uber i can say that it was improved so much. almost cars are clean and driver hygene not bad at all. keep it up and continue improving the good service and having good hygene for both driver and the car.,5,46,1,0,0,5,0
"need ride from anoka, mn to minneapolis airport.",5,8,1,1,0,5,1
"app won't give me an option to sign into my account, only says ""this email address has already been used"". of course genius that is the email associated to my account! how could the dev have not provided 2 different options ""new user"" and ""sign in"" like other decent apps? ridiculous. you wanna stand out? make an app that is usable! edit: tried the uber support, they do not understand the problem and are not aware of how the app works, useless. you just lost a user.",1,87,1,1,1,0,2
"worst scam service by uber drivers. 1. they say arrived when you come out they say u r boarded but you're not. 2. when booking is confirmed and when you call they ask card or cash if you say cash they say ""cancel the ride"" and we don't have the option as there will be cancellation charges. 3. when booking is confirmed and call the driver they ask for the drop location and if they feel k with the drop location they come or else they say will be there shortly and they cancel the trip. excellent👍",1,97,1,1,1,1,2
i would give 0 starts if possible. your customer support is very very bad.y order was picked up but cancelled by the delivery partner without any reason and i tried contacting support team for more than a hour and still no response,1,42,1,0,0,5,2
"i preferentially use lyft as uber's app promises the use of credits to pay for rides, but i've never had any success with it, and they make it nearly impossible to contact them. lyft beats them routinely on price in my market.",1,42,1,1,0,5,2
what if we don't have money and we booked for some distance and shall pay next tym?,5,17,1,0,0,3,2
i had excellent journey during my stay in new delhi which is new place to me,5,16,1,0,0,2,0
nice to meet you. you are so nice,5,8,1,0,0,1,0
bilkul chotiyapy ka system hy,5,5,1,0,0,2,1
excellent experience this app is good work any time enjoying a ride👌👍👍👍👍,5,12,1,0,0,0,0
good experience for this app. when the driver cancelled the ride this app automatically connect another driver for ride.,5,19,1,0,0,0,0
a way to ease the journey,5,6,1,0,0,2,0
it should be a little bit cheap,3,7,1,1,0,4,1
good. i always prefer uber.,5,5,1,0,0,2,0
"i have booked a cab yesterday for my home as soon as i said my location, instead of driver some lady started talking to me in different language and the second thing when i called the driver second time he said wrong number. then after that he called me and said to cancel the trip very bad service. instead of solving this uber is charging me for cancellation of trip. i ll never use this app again and also suggest my friends not to use.",1,85,1,0,0,1,2
really good app comparitively to other. best part is uber driver will not call you and ask you about the dropping location and about the mode of payments and all. really loving this app.,5,34,1,0,0,0,0
it's the best thing since slice bread,5,7,1,0,0,2,0
do recamend it is chep and very use full,5,9,1,0,0,4,0
uber has come a long way from just being a ride-sharing app. i feel safe with most of the drivers.,5,20,1,0,0,0,0
"just so unreliable. can't even trust in the middle of the day you can get a ride anywhere. yet instead of just saying there's no drivers available, it will leave you waiting for 30 minutes. and then drivers can rate you? pretty sure i'm the one paying for a service here. will just walk, as that's faster then staring at a screen waiting for nothing to happen.",1,67,1,0,0,5,2
nunca he tenido problemas con uber !,5,7,1,0,0,2,0
"very nice man , very professional , polite , and very clean car !",5,14,1,0,0,1,0
good work uber n really good price trevell,5,8,1,0,0,4,0
"$20 for a 1 mile ride in a not busy residential area. from my house to an auto shop. yeah, no.",1,21,1,0,0,4,2
always a good experience i'm always appreciating uber drivers,5,9,1,0,0,1,0
driver on time very helpful,5,5,1,0,0,1,0
i used this app for 3 years it was helpful,5,10,1,0,0,0,0
first of all i contacted uber for a ride from the tropicana to the airport in vegas. they were quick to respond and said i had received an upgrade and that a certain type of car and driver could meet me. that driver did not come but i was charged $5.01 but then it was credited back to me. then i received a notice that another driver was coming. he was prompt and courteous. when we arrived at the airport i asked him what the charge was (unaware that i had been charged at paypal) he told me the information was on uber but i could not find it at the time. i did not have time to wait so i just gave him $20 in cash. i have received a quick refund of the original amount from my actual trip. thank you uber for your quick response.,4,148,1,0,0,5,0
"use uber all the time app is great, keep adding features and driver info, it puts customers around ease about who is driving them. a couple of glitches when tipping at times.",5,32,1,1,1,0,0
nice friendly and always so clean,5,6,1,0,0,1,0
arthur was very friendly and efficient. he was able to locate me when i was having difficulty looking for site of pick up.,5,23,1,0,0,1,0
worst customer care service.cab service are good and needs to pay attention to the dynamic pricing. i feel ola is better in most of the cases. feb16 2019: bill duplicate and charged twice. customer care is so patatic and request for all the statements with no solution. i feel that there is no mechanism to track if the payment is successful or not. this is happening only with uber and second of such instance. i seen most of the online site does nice error handling and instantly give updates.,1,89,1,1,1,5,2
all over good. but need improvement on gps accuracy.,4,9,1,1,0,0,2
it's been amazing! haven't had a bad uber once!,5,9,1,0,0,2,0
why driver's are demanding more money and also their behaviour is too rude. it's not good. also there's no direct customer service support.,2,23,1,1,0,5,2
this app really helps me,5,5,1,0,0,0,0
very easy to get a cab in new city,5,9,1,0,0,5,0
now a days connectivity issues are more especially with autos.,5,10,1,0,0,0,0
clean cars so so amazing!#!#!%$!#&cufjxmbj. ggdjpdemougnu,5,6,1,0,0,5,0
greater service and i choose uber through out 😊,5,9,1,0,0,5,0
excellent ride. driver was nice.,5,5,1,0,0,1,0
"we have already rided, it was good experience",5,8,1,0,0,2,0
everything is good . but time management is not good,4,10,1,0,0,5,2
very nice cool driver .nice services,5,6,1,0,0,1,0
so far so good . i've requested 2 or 3 rides now through the app and have not had a problem . all my drivers have been very nice friendly and efficient. the only thing i have not done yet is request a ride for me and my husband also using his mobility scooter. still not sure how to do that. but now there is also an uber phone number i can call so when i have to do this i'll probably have to talk to them first to find out how to order a car that can hold his,5,100,1,0,0,2,0
feedback is very much good & response is fast,5,9,1,0,0,5,0
nice service by uber but most drivers refuse to go to a trip they didn't want even they don't cancel the ride so we've to wait so long that we can get another ride,3,34,1,0,0,1,2
"worst app. always have to face the cancellation from the driver side after they ask for the drop location. till now have missed the flight, missed the appointment with doctor.",1,30,1,0,0,0,2
always have an excellent services with uber driver's,5,8,1,0,0,5,0
seria bastante util que los conductores en costa rica pudieran marcar cuando tienen restriccion vehicular. ya me he tenido que bajar de dos carros y llegar tardisimo a donde voy porque los conductores no pueden entrar a san jose. es una perdida de tiempo. tambien que los viajes se cobren solos y no tenga uno que intentar mil veces.,3,59,1,1,0,5,1
lee was very nice and personal thanks i will ride again.😁,5,11,1,0,0,1,0
"worst company ever, not recommended at all",1,7,1,0,0,2,2
the drivers are amazing they are sweet and the rates are low it's great,5,14,1,0,0,1,0
the app isn't terrible but it doors bug out and freeze sometimes,4,12,1,0,1,0,1
its easy to use and helpful at emergencies,5,8,1,0,0,2,0
i'm always lucky enough to get great drivers ! the safe driving is what really is worth the cost.,5,19,1,0,0,1,0
it is better than taxify,5,5,1,0,0,2,0
it doesn't count for the luggage,1,6,1,1,0,0,1
very bad experience.after waiting for more than an hour i could not find the cab. i tried to call the driver but his mobile was switched off. last of all had to cancel and travelled by bus. rs 47/- has been charged as cancellation fee which is seriously not acceptable . it is a very serious problem for elderly people like us.,1,62,1,0,0,5,2
"kindly improve your app working. whenever ride is booked for other person and thier number is added, no msg from driver is recieved by then instead it comes to us and we didn't even able to reply or give pickup details bcz we have added another number. its a great issue with me every time.",4,55,1,1,1,0,2
i love the loyalty 😍,5,5,1,0,0,2,0
yesterday i tried booking bike taxi from my workplace to home but 3 drivers refused pickup and i as usual left waiting for next bike taxi this is not a good service please improve uber services,3,36,1,1,0,5,2
this app process very slow,1,5,1,0,0,0,2
drivers will only expect when the ride fee is high 👎,1,11,1,0,0,1,2
good work. .go ahead :),5,5,1,0,0,2,0
application should be friendly with senior citizens should be easy to operate,5,12,1,1,0,0,2
behavior nd driving of cab dvr nice. cab was neet nd clean. thanks with good wishes,5,16,1,0,0,1,0
last update this week isn't behaving good. delays in each action,5,11,1,0,1,0,0
"driver ""edward"", was friendly and siciable.",5,6,1,0,0,1,0
too many drivers cancel 5 minutes before picking you up.don't go to right designations.don't answer text or calls,3,18,1,1,0,5,2
it's a great app. but one think i don't like about it that rider are not wearing mask and sometimes seat belts are not available as well .,5,28,1,0,1,1,2
"it's has enabled me to get from point a to point b quickly and safely. 99% of the drivers are wonderful and helpful, taking my groceries to my door! in my case, being disabled, it has given me a sense of freedom.",5,42,1,0,0,5,0
unable to book ride. every time when i tried to book ride it's giving error!,1,15,1,0,1,0,2
this app very good i like very recommended,5,8,1,0,0,0,0
love it great app easy to use,5,7,1,0,0,0,0
charges are more than expected and no auto booked on time if booked they are cancelling by thmself wt a hell is this app,1,24,1,0,0,4,2
kenapa dalam keadaan macet dikenakan biyaya dipalikasi tertulis bayar 12000 bayar jadi 36000,1,13,1,0,0,4,2
i hope good service for,5,5,1,0,0,5,0
why there is no customer support your drivers are too much irritating,1,12,1,1,0,0,2
what mean about 50% discount of my first ride right now.,5,11,1,0,0,4,0
"app is a great way for an alternate ride. they can look into when a person reach their bonus points.to add towards a future ride. i had points so time ago, they magically disappeared. faster bonus points would be nice🤔",4,40,1,1,0,0,0
today person came on time. so that was encouraging.,4,9,1,0,0,5,0
uber team not responding correctly,1,5,1,0,1,5,2
uber is very useful service. but uber discontinued their services in our area.,2,13,1,1,0,5,0
this is a good app. i like this app.,5,9,1,0,0,0,0
very good - except that in past few months cleanliness of upholstery seems to need special attention,5,17,1,0,1,5,2
good acess to the app,4,5,1,0,0,0,0
"the app has gotten worse over the years. i feel that i as a customer actually have less information than i did years ago. i no longer know the route uber will take before hand. and when we do take that route, it is the most convoluted extra drive i have ever seen. if i'm being charged for an excessively long route that i can't change before i'm charged, then that is a problem. on top of that my app poorly tracks my vehicle nowadays when it used to ""accurately"" display where the driver was most of the time. it just seems like the navigation and app are going backwards and i can't fathom how that's actually a thing.",3,119,1,1,1,0,2
my rides were short but pleasant!,5,6,1,0,0,5,0
"recently, they brought us some rude drivers and felathy vehicles and has become so much slower.!",1,16,1,0,0,1,2
"good, better, best 👍 service",5,5,1,0,0,5,0
the drivers are very humble,5,5,1,0,0,1,0
on time. pleasant ride and conversation.,5,6,1,0,0,1,0
the driver very nice good in directions communication excellent friendly and safety excellent,5,13,1,0,0,1,0
heard to many negative reports would never use this app or service.,1,12,1,0,0,0,2
very dirty chat by driver to cancel the ride and their is no support from uber team to complaint against such unprofessional driver.,1,23,1,1,0,0,2
"i can't even imagine commuting without uber, it's truly the lifeline of india, especially delhi. i would highly recommend uber to simillarly become the lifeline of real estate sector also. uber can literally excel and reach a milestone in the business of collaboration/partnership of bungalows (kothis), which is a very popular trend in delhi, thereby making floors and selling them just like ""metro buildtech"", ""uppals"", ""aarcon"", ""jajju builders"", and so many real estate tycoons are engaged into.",5,77,1,1,0,2,0
michael was a great driver and i had a great trip,5,11,1,0,0,1,0
it is an amazing app for our day to day life. and let doesn't charges much also. simply wow.,5,19,1,0,0,4,0
"when passengers cancel the ride, you charge them, but when drivers cancel then you should do the same",1,18,1,1,0,0,2
every driver i've had they been really nice and polite,5,10,1,0,0,1,0
"wrost app isse maat mene inka ek cab book kiya tha woo driver aya bhi nehi or cancel bhi nehi kia 3:5am ko mene book kia tha 3:40 mean dusra cab book kar k jab waha gai woo dharmtala bus stand mean car k ander soo raha tha waha unhone jhamela kia or mera uber account deactivat kar diya meri galti kya thi jo mera account deactivat kar diya gaya hye ese, harassment kar k kya mill gaya ap logo ko mere pass sab proof hye uss din ka mea viral kr dungi ab sb video ko. mera account active kijiye",1,101,1,1,0,5,2
it hog storage gb. a lifesaver not do else.,5,9,1,0,1,0,2
"no customer service to help me when there's an issue with the app. for example, a driver just cancelled on me and reported that i was not wearing a mask. but i was wearing a mask! the email says that i can lose my uber account for not wearing a mask, and if i was falsely accused i should let them know. but it's impossible to report this driver because he doesn't show up in my trips history. and there's no one i can contact to make this right. 😠 all ""uber support"" emails bounce back ""unsent"" 😠",1,98,1,1,0,0,2
uber much like other delivery/ride share companies is bad for both the riders and the drivers,1,16,1,0,0,5,2
i love this app it is a life saver! the drivers are always so quick and reliable,5,17,1,0,0,0,0
"best rides ever, safer and affordable",5,6,1,0,0,5,0
very good staff n service,5,5,1,0,0,5,0
good app. i hope it will more improve and arrange available new car.low price will ensure.all the best uber bangladesh.,5,20,1,0,0,0,0
overcharged after completing trips. going to uninstall it. switching to ola.,1,11,1,0,0,4,2
too many drivers cancel jobs while you're waiting for them leaving you stranded. last time i used this app was 2019. after tonight never again.,1,25,1,0,0,1,2
this is very nyc app,5,5,1,0,0,0,0
i love uber servis baik,5,5,1,0,0,5,0
nice ride and safe ride,5,5,1,0,0,5,0
"safe and convenient, have only experienced nice drivers and cars.",5,10,1,0,0,5,0
"sometimes prices going crazy, but the service is pretty good and awesome drivers",5,13,1,0,0,4,2
went. very well no problems clean car driver was very polite,5,11,1,0,0,1,0
"brilliant app, only problem is the last few days every time i've tried to split the fare it won't work which means i end up paying more than i expect to, please sort this soon!",4,35,1,0,1,4,2
at first i ran into an issue (no app is perfect) but the uber support team went above and beyond to help me out and the service is great totally using uber until i get my license thank you guys 💪,5,41,1,0,0,5,0
charged price more than that the price shown while booking,1,10,1,0,0,4,2
refusal by drivers for booked rides needs to be addressed since it is causing time loss for customers,4,18,1,1,0,5,1
i order a car for the airport for 2 adults and 2 children.i got a hyundai i20 conformed and when saw us he said he does not have enough space (he already had some luggage).there is no option to specify as a comment how much luggage you have considering that the destination was the airport. the two minute limit to cancel the order when you have two small kids it's a bad option. got charged for the cancelation as the driver asked to cancel when it was his fault he could not serve us.,1,94,1,1,0,0,2
i am really shocked when they ask drop kahan ka hai. and then the response comes. nahin jaana. and after that we have to pay the cancellation fee.,1,28,1,0,0,5,2
great prices fast service uber and lyft can't leave them out!,5,11,1,0,0,5,0
"thank you , u and beruas",4,6,1,0,0,2,0
thank god for good people,5,5,1,0,0,2,0
"with the exception of drivers canceling on me, its always an affordable way to get where i need to go",5,20,1,0,0,1,2
my account is disabled. .kindly help me with that,1,9,1,1,0,0,1
"this is a very good app with a very good fares. however sometimes you can't see in real time when the driver arrives and it even has problems with the internet connection via mobile data. when i swith to a wi fi, it works perfectly fine but i don't always have the means to do it. please look into it.",4,60,1,0,1,0,0
google pay is not listing in the payment methods option,4,10,1,1,1,0,1
"easy peazy.at airport in record time. no waiting, or sweating in this heat!",5,13,1,0,0,5,0
amazingly fast service and low rates cheaper then cabs,5,9,1,0,0,5,0
"terribly useless. it asks for minimum 350 for paytm and there is no other payment method. if you're tied up with paytm and have some targets to achieve, don't force us to help you with that. then paytm says no we can't add even 50 rs to your account unless you do kyc, i've completed more than 1 lac rs transactions with paytm. so you can't use uber unless you have paytm. useless paytm and useless uber.",1,77,1,0,0,4,2
great service with great savings. thanks to ubar,5,8,1,0,0,4,0
very good application and nice and easy to use.,4,9,1,0,0,0,0
"my ride never came, this morning and i could noy contact uber. no phone number for uber. very angry about this. i",2,22,1,1,0,5,2
"if i have to identify another bus, car or traffic light while i'm trying to connect a ride. for whatever reason, the app is not functioning and i'm stranded.",1,29,1,0,1,0,2
"great app, easy to.use and gets the job done",5,9,1,0,0,0,0
"this app is misbehaving, after using uber several times, this new update always changes the pick up location. it been happening to me all through today. i am uninstalling this app right away. taxify (bolt) up next.",1,37,1,0,1,0,2
courteous service and always on time.,5,6,1,0,0,5,0
"love uber, never had anything less than pleasant ride",5,9,1,0,0,5,0
drivers are familiar with location and waiting time is minimal less than 5 minutes,5,14,1,0,0,1,0
good app to have on phone,5,6,1,0,0,0,0
excellent driver. very well mannered. thank you.,5,7,1,0,0,1,0
driver was super friendly and i recommend latoya i gonzales as your uber driver,5,14,1,0,0,1,0
always i have to wait more than 10 minutes for an auto please do something,1,15,1,1,0,5,2
adding & subtracting stops could be worked on but love uber!,5,11,1,1,0,0,2
worst aap for booking with depend this aap,2,8,1,0,0,0,2
i used it once and got charged an additional $40 when i message to find out why i get no responce so i will no longer use uber,1,28,1,0,0,3,2
great rides. great drivers. 🚗💨,5,5,1,0,0,1,0
most 3rd class app.every time the uber moto accept the ride.after 10 to 15 min they are cancelled their ride. .useless app.,1,22,1,0,0,0,2
"this is most convenient for traveling and for the payment too. thank you so much for the supply. my suggestion is, when i'm searching for vehicles i can see the small images of vehicles around me. and when the driver accept our request we will be hiring. so what i'm suggesting is you can develop as when we touch the vehicle icon whether it's tuk or car or bike we can negotiate with them whether they are available for our travels or not.",4,83,1,1,0,0,0
i cleared the cache it's still same problem i can't sign in with my phone number or google or facebook. app freezes and don't let me sign in,1,28,1,0,1,0,2
good service no doubt at all.,5,6,1,0,0,5,0
terrible w maps and finding locations,1,6,1,0,1,0,2
very convenient and very easy to use! great deals for rides! very satisfied with my experience with this app and all it has to offer! definitely will recommend to anyone that needs a ride! 5 star rating,5,37,1,0,0,0,0
it's a well deserved app,5,5,1,0,0,0,0
"they are fast , like the real time maps , have not waited more then 20 min for one to show up ( that may vary because i use them when it's not many folks going anywhere ) , they all drive right ( follow the law ) as well .",5,51,1,0,0,1,0
this trip was more than acceptable i was off my hurting feet relax and on time,5,16,1,0,0,2,0
"i's a latest taxi booking system, it is very cheap, no need of autos in it so, indians and foreigners also can book it",5,24,1,0,0,4,0
fast pick up i very pleased,5,6,1,0,0,5,0
when available the drivers are fantastic,5,6,1,0,0,1,0
a better alternative to bolt,5,5,1,0,0,2,0
"pathetic, dumb,useless. the app is as worse as the support. my account is blocked and uber don't know how? there is no clarification. they have a fixed template that is being sent every time for whatever is the problem. pathetic service.would have given negative points if there was an option. technical team should be fired.",1,55,1,0,1,0,2
better than others . it's simply just amazing never really thought it would be so helpful in every day to life .love it 👌👌,5,24,1,0,0,2,0
good fast driver! nice trip!,5,5,1,0,0,1,0
i am always feeling confident and most of the tine great service,5,12,1,0,0,5,0
our ride was nice and driver also polite person,5,9,1,0,0,1,0
"highly recommended especially for girls,the drivers are well behaved,and well spoken",4,11,1,0,0,1,0
today the app automatically logged out and now everytime we open it we have to enter the information all over again. after entering the information it again goes back asking to enter thr phone no. we unistalled and then installed and updated again but it didn't make a difference.,2,49,1,0,1,0,2
i'm really impressed on your service and genuine handling other services provided not worthy this much but uber really you guys deserve it best of luck for your service,5,29,1,0,0,5,0
very friendly driver nice an clean car,5,7,1,0,0,1,0
loving it ! driver was so awesome! thank you,5,9,1,0,0,1,0
driver behaviour and services is very good. he is quick.,5,10,1,0,0,1,0
"i,m so glad riding with uber. until now the drivers was polite",5,12,1,0,0,1,0
"for uber auto, no instant km or fare check, bill come less than meter. help desk is so poor. no clue for near by demanding area. hours of logging no trip. uber auto weekly payments method make us to do less auto trip.",3,43,1,1,0,0,2
"lovely individual very well spoken, very polite",5,7,1,0,0,1,0
quick and responsive. got it right the first time and had a pleasant drive. thanks,5,15,1,0,0,5,0
"this driver was very patient, kind and understanding. i would have him as a personal driver any day.ohhh, and he's a great driver.",5,23,1,0,0,1,0
"once the driver intentionally delayed arrival because he wasn't interested in my destination, after 30 minutes i had to cancel the trip and paid charges, weird",5,26,1,0,0,3,2
"ultimamente está impossível de usar o aplicativo, são raras as vezes quando não cancelam da corrida",1,16,1,0,1,0,2
after pay amount also you guys are charging extra money. their no proper customer service. u guys are just play with customers,1,22,1,0,1,3,2
uber has become cheater these days they just don't understand riders concern.,1,12,1,0,0,5,2
they are always on time. good drivers,5,7,1,0,0,1,0
they charge twice as much as lyft,2,7,1,0,0,4,2
worst. driver charged more. no customer care facility. drivers unprofessional. even the uber centers dont know that hire go is actually rental. i mean its totally unbelievable that an international company does not have the reqd. facilities. the customers have to go thru all the enquiries with the driver who himself does not know a thing about the rates and features. i mean why is the company doing such a thing? for own benifits? taking money from the customer and filling own pockets,1,83,1,1,0,5,2
"fast response, friendly driver, and a fare competitive rate for the trip 👌",5,13,1,0,0,4,0
"fahim was great. i don't mind riding with him, again.",5,10,1,0,0,1,0
tanja made my uber experience. greatest driver ever i swear. thanks uber,5,12,1,0,0,1,0
l like is easy to used and fast like to ride uber is very safe .,5,16,1,0,0,2,0
pakistan min ab is buri app koi nhyn pahly to rideer km hyn phr driver ko samjhaomsg min kahan jana then aty hyn customer ko to charge kya jata hy ride cancel ka driver cancel kry to?,1,37,1,0,1,0,2
"i had booked a ride, the payment option is gpay. at the end of the trip the driver insisted that his account wasn't created at uber and he asked me to pay to his personal gpay. i did the same. the app is charging me again for the same ride. and i couldn't use my gpay for any other rides because there is an outstanding to my account. i had raised the complaint 3 times and there was no response from the team. finally out of frustration i paid the duplicate charge. 👌 service. hats off to cheating",1,98,1,1,1,3,2
mickey was wonderful! safe driver and personable.,5,7,1,0,0,1,0
i have use this service 1 year this service is fabolous and safety full,5,14,1,0,0,5,0
uber drivers are no good,1,5,1,0,0,1,2
"app is good but no easy reach to customer support option, need quick access button for customer care",5,18,1,1,0,0,0
i enjoyed my ride.it was very comfortable & helpful.,5,9,1,0,0,2,0
uber drivers are unessarily demanding for extra money,1,8,1,0,0,1,2
top notch especially when in a unknown city for the first time an without a taxi number 👌👌👌👌,5,18,1,0,0,2,0
"uber charges ac price but drivers don't switch on ac . reported to customer care many times , uber didn't resolve issue .",1,23,1,0,1,1,2
the app should be more better and should made easy to understand.!,3,12,1,1,0,0,2
not download in my phone brand lyf. waste of time,1,10,1,0,1,0,2
very bad experience.when i booked the cab whatever charge they showed me after completion of my ride they charged me much higher.they also charged me waiting time when i had to wait for the cab to arrive for more than 15 mins. horrible service.,1,44,1,0,0,5,2
stop stealing my funding money,1,5,1,0,0,4,2
i am using uber from long time but now a days facing lots of issues like driver canceling rides. but recently faces horrible situation in which i got a rude driver early morning. i cancled my ride in between due to driver behavior. driver asked to pay in cash even amount already deducted. their customer support also not supportive anymore.,1,60,1,1,0,1,2
nice experience easy to go anywhere without know the only the location,5,12,1,0,0,5,0
ممتاز و خدمة سريعه واى وقت وكل مكان. شكراا. و أسعارهم ممتازة,5,12,1,0,0,4,0
"high prices, no drivers, location doesn't work",1,7,1,0,1,0,2
"i love uber,even when i have no money they give me a ride and charge me later",5,17,1,0,0,3,0
i forgot the password. how can i reset it?,5,9,1,1,0,0,2
"yesterday, i booked a ride after waiting 10 minutes pilot told me vahicle is puncture and told me to book another one, when i cancelled my ride just to book another one they charged me half of ride's amount without pickup and i really disappointed with the service.",1,48,1,0,0,5,2
worst experience with thia app. ola is much better than uber.,1,11,1,0,0,0,2
absolutely fantastic service by uber. i have rarely witnessed increase in actual fare vis-a-vis projected one. also uber drivers are more likely to accept the request of change of better but longer route than the shorter but bad condition route for pregnant lady passengers.,5,44,1,0,1,5,1
"this guy is calm cool and collective i would not hesitate to ask for alejandro very professional ,safe and calm thank you to",5,23,1,0,0,1,0
"good, comfortable and safe in regards of cleanliness ride in this pandemic situation.",5,13,1,0,0,5,0
best app to travel around,5,5,1,0,0,0,0
uber just tried to take 25.00 a month by forcing me into their ride pass. im talking to my lawyer tomorrow about filing a lawsuit against this company because there's no way their eula said that they could take a recurring fee. uninstalling the app,1,45,1,0,0,0,2
please try to reduce cost for daily booking costumer s iam booking but your giving offers for through debit card holder s but iam giving cash what about me,5,29,1,1,0,3,2
says i already have an account with my number and i don't won't let me make an account because of it if i could it would get 0 stars extremely displeased!,1,31,1,0,0,0,2
brilliant service with very clean cars,5,6,1,0,0,5,0
"it's good, except the overlays that steal your information and make it appear you are using your own account but you aren't. and you can't do anything about it.",1,29,1,0,1,0,2
very good app. very helpful for everyone. just amazing. hassle free journey. thank you uber.,5,15,1,0,0,0,0
it was very nice.good conversatin,5,5,1,0,0,1,0
bet it as the best,5,5,1,0,0,2,0
i uninstalled this app for once . but can't sign in again after reinstall as i forgot my password . after providing my right number and email id i can't retrieve my account . no help received . so i don't like this app . now the issue is solved . by the way what is the waiting time for uber intercity travel,4,63,1,1,1,0,2
please bring back the ability to see route!,3,8,1,1,0,0,1
it wont let me add my 3rd destionation,1,8,1,0,1,0,2
"sreenu,bhasker,maddiletty these drivers r calling nd cancelling the rides nd mamy more nxt time if thy do i gonna comment on this,sreenu is very bad one please uber take them out of this other wise u gonna loose ur customer he was talking on phne while driving nd he didnt kept change nd arguing with us his call wàs important then customer,",1,62,1,1,0,1,2
always on time always respectful and friendly,5,7,1,0,0,5,0
every trip i have taken with uber has been excellent. drivers are polite ( and don't chat if i don't want to) cabs are clean and rates are reasonable.,5,29,1,0,0,4,0
when the driver cancels the ride it always deducts almost 50 bucks from account.,5,14,1,0,1,3,2
"pick up location was kambar street for driver it shows location after two street, so it creates problems for us and drivers. this is the 3 time's we are facing",3,30,1,0,1,0,2
1 of the worst application,1,5,1,0,0,0,2
driver driving was very good,5,5,1,0,0,1,0
good app but need more car many times showing no car available,4,12,1,0,0,5,2
negative they are cancelling then charge to customer,5,8,1,0,1,3,2
muje trip 128 bata ke 181 amount liya,1,8,1,0,0,4,2
this app sucks doesn't work when needed it 😡,1,9,1,0,1,0,2
whoever invented this app is a hero,5,7,1,0,0,0,0
the only problem i found is that the driver which is near is not assigned to you,3,17,1,1,0,0,2
"its good for getting around when you dont have another way to do so. sometimes the prices are reasonable, other times the prices are ridiculously high due to surging",4,29,1,0,0,4,2
nice car and resceptfull driver,5,5,1,0,0,1,0
"uber is great. it's faster than getting a cab, the rates are reasonable and all the drivers are nice and fun to talk to",5,24,1,0,0,4,0
convinient and very trusted app,4,5,1,0,0,0,0
there needs to be an emergency button in the notification along with the share trip button. doesn't make any sense to not keep it in there.,3,26,1,1,0,0,2
بہترین سروس مزید کوشش نئے آئیڈیاز کے ساتھ,5,8,1,0,0,5,0
"good, works well for me",4,5,1,0,0,2,1
"simply charging fee for cancellation as i cancelled even when waiting period was more than 20 mins rather than policy 5 min. representative calls and says ""its uber fault only but can't help it. you have pay cancellation fee even when it's our fault. its uber system",1,47,1,0,0,3,2
very nice. travel taken without stop.,5,6,1,0,0,2,0
uber not only alerted me to the fact something was up w my card (overdrawn 🤦) and let me catch a ride under the pretense i could pay later. i cant properly articulate how much i appriciate that sort of thing. its 100% a life saver (not to mention ur not gonna get that kind of service from lyft.),5,59,1,0,1,3,2
awesome drive. punctual. comfort. uber,5,5,1,0,0,1,0
started with dinesh got end with muthupandian,4,7,1,0,0,1,0
awesome experience ihsan is great driver. very safe ride and felt very comfy riding with ihsan. thank you!,5,18,1,0,0,1,0
driver's keep on asking the destination before pick up and cancel rides randomly. no control on them by customer care. day by day service becoming pathetic,1,26,1,0,0,1,2
"poor it security. anyone from drivers side can hack the system and change the fare plan. if someone wants proof, i can provide.",1,23,1,0,1,0,2
phly payment kuch or hoti hai jab ride in krty hain phir change kr daity hain mery sath kayi bar aisa kia hai ghatia app i hate this,1,28,1,0,1,3,2
"no option in the app to complain against a driver who refuse online payment ride.sometime in the evening time few driver ask for extra(double, more than it) money, and if we deny, they cancel the ride.and then i can't find the particular option to register complain against those drivers. please look after to this matter.,plz",1,55,1,1,0,0,1
i'm very disappointed uber cabs,1,5,1,0,0,5,2
i will never use uber again after this uber us charging people twice i want my money back,2,18,1,0,0,4,2
very realible app i must say,5,6,1,0,0,0,0
"it's can tell.'s your where's at what's place into city's of south austin texas because's of my'my real's relationship with real's sexy'ss girlfriend ell,❤",5,24,1,0,0,2,1
i m not getting uber auto,5,6,1,0,0,2,2
good 👍 reliable service 👏 👌 👍 🙌,5,8,1,0,0,5,0
it socks the older version is well and good engough,3,10,1,0,1,0,2
"excellent ride home, driver was very courteous",5,7,1,0,0,1,0
some times it's irritating when you are traveling pool but gets connected to 3-4 drivers before getting your ride.its waste of time,5,22,1,0,1,0,2
that it help us ;😎,5,5,1,0,0,2,0
"had worst experiences before where drivers were rude or cancelled trips,but my last two trips have been very good and expect the same standards will continue.",5,26,1,0,1,1,2
"a fine service but im insulted by the phony ""security check"" which is really a way to use literally 20 minures of your time to have some data to sell to self-driving car companies. perhaps they can use the extra dough to pay their drivers a decent wage.",1,48,1,1,0,0,2
providing good offers but facing server issue. accounts are getting blocked. worst i stopped using this,3,16,1,0,1,0,2
"our driver is really good person,even my kids said so.keep it up .is good to be good.",5,17,1,0,0,1,0
fantastic every time. kindness and courtesy by all drivers. love this service!,5,12,1,0,0,1,0
you will never get to be 5 stars because the drivers dont trust them. dont believe me? ask your uber driver. whats the point of uber then? will the service decay by the year?,1,34,1,0,0,1,2
app is good but its taking too long while booking a ride,4,12,1,1,1,0,0
driver charged 50 rs more than displayed fare,2,8,1,0,0,1,2
best service of uber and fast to reach for destination 👌,5,11,1,0,0,5,0
when i ordered an uber the rate was 7 and some change when i got my receipt the rate was 15.77 in i didn't agree on.,3,26,1,1,0,4,2
pre booked an uber for the evening. they took the booking even when didn't have any drivers available. got late for an important event. they could reach their network even when internet availability was strong and on top of it the customer care number provided was invalid. highly disappointed in the company. will never rely on uber again.,1,58,1,0,0,5,2
bike driver so panchuate and good mannered,5,7,1,0,0,1,0
i'm waiting here for almost 1 hour. drivers are rude. the don't want to provide services. they think they are the ceo of uber. they accept the the ride then drive like 500 meters and cancel with out any hasitation. very bad experience. since last 1 year on every single time.,1,51,1,1,0,1,2
a very good service provider for means of transportation,5,9,1,0,0,5,0
exceptional customer service. the best ride i've experienced,5,8,1,0,0,5,0
jai jagan jai kodali nani jai uber,5,7,1,0,0,2,0
why did some drivers had to make me feel stupid for using this app? this app is great but some drivers did things i did not expect such as tricking me to pay them even the driver actually cancelled on me. why did your drivers acted this way even i actually paid them with my hard-earned money? please fix this before i start hating your app,2,66,1,1,1,1,2
very responsive personnel and safe to use. neat cars and good drivers,5,12,1,0,0,1,0
"sometimes it take long to confirm a ride, otherwise it's good",3,11,1,1,0,0,0
km blnc mai lmbi drive,5,5,1,0,0,2,1
affordable and comfortable rides just a tap away!,5,8,1,0,0,4,0
adding favourite location is little less accessible using ui. could be made easy.,5,13,1,1,0,0,2
helpful for dhaka metro drive,4,5,1,0,0,5,0
very useful but plz solve this issue which is causing am not able to use the app for more than two weeks,5,22,1,0,1,0,2
i had the experience of meeting an extremely polite and respectful person for my uber ride. thank you michael,5,19,1,0,0,1,0
my worst experience with drivers all of them don't have enough to return where i have to run to alot of stores to get some,1,25,1,0,0,2,2
excellent pick up and drop off time,5,7,1,0,0,5,0
3rd class app. drivers ask for extra money and cancels the booking rides of their own.,1,16,1,0,0,1,2
"app map delayed, incorrectly identifies passengers and passenger pickup locations.",3,10,1,0,1,0,2
day by day uber service in kolkata is becoming horrible. today 7 times my booking has been cancelled by 7 different drivers who denied to go to a short distance of just 4km. there is no cap in surge prices too. i storngly recomend all not to take uber service and boycot them.,1,53,1,0,0,5,2
for the most part drivers are fine my biggest issue with uber is their customer service department they just don't care,3,21,1,0,0,5,2
"please make uber map user friendly to all ages. we should be able to see the destination in map after we started the ride, plz give some training to your driver partners. they'd be so far away from my pickup and when i ask them why they accepted my ride, they either block my call, won't cancel ride, they won't move. like i know it'd take atleast 30-40min for them to arrive& when i cancel it, i'm being charged with penalty. it's very annoying when we're in a hurry and plz resolve this issue asap",1,95,1,1,0,0,2
very nice way to get everywhere,5,6,1,0,0,2,0
very good services and facilities. no tension about money & route.,4,11,1,0,0,5,0
"is there any helpline no, where we can solve issues, charging me again and again for same ride which is been paid twice",1,23,1,1,1,3,2
very good 👍 so far. arrived safely and on time.,4,10,1,0,0,5,0
poor service drivers don't answer calls after asking for destination and force to cancel the ride.,1,16,1,0,1,5,2
"i was unjustifiably charged a ""mess"" clean up fee by my driver for leaving an insignificant amount of gravel left behind by my shoes.",1,24,1,0,1,5,2
it's wonderful life with uber,5,5,1,0,0,2,0
well mannered silent good behavier,5,5,1,0,0,1,0
app is user friendly and convenient.,5,6,1,0,0,0,0
nice and safest journey app,5,5,1,0,0,0,0
there is always a problem with the updates. without updates app doesn't work.,2,13,1,0,1,0,2
very good and a pleasure,5,5,1,0,0,2,0
"he was on time , efficient in his driving skills very human ,respectful and very understanding in his approach and manner",5,21,1,0,0,1,0
cheapest among others. ur money is worth it.,5,8,1,0,0,4,0
great app but much expensive than other service providers.,5,9,1,0,0,4,2
takes over 20 minutes just to get someone to pick up the ride,1,13,1,0,0,5,2
worest diesel high but price is too low,1,8,1,0,0,4,2
great service amazing prices it's the best business idea since babysitting,5,11,1,0,0,5,0
google pay payment option is not coming,1,7,1,0,1,0,2
"third class app pathetic i signed out of the previous account today,wanted to make a new one,the number just doesnt get in,i mean the app gets stuck there",1,28,1,0,1,0,2
"jonathan was very personable, professional and considerate with all our family. thank you!",5,13,1,0,0,1,0
they stopped caring about the customers experience and satisfaction :),3,10,1,0,0,5,2
waste app they wont slove the issue fastly even i cleared the pending charges again its showing i paid the bill 3 times still its showimg worst app i have ever used waste customer support,1,35,1,0,1,0,2
fast easy ride. thank you!,5,5,1,0,0,5,0
"used for 1st time today(2016)twice and was great.app works fine for me,latest version.both drivers were to me in 5 minutes or less.cheaper than cabs. now my update after a few years of use. their now surge pricing is a total customer ripoff. i guess ubers view is if u go to mcdonalds & their busy they should charge u double for a 1/4 pounder. drivers now stack u so that it says 10 minutes but they take 20 minutes plus to get u after they finish their current customer. service has gone down hill!",5,94,1,1,1,4,2
"good app, specially very useful in rainy season",5,8,1,0,0,0,0
uber drivers are usually friendly and drive safe.,4,8,1,0,0,1,0
good guy. great driver. very helpful. my man.,5,8,1,0,0,1,0
first time uber excellent trip,5,5,1,0,0,2,0
fast and safe driving experience,5,5,1,0,0,2,0
william was so kind and courteous and got me home safe and sound,5,13,1,0,0,1,0
very well service and helpful,5,5,1,0,0,5,0
first time and i do like it and convenient around the city,5,12,1,0,0,2,0
cross platform sharing ride info does not work. can not share from android to iphone.,4,15,1,0,1,0,2
eveytime this app failed to launch and asks for reinstallation,1,10,1,0,1,0,2
i think it is helpful to have the uber app,5,10,1,0,0,0,0
i very like it nice app,5,6,1,0,0,0,0
have not try it yet,4,5,1,0,0,2,1
"i can't schedule a ride since the last update. whether is in within 10 mins or in the morning, it keeps looping me back to directions. i'm using android phone. please take a closer look. thank you",4,37,1,0,1,0,1
my first uber ride is with excellent experience.,5,8,1,0,0,2,0
"driver's behavior was very unprofessional. they charged the penalty amt even when the driver cancelled the ride and refuse ti come at pickup location. on complaint, no act has been taken.",1,31,1,0,0,1,2
very good work and excellent work 👏,5,7,1,0,0,2,0
"i am really happy with uber app,sumtimes when any other cab is not available there or too expensive,uber help me there!",4,21,1,0,0,4,0
thanks for ur help you,5,5,1,0,0,2,0
at any time i can't access my phone. not login in app.,1,12,1,0,1,0,2
love the hospitality & safety & friendly,5,7,1,0,0,1,0
"you will have to figure a way to penalize and incentivise the drivers. the experience of finding a ride is pathetic and very stressful to the user. every driver cancel the ride as soon as he learn that the payment are through upi, cards etc and expect just cash payments. even when it's cash we don't get back change. to add to this nonsense we are also rated down by those drivers who accept the payments through cards or cash which further adds to the agony of booking cabs.",1,89,1,1,0,1,2
pesimos sus choferes. tardan 15 13 mins y luego cancelan! y si una csncela te quieren cobrar! que descaro uber! el mismo chofer que estaba a 2 mins no quiso tomar mi viajee!,1,33,1,0,0,1,2
the best app and best service from uber,5,8,1,0,0,0,0
the absolute best app. not sure if their drivers love it so much.,5,13,1,0,0,0,0
awesome app its like my own car,5,7,1,0,0,0,0
very nice driver .thank you,5,5,1,0,0,1,0
good experience of first service,5,5,1,0,0,5,0
friendly and safe driving and service,5,6,1,0,0,5,0
one of a good cab service. more offers should be provided for an increase in customer base,5,17,1,1,0,4,0
very easy to use and great details,5,7,1,0,0,2,0
not having used your service. i was thoroughly impressed. i will continue to use it.,5,15,1,0,0,5,0
some people r not good,5,5,1,0,0,1,2
horrible i got left on side of the road at 11 pm and had to walk 7 hours so i give 0 stars,1,23,1,0,0,1,2
it's gud experience with uber,5,5,1,0,0,2,0
"very nice guy, wonderful customer service. thank",5,7,1,0,0,1,0
chor ho bich raste mein chhod kar chale jaate,1,9,1,0,0,1,2
i love uber.especial when im in capetown.,5,7,1,0,0,2,0
الموصلة الوحيدة اللي بستخدمها بس دلؤتي المشكلة أن مافيش offers غير علي اوبر باص بس الأول كان بيجلي عروض,4,19,1,1,0,5,2
"very good, and easy to use.",5,6,1,0,0,2,0
shared trips cannot be viewed by the selected contact. the app on the contacts phone does not display the icon to view progress.,4,23,1,1,1,0,2
"i entered 1 address for drop off and the address was changed by the computers, not realizing it until i was dropped off at the wrong location and was charged twice. after reentering the address again and having the same thing happen. another incident was waiting over 20 minutes for a ride that was supposed to be 4mins away",3,59,1,0,1,0,2
i appreciate them getting to 34design barber shop 🌐 global computers business to turn the angels my higher power sends to me to turn them in to celebrities. on time thank you #uber,5,33,1,0,0,2,0
hardol ka of experience hmm hmm hmm hmm i'll,3,9,1,0,0,2,2
the uber ride was awesome,5,5,1,0,0,2,0
it's not reliable if you will book a ride than it's confirm that 2-or 3 time driver will cancel ride on every 10 min,1,24,1,0,0,5,2
very generous & polite! appreciate you! :),5,7,1,0,0,1,0
easy access n time saver service.,5,6,1,0,0,5,0
"intuitive design and easy to use app. both kinda of notifications, push and in-app, are a time-consuming nuisance though.",4,19,1,0,0,0,1
good driver i ever meet,5,5,1,0,0,1,0
"driver never arrived and started my trip, its very frustrating, can't they have otp system like ola has for starting the ride, i can't even book another cab because i am apprently still riding with the driver who bailed on me.",1,41,1,0,0,1,2
"experience was excellent, because of time of day and traffic patterns, he knew the alternative route, snd i assisted him once we arrived in the bronx, the easiest way to get to my destination",5,34,1,0,0,5,0
خدمه تمتاز بالنظام والكفاءة وعدم المبالغة في الأسعار فيه أمان وشفافيه في التعامل مع ناس محترمه غير أن التواصل مع السائق سهل وسريع المبلغ والوقت المحددين مسبقا لكل رحلة دايما بتبقى مظبوطه ومطابقة للي بيحصل أنا مبقتش أستخدم التاكسي العادي من ساعة ما جربت أوبر أوفر وأأمن وأريح أنصح بيه بنسبة ١٠٠%,5,52,1,0,0,0,0
it's giving me best service at really affordable price.,5,9,1,0,0,4,0
very good service i used frequently uber service most of the driver behaviour is very good,5,16,1,0,0,5,0
"i was charged wrong, but once i raised my complaint uber gives satisfactory decision. uber support is too good.",5,19,1,0,0,5,0
ride was on time. driver very friendly and polite. helped us with our bags as well.,5,16,1,0,0,1,0
it's a great way to book a ride.,5,8,1,0,0,0,0
driver's gentle behavior. god bless him,5,6,1,0,0,1,0
"we had a handicap person and we weren't able to walk such far distance, driver never responded to the phone calls",1,21,1,0,0,5,2
safe and reliable.can't ask for more.,5,6,1,0,0,5,0
easy to use. fast response.,5,5,1,0,0,5,0
i use uber regularly and its usually a very good experience.,5,11,1,0,0,2,0
"really annoying that drivers are selected by who accepts fastest, not who is closest. many times i have seen drivers all around me on map, but the one who accepts the request is a long way away. i have started cancelling my ubers when this happens and just get a taxi instead.",1,52,1,0,0,1,2
never had a bad ride great drivers,5,7,1,0,0,1,0
it my new job and i love it,5,8,1,0,0,1,0
"5 star app when you don't need it to be, 2 star app when you do.",2,16,1,0,0,0,2
uber is better but its app hang very much in smartphone while booking. and uber should improve his services like it should start to provide 6 seated or 5 seated facility,3,31,1,1,1,0,2
garbage app got kicked off got no reason,1,8,1,0,0,0,2
"always prompt and polite, can't fault any trips i have made",5,11,1,0,0,5,0
"reliable, the driver are respectful and good communicator.i like ordering uber.",5,11,1,0,0,5,0
"a larger group of 483 people will be paid an average of nearly $11,000 because of other discrimination claims"" (npr). nahh, a sexual harassment company is not welcomed anymore. they won't get our money. use lyft (or any other alternative) instead.",2,41,1,0,0,2,2
uber mini and bike is not available in this app,2,10,1,0,1,0,2
"this service is becoming more and more useless with each passing day. firat, the rate was inconsistent and then the availability of rides has gone down the drain. they say that they're sorry but the time wasted waiting can never be returned.",1,42,1,0,0,5,2
it is safe and the charges is fair as well compared to how 🚕 charges people,5,16,1,0,0,5,0
my experience was excellent.edwin the driver was great.the drive home was comfortable and safe.,5,14,1,0,0,5,0
"good app👍 my uber tried to kill me tho, but other than that this app is pretty good! i'm going on a shopping spree btw 🤪",5,26,1,0,1,1,0
doesn't accept payment; have to uninstall app and reinstall to accept payment,1,12,1,0,1,3,2
great application and service arriving time is great and always i am free and safe feel with driver great app you are a new user so you use this application this is very good application i am very by use this application 5 star for this application thanks uber 😀,5,50,1,0,0,0,0
it was smooth ride n very comfortable.,5,7,1,0,0,5,0
"excellent driver, on time, very pleasant trip.",4,7,1,0,0,1,0
well i was making a reservation it was canceled because i haven't used it in so long my old busy information is no good and no opportunity was given to injure new information i cannot figure out how to put it down to no stars it's giving your giving yourself five stars for lousy service,5,55,1,0,1,0,2
very convenient and comfortable and clean,5,6,1,0,0,5,0
this app it's very good,5,5,1,0,0,0,0
very nice driver. good humour,5,5,1,0,0,1,0
very happy with uber i do not have a car so uber picks me up from work everyday.,5,18,1,0,0,2,0
time of arrival of the uber driver to my pickup point should be more accurate,4,15,1,1,0,0,1
very efficient way of getting safe secure transport when you need tob,5,12,1,0,0,5,0
i have to cancel two ride due to drivers are out of network and for which i got penelty and worst part is that i don't have any customer care number or contact us option in app.,1,37,1,1,0,0,2
very good uber was fire,5,5,1,0,0,2,0
"good, and the driver was courteous.",5,6,1,0,0,1,0
ola se bahut achha hai uber,5,6,1,0,0,2,0
because i can and will.,1,5,1,0,0,2,1
"bad intentioned drivers always find a way to trick users, forcing them to cancel by waiting next to the pickup point. trash app by greedy company.",2,26,1,0,1,1,2
wouldn't accept any payment method so i had zero ride home from airport. so it's pretty worthless overall. thanks for nothing uber,1,22,1,0,1,3,2
low price cabs than ola and safe,5,7,1,0,0,4,0
good service and best rate compare to ola,5,8,1,0,0,5,0
"on 23/06/2018 i booked an uber cab, the driver refused, after 40 mins, i had to cancell that booking, now today uber charged me ₹157/- extra for my ride also the behavior of todays driver was very rude and disrespecting. i m totally disturbed.",1,44,1,0,0,1,2
please also give me the uber pass,5,7,1,1,0,0,2
this company has gone above and beyond to help people get where they want to go during the pandemic and for that they deserve to be commended.,5,27,1,0,0,2,0
"useless app , they charge extra after the ride is completed the cash meter changes automatically after you reach your location there is no option other than paying the extra fare , making us fool .",1,36,1,1,1,4,2
"my app's ""trip issue and refunds"" option is not working .driver took 100 rupee from me ,my fare was 82 he ask me to add my cash to credit .but when i checked he didnt.where i have to claim.for this.i have no.option.",5,42,1,0,1,3,2
best app for car hire services.,5,6,1,0,0,0,0
"worst customer service by uber. i gave a complain regarding a trip. the customer service executive replied-""k"" what kind of reply is this? is this justified",1,26,1,0,1,1,2
great service. keep it up guys,5,6,1,0,0,5,0
"totally a waste, when i open the app, it shows white screen 9/10 times. please fix it",1,17,1,0,1,0,2
"was a great app, but starting to lose it. they went from 5 start to 3 star because we can no longer schedule a ride (error message appears regardless of location chosen)",3,32,1,0,1,0,2
it nice for travelling but it should also started in hamumangarh rajsthan also. the service is needed in rajasthan,5,19,1,1,0,5,1
there should be an option to guide your pickup specially when maps are wrong.,4,14,1,1,1,0,1
"during peak time,company should have more drivers availability.so that they reach on time",2,13,1,1,0,5,1
2021- pathetic emergency support. 2015 - i had 3 free rides in my account. but when i logged in today all 3 free rides are stolen by uber and they charged the ride from paytm wallet.,1,36,1,0,1,0,2
"worst customer service ,they hire thieves in face of drivers.",1,10,1,0,0,1,2
uber really needs a professional it team for handling technical issues very poor account acess protocol even after so many requests uber is unable to solve isshue.,1,27,1,1,1,0,2
nice this aap uber any time any way,5,8,1,0,0,0,0
most drivers are generally good. however not using at the moment due to covid 19. the three stars are for the every day annoying ads appearing in my emails,3,29,1,1,0,5,2
wonderful overall experienced. on time pickup. car is really clean and in good condition. the driver observed safe driving all the way to destination. very courteous and nice behavior.,5,29,1,0,0,1,0
"because uber driver canceled ride after accepting it and didn't pick us up and even though, it's driver was the one who canceled the ride we have to pay a amount for it and can't call another ride.",1,38,1,0,1,4,2
get me a free ride,4,5,1,1,0,4,1
i was picked up on time and it was a reasonable fair,5,12,1,0,0,4,0
customer care contact to customers need to make easy,4,9,1,1,0,5,1
nice ui and easy to book ride without any hassle,4,10,1,0,0,0,0
your service is awesome! god bless you all at uber! be blessed!,5,12,1,0,0,5,0
good but charge too much,4,5,1,0,0,4,2
essential for daily life as it creates convenience! needs to work on client handling by the drivers / riders. as we need to develop our people more,5,27,1,1,0,5,0
elmer my driver today was fantastic it was nonstop conversation all the way down to my destination a very very pleasant man enjoyed the trip and elmer you should clone him,5,31,1,0,0,1,0
easy to use and very practical,5,6,1,0,0,5,0
low price is goooodddd that why i love it,5,9,1,0,0,4,0
some phone still doesn't have gpay option or upi payment option.,4,11,1,1,0,3,2
i have had great experience with uber,5,7,1,0,0,2,0
"i just deleted my uber app. i haven't been able to request a ride. i'm a uber platinum member. ever since they updated the app. i can't request a ride. i recently updated my payment month and year but still having the issue. everytime i contact the uber support , they can't help me out. they always tell me we know about the issue will contact you that's a lie. uber customer support that they have now suck. fire them all they don't know what there doing. i'm taking my business to lyft.",1,93,1,0,1,0,2
great when the app is working,5,6,1,0,1,0,1
"amzing rider, follow all traffic rules, very humble, goood job guys.",5,11,1,0,0,1,0
the drivers are not professional once the driver came with a friend and inspire of saying him to get the friend down the driver refused and said he is a new driver so he is with him to show him the route and then the driver said that he would be getting down on the next stop but he didn't. this is very disappointing that the passengers are not treated properly and the driver behave rudely with the passenger. the same case happen with me twice and i had cancelled the ride,2,92,1,0,0,1,2
can't login to my old accnt and can't create a new account,1,12,1,1,1,0,2
i filling joy for this app,5,6,1,0,0,0,0
"the driver is very clumsy and very picky. if those people do not want to go, then those people get angry and tell us to cancel. you have booked the car, you only cancel why should we do it.",1,39,1,0,0,1,2
the map function in this app is really bad. it doesn't show the exact way to location. we had to cancel many trips because of this.,2,26,1,0,1,0,2
the next best thing to having a personal driver,5,9,1,0,0,1,0
i tried multiple times with ola didn't accepted by any ofthe type of ride even with suv. but when i tried uber i really liking it,5,26,1,0,0,2,0
app is not open. 😞,1,5,1,0,1,0,2
"it worked fine fur a while, but suddenly asked for my payment (i don't request rides often)and it wouldn't accept my payment, after calling my bank uber didn't even attempt to charge my card. i tried to contact uber thinking it may be fraud related, understandable. but to my discovery there is no number to call, you can only 'request' help via text. 40 minutes and no response meanwhile my poor girlfriend is stranded with no ride. i decided to just call her a cab after fighting rather then wait for a response that i might get from the crappy service. apparently they pick and choose who they help and we didn't make the cut. if you run into any issues forget about getting help, it's faster and easier to just call a cab or sign up for the competition. next time i sing even try uber",1,147,1,1,1,3,2
after arriving they increase the charge,1,6,1,0,0,4,2
"missed me 3 times. i was running behind his car, and he drove away. again and again, i suspect my driver dont know how to check the customer's location and also he never looks the back mirror😡🤬🤬 and uber asking cancellation fee for his effort? efforts in making me running under hot sun?",1,53,1,0,0,1,2
"third class service, 1 /1 hours waiting auto, car",1,9,1,0,0,5,0
"never had a problem, what a beautiful luxury to have",5,10,1,0,0,2,0
thank to uber.very economical rate and safe ride,5,8,1,0,0,4,0
after booking shall can i pay in indian currency?,4,9,1,1,0,3,1
very well manured! dropped at exact location,5,7,1,0,0,1,0
application is very helpful and friendly.,5,6,1,0,0,0,0
i love mt andrew gentleman mae feel safty,5,8,1,0,0,1,0
i like traveling with it,5,5,1,0,0,2,0
you charge a lot and left almost anything to drivers,1,10,1,1,0,4,2
kevin was amazing probably the best driver i've ever had thank you,5,12,1,0,0,1,0
"easy-to-use, no site issues so far, all of the drivers are such good people. i would like to tip them more but i am older and on a limited income.",5,30,1,0,0,1,0
nice app convinent to use.,5,5,1,0,0,0,0
great safe drive. very enjoyable trip.,5,6,1,0,0,2,0
driver was very polite and professional. enjoyed the trip,5,9,1,0,0,1,0
worst app ever all your drivers are creeps,1,8,1,0,0,1,2
uber is good for me they're so fast and easy to use i like that it great,5,17,1,0,0,2,0
bda bekar aap hai pehle 435 rupee vikas nagar se trilokpuri block 10 ke dikha rha tha fer phoachne ke baad 526 dikha rha tha pgl bna rhe hai ye uber wale kya krte ho uber walo sharam kro garibo ko loot rhe ho 😡🤬,1,45,1,0,1,4,2
experience is very bad.driver is very careless and .the driving is so inconvenient. don't take risk anyone.,1,17,1,0,0,1,2
affordable prices.fast pickup and drop.a very good app,5,8,1,0,0,4,0
auto seat backrest is damaged,4,5,1,0,1,1,2
very expensive uninstall didi is the bast resonbal price,1,9,1,0,0,4,2
disappointed with cancellation policy from driver before riding. it really sucks when you've reach at time.,1,16,1,0,0,1,2
"still better, i have no issue.",4,6,1,0,0,2,0
drivers don't download and don't get trip . in my case it is a very low amount will be credited us,1,21,1,0,0,5,2
"i used to use uber regularly as its prices were generally lower than other cabs. however recently i faced the situation where the cab driver started the trip from some random location. when i realized the trip was ongoing i cancelled it straight away. however when contacted the support, they acknowledged the fault but refused to provide the refund without any explanation. pathetic customer support.",3,65,1,0,0,5,2
i was so much satisfied with uber. but what this thing did with me today was not nice at all.,1,20,1,0,0,2,2
better service need from uber,5,5,1,0,0,5,0
my antivirus software tells me this app contains a virus that will reveal personal information.,2,15,1,0,1,0,2
love the convenience. always on time and friendly,5,8,1,0,0,1,0
fares are too high on uber always around 40 to 50 rs more.,5,13,1,1,0,4,2
"this app sucks. killed me with series of endless security puzzle questions (identy buses/bicycles etc out of 9 images), . when i wanted use it urgently for booking cab. uninstalled immediately.",1,31,1,0,1,0,2
5 star but would have been even better if they would show you your uber credits after a cancel,5,19,1,1,0,3,1
"uber you are appalling! i booked a pick up for my partner this evening, price was $42. less than a minute from pick-up (at 11.15pm) the driver (whose name is hayder, accred. #618657) cancelled the fare. you prices then surged to over $100 and hayder was suddenly nowhere to be found. you stranded my partner late at night, what the hell is wrong with you?! how dare you accept a fare only to abandon her at the last minute?! and you make it impossible to speak to anyone about it. you are foul!",1,93,1,0,0,5,2
good experience with uber. it's so simple and easy to ride,5,11,1,0,0,5,0
it was great he stopped at the store for me and all,5,12,1,0,0,5,0
uber trips never book on time.they show half a price of other apps.when we close and open the uber app it will never book such a waste of time,1,29,1,1,1,0,2
best ride and very comfortable,5,5,1,0,0,2,0
they have false claim of overcharge driver took full money and that did not show in system,1,17,1,0,0,3,2
"very comfortable journey, dr.hiralal gajria",5,5,1,0,0,5,0
tried to re-download and couldn't even get past the security check lol.,1,12,1,0,1,0,2
i had installed the app and was trying to add my payment method but the screen was blank. no writing nor icons was visible so how am i suppose to use the app? uninstalling.,1,34,1,0,1,0,2
best thing ever keep up the good work y'all rock,5,10,1,0,0,2,0
love uber it's always reliable when i need it.,5,9,1,0,0,2,0
why i should pay for cancellations when driver is late. i will never book again,1,15,1,1,0,5,2
easy to use for my first time.,5,7,1,0,0,2,0
very safe and good service provide to customers,5,8,1,0,0,5,0
this app is the best when caming from making transportation best. .i dont even wait super fast,5,17,1,0,0,2,0
how do i get to know the password?,1,8,1,1,0,0,1
generally driver booking hone par phone karke poochhte he jana kaha he or payment cash he kya. information disclose karne par driver ride cancel kar dete he. commuter ko kahi baar 3 se 4 baar or kahi baar is se bhi jyada baar ja kar cab confirmation milti he. is baat ke liye driver ko punish karne ka kohi provision nahi he.,4,62,1,1,0,1,2
"fast , professional, friendly and efficient",5,6,1,0,0,5,0
"economic , fast, courteous, consistent for many years. better customer service. nice interactions. helpful even for late night and early morning journeys. nice to have uber nowadays.",5,27,1,0,0,5,0
uber service is very good. aapke drivers also great & cooperative. uber and uber driver service is very professional and useful.,5,21,1,0,0,5,0
drivers ask for double the money shown in the app. the drivers cancels the trip after accepting it for 4-5 mins. then i have to pay cancellation charges around ₹20-₹30.,1,30,1,0,0,3,2
love it expected for when it won't load properly but other than that i love uber,5,16,1,0,1,0,2
taxi from48lenonbulvard nanbar going to sht,5,6,1,0,0,2,1
its okay takes me were i need to go,5,9,1,0,0,2,0
osm service and also good behavior for driver. i'm impressed,5,10,1,0,0,5,0
always a good experience i use it almost sauly,5,9,1,0,0,2,0
"just amazing app , gave lot of discount on every ride . thank you uber !",4,16,1,0,0,4,0
i love the app its helping me get a whole lot of things that invole driving in order for me to have it done n take less time consumption,5,29,1,0,0,0,0
keep having to uninstall and install to use service,4,9,1,0,1,0,2
the go-to mr. captain save a h**,5,7,1,0,0,2,1
their have many problem but also best service,5,8,1,0,0,5,0
uber is much better other taxi services,5,7,1,0,0,2,0
i recommend all the customer don't use uber they made people fool they show different fare at the pickup and drop location don't trust and support services can't help,1,29,1,0,0,5,2
"1. trip should end only if the driver follows the google maps. 2. if the passenger does not wish his/her driver to follow maps, there should be option for him/her to allow the driver to not follow the maps. 3. if the driver does not follow the maps' direction, a notification/message should be sent to the passenger. 4. when the trip ends, the passenger should be given a choice to continue with original payment method or to change the same. 5. why zero compensation for passenger if he waits more.",1,90,1,1,0,0,1
sometimes cancellation charges charging with wrong justification,5,7,1,0,1,3,2
9302021 refuses to auto update.,2,5,1,0,1,0,2
lätt att använda. bilen kom snabbt,5,6,1,0,0,2,1
the best conversation ever and he is the best driver,4,10,1,0,0,1,0
very wonderful trip☆☆☆☆☆ our driver deyron is a+++++,5,8,1,0,0,1,0
"rates are not what they used to be( nothing is any more) but the service is still top notch. and, so far, drivers are great.",5,25,1,0,0,4,2
my 1st time using uber worked great!,5,7,1,0,0,2,0
price less compare to other,5,5,1,0,0,4,0
"greatest app and service ever, i use it a lot in my home state of minnesota and i love it in new jersey",5,23,1,0,0,0,0
"car information is incorrect, in premeiun cars are very poor standard and bad smells",2,14,1,0,0,1,2
it's do the good service,5,5,1,0,0,5,0
i like it but i have a hard time when i'm doing it for my boyfriend.,5,16,1,0,1,0,2
very useful aap singing likers,5,5,1,0,0,0,0
this is a very useful app.,5,6,1,0,0,0,0
"good transport, quick service and easy to use 😀",5,9,1,0,0,5,0
bad experience roude drivers pool ride is very bad. m not happy with this app,1,15,1,0,0,0,2
generally worse than other ride share apps. map accuracy is fairly poor.,2,12,1,0,1,0,2
me cobraron en mi tarjeta son haber utilizado el viaje,1,10,1,0,0,3,2
"good morning the driver is competent well organized and humble, may the face of god continue to shine on him amen.",5,21,1,0,0,1,0
"omg thanks for this uber man ,,,,i do have faith in ur company uber almost gave up ! the last three ubers we're night mares. i cried each time from these drivers! but tonight i got a true blue driver ,,, very nice and very careful driving me to the train station,,,, tonight i got my faith back thank you to the best uber yet! so kind and very proud of his job at uber! i would recommend that you ask for him! to get you were you need to go,,,thank goodness for you!",5,94,1,0,0,1,0
gps is dluggish. long refredh time,3,6,1,0,1,0,2
today trip cancelled by driver.why it is charged,5,8,1,0,1,3,2
slow app. even it doesn't work propoerly many times.,3,9,1,1,1,0,2
uber is the best transport system ever known.,5,8,1,0,0,2,0
i have reached out several times to uber support why uber pool does not appear as an option on my app - just express pool and x. i followed what the support person advised - uninstall/install to no avail. i would only see uber pool if i delete then reinstall it and once i close the app it will be gone again. it’s really annoying to delete then download just to have the uber pool option. i even got so desperate that i called apple support if they could help me with that issue - we did the same uninstall/install the app but also didn’t work. they said it should be uber that i would talk to. please look into this issue/case. thank you,5,124,1,0,1,0,2
"today i booked a cab, but driver cancelled the trip than uber charged me for the cancellation fee.",1,18,1,0,0,5,2
booking cancelled without any notification. and very bad service and very high charges,1,13,1,0,0,5,2
i am haapy use this trawelling the arrive points,5,9,1,0,0,2,0
it works perfectly for me,5,5,1,0,0,2,0
please buy a vehicle if you are resident of a particular city. uber and it's drivers are big frauds. they will take you for a ride.,1,26,1,0,0,5,2
great ride respectful driver safe driv8ng,5,6,1,0,0,1,0
"uber is great! i really love the way it works, better than any other cab services, the rates are more than reasonable. lots of love to uber❤",5,27,1,0,0,4,0
nice app . perfection. i really hope our government politics don't push it out. it should be used countrywide!,5,19,1,0,0,0,0
"only complaint i have when those times arrive when a connection to a real person is necessary a rider is left with no real help. leaving a rider unable to get a ride do to an issue on ubers end. ex: uber was stating funds were not available when i had rep from bank on line who also verified 1500. in my account but uber still said no funds,however i then went back to my ride earlier same day and added a tip and uber was able to take that money. they never addressed issue.problem was on uber end",4,99,1,1,1,3,2
"this app do not have a proper customer care set up. if we have issues no one even cares to reach us out even after 2-3 issues are submitted. this is not that way, i have paid twice on 3 of my trips but i do not get any refund. also the drivers themselves call and tell to cancel the ride, then also the cancellation fee is charged and not refunded. i am disappointed.",2,74,1,0,1,3,2
professional drivers and reasonably prices,5,5,1,0,0,4,0
i can't login with mobile number. app ask for email that i forgot. no method to recover without it .,5,20,1,0,1,0,2
bike service require in kharagpur,3,5,1,1,0,5,1
this app version coming in bike and more than usually,5,10,1,0,0,0,0
actual terrible trip planning and notification interaction interface.,1,8,1,1,0,0,2
took extra money from my bank account,1,7,1,0,0,4,2
"very prompt and professional driver, may i add a very good conversationalist as well. highly recommend. local driver from stuart area.",5,21,1,0,0,1,0
uber made my office going easy :) we want a easy complaint or query system.,5,15,1,1,0,2,0
this app is nice but the problm is that when we book car and if the car is not near to our location we can call then but what if he busy talking to other or phone is silent. make an update that give a button of alert driver so that the driver get alert that the car is booked for ride and that alert rings even in silent or the person is buzy talking other. if you cant do this close your worst app and go to hell i need reply from you any how.!,3,96,1,1,0,0,2
it's a very good app. except some driver's behaviors must be resolved.,5,12,1,1,1,0,2
charles arrived on time and was very courteous,5,8,1,0,0,1,0
worst app ever. it has turned so pathetic that now we can hardly book any rides and during emergencies trusting uber will be the worst decision.,1,26,1,0,0,5,2
i cant update info. trying to use just keeps going to same screen. extremely frustrating. i'll use lyft because it works. easy to update info,1,25,1,0,1,0,2
it happend twice. charge me for a trip that i have already paid for,5,14,1,0,1,3,2
this is pathetic app several times when we book cab drivers denied to go to the loacation or they call us ask droping point and then cansel it very much disappoint,1,31,1,0,0,0,2
the rates are too high now. and i've been charged for some previous rides for unknown reason. i don't like it anymore.,1,22,1,0,0,4,2
"as a single mom, it helps to be able to use this service, when you have no one else to rely on around you.",5,24,1,0,0,5,0
"short wait time. safe trip with thi, a very careful driver.",5,11,1,0,0,1,0
uber charged me $5 for a ride i never took.,1,10,1,0,1,3,2
the worst response from all drivers whenever we try to book cabs. no one is accepting the ride despite waiting for 20mins from prime location of hyderabad,1,27,1,0,0,1,2
good app but problem in auto uber only,5,8,1,0,1,2,1
very fast travel pick and drop person very nice,5,9,1,0,0,5,0
"the app is easy to use, you can pinpoint exactly where you need picked up and are able to communicate with your driver when needed. usually cheaper than lyft.",5,29,1,0,0,0,0
very nice app and comphertabl raide,5,6,1,0,0,0,0
"the driver, george, was very thoughtful, wholly reliable, and alert to my needs for assistance. a truly fine, young man.",5,20,1,0,0,1,0
cheap uber drivers are turning down our trips.,1,8,1,0,0,1,2
"more issues and so dropping my rating feom 2* to 1* for really unetical behaviour of drivers. can't share a ride feed back on the app, so sharing it here. if the ""uber"" really is into the thing of so called ""uber-isse apni hi gaadi samjho"" then we would really appreciate that to happen in real practical life. else better back of from such false promises, where we book cabs and drivers either ask us to cancel the ride or just cancel it themselves. may be for the sake of fun i suppose.",1,93,1,0,0,1,2
one word can sum this up. fantastic,5,7,1,0,0,2,0
give a customer care number,1,5,1,1,0,5,1
"i forgotted my password & unable to create new password ,even one star also waste f**k the app",1,18,1,0,1,0,2
kind of good deserve 5 stats,5,6,1,0,0,2,0
the app is more convenient,5,5,1,0,0,0,0
app is not working as it displays blank screen on android 9.,1,12,1,0,1,0,2
"carl was excellent, went out of his way to make sure we had the right address and helped unload our luggage and with the key safe.",5,26,1,0,0,1,0
"a uber driver insulted me, humiliated me and threatened with the use of fisical violence. i didn't have any kind of answer from uber. does uber condone criminal activities by it's drivers?",1,32,1,1,1,1,2
usually very good but lately to con artist trying to tell me their troubles for a better tip,5,18,1,0,1,1,2
on time all the time,5,5,1,0,0,5,0
thesse drivers are very good and useful.thank you mr.shankar mohammed you are beloved persone,5,14,1,0,0,1,0
i never had a problom with them.,5,7,1,0,0,2,0
please don't use this stupid app always be problems in this app,1,12,1,0,1,0,2
i think it comforts our daily life,5,7,1,0,0,2,0
he was excellent. please dont publish my name,5,8,1,0,0,1,0
very nice and perfect driver he is thank you somuch 🙏🏻🙏🏻🙏🏻.,5,11,1,0,0,1,0
unprofessional drivers these days. always calling to ask for your drop off location and then cancels the ride if they feel it's short.,2,23,1,0,0,1,2
not a bad app at all tho you have some crooks working with you. they start the trip and never even show up.,5,23,1,0,1,1,2
"waste of time, no driver accepts ride",1,7,1,0,1,5,2
"very friendly and professional, really i enjoyed the raid . thank you",5,12,1,0,0,1,0
good customer service and communication,5,5,1,0,0,5,0
"pleasant, professional driver. she even came to my door & opened it, offered me a drink & snack, held my dog as i got out of car to assist me as i am handicapped. amazing young lady.",5,37,1,0,0,1,0
"everyone has been so kind, patient and respectful and the cars are clean. first time user.",5,16,1,0,0,5,0
uber note good for delhi to ghaziabad fare charge 961 rupees ola its a good only 440,1,17,1,0,0,4,2
affordable prices and friendly drivers.,5,5,1,0,0,4,0
refund has to be credit back in case of refund,5,10,1,1,0,0,2
the help service is horrible i have been explaining an issue for more than one week and no body helped me with. they also charged me for 2 uber packages and no one from customer service replied to help me to get my money back.,1,45,1,0,1,0,2
a lot of the cars smell like weed,4,8,1,0,0,1,2
uber is awesome! great ride service 😀,5,7,1,0,0,5,0
my overall experience with uber is awesome,5,7,1,0,0,2,0
great app for going form one place to another 👍,5,10,1,0,0,0,0
"very very bad. uber has been charging me unjustly for cancellation and the 2 experience i've had were all the drivers fault. how can wait over 10min yet you won't move your car and when i call them, they don't answer and next thing is they end my calls and when i cancelled the trip uber is charging me for it, really? and i sent uber an email, till now i've got no response. after 24 hrs, if this is not rectified, i'll post my experience on social media platforms.",1,90,1,0,0,1,2
uber has been phenomenol part of life here since its introduction.i hope they keep the good work up,5,18,1,0,0,2,0
"i have uninstalled this app because even if i raised a complaint , they haven't responded me back. i have given so many times and yet no reply they are over charging me for driver's mistake in coming to my pick up place",1,43,1,1,0,5,2
"eu nao estou conseguindo pedir o uber do meu celular, esta dando erro mas nao explica qual o erro 😧",4,20,1,1,1,0,2
"i have always, in many rides, had a quite pleasant person pick me up. never had a bad driver. anytime i can't drive myself, i will summon uber again.",5,29,1,0,0,1,0
"pathetic services from uber devs, even if we have an available cab driver standing next to us it will book one from a distance of atleast 10 mins away. no customer service team to ask for assistance and in app support is dumb automated. just want to file a legal lawsuit against them for wasting my time.",1,57,1,1,1,0,2
very nice 👌 nice good music,5,6,1,0,0,2,0
when in need of a ride when missing the bus it comes in very handy.,5,15,1,0,0,2,0
pricey but useful til i buy my own car,5,9,1,0,0,4,2
the cleanliness need to be improved,2,6,1,1,0,1,2
"worst ever app, drivers keep cancelling. not sure whats the point of this app",1,14,1,1,0,0,2
after when we book it the drivers are cancelling the trip after their accept trip of ours.wasting time of people,2,20,1,0,0,1,2
uber works well for me,5,5,1,0,0,2,0
i can't change my bank account,1,6,1,0,1,0,2
some time drivers find difficult to find location for pick up.,5,11,1,0,1,1,2
"quite reliable, when it matters most.",5,6,1,0,0,5,0
well i had a wonderful lady clean vehicle big enough and roomy enough for me and i enjoy the ride and let the drive i think it's a good convenient thing for me anyway,3,34,1,0,0,1,0
awesome ride and good fare,5,5,1,0,0,4,0
it has been wonderful experience always,5,6,1,0,0,2,0
i already updated my apps to its latest version but i still didn't have the chat option and my driver even got mad at me because he couldn't chat me even though it's not my fault.,1,36,1,0,1,0,2
"i will stop giving tips to drivers. if i won't give the tips imediately and i never have time being mom of 2 small kids my rating goes down no matter i always rated them 5 stars no matter crazy driving, incorrect drop off or pick up (usually 30-60 meters away), dirty cars or bad smells. if they don't like my business no problem i actually like lyft much better.",1,70,1,0,0,1,2
too good applications for travelling.,5,5,1,0,0,0,0
i'm not use cabs because i m not login,3,9,1,0,1,0,2
very nice and easy app,5,5,1,0,0,0,0
"when you're quoting a client with 49 rupees, how does your system shows extra amount after reaching to destination? need your help!",2,22,1,1,0,4,1
the driver took my daughter home safe and sound. he was very patient to my daughter. thank you,5,18,1,0,0,1,0
ride pick up on time. driver nice and car clean😁,5,10,1,0,0,1,0
it is useful for 5 minutes ride,4,7,1,0,0,5,0
does the job. not a fan that uber eats is now so prominant and i have to select first everytime when opening the app.,3,24,1,1,0,0,1
i love the app! haven't had any faults with it so far and i think i've had it over a year.,5,21,1,0,0,0,0
hu aa application thi bovajj khushhh chu kyay pan bahar javanu hoy tarat jjj 10 minit ma gadi avi jay che ne sara's suvidha ape che atle i will happy,5,30,1,0,0,5,0
i cannot imagine life without my amex benefit of uber. both make my life so much easier. don't leave home without them.,5,22,1,0,0,2,0
app doesn't open after the latest update.,4,7,1,0,1,0,2
most applications you can experiment to figure out how they work. if you do not figure this application out within 5 minutes then you get charged a cancellation fee from uber. it is a horrible experience and stressful for first time users.,1,42,1,0,1,0,2
"great driver, emilio. courteous, engaging, safety conscious.",5,7,1,0,0,1,0
your peak factor system is not good.price for the same place on every tour should remain same but it always flactuate which sometimes becomes so costly for students.,5,28,1,1,0,4,2
it's super cool to ride with uber. too much of a comfort.,5,12,1,0,0,2,0
what a complete waste of my time. i tried using my debit card that had money on it and it didnt accept it as payment method. i hate this app.,1,30,1,0,1,3,2
we have go many place to help us uber,5,9,1,0,0,2,0
charges are too expensive for any middle class people. try to make it more cheap than now.,1,17,1,1,0,4,2
"customer care service is very bad, their is no contact options at all. just by help option you can choose your problem. and where many options is not at all.",4,30,1,1,0,5,2
"in the 2022,i have found excellent uber drivers,they have been respectful and very empathetic!",5,14,1,0,0,1,0
great! like you have your own car👍,5,7,1,0,0,2,0
very comfortable service. so nice,5,5,1,0,0,5,0
alejandro was amazing in miami!,5,5,1,0,0,1,0
"very very poor app please don't use it, i asked for drive to one of it's driver through app and for payment mode connected my amazon pay balance a/c, it's driver says yes for drive and suddenly my drive started was shown in app but i wasn't taking drive i tried to call back to driver but he didn't received my call and then shown in app that my drive is completed and 31rs deducted from my amazon pay balance automatically. at the end i want say that there should be otp cross verification .",1,95,1,0,0,1,2
"the rides are good, and also the cars, but the charge always change, the one that appers on phone, and the one the driver charges. its always different, and what a huge difference the most of the times",2,38,1,0,0,4,2
always on time friendly drivers 👌service,5,6,1,0,0,5,0
"i will never use a company that is so hateful to their ""employees"", customers and humanity in general.",1,18,1,0,0,5,2
i can't change my password and get access into my last account because i've change my number and it would not let me in because my new number isn't in my uber account.,1,33,1,0,1,0,2
wallet system to be introduce like careem.no help line phone number.,3,11,1,1,0,0,2
the worst app and drivers ever,1,6,1,0,0,0,2
thanks for your imediate response,5,5,1,0,0,2,0
"lixo completo, espero que todo mundo migre pro 99 <3",1,10,1,0,0,2,2
charge exceeded than shown initially.,2,5,1,0,0,4,2
uber told me to rate the app,5,7,1,0,0,0,0
"i've loved every driver so far, i've learned a bit from each and every one ! nice people 😊tareks getting a little extra cuz hes new to america and want to show him love !",5,35,1,0,0,1,0
this is a mind blowing app but some times it does not pick up location of some places,5,18,1,0,1,0,2
"i love the new features on ""connect"" side. always keeping it simple and functional",5,14,1,0,0,0,0
very good so far 😃😊😃,4,5,1,0,0,2,0
"i enjoy it, pricing is fairly reasonable. thd drivers have been fantastic, minus the weight routs some take. app works great. i always get rides for people so tbey6 think im a baller.",5,33,1,0,0,0,0
lost item and same not found,1,6,1,0,0,5,2
right on time. just what i needed.,5,7,1,0,0,5,0
"overall, it's a good app, but it wasn't updating me on my driver's location, so i had no idea what was happening.",3,22,1,0,1,0,0
wrost app ola is better not at all connecting to drivers,1,11,1,0,1,0,2
"good, the driver is calm and respectful.",5,7,1,0,0,1,0
uber don't get more commission. 25%is high than other apps.,1,10,1,1,0,4,2
the ride was one of the best! ricardo is a really good person and very easy to talk with! hopefully all uber drivers are like ricardo!,5,26,1,0,0,1,0
i can't log in with my forgotten password so that i need to login new password and issue with contact number and email id so plz reply to my review,4,30,1,0,1,0,1
positive thinking about the service.,3,5,1,0,0,5,0
if any of you are listening to this in the future i want to remind you that you want to sell all your lyft stock soon. not only is the app more polished than the other companies it actually works quite well and to boot my very first experience was an amazing one. time will tell whether they have real customer service or they are just the same with absolutely a horrible track record for safety for their drivers and for their customers. i'll be doing a detailed review on lyft and uber soon,4,94,1,1,0,0,0
angel was our driver and he really is an angel.,5,10,1,0,0,1,0
when i loged out again i could not sighn in with same number,5,13,1,0,1,0,2
i have been a victim of fraud due to fake uber app that i logged into a few days ago. i almpst got into a fake car i think im not sure. i have the drivers information.,5,37,1,0,1,1,2
excellent keep up the good work.,5,6,1,0,0,5,0
it is good service with in good rates,4,8,1,0,0,5,0
"this is truly a global app. i have used uber in geneva, berlin, cannes, lyon, london, birmingham, lagos (nigeria),",5,19,1,0,0,0,0
awesome app better than a cab but mask sucks,5,9,1,0,0,0,0
clean car and excellent driver,5,5,1,0,0,1,0
dear uber i have a problem your service is good but your price is very high then ola cab but your price is very low in starting over service but after then your price too much hai compare is then early month,4,42,1,0,0,4,2
"worst experience ever, it has happened 4 times with me now.cab drivers cancel on their end and these thieves from uber are charging me 20rs fine for no reason.called customer support for the same no proper response.these people are nothing but thieves absolute money grab and charging unnecessarily anyway possible. switching back to ola",1,54,1,0,1,5,2
"except for some occasional navigation errors, uber app is excellent.",5,10,1,0,0,0,0
offr नहीं आ रहे आजकल,5,5,1,1,0,4,2
very difficult to rate & tip.,2,6,1,1,0,0,2
totally useful & making use of it to the max.,5,10,1,0,0,2,0
التطبيق سئ جدا. وانتوا من اسوأ لاسواء,5,7,1,0,1,0,2
this is an awesome app in the chennai for the cab.,5,11,1,0,0,0,0
for every ride i have taken the drivers are very courteous and drive with caution.most even let me chose the music to listen to.thank you uber.,5,26,1,0,0,1,0
tried the new update. received errors. was also booking a trip at the time. waited 30 minutes to finally be matched with a driver who cancelled. jeopardized my whole plan,1,30,1,0,1,0,2
sick user interface. keeps blocking my booking asking to update payment. not sure why the hell i need to do it repeatedly. this has been happening for years. absolutely sick app!,1,31,1,0,0,0,2
fares are a little bit high but the service is very good 👍,5,13,1,0,0,4,2
"sometimes google maps show wrong directions and driver's insist on dropping you there. when misbehaviour is reported,noaction from uber.",5,19,1,1,1,0,2
uber you have bug in your jio money transaction message,4,10,1,0,1,0,1
the best of the best around period. lyft who. naa teamuber,5,11,1,0,0,2,0
lucifer fracasado el arcangel miguel se lo encula.,5,8,1,0,0,2,1
very bad & worst app it is,1,7,1,0,0,0,2
"i try to get log in, but as i fogot my password i am not able to log in by clicking forget password option",1,24,1,0,1,0,2
يعمل جيدا وسهل الاستخدام . ولكن قد يحدث احيانا توقف طلب مشوار ولا يستجيب البرنامج . ولكن كل العقبات والمشاكل تم حلها بعد الابلاغ عنها .,5,26,1,0,1,0,2
app k driver's sub doka dete he ride start kar k door kare hojate hain tori der bad end kar k appni ride poori kar k bhag jate hain please appni helpe number share karo hum fori etla denge thanks,5,40,1,1,1,1,2
driver cancels the cab even after confirming.,3,7,1,0,0,1,2
rides are cheaper than other services but getting a ride or a driver to accept your ride takes long,5,19,1,0,0,4,0
had no issues at all .,5,6,1,0,0,2,0
uber is and will always b d best public transport eva uber is going places oh yeah,5,17,1,0,0,2,0
thank you for saving us from cheaters,5,7,1,0,0,2,0
"i always use uber, and never had any problem. one thing, i suggest is, if they make it little bit cheaper, beside that it is awesome.",5,26,1,1,0,4,0
driver waited 30 minutes before they cancelled trip. used cammeo which is always reliable,1,14,1,0,0,1,2
very reliable and efficient. thank you phumlani,5,7,1,0,0,2,0
the beat taxi app so far,5,6,1,0,0,0,0
why you charges money over me when i didnt take a ride.no where to contact you,1,16,1,0,0,3,2
it's a good app .,4,5,1,0,0,0,0
service is good but app works very slow,4,8,1,0,1,0,2
every ride is happy easuly it will come and drop on time,5,12,1,0,1,5,2
most of the time cabs not available,3,7,1,0,0,5,2
"uber is good. but it could definitely be better. they only have promotions for new riders. i find that a little weird, i think promotions should be given to loyal riders as well. also wait times have gotten extremely too long.",4,41,1,1,0,4,2
"just love uber, the best. drivers are all so friendly & polite. thank you once again uber.",5,17,1,0,0,2,0
"i couldn't get around the city without this app. 1000 times better than taking a ""taxi",5,16,1,0,0,0,0
my app isnt working im trying to a ride but cant,5,11,1,0,1,0,2
"they are a big cheat. i am not a frequent traveler they added my previous trip balance that was already paid to my current trip and i received no notification, neither app showed any outstanding balance nor while booking i got any previous outstanding balance notification. they added that to my current balance and on complain said we are sorry we will improve ourselves and as it is outstanding of more then 90 days we can't adjust it we are sorry for inconvenience.",1,83,1,0,0,3,2
"driver was very courteous, professional and friendly.",5,7,1,0,0,1,0
thank you for an excellent ride,5,6,1,0,0,2,0
زي الزفت والبرنامج كل شويه يهنج ومش عارفه اعمل ولا رحله ومسحته ونزلته تاني كذا مره وبرده مش عايز يشتغل,1,20,1,0,1,0,2
he have a good customer and a very safe driver. i would recommend him to.anyonr,4,15,1,0,0,1,0
service is not available properly and did not have any care support system lots of cabs getting cancel by drivers and duty denied.,1,23,1,0,0,5,2
this is very helpful app,1,5,1,0,0,0,0
"guys your ride totally disappointed me, i booked ur cab from delhi cantt to ghitorni estimated fare was rs 233.but when i reached my location i had to pay 340 rs. ola is much better than u",1,37,1,0,0,4,2
"driver cancelled my fare even tho he was far away, very late and said i wasn't at location even tho my phones location proved i was there and he wasn't, costing me 6$. i ended up getting the money returned, but not to my bank account, but instead to my uber app, so uber basically got to keep my money due to me never wanting to use their service again. uber is horribly bad, drivers should be made to pay a fee to the customer for actions/trickery like this.",1,89,1,0,0,1,2
hello bro the rates of car or auto or bike are so much high and we are facing ₹20 to ₹30extra as compare to rapido. rapido is nice booking app as compared to uber so plz give low rates so we can easily ride with uber plz bro 🙏🙏🙏🙏🙏 so iam giving only 2 ⭐⭐ stars,2,56,1,1,0,4,2
verry good this app and verry good this work thanks uber,5,11,1,0,0,0,0
i am using uber from a long time but now i am facing difficulties regarding my payment option . i had added some money in my uber paytm payment option but one day it automatically got delinked and when i again linked it then i had no money in my paytm. i am triying to contact uber for this but i am not able to contact uber. please share your contact details more precisely a customer care number so that i can convey my problem in details. if then that will be a great help. i am writing this review from india so please provide any customer support phn number for india.,2,112,1,1,1,3,2
this is a app or wt by entering the mobile no. again and again this is asking mobile no. not is proceeding to other step,5,25,1,0,1,0,2
"i have being using uber for a couple of years. to start i notice their fares have gone up about 30% in the last year. i have had many issues with drivers( couldn’t drive, couldn’t reverse, a driver who was high and kept missing the turn off, a jesus preacher and on and on). lately their scam seems to be cancellation fees and wait time fees. last night the driver went to the wrong address to pick me up,the app showed him a minute away. he never entered that he had arrived because he probably couldn’t when he was at the wrong address. i was charged $1.68 for wait time. i asked the driver about why he went to the wrong address and he became aggressive and offensive. a few weeks ago i received a call from a driver at 2 am. i was asleep in bed. he said he was waiting outside for me at an address that was three miles away. i never even ordered an uber. i was charged a $7 cancellation fee. on both occasions uber refused the refund and customer service refuses to answer my email. uber was once a great idea but now they are simply criminal. their drivers have figured out how to abuse the system and literally rob customers for false charges.",1,220,1,1,0,4,2
"vehical was hot, ac turned way done.",1,7,1,0,0,1,2
"howard my driver was very professional, kind and knowledgeable.",5,9,1,0,0,1,0
my driver was on time and friendly 😀,5,8,1,0,0,1,0
the price is getting higher,2,5,1,0,0,4,2
bad app too much rates,1,5,1,0,0,4,2
very helpful to find transport to locations,4,7,1,0,0,2,0
"driver was on time, friendly, helpful, courteous",5,7,1,0,0,1,0
several times it's ling waiting n so auto cancellation of trips creating issues at the time of urgencies uber must address that asap.,4,23,1,1,1,5,2
"app doesnt work, website doesnt work, and customer support doesnt work. account has been disabled for a month without any progress from customer support other then. tell us how this is happening. oh did you try loging in? it doesnt work? oh.",1,42,1,0,1,0,2
bye uber. used to be my ride of choice before they were sold. stick to commute for now,5,18,1,0,0,2,2
tried to put in gift card but not working.,2,9,1,0,1,3,2
i had wonderful ride the driver was excellent,5,8,1,0,0,1,0
"does not work. will not get past the address screen. just updated it and restarted my phone. last thing i expected is that one time i need it, the app craps out.",1,32,1,0,1,0,2
the ride to my destination was great experience. cause for the first time i got to in a telsa. thank you ! driver,5,23,1,0,0,5,0
there is no option to schedule a ride in advance,1,10,1,1,0,0,1
its good. but i dont know y my rating is 4.69. i am very polite to the drivers. very seldom do i complain.,5,23,1,0,1,0,2
"great driver. nice attitude, polite and very welcoming👍👍👍",5,8,1,0,0,1,0
pesimo servicio el uber tarda demaciado en llegar y en encontrar conductor,1,12,1,0,0,5,2
driver requast accept hi nahi karte,1,6,1,0,0,1,2
never managed to get it working. stucks in registration phase.,1,10,1,0,1,0,2
they take care of their passageners.,5,6,1,0,0,5,0
love uber . wait from them more &more,5,8,1,0,0,2,0
i booked a uber bike driver was not getting closer to pickup point and the application put cancellation charges on me. this is canceation fraud app not a travelling app.,1,30,1,0,1,0,2
auto drivers must be taught about the service.,1,8,1,1,0,1,2
it's not varified my mob number,1,6,1,0,1,0,2
very fast service and affordable sarvice,5,6,1,0,0,5,0
constantly glitches. whether it be route not being shown on map or shows me i have connected to a driver but doesnt show me where to meet the driver because the map freezes.,1,33,1,0,1,0,2
"the new update is a joke. you cannot change the destination while on a journey. also, why are we being charged a cancellation fee for cancelling on a driver going the opposite way to the pickup location? sort it out uber",2,41,1,1,0,0,2
it's better now. hope you improve your service further.,4,9,1,1,0,5,0
i am daily user of this app and it was going good until a driver atd-398 gray alto misbehaved with family . we was so greedy to take extra charge is this how u manage ur drivers ?😡 plz fix this or u can say plz teach ur drivera how to behave infront of family and control your egos 😡,1,60,1,0,1,1,2
the fare is always high. drivers cancel the trip saying that they want cash or they don't want to come to the pickup location or they don't want to go to the destination. ola is far better than uber as they have decent drivers and the fares are not that high.,1,51,1,0,0,4,2
maine ek request likha tha pls usko shootout kre pls mere cab up78ek9642 or up65ft5225 m local ride k switch ko off kr dijiye jisse main apne shr s bhi intercity trip kr sku pls,1,35,1,1,0,5,1
i start work at 6 am and i'm 45 mins late because 4 drivers kept canceling. drivers should be more understanding,5,21,1,0,1,1,2
its very good uber ride price also reasonalbe,5,8,1,0,0,4,0
so far so good i love it,5,7,1,0,0,2,0
first time i am trying to use uber.,4,8,1,0,0,2,1
my driver i'd is not open uber because any customer campal me but not solve my matter in uber,1,19,1,0,0,1,2
it should work offline too,5,5,1,1,0,0,2
what a wonder man amzing,5,5,1,0,0,1,0
how can you give me that i give a ride amdd my last ride i never ride both cause they refuse and they ask me to cancell. i wish their is a invoice. why will i spend money on this. on the top of that why they used to ask me where to go and how much fair its written? m safe with ola and me. ill save all d send all to my colleagues cause they are with me m open minded if they tell me they couldn't i understand. its just means that they don't want the location. but m sorry to say this,2,106,1,1,0,3,2
"better than lyft imo but still a shady corp squeezing blood from a stone. or more accurately squeezing profit from the corpse of the cab, chauffeur, shuttle, food delivery n a few other industries that are only still alive from either coasting on municipal\govt contracts that were negotiated wen the zombie corps had power or hurrying to restructure to try 2 become smaller n cater to a more upper class clientele thru bespoke\niche rolls that can wether low customer volume through high marginns",5,83,1,0,0,4,2
good but decrease the pickup time,4,6,1,1,0,5,1
do not like it at all,1,6,1,0,0,2,2
book kate hue payment kam dikhate hai drop krte waqt jyada bahut chor app hai,1,15,1,0,0,2,1
"life changer! can use to go to super markets and not have to look for parking, front door service!",5,19,1,0,0,2,0
simply thief! they steal money if you make booking for other people they will charge you both online and ask you them to pay via cash. thief. no customer care number.,1,31,1,0,0,4,2
i cannot avail my uber voucher as the voucher option is not shown in d payments section of app,5,19,1,0,1,3,2
"good service but some of the drivers need to give more attention to their care cleaning,also some of them keep the windows open and did not turn on the air condition.",4,31,1,1,0,1,2
pésimo servicio vivo en la zona metropolitana de guadalajara y me han llegado a cancelar hasta 6 veces. es super frustrante ver como a un par de minutos de que lleguen de repente otra vez faltan 10 minutos y se repite una y otra vez,1,45,1,0,1,5,2
i had an awesome experience thanks,5,6,1,0,0,2,0
this is good but you should to reduce rates,4,9,1,1,0,4,1
world best ride uber cab,1,5,1,0,0,5,2
sometimes the stars don't show when i want to rate my driver.,4,12,1,0,1,0,1
driver was very polite got my bag and waited til i got to my building thank you,5,17,1,0,0,1,0
i put my name and now it has my boyfriends first name but my last name so idk what the heck happened there but other then that i love uber,3,30,1,0,1,0,0
best serves and honest i love it so much,5,9,1,0,0,2,0
"the latest pricing systems seem to gouge prices unlike any other app out there, and are the worst in my history with uber.prices are inflated early in the morning even when there's hardly any traffic.cancellation and cancellation fee are just eyewash designed to misinform the commuter.it used to be better than ola, price wise, the tables seem to have turned, ola delivers commuters on time and seems to handle pricing better for now.",2,73,1,0,0,4,2
stupid ass app rides are never available. needed to update my review to say that it's still a pathetic app there are never any ubers available when required. don't even know why i have it in my phone anyone. just taking up space unnecessarily.,2,44,1,0,0,5,2
dejon was awesome! got me safely to my destination and was such a safe driver!,5,15,1,0,0,1,0
drivers are prompt and polite.,5,5,1,0,0,1,0
it was pleasant ride with uber. driver was well behaved.,5,10,1,0,0,1,0
"the drivers in uber chandigarh (tricity) most of them are unprofessional. they start arguing if we say something, egoistic nature doesn't work in this field. uber should train their drivers with some work ethics and customer service. the drivers threaten to get out of the car in the mid way. i m writing this today because i had the worst experience ever, the driver was literally arguing and told us to get down mid way. just because i asked him to switch off the music his ego got hurt.",1,89,1,0,0,1,2
"i can't sign. in to any accounts i made, so frustrating when you get a new phone number and v can't log into any accounts",1,25,1,0,1,0,2
i love it.it is amazing app,5,6,1,0,0,0,0
"upi payment is no longer available. also you can't schedule airport pickups. rest is ok i guess, but for a co. that takes over 30% of ride charges as commission they need to do better overall!",3,36,1,0,0,3,2
travis is a true gentleman and a good person to have a conversation with. a man driven with a purpose,5,20,1,0,0,1,0
"i've never seen such a useless app. the drivers are not ready to accept the request, it takes ages to confirm a ride car drivers doesn't turn on the ac. auto drivers will not accept the ride for stated price. i kindly request uber to find people who are not money minded, and are soft natured.",1,56,1,0,0,0,2
drivers need more training to create good relationship with riders.,5,10,1,1,0,1,2
tried 8 times on different days it keeps saying finding your ride. app is use less for me,1,18,1,0,1,0,2
very confusing app. cannot reach live person.,1,7,1,1,1,0,2
"pleasant, good driver, on time",5,5,1,0,0,1,0
very convenient and affordable and the driver very friendly and on time.,5,12,1,0,0,1,0
time is money for uber lite this app bad bakwas,5,10,1,0,0,0,0
very important for us normal people,5,6,1,0,0,2,0
this four star for 3 months before my ride . why you giving one fare before ride and take extra fare after ride.? every time auto driver take extra cash. i complaint your customer care and refund the cash. next time you doing same problem. why you did not show real fare? if auto late you will take our cash.last two months this happening to me while selecting auto for ride. you give me 50% offer for intercity ride.but i did'nt get this offer when i book taxi for ride.,4,90,1,1,1,3,2
it's been a great experience every time with uber,5,9,1,0,0,2,0
"worst experience with the drivers, they switch off there device before ariving destination for pickup, as then the cancellation charges are on the customer then, which also decreases the customer rating what the hell is business model for this fooling the customer with extra charges, and charging high fares in the name of high demand, indian government should look into this as this is major issue, uber your ground reality is worst. no customer care for customer dealing with driver not coming.",1,82,1,0,1,4,2
very friendly and easy-going! had great conversations and enjoyed the rife. highly recommend! i will diffently use george again!,5,19,1,0,0,1,0
on time when needed thank you,5,6,1,0,0,2,0
i appreciate uber and grateful for your services. thankyou,5,9,1,0,0,5,0
"two incidents recently left a bitter taste in my mouth. first driver refused my destination and uber still charged cancellation charge despite me raising this. second, driver ran away without giving me change and uber said sorry, can't do anything. maybe it's time to move to ola or some new taxi service",1,52,1,1,1,1,2
worst app. no coordination between drivers and uber operators. the worst app.,5,12,1,1,0,0,2
i have booked cab and payed through upi and it still show pending when i booked another cab the other day they charged me prevous payment as well which i have already payed .i have to payed prevous and current payment but it still shows pending.worst experience i have ever faced while booking cab,1,54,1,0,1,3,2
this app actually seems tobe pretty reliable.,5,7,1,0,0,0,0
"fun,fast, comfortable, felt very safe one of the best uber drivers i have encountered!",5,14,1,0,0,5,0
super app and the cost is too less compared to other cab apps,5,13,1,0,0,0,0
trying to install - does not send me message to proceed - no help from support,1,16,1,0,1,0,2
مش عارفه احوله عربي واستخدامه صعب ياريت افاده,4,8,1,1,0,0,2
please add favourite places.i want add my favorite places on tha app,5,12,1,0,0,0,0
fast as lighting! we just got off the train in chicago union station. we used the app. i already had saved my locations in the app. went to that street corner at the union station. map out where i was and where i wanted to go. send my request off. less than 2 minutes mr bayo arrived and taken us to hartz. along the way we had a nice conversation about the tall buildings and some places to tour. we thank you for making this a wonderful trip to chicago!,5,90,1,0,0,0,0
"in portugal it often happens that you request a trip and the car is 5min away but the driver doesn't turn up for ages (30 or 45min) you then have to cancel the trip and book a new one, losing money twice and not getting the chance to review driver nr. 1 who didn't even show up",4,57,1,1,1,5,2
"late pick up, not connect to contect with drivers.",3,9,1,0,1,0,2
great app ! exceptional service.,5,5,1,0,0,0,0
useless. from last 3 weeks i am unable to add cards. it is only taking cash as payment method. useless. irresponsible company.,1,22,1,0,1,0,2
i was charged for journeys i never even booked. i would avoid this app like the plague,1,17,1,0,0,3,2
charged for a trip did not take,1,7,1,0,1,3,2
"they ask other rate and when their rider came they ask for other amount as they told that they were on long distance, its not our matter if they were on distance they can cancel. no one can wait for an hour and after an hour couldn't pay for long distance. hell 🙅",1,53,1,0,0,1,2
got me to wherei was going,5,6,1,0,0,2,0
"uber is very good services, driver brijesh is good and polite person",5,12,1,0,0,5,0
this app is excellent 😍😍😍,5,5,1,0,0,0,0
love my uber driver. i hope to get her everytime!,5,10,1,0,0,1,0
"long story short. i needed to go somewhere, so i requested an uber. drivers kept cancelling. i had been waiting for a driver for 45 minutes. so i decided to cancel my request and they had the chutzpah to charge me a fee for cancelling my ride after 5 minutes. i sent them like this giant message explaining the situation and they gave me ""credit"" to use in the app. i don't want no credit that'll never use cuz i have no plans of using this app again. i wanted my money back. i wanted a reversal on my card.",1,100,1,1,0,0,2
latest version of uber app is lagging drastically. needs major improvement. otherwise its good service. sorry for the poor rating but you can make better improvements,3,26,1,1,1,0,2
my best experience for uber service,5,6,1,0,0,5,0
good but no waiting charge so driver's are crying,5,9,1,0,1,0,2
during my last traveling it was really bad experience. at first it shows rs.109 for my trip bt at end total fare was 295. this is extreme,3,27,1,0,0,4,2
"1st time user, i requested a car that was parked too far away so i rang him to say my position, he then said he was coming and as we saw him passing by he cancelled so i requested another which said he was 10 minutes away so i cancelled and took a local cab instead. i have also deleted the app.",1,62,1,0,1,5,2
you should not let drivers cancel journeys once accpeted! after 1 hour in london! a driver accepted and then when close to arrival he cancelled and had to wait anoter hour and i missed my train! soo disapointed,1,38,1,1,0,5,2
hit and miss with drivers but the app works well,4,10,1,0,0,0,0
uber application consumes too much of internal space(175mb) where as ola consumes only (55-60mb) of storage. uber sucks,1,18,1,1,0,0,2
thx uber for helped me in my trouble 🙂,5,9,1,0,0,2,0
"when i cancle a ride after 5mins of booking i'll b charged with some amount but when a driver confirm a ride n after 7 ,10 or 15 mins he cancle it i hve to keep on waiting n wasting extra 10mins for searching another ride.n it happens almost every day really disappointing n waste of time",3,57,1,0,0,5,2
"your charges are high compare to ola, drivers are not good",1,11,1,0,0,4,2
i get charged one price and only later to pay twice the amount and sometimes your driver are plain rude,4,20,1,0,1,3,2
all i needed was to sleep a bit since i was from work but yingisani made my trip very short and fruitful with the conversations we had. i guess i now have a new brother🤗🤗🤗,5,35,1,0,0,1,0
introduceti codul tpdu2ue pentru a beneficia de o cursa gratuita!,5,10,1,0,0,2,1
good and excellent but when i open the app to book my next trip it will show heading to the last location then i have to close and open 3 or 4 times to book my next trip.,5,38,1,0,0,0,0
"uber's fundamental business model is to artificially deflate prices using venture capital funding, driving other modes of transit out of business, and then capitalize on the monopoly. the uber vehicles patrolling for riders are terrible for cities and terrible for the planet. add to that their terrible treatment of drivers and their other shady practices.",1,55,1,0,0,2,2
very good. please don't deactivate my account. there has been a mistake.,4,12,1,0,0,2,0
very pad for to instal . i recive sms it show from uber but infact they stole my account and my balance,5,22,1,0,1,3,2
good service and fast service,5,5,1,0,0,5,0
"over the years, i think we can all admit that uber has improved their services. do you agree? hit like on this comment) i hope they will keep it up .",5,31,1,0,0,5,0
vehicle are so delay to connect,5,6,1,0,1,0,2
best app & excellent trip.,5,5,1,0,0,0,0
i made a driver profile by mistake and now i am unable to log in to my rider account because of the same reason. i reached out to support and asked them to delete both my accounts. received a response saying it is done and that i can log in with my number. but now when i am trying again it is saying the number is already in use. i really need uber as ola is disgusting.,1,77,1,1,1,0,2
excellent service need demand less rates for student and ride which booked towards educational institutions very good service,5,18,1,1,0,4,0
am using note 3 samsung. every time this app nt wrkng. only shows map,1,14,1,0,1,0,2
wow! i like it for sure,5,6,1,0,0,2,0
on time pickup and reasonable fares,5,6,1,0,0,4,0
best for new comers in city,5,6,1,0,0,2,0
uber is done travel easy,5,5,1,0,0,2,0
"i m a new rider . till now i hv 6 rides & think u give all authority to captains they can cancel rides & transfer to others , this is very unjustified , rider like me is totally depends on captains & there is no way to complaint or contact or helpline , plzzzz do something for this , thanks",3,61,1,1,0,5,2
nice system .uber good service,5,5,1,0,0,5,0
"i have paid amount to driver but adding the charge in my account to pay again, unable to reach customer service or unable to call uber customer service.",1,28,1,0,1,5,2
this is very easy and comfortable app for uber.😘😘,5,9,1,0,0,0,0
very friendly and genuine driver,5,5,1,0,0,1,0
"oh i love uber, you have no idea",5,8,1,0,0,2,0
uber cabs are always late,1,5,1,0,0,5,2
responsible drivers and managing time too also,5,7,1,0,0,1,0
because of honest and hardworking drivers these aggregators are surviving.,4,10,1,0,0,1,0
i want to download it gain,5,6,1,0,1,0,2
now it's very reliable because they have a pin that the driver must verify in order to ride.,5,18,1,0,0,2,0
it's being good to use,4,5,1,0,0,2,0
availability of cabs during peak hours and on holidays is highly uncertain. drivers often accept a ride but cancel it after a few seconds. difficult to precisely plan your trips or be punctual for your appointments.,3,36,1,0,0,5,2
"great, easy to use, love it.",5,6,1,0,0,0,0
will be taking first ride to salina kansas december 1st,5,10,1,0,0,2,0
very handy and good app,5,5,1,0,0,0,0
well organized with decent drivers,5,5,1,0,0,1,0
better than any other cab services.,5,6,1,0,0,2,0
worst app ever .only made to put one through torture of running late and loose money. especially in time of emergencies,1,21,1,0,0,0,2
never a problem with uber.,5,5,1,0,0,2,0
"uber used to say ""no tip with uber"". now uber now bothers me with popup ""rate and tip"" message that covers 40% of the map after every trip.",3,28,1,0,0,0,2
good app but not so good,3,6,1,0,0,0,0
why do i have to re-authorise this app because your update didn't work?,1,13,1,1,1,0,2
drivers dont use navigation properly. for traveling to a nearby distance he took 3 hours. first he went to a wrong adress without using navigation for the booked destination. then when i told its a wrong adress he said sorry and again started for the destination using different roots. for that i was late as well i had to pay more then 4 times the expected fare. i was so disgusted but could not make an argument as i was already late at that time. wont book any uber ride ever. it was an idiotic mistake by the driver.,1,99,1,0,0,1,2
worst app. worst and waste and. useless app. 😡😡😡. drivers are not responding for emergency tym.,1,16,1,1,1,0,2
"disappointed in recent days, multiple last minute cancellations, aggressive drivers",1,10,1,0,0,1,2
affordable trips at finger tips,5,5,1,0,0,4,0
driver was very nice but the charge was too high considering that i had to go 5miles from point to point .,5,22,1,1,0,4,2
its absolutely great app for me,5,6,1,0,0,0,0
liked the app but there is an issue with payments via indian cards. the app only presents an opportunity to pay for the previous ride when you book the next ride. previously there was an option to pay immediately after the ride ended. that was much better because now instead the booking flow gets interrupted on every occasion to pay the previous due.,4,63,1,1,1,3,2
driver suka minta cancel kl. harganya murah,5,7,1,0,1,1,2
lovely app to use if i don't have any transportation to go where i wants to go,5,17,1,0,0,0,0
"love the app, the accuracy of your location, the safety measures for the passengerd is great. ❤️👌they need to improve with managing refunds, double billing and trips canceled by drivers.",4,30,1,1,0,3,2
great driver would request again,5,5,1,0,0,1,0
uber charges are less compare to ola. also i feel safe when my family is travelling along with uber.,5,19,1,0,0,4,0
great service. the only thing is that our small pram doesn't fit into the car but we put it on the first seat,5,23,1,1,0,5,0
he was an actual hero.,5,5,1,0,0,1,0
freight is very high and it's high freight is not on pickup locations it's drop location.,2,16,1,0,0,5,2
"my driver was chandler. he gets 1 star for showing up and offered me water and moved passenger seat up for leg room. he had 2 other exits out of hyvee, but chose the e 26str exit that takes you 2 the lights, 1st mistake. 2nd he takes interstate, ( right on( chandler ) but goes 50 miles an hour. not cool.",1,62,1,0,0,1,2
"it was a jolly ride, and the fare was okay",5,10,1,0,0,4,0
best app ever for cheep rides 10/10,5,7,1,0,0,0,0
excellent and friendly and fast service,5,6,1,0,0,5,0
"worst app ever, taxify is the best ever",1,8,1,0,0,0,2
"the app itself is god awful, whether it be the riders or drivers apps. almost every time i get in a ride, the drivers are forced to fiddle with the horrid uber gps and ultimately end up asking for my help with directions. then if i actually want a ride the app hardly loads. disgustingly terrible experience from just the app alone, what a joke. fix it, or continue to lose customers (and drivers).",1,74,1,0,1,0,2
"ma sha allah nick app.but it don't give any types of offers,,",4,12,1,1,0,4,0
does not work with wear os,1,6,1,0,1,0,2
i had a ride canceled 5 minutes away. plan very much in advance if you want to be on time,2,20,1,0,0,5,2
thanks alot to uber app,5,5,1,0,0,0,0
it's been great no problems 😉,5,6,1,0,0,2,0
sometimes uber struggles to find rides in places like pune camp depending on location. app is great and very easy to use.,4,22,1,0,0,5,1
i feel great experience with uber,5,6,1,0,0,2,0
they stop taking my work visa debit card smh makes it hard,1,12,1,0,0,3,2
gooood app and worth price,5,5,1,0,0,0,0
this is a very best app i like it so much,5,11,1,0,0,0,0
love it. easy and affordable alhumdulillah !,5,7,1,0,0,4,0
easy to use app. very fast service.,5,7,1,0,0,0,0
there is some issue going on in the uber app as it's not correctly detecting the location. kindly look into the matter. also it takes a lot of time to detect the location and book the ride from one place to another.,1,42,1,0,1,0,1
simply the best i love it,5,6,1,0,0,2,0
very abstract not able to download uber app,1,8,1,0,1,0,2
"there are few cars in my city but other than that, i love it! ❤️ it's always cheaper than the green ehailing app",5,23,1,0,0,0,0
very nice app everyone should use it,5,7,1,0,0,0,0
vehicle well driven and we arrived on me,5,8,1,0,0,1,0
super app.considerable acceptable cost.safely drive,5,5,1,0,0,4,0
"driver always cancels the ride, if you can provide service at least don't give false hope",1,16,1,0,0,1,2
terrible experience. driver charged extra amount other than the showed price. and also driver said that he will drop off half way only. really very bad experience. one star is also way more.,1,33,1,0,0,1,2
the driver was very nice and polite,5,7,1,0,0,1,0
"exceptional travel experience. stacey communicated with a smile the whole way from belleville to west frankfort, a hundred miles +/-",5,20,1,0,0,1,0
i am using this app since last year. the price of ride is reasonable. the app is not supporting anymore in my phone.,3,23,1,0,1,0,2
just had to download it again because it crashed and wasn't working for an hour. i got late for my exam.,3,21,1,0,1,0,2
receipt number nd receipt must be provided,3,7,1,1,0,3,1
"uber is currently the prominent ride share company, and they act like it. i have used them consistently for many years and have had little to no complaints until the last few months. recently, some unexplained charges and the lack of response from the company in regards to those charges have led to this review. they have not responded to my multiple attempts to address this through their app. look into other options if you're looking for an honest, safe, reliable ride. they own/are lyft as well.",1,87,1,0,1,3,2
couldn't find out on app how to do round trip. first ride. driver great! please text or email how to schedule round trip ty!,5,24,1,1,0,0,2
good that uber gives less price than ola and many new payment feature,4,13,1,0,0,4,0
uber is the best for your daily ride.go for it.👍,5,10,1,0,0,2,0
good trip and driver too,5,5,1,0,0,1,0
worse service i have ever seen from uber and specially drivers rude and uncultured people specifically in kolkata worse of uber should never chose uber,1,25,1,0,0,5,2
pritam singh was very polite and supportive driver man,5,9,1,0,0,1,0
fairly good experiences. although 1 out 5 drivers are either antisocial or extremely moody.,5,14,1,0,1,1,2
"excellent service, polite and professional drivers and always on time. uber is so convenient and extremely stress-free!",5,17,1,0,0,5,0
there is a satisfactory level of rape involved with this app. zero rape and that is what you hope for out of your ride share apps.,5,26,1,0,0,0,2
wilson was very friendly and chatty a really nice driver. thank you wilson,5,13,1,0,0,1,0
very good and economical transportation facility,5,6,1,0,0,4,0
all the drivers want to go to rashtrapati bhavan because they are so good looking and treat themselves like a king. no one wants to go to east delhi because they have to swim to cross the yamuna.,1,38,1,0,0,1,2
ride was good and on time,5,6,1,0,0,2,0
always errors and problems with the app,3,7,1,0,1,0,2
charged for future reservation and then had to purchase an additional. driver was awesome tho. grateful.,5,16,1,0,0,1,0
its amazing and its better then other. i will try these. no extra price,5,14,1,0,0,4,0
"need clearer inside vehicles, fresher experience",5,6,1,0,0,5,0
drivers always coming later then time said even at 2am when no traffic is around making me reach work late.,3,20,1,0,0,5,2
"pick up time was great and we made our flight on time,with time to spare.",5,15,1,0,0,5,0
"asking to reinstall multiple times, similar issue in uber eats",1,10,1,0,1,0,2
driver cancelled my trip and i have charge cancellation fee. i am not able raise the issue aswell. it shows 'something went wrong'.,1,23,1,0,0,1,2
ap ki cars me songs nahi chlatey,2,7,1,1,0,1,1
fast and convenient. driver was chatty and entertaining.,5,8,1,0,0,1,0
sir please abbottabad main b uber start karein please sir abbottabad main kab start karo gey careem ne lut liya hai humay,5,22,1,1,1,5,2
uber is the best way to travel,5,7,1,0,0,2,0
my 6 kg 7 oh 7 ki in my u my kg tm my yn mmm m6 my 6h kg,5,20,1,0,0,2,1
the drive persons very good driving job i like driving,5,10,1,0,0,1,0
worst experience some time its getting long time to confirm booking other wise fare is good,2,16,1,0,0,5,2
ممتاز جدا وأنا متأكد من ذلك,5,6,1,0,0,2,0
"sir, i repeatedly informed that u have charged unjustified excess fare by rs. 126 on my trip dt 11.6.19 while there was no change in route having normal traffic and usual time taken. u have cheated me by doing so. i request you to inform whether you can refund the excess charged amount of rs126 or not. your decision will make it clear whether u want to continue good relation of your regular customer",1,74,1,1,0,3,2
map isnt working and cannot see status of ride .cannot contact the help desk,1,14,1,0,1,0,2
"better than ola, but drivers make problem some time me.",5,10,1,0,0,1,2
you sent invitations for uber pass ride and you had payment partner with paytm which dont accept new customer . why cant you deduct from our debit or credit which is linked with uber. please dont reply with suggestion. applied whst best necessary for customer,2,45,1,1,0,3,2
uber do not take care for customers even no way to contact any one no e mail address no street address as uber is hanging from the sky,3,28,1,1,0,0,2
uber is a horrible company. you should use a different service.,1,11,1,0,0,2,2
problem with map and book uber pool with 2 riders for more than 2 user,4,15,1,0,1,0,2
nobody is accepting card payment. you should remove that option as its creating a big hassle and lot of arguments with your uber drivers. many of them lead to on the spot cancellations too. i seriously don't understand why you are not caring about this.,1,45,1,1,0,5,2
not convenient if you book cab for someone else.,3,9,1,0,0,5,2
providing the worst service at night,1,6,1,0,0,5,2
action speaks louder than the ads,4,6,1,1,0,0,2
"everything was perfect, except i could not speak to a person about disability issues .",4,15,1,1,0,5,1
awesome driver punctual and obidient,5,5,1,0,0,1,0
plzz free rides de dia kry jldi jldi,5,8,1,0,0,2,0
really love this app. harganya murah. driver ramah. pelayanan top abis. sayangnya uber segera diakuisisi ke app ojol lain. thanks.,5,20,1,0,0,0,0
good friendly drivers and on time,5,6,1,0,0,1,0
cant even verify my number at time of emergency go for ola,1,12,1,0,1,0,2
"i need uber ride to pickup my granddaughter abigail kamara from lowell general hospital to 197 cumberland road lowell, ma",5,20,1,0,0,2,1
it's a very good thing we should be proud of his owner,5,12,1,0,0,2,0
"worst ever.he forcefully demanded and charged me + rs.40/- other than being shown here.last time also the driver had taken,on his own,a very long & circutous route on the excuse of traffic.he too demanded extra amount over & above the amount having been agreed to,while confirming the booking.but,relented on being told that he went on long & circutuous route, despite my protests enroute.",1,63,1,0,0,1,2
"some losers will not let you know they're outside, thus letting them cancel and charge you more. uber does not give money back, but credit. be ware.",1,27,1,0,0,1,2
it is easy to find taxi and its cheaper than other taxi,5,12,1,0,0,4,0
there is an error after puting destination and requesting it gives me an error and go to help uber and there is no any help. help me,2,27,1,0,1,0,2
verify issue 🙄🙄 bhoot time le rahaa hein start hone mein,1,11,1,0,1,0,2
good work and so cool that they by,5,8,1,0,0,2,0
it's very hard to find a cab there and impossible to find an auto or bike. everytime driver call ask for location and cancel the ride of ask for additional payment.,1,31,1,0,0,5,2
phenomenal service and great prices,5,5,1,0,0,5,0
i've been waiting for a ride for over 50 minutes and it told me the ride would be there in 15 minutes. i'm late for work and mad. for other people who still want to use uber have please plan a hour ahead for booking your ride. for me i'm never gonna waste my time with this app.,1,58,1,0,0,5,2
great app.but delete option for ride history must be included so that it can be more personal.,5,17,1,1,0,0,0
unable to download mi note6 pro help plz.34 gb free internal storage available,1,13,1,0,1,0,2
uber should give existing customers more discount,2,7,1,1,0,4,1
best application for all people,5,5,1,0,0,0,0
"my driver was very punctual, pleasant, and handsome. it was a great ride.",5,13,1,0,0,1,0
"every driver i've had so far has been very kind of a nice chatty conversation. they're always on time, sometimes a little bit early but can't complain about that right?",5,30,1,0,0,1,0
"*the worst customer care and worst transportation app in sri lanka because of it's staff service. *uber service in sri lanka is a shame to uber technologies, inc. *i expected better service because it's international service but in sri lanka it's better to use local transportation services than using uber! uber!",1,51,1,0,1,0,2
it very excellent service and less burden on pocket,5,9,1,0,0,5,0
this is the waste app once driver asked please cancelled the trip i will go same place give me same amount but uber account said cancellation fee also please pay what is that i am facing daily,1,37,1,0,0,0,2
champion and east to deal with,5,6,1,0,0,1,0
"my driver was very helpful, courteous, friendly and a safe driver. thank you for your service.",5,16,1,0,0,1,0
uber driver stealing my parcel please help me very bad service no customer care support how can i found my parcel nd complaint of this,1,25,1,0,1,1,2
uber has the worst customer service. i was trying to explain to them how much driver took a wrong route and they wouldn't listen to me. 2nd worst customer service i have ever experienced.,1,34,1,0,0,5,2
very bad experience firstly they taking too much time for auto booking 3rd class app i think so,1,18,1,0,0,0,2
"drivernya lama nyampenya, kadang ada yg cancel padahal udah nungguin dan udh telfon, tp ongkosnya rendah. so good :)",3,19,1,0,0,4,0
good but app have issue if any driver cancel trip their will be sum charges and if it's pending no option to pay next person. driver should reach same place which suppose to go not other direction sum time ladies worried to cross nh roads and all,4,47,1,1,0,0,0
good app in this city cab,5,6,1,0,0,0,0
the driver we had was fantastic very nice gentleman,5,9,1,0,0,1,0
"can't connect with my wearos device, it's showing a error message when i try to login.",5,16,1,0,1,0,2
bekar h uber bike wala sab se bekar bike wala ka sab ka id band karna chahiye wah log jaldi are nhi h or cancel pe cancel karte rahte h log uber wale apse gujarish h ke ap kuch kare uber bike ko,1,43,1,1,0,1,2
"your charging me $21.99and up for just myself you need to work on your app it's all wack out i'm a uber rider and i'm going to lift now on account of your app being non fixable from my end i'm charged $ 8someting total 13.00 dollars with tip!get ur app fixed! i had to go get surgery in my gum and had to pay that amount so i wouldn't miss my appointment. on tip of that, support tell. me you can't reimburse the difference. you ,need to quit scamming people,",1,91,1,1,1,0,2
less ride costs comparetively others,4,5,1,0,0,4,0
clean car and nice ride,5,5,1,0,0,5,0
"the ride was excellent, person was very polite and quick. once accepted the ride reached quickly to pick up.",5,19,1,0,0,1,0
this driver is cheat for me i m very tired guess plz not use uber apps this fraud land very cheat person driver,1,23,1,0,0,1,2
drivers in coimbatore charge 40/- extra especially auto drivers.bad experience.,5,10,1,0,0,4,2
"uber software and management services are not very good, may be in future uber can be update yourself",3,18,1,1,0,0,2
"i'd like to say thank u so much again to ms.eidha,she is very respectful and considerate! god 🙏 bless you also as a lady uber driver! stay safe! 🤝",5,29,1,0,0,1,0
nice sarvice and nice stafe,4,5,1,0,0,5,0
the app is good for riding and they are prompt.,5,10,1,0,0,0,0
it takes so long to place an auto request and once the request is placed the drivers cancels our requests without letting us know the reason. many times the drivers calls us to check the drop location and then cancels if the location is not as per their choice. this has become very frustrating now a days. uber booking service has become very poor. i have been trying to book an auto since 5:45pm and now its 6:08pm. 2 drivers have already cancelled my requests and my half an hour is wasted now.,1,93,1,0,0,5,2
left bag of food in back seat.,5,7,1,0,1,2,1
he has a good humanity. he knows how to drive safely,5,11,1,0,0,1,0
wonderfull experince.good driver.maintained vechile.fast service.,5,5,1,0,0,5,0
always no car available !,1,5,1,0,0,5,2
"отличный сервис! часто использую для ночных поездок, когда общественный транспорт уже не работает.",5,13,1,0,0,0,0
"the new update sucks.the old version of the app used to show the live movement and accuracy was high. the new update had made app to crash some times and doesn't show exact location of the cab, need to open the multiple times to see the exact location.",1,48,1,0,1,0,2
it's the best thing ever,5,5,1,0,0,2,0
driver cancelling the ride multiple times,1,6,1,0,0,1,2
this system is very useful for customer,4,7,1,0,0,0,0
uber is great; its ubereats that is horrible,5,8,1,0,0,2,1
its too bad i feel cause whenever i book an auto in this app i seemed not to get it happens daily and i go late to clg. ive been upset over this app,1,34,1,1,0,5,2
today 18 october 2020 my driver who was great but the app showed he was in same spot for 30 mins.update your god damn gps system!,4,26,1,0,1,0,0
"when the trip is cancelled by customer, then penalty is levied on the customer. on majority of the occasions, drivers cancel the trip. at that time, penalty must be reversed and credited to the customers as their waiting time increases once drivers cancel the trip.",2,45,1,1,0,5,2
"worst app, they might not locate your area and lastly they force to cancel the ride.",1,16,1,0,1,0,2
for me this is the best service i get from a app,5,12,1,0,0,0,0
good service and reasonable rate,5,5,1,0,0,5,0
i had an awesome experience so amazing how fast they pick me up,5,13,1,0,0,5,0
it is satisfactory but charges claimed rs140 instead of rs.110 advised earlier. first drive discount 15 percent not given,5,19,1,0,1,4,2
best rides way better than lyft,5,6,1,0,0,5,0
worst service. driver didn't arrive and didn't pick the call even though called many times. first time picked the call and after telling him the drop point started disconnecting calls so had to cancel and i am charged 75 rupee for no fault of mine. worst services,1,47,1,0,0,1,2
nice clean cars and good drivers,5,6,1,0,0,1,0
first time ever and this a life changer this app ! perfect solution in respect ! already addicted ;-),5,19,1,0,0,0,0
fire 🔥🔥🔥! uber is like having wifi lol. i need it and as plus it's everywhere wifi lol. more fire 🔥🔥🔥.,5,21,1,0,0,2,0
easy to use and always working,5,6,1,0,0,5,0
the best. great conversation also.,5,5,1,0,0,1,0
the booking is just simple and easy,5,7,1,0,0,0,0
"our first time, it was very easy to use. we were at a football stadium, and were afraid we weren't asking for pick up at the right place, but our driver came right to us!",5,35,1,0,0,1,0
i always feel safe on an uber. the drivers are all different. but all so responsible,5,16,1,0,0,1,0
i invited my many friends but not one time i got 50 off and i had left 1 remaining 50 off coupon that is also got away without my using. dont fool people,1,33,1,0,1,0,2
i am still new to this and so far i am very happy with the service and ease using the app.,5,21,1,0,0,0,0
"used to be cheaper than a cab, now it's expensive. and if you order on high traffic hours you are charged surreal amounts. also there are no promotions for the people who order.",1,33,1,0,0,4,2
but some delay in finding the cabs other than all are good.,5,12,1,1,0,5,0
"travelled many times through uber and now can't look for any other transport service other than this. it's actually amazing, convenient and pocket friendly 😊🤗",5,25,1,0,0,2,0
"where is upid payment options? team i am currently use uber app and there is no payment options for google pay i.e., upid i am unable to find in add payment option check and let me know",3,37,1,1,0,3,1
"useless in reading, uk. had to cancel a number of rides with uber in my town. not sure what the reason is, but the driver cannot be allocated within 10 minutes - this is way too long, especially if you are heading to a pre-booked appointment. this occurred multiple times either in the row on the same day or separate journeys, separate days. used another company instead.",1,67,1,1,0,0,2
hassle free rides are available max anytime.,5,7,1,0,0,2,0
what a pathetic scam company! they charged me 5 times for each car that was canceled by the driver ! 5 times? i hope you're boycotted,1,26,1,0,1,3,2
"serviço caro e de péssima qualide. motoristas cancelam muito, algumas vezes é impossível pedir carro. app cobra quando mesmo quando motorista não aparecem!",1,23,1,1,0,0,2
good app good service at a time i want 4 bookings how to use,5,14,1,0,0,0,0
i'm happy uber is in town to help our business to grow,5,12,1,0,0,2,0
i know your drivers have the option to take rides and if they don't want to they don't have to but i had a driver who was 3 minutes away flipped a u-turn and sat in a target parking lot for 10 minutes i need this app to get to work,2,51,1,0,0,1,2
a user could've direct a rider the most suitable path on the map,4,13,1,1,0,0,1
worst service yesterday night i book my cab n call driver to come to my location and driver told me that he is in already in duty and he needs 1hr to come on my location n suddenly he started abusing me on a call it's very very bad.,1,49,1,0,0,1,2
it's a good app simple and simplify safari,5,8,1,0,0,0,0
every time i want to request a ride i have to remove the app and download it again as it's always pending on the last ride and refuses to refresh the app,1,32,1,0,1,0,2
i like this services but i almost never get discount.,5,10,1,1,0,4,0
لا يوجد طريقة لتحويل البرنامج إلى اللغة العربية، والطريقة الموجودة على موقع الشركة تخص اجهزه بنظام اندرويد 13 وما فوق,3,20,1,1,1,0,2
good service. thanks the user app,5,6,1,0,0,0,0
"recently the drivers have been terrible! thursday the driver's phone was switched off for about 5mins before he finally put it on, only for him to tell me how map isn't working in a very rude manner. told him to cancel the trip he insisted i be the one to cancel then i used my sister's phone to request for another ride only for uber to debit me 400 naira. meanwhile the driver never called me after i told him to cancel the trip. today i requested uber and the guy is a total novice still claiming, i simply asked him to clarify if he's familiar with my location he said yes only to call back 10mins later that he's somewhere he can't pronounce the name. and i'm in a hurry so i asked him to cancel the trip and he just switched off his phone. this is so wrong and painful. i think uber should also care for their customers needs also. make provision for us to make complaints before debiting. please do something am fed up already. i'm an hour late to appointment thanks to uber",2,188,1,0,1,1,2
"always a great experience! i use uber often, i couldn't live without it!",5,13,1,0,0,2,0
"honest to god, worst app ever. every payment method i used didn't work despite them all being valid, customer service is a joke, and frankly lyft feels safer to use as a woman of color. if i could rate this zero stars for nearly making me cry out of frustration and anxiety i would. enjoy that funky lil one star.",1,60,1,0,1,0,2
iko poa sana madereva wapo active,5,6,1,0,0,1,0
he was great polite and corteus,5,6,1,0,0,1,0
hoping for your service (again) in the philippines,5,8,1,0,0,2,0
horrible payment system my account has worked for a year now! i am a cabin crew and i travel a lot. i used to use uber a lot for rides and food delivery. there is no actual way to contact uber.,1,41,1,1,0,3,2
not bad still helps others but some drivers cheat for increasing their trips by telling wrong location is booked by you,5,21,1,0,0,1,1
it's my source of transportation,4,5,1,0,0,2,0
looters in disguise. .drivers are unprofessional. .stole my valuable. .behaved rudely.n uber is not ready to help,1,17,1,0,0,1,2
abdullah is a very nice person. i enjoyed my ride. thank you abdullah,5,13,1,0,0,1,0
"everytime the driver of a new trip will ask for extra money, this is pathetic",1,15,1,0,0,1,2
"it's great but im having an issue, i am trying to re-enter my master card and it won't except it. thats the main card i use, there is funds to use it but its not letting me do it.",5,39,1,0,1,3,2
uber is great but the drivers are not good. i faced some many harram khors.,5,15,1,0,0,1,2
first time using it and it is very useful but the destination is not where the drivers takes the person to such as bus station it is to deferent places can you please have a look at that thanks,5,39,1,0,1,0,2
"horrible experience with uber every driver simply denied the ride due to two bags of luggage,this was because cng fittment into the vehicles thus occupying the luggage space by cylinder. why should i suffer and waste my time for waiting the ride and should be simply denied by the drivers. giving 1 star just because ther is no option for negative marking had there been i would have given -10",1,70,1,0,0,1,2
reliable and excellent efficient service,5,5,1,0,0,5,0
very good 👍 i'm if,5,5,1,0,0,2,0
because i am watching bigg boss 13 again to see my siddharth shukla uber ads r cmg continuously so irritating chi,1,21,1,0,0,2,2
"both times i have used uber, they are fast, in a clean vehicle, friendly and good drivers.",5,17,1,0,0,1,0
not excellent bat very very bat service,5,7,1,0,0,5,2
it is great experience amd makes life easy to reach our destination,5,12,1,0,0,2,0
be reasonable in auto rates common people can't reach your rates,4,11,1,1,0,4,2
"it was good , thanks !",3,6,1,0,0,2,0
"i've been a very frequent user of this app but when things go down and i need help there's absolutely no way to reach out for a customer service operator via chat or even email! uber doesn't seem to care about their customers until that's fixed, peace out. ✌",1,49,1,0,0,5,2
i got raped by the islamic driver but its all good cuz i counter raped him after i played reverse card and now im a taliban soldier,5,27,1,0,0,2,0
for the most part the driver's are excellent. very professional and friendly. a few times the drivers weren't very professional. ex; yelling the passengers name out thru the rolled down window. for the most part i'm very satisfied with the professionalism provided.,4,42,1,0,0,1,0
you r giving me one of the worst service i am your loyal customer when i booked auto the driver said that he will not come cancel the ride and i didn't and he is calling me and scolding me and you are changing me cancellation fee great that is for sure you have lost 1 loyal customer,1,58,1,0,0,5,2
i love riding with uber cause they ate very helpful they have reasonable prices. they also tate care of there clients.,5,21,1,0,0,4,0
it was good i got the auto very soon and cost is also good compare to other,5,17,1,0,0,4,0
"very convenient. but hope all drivers are patient, kind and professional.",5,11,1,0,0,2,0
hard to change a trip. great drivers.,4,7,1,1,0,0,1
uber rewards is dead. now you must pay $10/mth extra for benefits!,1,12,1,0,0,4,2
i hate it uber apps,1,5,1,0,0,0,2
"wonderful experience, now waiting for service near my location.",5,9,1,0,0,5,0
if driver canceled the trip our money will be paid,3,10,1,0,0,4,2
"he was prompt, pleasant, positive and personable! the ""4-p""'s, full-speed-ahead!",5,10,1,0,0,1,0
"it's simple and awesome. summon a driver with preset location, get in, shut up, arrive, and pay.",5,17,1,0,0,1,0
تكلفته و حساباته فيها اخطاء و لا يرد المبالغ المسحوبه.,1,10,1,0,1,3,2
very easy and helpful app,5,5,1,0,0,0,0
"i've done three rides in the last week, and i was happy with it.",5,14,1,0,0,2,0
easy to use app. love that it allows you to track the directions to avoid prolonged trips.,5,17,1,0,0,0,0
safely ride and nice person,5,5,1,0,0,5,0
the driver was fantastic! the car was outstanding and the service was wonderful,5,13,1,0,0,5,0
good app. easy to use. better than any taxi i've ever used.,5,12,1,0,0,0,0
this app is not for a good service drivers are cancel the ride 8 out of 10,1,17,1,0,0,5,2
very good support at this lockdown period. reach us before time,5,11,1,0,0,2,0
i think this is very good,5,6,1,0,0,2,0
i don't use before this so nothing to say,5,9,1,0,0,2,1
the most helpfull app for me,5,6,1,0,0,0,0
so far there's no problem with the system or drivers but it takes too long in terms of booking tho the price is very much affordable and it's a good deal.,5,31,1,1,1,0,2
"very nice travel by uber, driver and service is good",5,10,1,0,0,5,0
"no customer support, driver has cancelled and refused my trip and i am paying cancellation charge. disgusting.",1,17,1,1,0,0,2
"driver was on time, car was clean and driver was polite",5,11,1,0,0,1,0
very nice! car was neat and smell nice,5,8,1,0,0,5,0
earlier it was very good but right now i am using and trying to book a ride.it get back to me in google map and not booked any ride and tell me to set destination in map. abe pagal h kya,4,41,1,0,1,0,2
soooo much easier then driving!,5,5,1,0,0,2,0
it keeps telling me that there's no cars available,1,9,1,0,0,5,2
"excellent affordable service. it will force out the exorbitant, overpriced, corrupt taxi licence plate operators and companies.",5,17,1,0,0,4,0
easy to navigate & order a ride or food delivery,5,10,1,0,0,2,0
the driver dropped me at an unknown location and told me that his phone was hanging and he had cancelled my trip. i had to again book a taxi and had double charges: one for the previous uber and one for the taxi. i really dislike uber and want uber to remove such drivers from kolkata.,1,56,1,0,0,5,2
ek numbar ka app hai bahi,5,6,1,0,0,2,1
i love it cz when i'm in trouble uber always helps me😍,5,12,1,0,0,2,0
good but after two automatically cancelled from uber i got 3rd cab so waiting time increase,5,16,1,0,1,0,2
"excellent app and services, one drawback few times uber drivers cancel s the long trip after accepting it",5,18,1,0,1,1,2
worst app! i was on hurry and i forgot the password when i was tapping on forgot password it was not submitting my new password! 😈😈😈👹,2,26,1,0,1,0,2
avoid using uber because if you miss a car by 4 minutes (even after informing them of the delay) they leave you get charged a lot of money!,1,28,1,0,0,5,2
"very sad experience, very low vehicle availability at any moment of time and rates are almost 3 times the competitions. even the interface is very confusing. you cant add a payment method easily, once added it will decline.",1,38,1,1,0,0,2
alley behind duplexes (not on map),5,6,1,0,1,0,2
i like this app because it is very fast and very good working,5,13,1,0,0,0,0
i know that this is a good taxi service in ahmedabad,5,11,1,0,0,5,0
david was prompt and polite.,5,5,1,0,0,1,0
i love it i always try to use this app for quick transportation. but i wish their cost if become lower i could use in daily transportation. thanks to the developer.,5,31,1,0,0,0,0
"very pleasant and curtous driver, arrived on time and communicated clearly.",5,11,1,0,0,1,0
very nice and pleasant driver,5,5,1,0,0,1,0
prompt service and driver was very well mannered 🥰,5,9,1,0,0,5,0
exelente viaje me fue con miguel 100% recomendable :):):),5,9,1,0,0,2,0
everything was good but prices could b better,5,8,1,1,0,4,2
it was nice and quick.,5,5,1,0,0,5,0
excellent drive .neat and tidy car,5,6,1,0,0,1,0
"please band kar do jab location dekh le accept karte ho to . ghatiya inke chakkar main train miss ho gaya .aaj ,,😡😡😡",1,23,1,1,0,0,2
we thank who create this app,5,6,1,0,0,0,0
"problems with updates , not able to book rides on time ,looks like uber made a bugs inside",1,18,1,0,1,0,2
my only complaint is that it is difficult to cancel an order or something on the order list,4,18,1,1,0,0,2
"worst experience,no customer service at all.there is no response to my complaints",1,12,1,0,1,5,2
worst app nowadays. doesn't get booked on time high price just hopeless this uber is,1,15,1,0,0,0,2
my driver was courteous on time and he was my first ride! thank you very much,5,16,1,0,0,1,0
it's good but sometimes drivers don't come and money is deducted from card.,5,13,1,0,1,3,2
pretty good service even when they make mistakes with cost they still tend to make it right,5,17,1,0,0,5,0
estimated time of arrival is exact. safe & faster route drive. clean vehicle but a/c was not put on. thanks.,5,20,1,0,0,0,0
still as good as ever.,5,5,1,0,0,2,0
i love it.it's very convient.,5,5,1,0,0,2,0
got me there on time even though i was running late,5,11,1,0,0,5,0
"my experience is that uber drivers do not show up for short rides. there was a ""no show"" for my requested 4 block long ride in downtown seattle. i waited 45 minutes only to get no help. i guess there is not enough money involved 8n a shortcride.",3,48,1,0,0,5,2
on time arrival in destination,5,5,1,0,0,5,0
amazing trip with uber captain was humble and polite,5,9,1,0,0,1,0
thanks for giving this application,5,5,1,0,0,0,0
happy with being a lo get order latea4 night.,5,9,1,0,0,2,0
usually cheaper and faster than lyft. drivers are a lot better too.,5,12,1,0,0,4,0
worst fair. showing something from booking to hole journey and suddenly increas at destination. worst experience in ahmedabad city.,1,19,1,0,0,4,2
"very good, and nice, very professional , beautiful car too 😀 👌",5,12,1,0,0,1,0
the app is not working coz i did make an account but still its show me the first page again agin to make an account,1,25,1,0,1,0,2
i always have very lovely drivers,5,6,1,0,0,1,0
this service has never disappointed. keep up the good work!,5,10,1,0,0,5,0
app does save your payment method. it will keep asking again and again to add payment methods.,1,17,1,0,1,3,2
this is very good app. here price less than other auto.,5,11,1,0,0,0,0
since afternoon i'm being verified for not being a robot . wasn't even able to go rurther,1,17,1,0,1,0,2
i want my account reactivated to y,1,7,1,1,0,0,1
luis was extremely helpful and his car was showroom clean.,5,10,1,0,0,1,0
repeated prblems. i entered my request 3 tmes and do not have confimation. i had to walk 4 blocks to accept the pickk up time uber kept repeaing. i am handicpped and walking was very hard. now i am at 3855 davis and no one is here !,1,48,1,0,1,0,2
very simple to use and good to use,5,8,1,0,0,0,0
very very good.thank you uber.cheap and fast .,5,8,1,0,0,4,0
very good experiance with uber. thanks a lot to uber india team. love you so much,5,16,1,0,0,2,0
driver cancel my trip after that they demand 9 rupees such a shameless uber management,1,15,1,0,0,4,2
easy way of getting transport,5,5,1,0,0,2,0
i enjoy taking rides on uber,5,6,1,0,0,2,0
"cost effective, and great service",5,5,1,0,0,5,0
very good app. please use it,5,6,1,0,0,0,0
"great driver, helped with our heavy luggage, got us to our destination on time.",5,14,1,0,0,1,0
he came on time i love when people keep they word specially when is money involved great job my ubers friends!,5,21,1,0,0,1,0
third class app and service as well rate is to much high,1,12,1,0,0,4,2
i just love this app mainly because of the cashbacks it gives.,5,12,1,0,0,0,0
re installing is very complecated please share how to re install,1,11,1,1,0,0,2
arrived on time and very polite and friendly.,5,8,1,0,0,1,0
"very good, but some time trip is cancelled by the driver",5,11,1,0,0,1,2
it is difficult to stay on top long waiting worst customer care,1,12,1,0,0,5,2
nice app. in bangalore with very less cost we are using car,5,12,1,0,0,2,0
always helpful and nice to use for getting to work or having anything including groceries delivered this app has definitely saved me plenty of times.,5,25,1,0,0,0,0
good but fare rates highest,5,5,1,0,0,4,2
really this is very helpful,5,5,1,0,0,2,0
"got the app, filled in details, planned trip, entered card information, error messages. upon checking my back account they've stolen the fare amount from my bank account without authorisation and without service, which has now left me stuck without enough money in my account for even a bus. thanks uber, i'll be in contact with the australian competition and consumer commission. totally unacceptable, will not use or recommend ever. ultimately a taxi got me home for $3 more then uber charged.",1,81,1,0,0,5,2
worst people in the world. their drivers can't find me they cancel the trip when i am in bangalore in front of health directorate and they charge me money. applause. and best part no customer support number review of 2018 👆 review 2021 i am still paying penalties for non reachable drivers. today one drove right in front of me after he saw me. i ran behind him and he won't stop. i have paid many penalties coz i was always in a hurry. tried a refund in vain. uninstalling it forever!,1,92,1,1,0,5,2
bad server. unable to book rides for the past 2 weeks. very upset,2,13,1,0,1,0,2
drivers are good than ola drivers,5,6,1,0,0,1,0
recent update made map feature disabled in honor 7x,1,9,1,0,1,0,2
great drivers everytime. easy to use and never breaks the bank.,5,11,1,0,0,4,0
amount estimation at first was 3.41 jd. after trip started it became 3-4 jd and at the end i paid 4.75 jd! this is a total fraud 😐,1,28,1,0,0,4,2
overall great. some views obscure tiny map when u need to know where to meet driver,4,16,1,0,1,0,0
"convenient, reliable, friendly! overall great experience to deal with.",5,9,1,0,0,5,0
"the prices are very inconsistent i'm starting rides from the same place everyday and the price always changes due to "" busy hours""or something which shouldn't have anything to do with me my fare fee was 55$ for a 15 min ride! i might aswell have been using a cab service.",1,51,1,0,0,4,2
jonathan was an extremely professional as well as polite. i hope to get him as a driver again. thank you johnathan your the greatest,5,24,1,0,0,1,0
"~ worst app most of the time fare shown to me during payment is higher than that at the time of booking. (never happened in ola, blusmart, rapido) ~ even if driver confirmed a ride but does not come, we can't cancel as cancellation charges will be borne by us. i paid via gpay still it shows unpaid as i didn't pay via uber gateway. thus, had to pay double. ~some drivers do wrong tricks to make more money, but no action from uber if you complain. overall, other apps are more customer friendly.",1,94,1,0,0,0,2
i'm trying to get in touch eith a driver in my area that can be my regular driver.,5,18,1,0,1,1,0
i tried downloading this app but it doesn't download so i've been trying to cancel it for over 30 minute i'm nolonger interested it won't cancel this is not acceptable😏😏😏😏,1,30,1,0,0,0,2
they are quick and a clean ride in nice cars,5,10,1,0,0,1,0
very good service till now as per my experience,5,9,1,0,0,5,0
"driver was on time, professional and drove me safely to airport and assisted me with my luggage",5,17,1,0,0,1,0
"i used this app and paid cash to the drive and the app debited money on my card , once complained money was returned to my account in ony two days i thank this uber, and the way they reacted when i complained about my issue",4,46,1,0,0,5,0
the min u giving r not sure,4,7,1,0,0,2,1
i like the and i have rate this app 5 easy to use,5,13,1,0,0,0,0
exceptional driver and person. was a pleasure riding with you matt!,5,11,1,0,0,1,0
please help us to bring it back as grab application are too abusive,5,13,1,1,1,0,2
"wouldn't let me cancel, uber is scamming. i booked a ride on accident and went to hit cancel within 3 seconds. it wouldn't cancel, tried to get my driver to cancel, she couldn't. restarted the app 10 times, restarted my phone, uninstalled and reinstalled-- nothing worked. poor driver couldn't do anything. uber is trying to take my money for an accident. their help section is terrible, no customer service available. and now it keeps assigning me different drivers.",1,78,1,0,1,0,2
the driver was excellent and accomodating,5,6,1,0,0,5,0
brilliant app saved me a fortune on a recent holiday in london,5,12,1,0,0,0,0
i just want to quickly say. thank you for saving me on my late journey home. there's no night bus where i am at the moment. but there's uber. so thank u so much 🙏🏼😩,5,35,1,0,0,2,0
always have good experience. only thing missing is trying to figure out how to schedule future multiple rides. and i still have to take taxi if i'm making a stop that's usually going to be longer than 3mins.,4,38,1,1,0,0,1
"awful service. i've been waiting for 30min to get matched to a driver and everytime i match, the driver ends up cancelling on me. either immediately or when halfway to my location. completely unreliable.i almost missed my train.",1,38,1,0,0,5,2
drivers was not good they hesitate to accept long distance trips they refused to go before accepting ride on msg.company charged extra after completing trip show less charged extra not a good service,1,33,1,0,0,1,2
very good platform with good safety standards compared to other ehailing apps,5,12,1,0,0,0,0
"this is my worst experience, don't try uber ever. use careem its best.",5,13,1,0,0,2,2
my uber pass is not working for premier category cabs. i raised an issue for this but the request got closed with a comment that it has been raised with appropriate teams. pls confirm.,4,34,1,1,1,5,2
on most occassions excellent service,5,5,1,0,0,5,0
no pin generation for last one year. it never gets generated even after repeated installation of the app and clearing all user data. before it used to generate now it does not. although using the same mobile phone and number,1,40,1,0,1,0,2
"easy app for elderly to use. provided picture of driver with history of service driving for uber. also provided ratings by customers of their experience with this driver. driver was quick to respond, courteous, patient providing explanations of route. very comfortable and feeling secure with his skills as a driver. highly recommend the service and the driver.",5,57,1,0,0,1,0
"put in a ride request, paid and got to my destination quickly and safely. friendly driver scott was great",5,19,1,0,0,1,0
helpful great face best driver chatful too am greatful too,5,10,1,0,0,1,0
very kind patient reliable compassionate friendly professional,5,7,1,0,0,1,0
the overall service is very good,5,6,1,0,0,5,0
no words for the frauds of uber's representatives (drivers). they are biggest thives and uber management is their protector. i complaint against him. uber mgt said time over next time complaint with in xyz time. means they are hoping driver will do same thing instead of adjusting the amount they did this to me. as per current tax law in pak sales tax invoice is compulsory if business more than pkr 8000 in one month and they didn't give tax receipt. i'll lodge an fir againt uber against 420 fraud,1,90,1,0,0,1,2
always on time and a safe quick ride to and from.,5,11,1,0,0,5,0
easy and help out an individual!,5,6,1,0,0,2,0
bhot hi bakwas app h jb b book kro tbi bs connecting hi hoti rehti h chor h sare pese btate kuch h jb destination pr pohch jao waha jakr loot lete h,1,33,1,0,1,0,2
no otp received in emergency,1,5,1,0,1,0,2
"always a good experience cars are clean,drivers polite don't have to wait long",5,13,1,0,0,2,0
"been a lot better/nicer drivers in the last 6 months. thx. often cheaper than lyft, when i check.",4,18,1,0,0,1,0
extremely terrible experience. driver comfirmed ride but keep moving randomly instead coming to my location. wasted my 15-20 mins. may miss my train. what if there was someone with medical emergency? find any solution for such incidences.,1,37,1,0,0,1,2
i really appreciated the drivers conversation.he was very knowledgeable and respectful. very safe driver.,5,14,1,0,0,1,0
looking forward to using the app.,3,6,1,0,0,0,1
"john was the best driver i've had yet! kind courteous and very helpful. great attitude, great man! i've never had a bad experience with uber he just happened to be the best yet",5,33,1,0,0,1,0
value for money. on time pickup and drop. convenient and user friendly app.,5,13,1,0,0,4,0
the fact that i had to download the app just to cancel my account means that i will never use uber. i got an email saying that someone was trying to reset my password which is weird because i've never had an uber account and the fact that i can't even call customer service for this is really infuriating.,1,59,1,0,0,0,2
received a charge even though the driver cancelled on me and there was nothing i could do.never use uber again,1,20,1,0,0,5,2
"easy to arrange for the ride. the car arrived on time. the driver was not only a good driver, he was a great conversationalist.",5,24,1,0,0,1,0
"everytime i ride with uber it's a very pleasant and bomb experience, the drivers are awesome their cars are clean they are friendly and helpful. did i mention always on time and are good drivers. that you uber rocks in hilo hawaii",5,42,1,0,0,1,0
"app sometimes freezes, which makes pickup eta difficult to keep track. have to close and reopen app to keep track of driver's whereabouts and arrival.",4,25,1,0,1,0,2
super 👌 👍 nice job aravind driving 🚗,5,8,1,0,0,2,0
"excellent way to get wonderful places, quickly and safely",5,9,1,0,0,5,0
"the prices are affordable & the drivers are quite polite. although i have to admit that sometimes the drop location is not accurate based on which the drivers ask for extra money. drivers accept the ride & then call us to ask where is the drop location if they don't find it convenient, they ask us to cancel. fine map location accuracy cannot be immediately solved. but i feel that, drivers who cancel after accepting the ride should be penalised instead of overcharging the customers.",4,85,1,1,1,0,2
"have been using for nearly 7 years now. very useful app, wherever service is available.",5,15,1,0,0,0,0
very bad user experience. very hard to find customer support while you are facing some issues.,1,16,1,0,0,5,2
its more expensive than other apps like didi and in driver,5,11,1,0,0,4,2
it also should have wallet like careem.,5,7,1,1,0,3,1
app will change drivers often. times 2 or3 times while waiting.,3,11,1,1,0,0,2
"wrote a review recently about the difficulty if getting cabs in the past couple months and soaring prices (claiming there is a surge fee even during very dead, non-rush hour hours). recently, it's been happening as such that everytime i book a cab, even if we follow the exact same route, the price i have to pay at the end is so much higher than the initial stated amount! uber please! what is happening?",1,74,1,0,1,4,2
i am unimpressed is an understatement! they charged me for a cancel when i rescheduled the ride within minutes and they tried to charge my card 40 for a clean up fee when no one even contacted me and asked if the allegations were true. my husband was the passenger and made no mess but the driver called and they took his word on it. they ended up taking the 40 off but i had demanded a refund of the fare and tip i paid and not a dime paid back t,1,92,1,0,0,3,2
"very good service, driver and car are best, good timing of traveling.",5,12,1,0,0,1,0
it's great to have this app,5,6,1,0,0,0,0
good so far and pleasant,5,5,1,0,0,2,0
not getting any cab at night! horrible service now adays.,1,10,1,0,0,5,2
driver dont speak bangla make commuting very difficult.working knowledge of bangla should be manditory when appointing driver partner.uninstalling the app,1,20,1,0,0,1,2
fully use full and affordable,5,5,1,0,0,4,0
takes you where you need to go with freedom!,5,9,1,0,0,2,0
"the cab service is fine but the customer care is extremely poor. like they opened such a big company without thinking about the customer's problems. i have filed a complaint 15 days back, repeatedly reminded them and still haven't gotten a reply. and this is not the first time. they never resolve their customer's complaint just because they know that the person will ride again anyway because they have no other means of travelling! how disappointing!",1,76,1,0,0,5,2
i'm satisfied with uber app.,5,5,1,0,0,0,0
it's fantastic i love ubar,5,5,1,0,0,2,0
"have had great experiences so far,friendly drivers,inexpensive fares.definitely recommend over taking a cab any day!",5,15,1,0,0,4,0
very easy and comfortable to use,5,6,1,0,0,5,0
"way cheaper than a cab. drivers are quick and reliable. i recommend uber to anyone looking for a ride that is professional and affordable! way to go uber, i'll never use a cab again!",5,34,1,0,0,5,0
"good reliable service. the drivers are always kind and timely. my only issue is occasionally they take a longer route than necessary. but all in all ""thumbs up""! will definitely use this service again! p.s. coupons or other form of discounts once in awhile would be nice!",4,47,1,1,0,4,1
so much better then lyft!,5,5,1,0,0,2,0
most unreliable service. dont ever book it,1,7,1,0,0,5,2
wrost service every time book cab or auto after. call the driver and said sorry cancilled .if our side cancil uber penality total trip amount 200 9r 300 .the biggest wrost service uber plz don't use this,1,37,1,0,0,5,2
worst app ever. tried 3 different credit cards and they wouldn't accept any of them. then my bank cancelled my cards because of uber. so yall suck,1,27,1,0,1,0,2
my uber is not booking,5,5,1,0,1,0,2
i am waiting 1 hour driver say me 10 minutes 10 fake app,1,13,1,0,0,5,2
"i'm glad to have such an app, who is highly responsive in both, when allotting the car and in fixing issues. i recently had a payment issue where i was charged a lot. as soon as i contacted them, they refunded my amount in less than an hour. very understandable and gives us discounts quite often.",5,56,1,0,0,0,0
"not impressed. no help options. long process to install app, create account, then find out uber doesn'tt serve the area i'm going to. that's after trying to book on the website to be told no drivers available for schedule date/time. wasted time - they should have said they don't operate in nanaimo. no help in-app. no phone number to call. and despite choosing canada as my country and saving my selection, it reverts to the american flag. nope. i'm a proud canadian. let me see my own flag!",1,88,1,1,0,0,2
not available in singapore anymore,2,5,1,0,0,5,2
i'm satisfied with the app,5,5,1,0,0,0,0
hated it. driver denied to go to my destination coz he had to go to somewhere else. then app stopped working. damn on those service providers.,1,26,1,0,1,0,2
it's good fare is estimated,5,5,1,0,0,4,0
very helpfull in midnight & early morning travelling! perfect timing also,5,11,1,0,0,5,0
uber is not rider friendly. cancellation is the motto of the uber drivers,2,13,1,0,0,1,2
there is no option for manually selecting destination point using putting pin point on destination like in ola .,2,19,1,1,0,0,2
consider on cancellation policy. if user cancel ride due to driver denial then it should not be cancellation charges.,4,19,1,1,0,5,2
it's good for our daily life,5,6,1,0,0,2,0
very timely pick up and drop 👍👌,5,7,1,0,0,5,0
"really love it. especially, to rent cars in chittagong city, it is unwuestionably the best app.",5,16,1,0,0,0,0
"good experience, very useful to working persons",5,7,1,0,0,2,0
we really need it uber in vancouver i love the way is work and very good rates as well.,5,19,1,0,0,4,0
"it's cheaper among all cab services this is the best thing of it but it should add more kinda vehicles like bike and mini cabs for every route and packages/wallet, special facility for daily office or uni going ppl",5,39,1,1,0,5,0
"would've been 5 star; but, the drivers in staten island, have often been either late, or have actually canceled the ride before arrival, for no apparent reason.",4,27,1,0,0,1,2
it is 2020. this should not be an issue still horrible cancellation policies(ubers problem) not mine. this app has made me late to work more times than i can count on my fingers and toes. i order an uber over 45 minutes before i have to be at work (i live 4 miles/10 mins away). there's always a driver within 8 minutes. it shows that and then they end up being 15 minutes away. then i ask them to cancel and they won't and cant. so i get stuck paying 5 extra bucks. horrible app.,2,95,1,0,0,5,2
website is broken and refuses to use a voucher. had to install the app for a single use. would not recommend service at all.,1,24,1,0,1,0,2
"very good ride & driver is nice guy, full marks to uber👍",5,12,1,0,0,1,0
gives me an erection every time,5,6,1,0,0,2,0
maps not loading on huawei 3 nova.,1,7,1,0,1,0,2
"quick and reliable, courteous at all times, highly recommend",4,9,1,0,0,5,0
very pathetic service. my driver cencelled the ride and i was additionally charged for that on my next ride. and i am unable to contact any support team for this issue. they are not providing any contact number for uber.,1,40,1,0,1,5,2
late pickup and late booking and long distance car booking,5,10,1,0,0,5,2
shittiest experience ever. waited almost an hour for a hour to arrive. worst part is i made an reservation the night before. had to cancel and order uber from 2 phones and hope for the best. my mother was now late for her flight. i would definitely not recommend this app.,1,51,1,0,0,0,2
over charged for waiting. didn't even call or sent a message that he had reached the destination.,4,17,1,0,1,3,2
baaaaaad service and drivers are very rude,1,7,1,0,0,5,2
prices change by $20-$30 up and down within seconds. no pattern. when a driver cancels you can't see any information like who they even were unless your right starts. so if there's a confrontation before the ride it's not registered so you can't report it. i waited 45 minutes for an uber to show up after they decided to go sit in a parking lot for 20 minutes down the street. he pulled up but was fighting with someone in the back and drove away without acknowledging me. totally messed up.,1,91,1,0,0,4,2
i cant find the uber pool option. worst update.,3,9,1,1,0,0,2
if you have an unfortunate misunderstanding they will resolve it as best they can.communication is great.,5,16,1,0,0,5,0
it's great but i'll get the hang of it,5,9,1,0,0,2,0
unable to chat with the driver and respond to messages,2,10,1,0,1,0,2
uber is doing good for people.,5,6,1,0,0,2,0
the best transport app ever made. the rates are just overpriced.,4,11,1,0,0,4,2
"this is the worst cab service .you book your ride and it reaches to you after long time and if you cancel the trip they charge you money and even though after not completing the ride you are asked to pay the driver some money. and i think uber should get registered only those drivers who really mean to provide good service .i know its really heck because of traffic in bangalore, but it doesnt mean that autos and cabs should stop accepting the ride request because of traffic.",1,89,1,1,0,5,2
very professional service thank you.,5,5,1,0,0,5,0
wonderful relaxing ride. very nice lady,5,6,1,0,0,2,0
for me it is so useful app.tq uber,5,8,1,0,0,0,0
worst experience. always booking gets cancelled by the driver or we have to cancel for the way they demand for extra bucks. there won't be any notifications too. does not reach in perfect time and hence won't reac our destination on time . never ever wont recommend to anyone. for this red taxi a way better. right on time and confirmed pick up too. adios uber for this wonderful experience. a way more to go,1,75,1,0,0,5,2
"i used to love this service but i've had one to many bad experiences and i'm never going to use this app again would give it a negative star but cant do that, use at your own discussion .",1,39,1,0,0,0,2
ap does not work. won't sign in.,1,7,1,0,1,0,2
god bless you good work keep it up good work,5,10,1,0,0,2,0
pls add up the option of buying package in kms via credit card etc.,5,14,1,1,0,3,2
too expensive. fares are too high take auto instead.,1,9,1,0,0,4,2
where is help section . hot line to communicate verbally.,1,10,1,1,0,5,1
"this is a very helpful service to have and use however, these past few weeks everytime i open the app to order a ride, it glitches so i am not able to see where my driver is/how far away they are! i have to close the app and reopen. most times when i order a ride i have to do this process 4-5 times! it would be great if this could be fixed, i will continue to use the service but the functionality is simply frustrating.",3,86,1,0,1,0,2
first time use uber and i love it. i'm moving around las vegas and it's very convenient and on time,5,20,1,0,0,2,0
"it's good, modern miracle. uber on",5,6,1,0,0,2,0
good service can this help nis,5,6,1,0,0,5,0
"scott arrived within 2 minutes , and we arrived at target destination early.",5,13,1,0,0,1,0
good app but problem like irritation when drivers cancel ride really need,4,12,1,1,0,0,1
narmada 11th.b present mam in the united states and canada,5,10,1,0,0,2,1
friendly person thanks for your support,5,6,1,0,0,1,0
really need improvement in ui,4,5,1,1,0,0,2
good app in case if you don't want to suffer from parking problems,5,13,1,0,0,0,0
app ka koi bhi pailet her jaga jane ko taiar kyo nahi hota hai or mna kerdeta hai kyo.,5,19,1,1,1,0,2
the drivers are asking for extra charge even we are not requesting for out of the station locations also they are keep canceling the rides. very disappointing.,1,27,1,0,0,1,2
always on time! thank you 💕,5,6,1,0,0,5,0
"uber drivers in south africa are the downfall of this company, constant cancelled rides, arrogant drivers, cars that are falling apart. i'd rather walk than using the service again.",1,29,1,0,0,1,2
it works well so far.,5,5,1,0,0,2,0
best service ever. the whole process was very quick and cost effective,5,12,1,0,0,5,0
"с меня сняли за ожидание, хотя я стояла на улице и ждала таксиста. видимо, так убер покрывает разницу с более дорогим, но более ответственным такси",1,25,1,0,1,3,2
great uber and my problemm mera account nii banta 1month hoo gya .plz guide kre .,5,16,1,0,1,0,2
worst service i will never recommend anyone and dont trust their service if you're in emergency or hurry and top of it they don't have any customer care number .no sense of responsibility towards customer's worst of all,1,38,1,0,0,5,2
ge5s me to concerts when i get drunk.,5,8,1,0,0,2,0
think you guys are going to be great,5,8,1,0,0,2,0
the surge charges are the only thing i can complain about and i feel is a scam.,4,17,1,1,0,4,2
great and very quick and cheap,5,6,1,0,0,4,0
it really fast and good,5,5,1,0,0,2,0
best ride service. meaning someone needs to beat them out. just use them. you'll see what i mean when you try to contact customer service. you need to have a phone number to call i dont want an email back or someone typing me stuff. i want to be able to get on the phone and call when something happens. the pool option let's riders pick up people that are literally miles away as well. i've been late to work from uber's that go to the middle of nowhere to pick up another rider many times.,1,96,1,0,0,5,2
"good experience. however drivers who accept ride requests in series, i.e, when they still have 2 or more dropoff pending, should be cautioned as it wastes riders time.",4,28,1,1,0,1,1
"awesome experience, first time riding with uber. kristin was awesome.",5,10,1,0,0,2,0
ki kijk ooo tomk to,4,5,1,0,0,2,1
mardarchood app. bulle ka app. jab zarorat hai jab nahi open hota app.,1,13,1,0,1,0,2
"good, but uber needs more riders in ph. takes a lot of time to get a ride",5,17,1,1,0,5,2
one of best app for cab,4,6,1,0,0,0,0
"no han respondido a mi reclamo y ha pasado ya 1 semana. no he podido usar uber porque no puedo pedir un servicio hasta que pague estos 28,600 que ya se descontaron de mi cuenta. estaría pagando 2 veces por un viaje en el que recibí un pésimo servicio (el conductor no usó tapabocas en todo el viaje y casi se choca varias veces por hablar por telefono) y se supone que me devolverían el dinero por esto. ya envié las pruebas que me pidieron y sigo sin recibir respuesta",1,90,1,0,0,1,2
"nice app, thanks to development awesome app.",5,7,1,0,0,0,0
always check you're bank account for double charges,2,8,1,0,0,3,2
having trouble with y'all app,1,5,1,0,1,0,2
great app in whole world,5,5,1,0,0,0,0
cool and driver was good in nature,5,7,1,0,0,1,0
3 cancellations in 10 mins. very unprofessional and unreliable,1,9,1,0,0,5,2
i need to know how to add a stop,5,9,1,1,0,2,1
good service uber to sk hasan,5,6,1,0,0,5,0
always shows the longest routes so that they can charge more,1,11,1,0,0,5,2
"i am unable to tip my driver for a ride earlier today. i read the ""in app tips"" on uber's website and still have not found the option to tip the driver. i'm also unable to sign up for uber rewards. i get a message that says an error has occurred. lastly, i would like to know my friends received the details of my trip i shared with them. i wish there was a option to save their contact info. i do not want to give any app access to my contacts. can someone tell me where the safety toolkit exists?",4,101,1,1,1,0,1
only way to not see pop ups asking to rate app to to rate.,1,14,1,0,0,0,2
extremely difficult to work with after you've made the ride and your trying to contact driver for loss item.,4,19,1,1,0,0,2
never have drivers available terrible company wish i could give zero stars,1,12,1,0,0,5,2
uber spoiled driver partner life .,1,6,1,0,0,1,2
"awful service. keep getting rides cancelled or the app says ""finding your trip"" for ages. costs just as much if not more than regular taxis.",2,25,1,0,0,5,2
"ride bhi nahi mili or paise bhi deduct ho gay,kafi time waste hua or driver khud hi cancel kiya fir turant dusra kiya and again saying 19min me agli ride, matlab kya ho raha hai bhai,very frustrating",1,37,1,0,0,0,2
constantly having bad experiences with drivers. i'm sick of it.,1,10,1,0,0,1,2
why does the pickup location always shows wrong whereas ola & others show my pickup location (home) correctly. always i need to call the driver & guide him the route. this is very irritating. hope you guys look into this & resolve asap,1,43,1,0,1,0,2
very nice. my old balance has been adjusted without any hassle automatically,5,12,1,0,0,3,0
delhi i am very happy for you service.thanks,5,8,1,0,0,5,0
great app. convenience is key,5,5,1,0,0,0,0
life saver app. love it,5,5,1,0,0,0,0
was going late for parole . he got me their and gave me positive encouraging words,5,16,1,0,0,5,0
"some of the nicest and friendly people around. mr curtis was a very responsible driver, friendly, even volunteer to wait for me at my drop. i can't say enough good thing's about him.",5,33,1,0,0,1,0
charging too much fees. uber charged me rs 575 from howrah station to airport.,1,14,1,0,0,4,2
excellent but takes time to get the auto.,5,8,1,1,0,5,1
this aap is very cool & shi is serviec good,4,10,1,0,0,0,0
super quick for pick up and drop off very efficient and friendly service. very happy and will use again 😊,5,20,1,0,0,5,0
comfortable ride with a very professional driver,5,7,1,0,0,1,0
"why is the 'change payment mode' option enabled even after the ride starts, when all it would eventually show is ""payment mode cannot be changed after the ride has started"".?",4,30,1,1,0,0,2
terrible business strategy and pricing now a days for uber. not going to book again unless the prices are normalised.,1,20,1,1,0,4,2
"i flew into atlanta, my driver picked me up at the rideshare station within 5 minutes of my request! his vehicle was clean and he was very pleasant.",5,28,1,0,0,1,0
qdo consigo uma corrida é ótimo. mas até chegar a esse ponto são vários motoristas q aceitam e cancelam. pra que isso?,2,22,1,1,0,5,0
pickup correct location safe to reach tha point. best service,5,10,1,0,0,5,0
i support my family members with the help of uber,5,10,1,0,0,2,0
fabulous prompt service. clean vehicles. easy to use app. wonderful all round.,5,12,1,0,0,5,0
the application is good but sometimes amount to be double,5,10,1,0,1,0,0
love uber! drivers very friendly & always on time & best no long waiting time! love ya uber & drivers!🤗🌹🦋,5,20,1,0,0,2,0
there is few modification that you must do,5,8,1,1,0,2,2
i haven't used uber for a long time but i think it's better than before thank you,5,17,1,0,0,2,0
"timely pickup, friendly drivers, very helpful/ useful in emergency situations!",5,10,1,0,0,1,0
"my experience is always wonderful with uber. the drivers are always pleasant, courteous and knowledgeable of the area they are driving.",5,21,1,0,0,1,0
iam happy time to pick tq uber,5,7,1,0,0,2,0
uber has improved my quality of life !,5,8,1,0,0,2,0
"2 stars is just being kinda generous at this point. as of late this price gouging is just ridiculous, i traveled about 15 miles, to get there around $20 now to get back home $71! really uber, really? there was no surge, not busy either. the other issue is i had the driver tell me since they can see how far were going if it's not more than 10 miles most won't except. that's not right uber. never had a problem until a few weeks ago. pls do better, this is not a good look uber",2,96,1,1,0,4,2
"horrible! waste of time good to see you replying to my comments in play store. i would like to raise the problems faced by me. when ever i am in urgent need of the ride it would not be available. i know it's hard to get one but it keeps on loading saying connecting to 3, connecting to 2. it takes a lot of time and prevents me from opting other options. please do try to make it available to say 'no rides available' soon if they are and not waste our time. hope you would take mea",3,98,1,1,1,5,2
they come whenever you need one.,5,6,1,0,0,2,0
now a days there service is very poor. charges are high but cab are not coming on time,1,18,1,0,0,5,2
corteus and friendly driver 10 out of 10.,5,8,1,0,0,1,0
no yellow cab nonsense. straight away ride without phony detours.,5,10,1,0,0,2,0
can't create an account. after otp verification and name redirects to sign-up screen.,1,13,1,0,1,0,2
its v good for fastly going anywhere,5,7,1,0,0,5,0
cannot see what action is taken against drivers,5,8,1,1,0,0,2
less prices comfort and great experience,5,6,1,0,0,4,0
"why am i being asked to make payments for a trip i already paid for, making it impossible for me to get rides.i have receipt of payment. and the driver refuses to pick my calls",1,35,1,0,1,0,2
this app sucks on android. i hate it.,1,8,1,0,1,0,2
"glitches. sometimes gives incorrect routes, like every other day it does for my apt.",3,14,1,0,1,0,2
there seems to be a bug in this latest update. am unable to contact the driver or cancel the ride.,3,20,1,0,1,0,2
i love the uber app. it's so easy to use and exceptionally efficient. but you've got to update your maps to include new and developing areas. nice one guys 😉,5,30,1,1,1,0,0
"julian was a great driver, quick and knowledgeable about traffic in miami.",5,12,1,0,0,1,0
very polite and helpful driver,5,5,1,0,0,1,0
great for nights out on the town!,5,7,1,0,0,2,0
driver didn't accept our trip by saying that they didn't accepted our luggage's to keep in cab. they rejected to keep our luggage's in cab.is it your rules?😣,1,28,1,0,0,5,2
nice driver excellent customer service!,5,5,1,0,0,1,0
nice and easily ride book app,5,6,1,0,0,0,0
love your service very low price travel.,5,7,1,0,0,4,0
need better drivers . unprofessional drivers,5,6,1,1,0,1,2
uber is better then ola. uber service is very good,5,10,1,0,0,5,0
fast and effictive and pocket friendly,5,6,1,0,0,5,0
not yet working we could not login wast off time stupid app. again not able sign for this uber i think purpos fully ur trouble to a custumer all stupid question for login. not supporting properly.,1,36,1,0,1,0,2
not friendly help option how to use uber software more friendly,3,11,1,1,0,0,1
amazing 😍🤩🤩 experience with uber moto and uber pakage,5,9,1,0,0,2,0
"i've just had the poorest experience, where my wife was discharging from the hospital with our newborn and i couldn't get anyone to pick the trip for 35 minutes, no matter if i used ""confort"" or ""black"" or any fancy title and price like that. it's likely not the app's fault, but it nonetheless broke my trust that with uber i can go anywhere whenever. i couldn't add tips or incentive to make them accept the race, i felt utterly powerless in a time of need.",1,86,1,1,0,0,2
well natured drivers and quick service.,5,6,1,0,0,1,0
"drivers often keep driving so they don’t have to pick up the ride, but won’t cancel so they still get paid. drivers will pick you up then refuse your destination and cause you to be behind schedule because you have to wait for another driver. drivers have verbally assaulted me and sexually harassed me. drivers have picked up the ride but not pick me up and unless i cancel and incur the charge, i can’t use the app till the driver either claims to have dropped me off or finally cancels the ride. the app will charge you before completing the ride so if you uber doesn’t show up or refused the ride, you have to pay a second time and don’t expect to see your money back for days. if you take a pool uber will often send your driver off route in hopes to pick up more people, doesn’t matter how long it adds to the trip.",3,159,1,1,1,1,2
really good app for moderately cheap ride,5,7,1,0,0,0,0
its very helpful for me to travel😊& also it is very easy to use.,5,14,1,0,0,0,0
nice app ! loved it !,5,6,1,0,0,0,0
too much fare. also not getting any discount ☹️,3,9,1,1,0,4,2
don't need it. works well.,4,5,1,0,0,2,0
waze and uber are the 2 best apps. ever.,5,9,1,0,0,0,0
"rarely a driver around, and the freezing of money for over a week is ridiculous. soon as i get my money back, i'm not using them anymore.",1,27,1,0,0,5,2
where i reach before in a low cost.now for a same place i pay more then before.for example where i reached only in 80-89 rs now i have to pay 100 or more for a same place. .then why should i use uber. i use any other site or taxi.,2,50,1,0,0,4,2
"the drivers have been ridiculous. after accepting the trip, they call and ask the drop location and when i did not say the location on phone they either misbehave and cancel the trip or just cancel the trip without acknowledging it. they only come when the drop location is convenient for them.",1,52,1,0,0,1,2
goob app but very expesive on my area.only 2 blocks you are going to pay almost $12.,4,17,1,0,0,4,2
i rated this app 5 but i was a continue user of thid app for past 2 years but now itd fare are increasing day by day,5,27,1,1,0,4,2
good job safe and gunine rates,5,6,1,0,0,4,0
i had a hard time trying to pay for my uber ride even though i had money on my card. i kept saying switch payment and that was my only payment.,3,31,1,0,0,3,2
very nice guy and so humble,5,6,1,0,0,1,0
would suggest 2 improvements - should be allowed to book a minimum of 2 simultaneous rides like ola - speed indicator on app - sos button required,2,27,1,1,0,0,1
i love it uber shoaib kazi.,5,6,1,0,0,2,0
it became too expensive but the service is very good,4,10,1,0,0,4,2
"it's the best app ever. comfortable, secure and reliable.",5,9,1,0,0,0,0
"top 5 most used app during normal times, functional, adding a stop and changing destinations needs a little work but is getting better. drivers seem to be doing a nice job during the pandemic but it is up to each individual to clean and wipe their cars and i have seen some do it and others not",4,57,1,1,0,0,0
was having personal frustration but the driver was a kind one and very professional he made sure i got safe despite the muddy road,5,24,1,0,0,1,0
i took yesterday uber in qatar i lost credit card inside i took seconds to realize that i couldn't reach the driver because in app no way to find the driver mobile after the trip is done tried with the support very bad also . this take us the conclusion dont take uber and take other company the support is available 24/7 you can also reach the driver on the spot easily till now i didn't get any answer from uber. sir.i claim already the credit card from the uber driver thank u so much .,5,96,1,1,1,0,2
awesome service to have .,5,5,1,0,0,5,0
very good performance good service ok thanks,5,7,1,0,0,5,0
"very good and helpful app,tab but overpriced",3,7,1,0,0,4,2
i cant sign in on ub i need a ride,5,10,1,0,1,0,2
"very polite and excellent person,this is my first good experience trip,i was always unhappy,but because of my trip from vasai to byculla was so smooth and polite person dharmesh i have liked to travel by uber",5,36,1,0,0,1,0
"just when i think uber might get it right, once again they disappoint. went to schedule a ride to my vaccination appt made through this app and was quoted a rate of $40 to go 1.16 miles. really uber? 7:15 on a tuesday night doesn't seem like prime time. almost feels like price gouging, doesn't it? i'd better be getting a cocktail and a foot massage with this ride.",1,69,1,0,0,4,2
very reliable and always on time,5,6,1,0,0,5,0
reasonable price and good drivers,5,5,1,0,0,4,0
concerning. drivers are getting selective. leaving clients stranded.they ask you where you are going and if not to their liking they cancel.,1,22,1,0,0,1,2
i can't able to login in uber.,5,7,1,0,1,0,2
the adds must be reduced,4,5,1,1,0,0,2
this is an awesome app for busy city like dhaka. it's service is good.,5,14,1,0,0,0,0
"actual billing 200% of upfront estimate. uber support simply ignoring all messages - on email on app on twitter. no proof supplied, no ride breakdown supplied. in violation of the law. try booking a scheduled ride - they'll quote intercity fares for a 20km ride. literally 1500 quoted for a 20km ride. they can literally mark your accounts to show different, elevated fares. tested on 2 devices kept next to each other. overall, a shady piece of software from a shady business. avoid!",1,83,1,0,0,4,2
ridiculous app. driver cancels the booking anytime.,1,7,1,0,0,0,2
"that's bad app for sri lanka. not helpfull. don't waste your time, money and data",4,15,1,0,0,0,2
drivers are asking to cancel the ride,2,7,1,0,0,1,2
"uber y'all need to just get on the news in florence,s.c.& announce y'all are leaving!it don't make no sense for uber to be here if you can't ever get a ride!it's frustrating as hell and b.s.!3 weeks now and me and my wife have found an uber one damn time!this town was full of uber & we get covid affected it but really at this level of nobody giving rides is ridiculous!then cuz of it we gotta get reaped a new one by local cab companies!so just leave this area then cuz can't get an uber!",1,96,1,1,0,5,2
i dont like the fact that you think you can go up 2 dollar more for a ride that's cheaper on lyft,3,22,1,1,0,4,2
it is expected to be easy to operate,5,8,1,1,0,0,1
ok good but not satisfied,5,5,1,0,0,2,2
i wish there was a feature that allows people to book specific drivers. apparently there is one but it doesn't show.,4,21,1,1,1,0,2
cool app ! no dought but t the network of uber is not working properly in derabassi distict mohali and we are just seeing the drivers location it was not accurate nd the trip doesnt start. i hope uber devs will resolve this issue in the next update . thaks uber customer aaryan,5,53,1,0,1,0,2
it allows drivers to lie about trips that never took place. it didn't even reverse my payment cause the driver ended the trip instead of canceling making it look like the trip took place. complained on the app but i was never assisted. don't use your card to pay just use cash otherwise you will be scammed,5,57,1,0,1,0,2
one of the best app in india,5,7,1,0,0,0,0
the best way to go,5,5,1,0,0,2,0
"in time service with good hospitality and respectful answer. caring women, children and old thank you",5,16,1,0,0,2,0
so glad i found uber at iah airport- got home alot quicker than waiting on shuttle definitely the way to go!,5,21,1,0,0,5,0
"had a pathetic experience overall. their drivers don't accept the booking and if they do then they make us wait and apparently tell us to cancel the booking making us pay the cancelation amount as well.i mean why the hell should i pay for someone else's mood change. also, uber bikes are good for nothing.they accept the booking and ask us to pay them more in cash and idk if they have a community bcoz no one in that area accepts booking after we deny the same.",1,87,1,0,0,1,2
been riding for yrs now and there's been a few hiccups but overall they good!,5,15,1,0,1,2,0
good app but sometimes it becomes very slow when i click on locations.,5,13,1,0,0,0,0
this app is go bt drive always cancel ❌,5,9,1,0,0,1,2
"please bring the update of otp for cab drivers before they start the trip , like ola. because most of the uber drivers cheat the customers by starting the trip on their own.",3,33,1,1,0,0,2
uber is great but sometimes drivers accept your trip but don't move for awhile towards you. it would be 5 stars otherwise,4,22,1,1,0,1,2
the drivers available are frequently canceling their rides. because of which i wasn't able to reach my destination on time.,3,20,1,0,0,5,2
its really good always i ll be with confidently espicaly in night time whenever wherever i ll go but recently i got an small prblm becs of cab got cancelled and still it' didn't sollowed but plseeeee solow it as soon as possible n next time please don't do this prblm n i hope ur understanding thanks for ur all,5,60,1,0,1,0,2
"uber era bueno pero ha dejado mucho que desear, cuando tienes problemas con tu facturación. ya no resuelve ni atienden tus quejas.",3,22,1,1,1,3,2
the driver was very nice and very friendly.,5,8,1,0,0,1,0
good experience need to improve the pick up address.,4,9,1,1,0,0,1
"i love app, the trips safety",5,6,1,0,0,0,0
في السواقين كتير بيرفضوا الطلب ومش بيردوا يكنسلوا الرحلة علشان العميل اللي يكنسل,2,13,1,0,0,5,2
best ever uber is very helpful app,5,7,1,0,0,0,0
"on time, clean car, great driver.",5,6,1,0,0,1,0
this apps is good but now a days having problm when i book for mi office daily driver use to mi accept reqst and when i get into the cabs driver missbehve and say that plz take another cabs i hve a problm . plz kindly take action about this i m from kolkata,2,54,1,1,0,0,0
good.but the fare is toooo much.,5,6,1,0,0,4,2
excellent service. economically helpful for passengers. very happy journey.,5,9,1,0,0,5,0
worst app. no one is picked correct time. 2 times payment for one ride.,1,14,1,0,1,3,2
love it better than other apps.,5,6,1,0,0,0,0
i had no problem with uber until they would not let me get a ride or food because supposedly i didn't pay for an uber ride. how can i not pay for an uber ride it's automatically taken out as soon as i order it. anyways i didn't care i go online and try to pay it and it's not taking my card so i'm there reading it and nothing's working. i contact them and i tell them and they say i have an outstanding balance i need to pay. i ask for the information and why because nothing shows up on my end as declined. they just say the date and the car and i have an outstanding balance again basically and tells me i need to pay. its nit taking any of my cards so how can i pay. after hours and hours they say they put a hold on my account so basically my cards cannot be used until i show them my id with my full name proving i'm me. i have to prove i'm me just to pay you for something i don't really think i should pay for? and then they just marked it as solved so i couldn't reply back. it's just so irritating that i actually just switched to lyft.,1,218,1,0,1,5,2
سيئة. عدم إمكانية التواصل مع السائق,1,6,1,0,0,1,2
"i wasnt able to tip my drivers and figured there must be an update i need to do. did the update and now i can't book a trip. at all. they give me no option to put in my pick up/drop off location. doesn't matter if i press the back, up, down, profile, etc buttons. i cannot book a trip. i just see the map of the damn world😤😤😤",1,69,1,1,1,0,2
"app ruim, serviço bom. depois da atualização o app não atualiza o carro movimentando. além da localização não aparecer corretamente",2,20,1,0,1,0,2
there is no contact centre to call in qatar. today the driver cancelled the trip but the app keeps askibg for qatari riyal 10.00 to be paid to the next driver. there is no way one exit it. so finally deleted the app. lousy app,1,45,1,1,1,0,2
and on first there is a discount6r,5,7,1,0,0,4,0
"don't car ethe smallest bit about their employees, and yes, they're employees by all accounts. it's easy not to care is it",1,22,1,0,0,5,2
"hello sir, i left my shoes in the cab how can contact the driver to recover it.",5,17,1,0,1,0,2
giving you 5 star because you resolve my problem and also nice service!,5,13,1,0,0,5,0
this app has alot of bugs this specific app hanging my phone.,3,12,1,0,1,0,2
"was god a few years ago but lately it's become worse than the old taxy apps, consumers get no protection and drivers scam you every way they can",1,28,1,0,0,0,2
"exceptionally comfortable as the the ride was smooth and the driver was very friendly which makes the journey even with bad roads or traffic a good one , i liked the trip. only the equipment (cars) should be upgraded to better one its high time to replace the fleet which is also an active part of feeling good . atleast when operating from an international airport.",5,66,1,1,0,5,0
"i dont know if there was an update or something, but i am no longer able to open the app. it asks for my phone number, and then my password. it begins to load up and then logs me out again. i uninstalled and reinstalled, same thing. had to take a lyft instead. i will change rating back to 5 stars once fixed.",5,63,1,0,1,0,2
i left my phone in rosas car w a recent drop off at 3 clinton st easthampton ma,5,18,1,0,0,2,0
"tea was terrific. proffessional, yet personable.",5,6,1,0,0,1,0
app is hanging. can't change location while on trip because it hangs.,1,12,1,0,1,0,2
its take 50mb memory and the service is not that gud,2,11,1,1,0,0,2
it takes alot of time to book a cab or an auto. this app is of no use in case of emergencies.,2,22,1,0,0,5,2
"excellent driver, very nice person, need more drivers like him",5,10,1,0,0,1,0
it can be more easier,5,5,1,1,0,2,2
but my mobile restore after not open any account,5,9,1,0,1,0,2
i didn't ride before with uber so i'm new,5,9,1,0,0,2,0
uber jaipur in play store should be renamed as eon jaipur. every cab you book is an eon which is also not good in condition and so compact that 4 people can barely adjust. need to reduce the number or atleast introduce a new caregory of compact cars.,1,48,1,1,0,5,2
"great service, only onething is sometimes when we book the ride, drive called where is the distination, if they do not want they are asking to cancelle the ride, if we study like that uber will charge next ride.",4,39,1,0,0,1,2
better service from other cabs,5,5,1,0,0,5,0
this service has helped me get to and from work for a couple years now and my only complaint is it's hard to get a ride later in the evening and during bad weather. but otherwise it's a great service!,5,40,1,0,0,5,0
one of the best uber drive's in perth and the bonus was he actually turned up after 3 none english spoken drivers cancelled the ride. it was a pleasure to meet the old gentleman,4,34,1,0,0,1,1
its very good app and wonderful,5,6,1,0,0,0,0
جميل وسريع جدا بس مفيش عروض بينزلها اوبرا زي كريم وسويفيل,5,11,1,1,0,0,1
comfortable short ride to shopping mall,5,6,1,0,0,2,0
mostly drives are driving well,4,5,1,0,0,1,0
more or less hassle free,5,5,1,0,0,2,1
"so far in over a year of using this app i have had only one uncomfortable experience and it wasn't anything life threatening. mostly all the drivers have been considerate, respectful and helpful. i am more comfortable with this form of travel then the old taxi system.",5,47,1,0,0,2,0
it's been a great to be here 😄😃🤣,5,8,1,0,0,2,0
have you on time everywhere you need to go,5,9,1,0,0,2,0
this app is useful and very good app,5,8,1,0,0,0,0
"great, no issues at all with the app",5,8,1,0,0,0,0
i love uber.very good apps,5,5,1,0,0,0,0
cheap.feature rich service .wth loads of frequent discounts n offers !,5,11,1,0,0,4,0
very accurate with pickup snd arrival times,5,7,1,0,0,0,0
useful app trustworty and reliable drivers.,5,6,1,0,0,1,0
great app. definitely makes it easy to get around the city.,5,11,1,0,0,0,0
"just awesome , so simple , learned how to use it literally in less than 2 min !",5,18,1,0,0,0,0
this app is best for riding compared to ola,5,9,1,0,0,0,0
1st time using uber and i had a fantastic experience. would highly recommend it. app itself was a little bit confusing. i didn't have any trouble though when someone showed me how to use it.,5,35,1,1,0,0,2
always have a safe trip wherever i'm going with them,5,10,1,0,0,2,0
"friendly driver, the waiting time was minimal",5,7,1,0,0,1,0
the app is not giving the option of different prices for all the type of rides i need to know why,2,21,1,1,0,0,1
yeah this is ok to use ok,5,7,1,0,0,2,0
always a very positive experience when i ride with uber.,5,10,1,0,0,2,0
no problems easy to use,5,5,1,0,0,5,0
"i'm unable to book a ride from more than a month. i have requested support team to check on this issue.they only reply with saying "" your patience will be appreciated"" nothing more than that.",1,35,1,0,1,0,2
i always have a positive experience with uber 😍🥰,5,9,1,0,0,2,0
"it was my first cab ride and after booking within just 7mins as promised the cab arrived which is a great surprise, also the fare is cheap enough,i am very very much impressed",5,33,1,0,0,4,0
i had a few problems with standing at 1 am in the dark waiting on a lift cab.but never with uber its the best!.sometimes the cars have a littke smell but thats the drivers fault so for me i'm gona stay with uber. thanks uber!,5,45,1,1,0,1,2
most entertainment driver & safe drive,5,6,1,0,0,5,0
good very good excilent nice super good good super,1,9,1,0,0,2,0
better in every way i love how accurate their location tracking is,5,12,1,0,0,2,0
"keeps giving verification codes numerous times , unabling me to install it",5,12,1,0,1,0,2
"que desilusión. al comienzo todo funciona súper bien, pero ahora la aplicación está terrible. tanque te hace el cobro antes de que tu tomen el servicio y lo peor es que aveces no salen los servicios y aún así hacen el cobro . me parece lo más deshonestos y abusivos",1,50,1,0,0,3,2
availability of cabs is very poor. and app update is very much slow.,3,13,1,0,1,0,2
use it when i need it,5,6,1,0,0,2,0
"do not let drivers to confirm orders over 10min of wainting, its outrageous.",1,13,1,1,0,5,2
"better than a normal taxi service , way quicker and cheaper",5,11,1,0,0,5,0
not easy to get a ride as drivers keep rejecting the request,3,12,1,0,0,5,2
i can't even sign up. maybe ill try again another time.,1,11,1,0,1,0,2
your rides are too expensive for students.,1,7,1,0,0,4,2
"excellent service, prices and polite drivers.",5,6,1,0,0,5,0
very neat and clean car,5,5,1,0,0,5,0
last time man not good he is very very bad im sooooo hat,1,13,1,0,0,1,2
"i am forced to give a bad review. i forgot my password and reset it. but the app won't let me log in again. i wrote to customer care, but haven't gotten a response. i have enjoyed all my rides, but the app just doesn't match the rest of the service at uber.",2,53,1,0,1,0,2
very nice. very professional. first time rider.,5,7,1,0,0,1,0
super .uber rate is better than ola,5,7,1,0,0,4,0
great initiative for easy move,5,5,1,0,0,2,0
"very impressed, a driver usually responds within minutes and always have a good professional attitude. also very good value for money and the price is quoted upfront. thumbs up from me.",5,31,1,0,0,1,0
it costs more in sl per km when you are travelling over 10 kms. so it's not reasonable for customers.,5,20,1,1,0,4,2
awesome driver! so nice! great music,5,6,1,0,0,1,0
"awesome service, great to have. hopefully all areas have some auber drivers working the area. makes transport so much easier especially when your waiting on your car at a mechanic etc.",5,31,1,1,0,5,0
"worst app ever, no captain found, captain always want to give you ride or not it's uptp him i spent 2 hours still jo ride useless application ever, i am going to uninstall it",1,34,1,0,0,5,2
every time they asking where you want to go or cash or card bla bla many times they cancle or transfer,4,21,1,0,0,5,2
"text between the driver just drops. should be an option for the driver to tell you they are canceling or lost. they start coming, you plan and get ready, then they drop, you're stuck",3,34,1,1,0,0,2
"very nice ride, pleasantly disposition driver. she is awesome to have for an uber driver. i will tell my friends and others how nice it was to travel with uber.",5,30,1,0,0,1,0
nice service & right timing.,5,5,1,0,0,5,0
i was charged rs 120 despite the fact that driver refused the trip. technically i got charged for facing inconvenience. thank you so much for that.,1,26,1,0,0,3,2
while sharing status or booking cab for someone else contacts loading is awful. it takes 2-5mins to load all contacts on my phone with all required permissions.,3,27,1,0,1,0,2
shame. i can't place an order and got stock up till midnight. keeps saying can't place an order. what a space to enter and provide a better service and get this guys out of business,1,35,1,0,0,5,2
wonderful service i'm very impressed with uber thank you uber,5,10,1,0,0,5,0
you have improved your services but cab conditions are really poor. possiblly due to covid conditions driver not able to maintain the vehicle,5,23,1,1,1,1,2
she very polite & helped person.,5,6,1,0,0,1,0
i love uber every time i use it i feel i'm in the right place with right people i was only challenged one when they sent me are uber guy who was very rude at me but since then i'm very happy with the service,5,45,1,0,1,1,2
rubbish appp.always show fare on peak.even 5 km distance show fare of 700 .dont use this appp,1,17,1,0,1,0,2
double charges and fare miscalculation,2,5,1,0,1,4,2
nic is a great guy❤️,5,5,1,0,0,1,0
its easier for me to request and not forgetting that the payment for the trip is affordable,5,17,1,0,0,4,0
my driver was very nice and we had an interesting conversation.,5,11,1,0,0,1,0
i use uber because i can charge the ride to my credit card. i don't like the way the price changes based on the time of day or holidays. why pay more at 8am than at 8pm. same distance; same price!,3,41,1,1,0,4,2
easy and convinent to use,5,5,1,0,0,2,0
nice clean car friendly driver! what else could you want?,5,10,1,0,0,1,0
my ride today was excellent and the describe was super nice and did a great job thank you,5,18,1,0,0,2,0
"prompt, friendly & efficient service",5,5,1,0,0,5,0
fairs are very high sometimes but the service is very good,3,11,1,0,0,5,0
very helpful qnd useful app and low price also,5,9,1,0,0,0,0
dated / timed booking can be applyed.,4,7,1,1,0,0,1
this is a good uber but the drivers who are driving the uber taxi are thives when the money is low they make it high they are doing bad and this will make the people run away from these company,5,40,1,1,0,4,2
"it worked for awhile paying cash here in guatemala but after i changed my cell number and facebook account they stopped accepting cash payments here-- something about ""not being able to confirm facebook account"" .i don't have a credit or debit card and uber accepts cash here in guatemala-- just not mine 😕",1,53,1,0,1,0,2
lovely and awesome app loved it ☺️🤟🤞,5,7,1,0,0,0,0
"waited 70 minutes for everyone to turn me down despite me being a 15 minute drive away, as someone that has relied upon uber to get home from work for months i have been let down one too many times",1,40,1,0,0,5,2
i loving ride with manoj. he is very cooperative thanks to uber,5,12,1,0,0,1,0
it really is a life saver!,5,6,1,0,0,2,0
best rides excellent experience with uber,5,6,1,0,0,5,0
wellington was an excellent driver and really professional.,5,8,1,0,0,1,0
good and comfortable drive also save for us.,5,8,1,0,0,5,0
great but plz tell me how to add other payment method its urgent.!,5,13,1,1,0,3,1
good ride & well behave. reached on time. thanks,5,9,1,0,0,5,0
it's very useful & yasier to me.,5,7,1,0,0,5,0
convenient and fast. but is there a way to book an uber ride in advance?,5,15,1,1,0,5,0
never had a serious problem.,4,5,1,0,0,2,0
good experience. safe ride go for it 👍,5,8,1,0,0,5,0
your driver took cash from son yet i paid for this trip with my cheque card. please investigate. it's not a lot of money but it's the principle that concerns me.,1,31,1,0,1,3,2
do i get discounts as an uber driver?,5,8,1,1,0,4,1
"the app has a bug. when someone shares a ride with me, and i click on the notification, i'm not able to see the ride. the notification just disappears. there should be an option to view ongoing, shared rides within the app",2,42,1,1,1,0,2
i am happy with it so far 😊,5,8,1,0,0,2,0
he knew the area real well. made me feel better about my destination at dos picos park,5,17,1,0,0,2,0
gets me to where i need to be and i get to meet nice people along the way. great,5,19,1,0,0,5,0
most of the times it connects me to the cab which is far even when there are cabs nearer,3,19,1,1,0,0,2
"better option and availability is always there. though couple of issues have arised in the past, else still a reliable option.",5,21,1,0,0,5,0
uber app is user friendly. nice to use. rate is competiitive.,5,11,1,0,0,0,0
this app is not working always has an error i cant sign in,1,13,1,0,1,0,2
some drivers don't want to pick you up and some don't want to drop you at your destination and none of them want to accept the discounted rate trips. while you as the passenger can't complain about a specific driver and there's no way to upload your screenshots as proof of the drivers unprofessionalism. you are not allowed to cancel without panelty fee when driver don't want to accept your trip and driver not cancelling on his side is just wasting my time. service is becoming poor by the day.,1,90,1,0,1,5,2
1st time using uber and my uber driver was the best!,5,11,1,0,0,1,0
"athere are 2 problems primarily i face while using the app - 1. payment for ride through card is a hassle - no easy way to open the app and pay for the last ride from the app (without a notification and/or booking a new ride) 2. while paying, it asks for otp. on receiving otp, it doesn't pick it up from the messages. this could really help in removing the hassle in putting in the otp manually",3,78,1,1,0,0,2
supirnya gak ada yang bener,1,5,1,0,0,1,2
it is very good for dropping,5,6,1,0,0,2,0
the cab app.is essential in today's era nothing more then these,5,11,1,0,0,0,0
this was my 2nd over ride ever and my driver amir was great,5,13,1,0,0,1,0
"fares have become ridiculously high. keeps on displaying that ""fares are higher due to increased demand"" when in reality they're like that the whole time. this used to rarely happen a while back and now it occurs on a daily basis 24/7",1,42,1,0,0,4,2
lessen the time of waiting,5,5,1,1,0,5,1
"i put the same address everytime and i live at a rv park some people pull up fine and some never come to me bc they ""lost"" doesn't even get brought to my rv park because the map says a whole road over",3,43,1,0,0,1,2
could definitely be easier to add a stop.,3,8,1,1,0,0,1
please take this to kimberley,5,5,1,0,0,2,0
"good on the most part. occasionally they cancel my cab when i've been waiting 15 minutes which is annoying, however 95% of the time, good service",4,26,1,0,0,5,0
"service speaks for itself - never had a single bad driver in dozens and dozens of rides. package delivery is extremely handy, quick, and reasonably priced. i love this app and will always recommend it whenever given the chance",5,39,1,0,0,4,0
every thing seems to be alright,5,6,1,0,0,2,0
need help got a new number but when i try to download the app and sign on to it and unable to,5,22,1,0,1,0,2
"when booking an auto in india, when the driver calls, he is not able to hear our voice. it's happening every day and it still hasn't been fixed",1,28,1,0,1,0,2
i used uber from 5 years this is awesome and friendly app and driver are so good but some driver is not good but i love this application,5,28,1,0,0,1,0
good app but you need more drivers.,4,7,1,1,0,5,1
still not able to recognise location names. on the otherhand they charge toomuch irrationally for tiny deviation. very irrational and not justifiable at all.,2,24,1,0,0,4,2
excellent app and service i only request uber bcz they are the best price reasonable,5,15,1,0,0,0,0
"if there was a dislike button on this i would have rate that i am a really frequent traveler. i am so much frustrated from this application there is no customer care number nothing how we can give feedbacks drivers dont know the drop off location whenevef they accept they ask on msg and once they come to know they tell us to cancel so the penalty will be charged to us not them this is pathetic behaviour, every driver never knows the dropp off location, they never cancel ride from their sides .",1,94,1,1,1,0,2
so far i have not had any issues,5,8,1,0,0,2,0
was good before but nowadays has become increasingly expensive and this urges customers to look for other ulternatives,2,18,1,0,0,4,2
poor set up. i cannot complete set up because a 2fa code is needed. horse is before the cart. i need the uber account completed before adding it to my 2fa app.,1,32,1,1,0,0,2
allways there when you needed it .,5,7,1,0,0,5,0
i had an outstanding amount.i asked uber that ur driver has charged an amount against me. which i have already paid after the trip. and the next min i had no outstanding amount.☺️☺️,5,33,1,0,1,3,2
exceptional professional experience and joyful ride,5,6,1,0,0,2,0
is there an uber that i can pay with cash cause i don't use cards,2,15,1,1,0,3,1
vevry good app i like this app specially for its drivers they are better then ola 👋😄,5,17,1,0,0,0,0
nothing say very nice and helpful app,5,7,1,0,0,0,0
"what is up withe drivers in bangalore these days? we have to wait for hours at a stretch, endure random cancelations and also poor behavior many a times. does uber set any kind of a standardization process with the drivers, at all?",3,42,1,1,0,5,2
experience has been good for most part except for the occasional dishonest drivers especially in regards to their location. overall good app for the purpose.,4,25,1,0,0,1,2
"drivers always go to road behind house & don't always answer phone when i call to tell them (i watch them on my phone as they search for the house), app updates then i get a notice the app soon won't be available unless install new app, all drivers to date have been friendly & safe drivers - when someone does eventually arrive.",3,63,1,0,0,1,0
"you deserve a -10 rating! i was over charged for a ride by r51.00 on 27 july 2022 and when i queried it as soon i disembarked the uber vehicle, uber support tells me my query can't be refunded as its 30 days over due. thank you uber for ripping me off on r51.00 and no explanation on what the over charge was for. your app is the worst and your support is a total waste of time. thanks for being nothing but thieves. zero morals :((",1,87,1,0,1,3,2
good the driver was friendly,5,5,1,0,0,1,0
"excellent driver, nice car, no wait time and very pleasant driver",5,11,1,0,0,1,0
it made it easier and safer than ever,5,8,1,0,0,5,0
"great guy, real respectful, helpful and professional",5,7,1,0,0,1,0
"beware of fares and drivers. the driver who came to pick me up is working for more than 1.5 year but he was taking something toxic during complete journey. if you love your life, don't take uber and even if you take just verify if driver is trustworthy or not. moreover, take care of fares. what they show is different from what they charge.",1,64,1,0,1,1,2
car quality is good but bike quality should be in0roved,5,10,1,1,0,1,2
"you steal money from us. then when we contact the worst customer care on the planet, you apologize, tell us it was a mistake and keep the money with you in the form of uber credits. bloody frauds. how is it returning our money when you keep it to yourself in the form of credits. your customer care is so annoying. and now you ask me to send a note here. but i haven't received any response from you. uber customer care is a joke.",1,85,1,0,0,5,2
good smooth driver. very nice. good conversation.,4,7,1,0,0,1,0
great w/ every driver. i was disabled. very helpful.,5,9,1,0,0,1,0
"the app is easy to use, the drivers come pretty fast and are really friendly. even the ones that don't talk much are nice to give you a quiet ride.",5,30,1,0,0,1,0
always shown check your connection try again later,1,8,1,0,1,0,2
very professional driver. arrived early. beautiful car. highly recommend,5,9,1,0,0,1,0
one of the best digital product experience ever 😍,5,9,1,0,0,2,0
i have paid driver cash directly eventhough they are charging money twice. i have faced this situation twice and they are not giving correct response,1,25,1,0,1,3,2
really best cab provider.awesome customer support.provide some free rides to old users also.,5,13,1,0,0,5,0
"deleted this app 5 months ago,due to before booking a ride for every booking it is giving you have dues from the previous ride.if we didnt use the service or driver cancelled the trip then also asking.i faced worst situation of this app service.",1,44,1,0,0,5,2
when its cold outside and i have to go school the next day. right on time,5,16,1,0,0,2,0
uber is always our first choice for booking cab service,5,10,1,0,0,2,0
"uber is an excellent service! everything is so automated it's ridiculous! the drivers come quickly, they get you there, and the rates are very reasonable. be sure, that if the rates were not reasonable i would find other transportation such as a bus. so far everything you do is perfect!",5,50,1,0,0,4,0
horrible experience nearly every time. drivers don't pick me up unless it's double or triple the usual price to get home and nearly every night i end up walking home in the rain (6 miles)or waiting for over an hour most of the time it's both,1,46,1,0,0,1,2
"can't add a stop once your trip has started. also, scheduling a ride ahead of time is not possible as the car/clock icon does not appear on my app even though i have the latest version. i read that it may simply not be available in my area or unavailable temporarily. regardless of such excuses, it is unreliable and a needed feature at all times in all areas.",2,68,1,1,1,0,2
"james at dfw was fabulous, got me to the ritz-carlton as fast as he could safely!",5,16,1,0,0,1,0
"i love this app, but the problem is if i late to much i have to pay surcharge if i late the exact time",5,24,1,1,1,0,2
experience has been great but these guys charge 25% commission from poor drivers. sad 😔,5,15,1,0,0,4,2
nice but cancel charges is bad,2,6,1,0,0,4,2
this is so awesome app for travelling,5,7,1,0,0,0,0
not so good it take much time to come,5,9,1,0,1,5,2
unable to sign-up after installing. reply sms for four digit pin not found. how can i solve the problem? awlad hussein dhaka bangladesh,4,23,1,0,1,0,2
"its ok need to bring back the $5.00 ride once a month,permanently",5,12,1,1,0,4,1
تطبيق اكثر من رائع ولا غنى عنه مفيد جدا,5,9,1,0,0,2,0
there will be 15 mins available for us to cancle the ride,5,12,1,1,0,0,2
app keeps popping up when i'm trying to open other apps. please stop. joe,1,14,1,0,1,0,2
ever i try an uber it only gives me demand is high and charges 2.5x worst rife and very high prices,1,21,1,0,0,4,2
on time and pleased with the service.,5,7,1,0,0,5,0
"perfect! jose was early, pleasant, helpful",5,6,1,0,0,1,0
good app for passenger and white callor person because no any person travelling in local transport.,5,16,1,0,0,0,0
my first and only uber experience was stellar.richard was on time and a competent driver.,5,15,1,0,0,1,0
loves it here! best ever it's the conveniences for me! 10 outta ten!,5,13,1,0,0,2,0
not happy about fees changing daily and also not my fault when there's traffic. uber needs to give daily commuters a set fee.,5,23,1,1,1,4,2
"many options not available like , auto, bike, outstation , rental",1,11,1,1,0,0,1
worst app don't have customer service for customers,1,8,1,1,0,5,2
interesting and safe driver. clean and comfortable ride. ibrahim is the best!,5,12,1,0,0,1,0
its expensive but always reliable and safe and clean,4,9,1,0,0,5,0
it's cheaper and better then ola,5,6,1,0,0,4,0
so far for the past 2 weeks it has been good and simple all the drivers i met are nice as heck.,5,22,1,0,0,1,0
not having a car when visiting family? uber has made it possible to get around without the pressure of having to hire a rental car.,5,25,1,0,0,5,0
becareful with uber they charge me 5 dollars for the driver canceling. if i canceled the ride fine but the driver. and they go back into your account and charge u waiting fee when the driver went to the wrong location. that dont make no sense.,1,46,1,0,1,3,2
i am happy for my trips with uber safe and secure driv and driver are very quit and sympathy,5,19,1,0,0,4,0
this app is not a good it takes a time,1,10,1,0,0,0,2
"my driver was rude, he don't respect my boundaries and was verbally abusive. this is not safe.",1,17,1,0,0,1,2
thanks for getting wayner safe home!,5,6,1,0,0,5,0
they mostly do fraud in anyway,1,6,1,0,0,3,2
works great. love the live location tracking of the car coming to get you.,5,14,1,0,0,0,0
it does not find my location in many instances,4,9,1,0,1,0,2
amazing ride and discount they charge less than any other vehicle,5,11,1,0,0,4,0
uber is not at all reliable and the taxis in istanbul doesn't have any sense or respect whatsoever to customer. they cancel the trip infront of ua to take someone else when we were waiting for more than 15 mins,1,40,1,0,0,5,2
i am not able to log in.please help me out to log in.i have reinstalledthis app several times.but i m nit able to log ib,1,25,1,0,1,0,2
awesome app extremely accurate i love the interface!,5,8,1,0,0,0,0
i'm not able to access the app,5,7,1,0,1,0,2
my review is deleted. why? and this app is crashing while login.what the hell.,1,14,1,0,1,0,2
the driver was on time,5,5,1,0,0,1,0
"recently, uber app can't be installed for 2 months. what's the problem?",5,12,1,0,1,0,0
good. keep making feel us safe and comfortable for ever .,5,11,1,0,0,5,0
i have had a great experience with using the app and service. i like the mapping tools. for the the consumer. and the location of the driver. a great benefit is the license plate number and description of the vehicle picking you up. a very safe experience.,5,47,1,0,0,0,0
it's helps me at night after work,5,7,1,0,0,2,0
its very good service. but when i want a long distance destination. mostly every driver refuse to go. otherwise awesome service. 👍👍,5,22,1,1,0,5,0
"fraud, uber and its drivers do fraud. when we request and wait at the pick up point, they make us wait in sun and then the driver cancels the ride and the blame on us, and later it shows balance on our side. also uber supports its drivers for doing this they get a lot of money without giving any service and we need to pay before uding it next time. people don't fell prey to this fraud brand and fraud service. uber should be completely banned in india for doing such unethical and fraud business.",1,96,1,0,0,1,2
always a good experience wherever i travel to.drivers are courteous and mannerable,4,12,1,0,0,1,0
always on time. fare is terrific. vehicles are always clean and comfortable.,5,12,1,0,0,5,0
i forgot my password and wanted to reset .i did so but i m always getting to see that enter your phone no and send the otp i also did that . please see to it i m having a great proem regarding this. thank you.,2,46,1,0,1,0,2
easy to use and very accurate and safe,5,8,1,0,0,2,0
good service with budget friendly.,5,5,1,0,0,5,0
great app and easy to use,5,6,1,0,0,0,0
always dependable and always on time!,5,6,1,0,0,5,0
it is nice but there should be good cars,5,9,1,1,0,5,1
what is all this charge after 5min cancellation.if your driver can't be on time so i change my mind then i get charge,3,23,1,1,0,5,2
on time. cheerful and nice!,5,5,1,0,0,2,0
worst app better to use ola instead of uber,1,9,1,0,0,0,2
i have been a long time and frequent uber user and i’m nearly close to done with them forever. i just waited a ridic amount of time in the cold because uber said it was 3 min away. try 15+ minutes. i’m standing outside work seeing everyone else get picked up whilst i’m waiting for a ride that is less than 2 miles long. can’t you just be honest about the amount of time? then i can wait inside. last week my driver straight up drove past my location and kept going. when i go to cancel they said i would be charged $3 for wasting the drivers time? uber refunded it but the audacity! who can i bill at uber for wasting my time? time wasted while your app takes considerably longer to call uber pool so u can group as many people together as possible. what’s in that for me? gradually prices are climbing and service is deteriorating. your ride passes have become a joke. i saved like $10 last month. sounds like the cheapest customer loyalty program i have ever heard of. i never write reviews like this but i’m so over it!,2,196,1,1,1,5,2
there is always a surge. i have had a good experience with uber initially but now the prices have gone really high. there is almost always a surge.,3,28,1,0,0,4,2
make it better navigation map for us and driver's give them tab,5,12,1,1,0,0,2
hi please provide otp before starting ride. 2 -3 times uber drivers started trip without pickup. so provide otp then it will be effective,4,24,1,1,0,0,1
"facing worst experience, when ever i book a cab, it shows huge cost to me and shows network outdated. its costing me for 7kms 280rs + . can you guys tell me what will you charge for per kms. u people are looting the people seriously. sorry to say i'm uninstalling the app. so that other people know about this issues always.",1,62,1,0,0,4,2
wonderful service . i love uber service.,4,7,1,0,0,5,0
what a ride superb !,5,5,1,0,0,5,0
the customer service is very poor no one can help or solve your problem . they creat problems,1,18,1,0,1,5,2
it been awesome to ride with them they always come on time,5,12,1,0,0,5,0
no time to wait the present life,5,7,1,0,0,2,1
slim was awesome knoxville baby,5,5,1,0,0,2,0
they're have no customers care support in bd,1,8,1,1,0,0,2
excellent please download this i a new phone.,5,8,1,0,1,0,2
some times it is much clever in not showing the drivers near by for a ride at most needed times. personally verified this one,3,24,1,1,0,0,2
"while booking the fair was low , afterward the fair is high. the book taxi while it's on the way it was cancelled by driver, it will take much more time for booking another taxi / auto. it's very hectic.",4,40,1,0,0,5,2
after installing the app i can't activate it. it's asking for details over and over again and nothing happening. i wouldn't recommend it.,1,23,1,0,1,0,2
"very poor service. most of the times drivers' phones are switched off. data calls are rejected. customers are kept waiting for 15 minutes then rejecting any form of communication. horrible, absolutely horrible during emergencies.",1,34,1,0,0,5,2
very disappointed from uber. i'm using this app since 2 years and it is getting worse.,1,16,1,0,0,0,2
"not happy with the service, the driver cancels the trip because he cant find the place and i was charged for it and also previously the driver never pitch up because he was lost and i was charged the full price. uber is robbing us, i wouldnt recomend uber and some of the drivers are rude, their maps take them the long route and pinned at the wrong places and we charged more than what the app says.",1,78,1,0,1,0,2
"dear best wishes, you are satisfying me at maximum your possibility",5,11,1,0,0,2,0
nice trip and good bhivior,5,5,1,0,0,1,0
"it's very bed, last somedays it's shown only intercity.",4,9,1,0,1,0,2
if i could give less then one star i would. driver ran out of fuel as soon as we pulled away and then they still deduct the full uber price not using them anymore going to delete the app.,1,39,1,0,0,5,2
it takes me evewhere wherever i may be,5,8,1,0,0,5,0
he confirmed my ride and made me wait for almost 40 minutes. i almost missed my flight. the system should have a way of cancelling automatically if the rider takes 15 minutes befor arriving to allow someone near pick the client.,1,41,1,1,0,0,1
fairly priced and gets me from a to b. 👌,5,10,1,0,0,4,0
"on time, and nice guy!",5,5,1,0,0,1,0
well satisfied with this 👌,5,5,1,0,0,2,0
"no customer service for drivers available, very hard to find answers.",1,11,1,1,0,5,2
"fast response nd real nd legit trust worthy ,love uber for life dat wat i wil b using ooo🥰🥰",5,19,1,0,0,2,0
"nice person, i had really good chat with the driver.",5,10,1,0,0,1,0
this app is better than ola charges also not so much cost finally it is better than ola cabs,5,19,1,0,0,4,0
"too expensive dont know why and whenever you really need ride, you are not gonna get it ever. edit: application is still behaving same and seems useless.",1,27,1,0,1,0,2
"friendly, calm and overall a nice gentleman!",5,7,1,0,0,1,0
just started using it. switched from using lyft nightly for the past year. lyft is good for what it's for.but never offers any discounts for loyal riders or anything. actually had more account probs than anything with them taking money from my account for literally no reason at all. 15$ lost and found fee for absolutely nothing. i had never lost anything. anyways my brother uses uber and he gets current customer discounts through his email all the time. 5 stars. it's also always cheaper than lyft by a couple bucks for me.,5,93,1,0,0,4,0
"amazing travel app far better than ola which is doing fraud with its clients by tying up with drivers who don't have manners and cancel taxis without intimation to client, you wud surely miss flight if you are relying on ola",5,41,1,0,0,0,0
love uber. super convenient and reliable.,5,6,1,0,0,5,0
"had problems with credit cards but customer service with ""chat"" was very helpful. also think""chat"" button should be more prominently displayed. spent a long time searching for it in help menu. anyway our reserved ride was very good, expensive, but good.",5,41,1,0,1,3,2
very friendly and a careful driver. car very neat and clean. 5*'s. thanks for the pleasant ride mr. phillips! :-),5,20,1,0,0,1,0
uber rides and uber eats are always my go to apps! the people go above and beyond. they are so nice and friendly,5,23,1,0,0,0,0
this guys the man. good. convos and service top notch,5,10,1,0,0,1,0
it was good and comfortable,5,5,1,0,0,5,0
this app won't let me install it even though i have more than enough space for it,1,17,1,0,1,0,2
its a perfect app because it is 3x cheaper then grab,5,11,1,0,0,4,0
without uber i would be a mad person.i love most if not every driver and ride. my life is so hectic uber makes it easy peasy.,5,26,1,0,0,2,0
incredibly easy and great application. keep up the good work uber,5,11,1,0,0,0,0
richard is excellent! thank you so much!,5,7,1,0,0,1,0
thank you! fixed: wrong cost calculation to the countryside. after arriving driver should return to the city before end the ride in application and the cost of the trip substantially increases,5,31,1,0,1,4,0
nice app for late comers and always available but sometimes price is shown very high. otherwise good app.,5,18,1,0,0,0,0
i could not understand why that driver asked me to pay rs. 40/-towards airport toll charges extra. i also paid.so please clarify.,5,22,1,0,1,1,2
convenience of the modern world!,5,5,1,0,0,2,0
drivers abuse application mechanics and abuse the system for their advantage and waste customer's time and causing them cancellation fees when they cancelled totally awful customer support.,1,27,1,0,1,1,2
you are making fool of indian people by sharing fake promo code through flipkart super coin exchange.,1,17,1,0,0,4,2
"fantastic driver, very polite . enjoyed my trip",5,8,1,0,0,1,0
very banghar app che aa,5,5,1,0,0,0,0
the app is awesome. only number of vehicles should increase at the busy time with same rate.,5,17,1,1,0,5,1
pathetic service. their payme t option via upi does not work.it has happened multiple times that i paid via upi but it shows as unpaid.their help service is also pathetic. no responses from the customer care for days. i have stopped using now.,1,43,1,1,1,0,2
"good/ bad thoughts: 0. uber pass and uber share works very well. 1. if you plan something important then please don't rely on uber. drivers sometime act like a big time jerks. 2. over the if driver knows they are traveling towards traffic area or long location where they don't wish to go, they simply cancel the trip. 3. support absolutely suk.worst support ever. support has no idea what they are talking about or what an issue is! all they do is come up with a sorry ass. ideally they should have a proper toll free number.",3,97,1,1,1,5,2
fantastic - can't wait for national coverage! 🙂,5,8,1,1,0,5,0
realllly gud thanks for uber,5,5,1,0,0,2,0
lot of drivers are fake and using their fake identity. i have come across with some instances where the photo is different from driver and sometimes the vehicle. in hyderabad lot of drivers ask the fare and then cancel the ride from their end to save commission paid to uber in such case rider lost all the data of the ride. he or she cant even know in which vehicle they are travelling and the route even. uber please wake up.,2,81,1,0,1,1,2
you will deserve the stars only when you do something about the map that glitches and provides the wrong location. and some drivers accept the booking and call us to cancel it saying they are far away. please look up against this issues. about the drivers it would be better if they are around the radius of 1km and can accept the booking. they are demanding us to cancel the booking is absurd since they accepted it.,1,77,1,0,1,0,2
i've never written a review about anything unless it was extremely positive. honestly though uber has the worst customer service ever. how is there not an easy way to call someone and get help. it's absolutely ridiculous. there's no excuse why a company making this much money can't hire people to deal with bad experiences during rides. also why am i being required to wear a mask even though i have my vaccination and masks are no longer mandated in my state.,1,82,1,1,0,0,2
no puedo conectar mi uber,1,5,1,0,1,0,2
"i lost my wallet in one of their cars. there is a form that is supposed to be able to contact the driver or at least attempt to. however, it is broken, and only shows an alert immediately saying ""sorry you couldn't connect with your driver."" i've tried messaging their support in twitter whereupon they asked for my email and phone number before proceeding to completely ignore me for an hour!",1,71,1,0,1,0,2
i got down without my hand bag at my dedtination but driver showed his honesty and brought my bag to handover me.,5,22,1,0,0,1,0
"driver polite, dress up nice car comfortable.",5,7,1,0,0,1,0
it's a awesome app. everything is best,5,7,1,0,0,0,0
it is the worst app with worst costumer care. i've lost my mobile phone in a uber cab two days back. the driver asnwered to my phone but then he stopped picking it up. i've been trying to log in to the same uber account since past two days but it's impossible without my old no. so i bought a new sim with same number but now it's showing i've to reset my account to get access but it'll delete all the information about driver. i'm trying to reach any costumer care number but they have none.,1,97,1,1,1,0,2
"i honestly don't know what i would be doing ,if it wasn't for uber.this year ,i have had fluid in my knee and it's hard to even walk down the street,then my car broke down .thank god i am able to call uber ,any time ,day or night and with in 4minutes ,i have a ride outside my door.i also have taken an uber to n.j. for thanksgiving day and was able to spend the holiday with my family .and i didn't need to bother them to pick me up.uber got me there in under an hour.thanks uber",5,98,1,0,0,2,0
yet to test the features!,5,5,1,0,1,2,0
i just hate this . today my mom got accident with uber . he didn't stop his car . n ran away. 🤬🤬🤬🤬🤬,1,23,1,0,0,1,2
app has a few small glitches but drivers are friendly and get me where i need to be.,4,18,1,0,1,0,2
i used to wait 45 minuted for a cab. now i have to have my hat on and ready to go.,5,21,1,0,0,2,0
i want to add google pay as payment method,5,9,1,1,1,0,2
superb sevice.service as well as worth for money.,5,8,1,0,0,4,0
"happy with the car, the service, and the driver and that's all that's important.",5,14,1,0,0,1,0
"accommodating, patient, and efficient; complete professional.",5,6,1,0,0,5,0
lovely person. we all had a good laugh,5,8,1,0,0,1,0
"uber this days is stealing from us, you give a price on the app and when u got ur destination, the price change. pls return my money",1,27,1,0,1,0,2
"uber has gotten even more simplified. the service is great and the driver (frantz) was very helpful and represented uber in a professional manner. hadn't used uber in a while, and it continues to be a very important and valuable resource for commuters.",5,43,1,0,0,2,0
this is a better way to travel,5,7,1,0,0,2,0
"phone communication is really not good. driver always phone call. with parents, friends etc.",5,14,1,0,0,1,0
not user frienly like ola app,2,6,1,0,0,0,2
new to uber but what am amazing experience - well done,5,11,1,0,0,2,0
v good application and to good driver's better opportunity in city late night safely trevel,5,15,1,0,0,0,0
the quickest way of getting a taxi,5,7,1,0,0,2,0
no email ever received. almost missed my flight.,4,8,1,0,1,0,2
"bhe**odo tumhara 1 bhi driver nhi ata, or jab ham cancel krte h to next ride m hmare hi paise cut te.,😤 ma ch********",1,24,1,0,1,0,2
not too happy with random surges but other than that got to my destination ok,5,15,1,0,0,4,2
"driver's are very rude, they accept the ride then after 20 minutes cancel the ride and waste our time. uber is getting pathetic day by day.",1,26,1,0,0,5,2
i like because of virat kohli fans,5,7,1,0,0,2,0
very nice app and it is not much costly,5,9,1,0,0,4,0
good. has to lower the pricing and improve availability,4,9,1,1,0,5,0
showing payment 87 rs and driver asking for rs 110,1,10,1,0,0,1,2
today i booked a cab in morning my cab arrived but driver refused to go to airport and cancelled my trip. becoz of him i missed my flight. and gone with mental trauma and very heavy charges of reschedule of my flight. i m very disappointed with uber.,1,48,1,0,0,1,2
"roberto was an excellent driver, very comfortable and nice car. enjoyed talking to him.",5,14,1,0,0,1,0
"uber app is excellent, but sometimes driver behavior so rude.",5,10,1,0,1,1,2
easiest way to go thanks uber and it depart,5,9,1,0,0,2,0
"so bad. went to schedule a ride and it just went into an endless loop saying that i needed to change payment. i did, and the endless loop repeated. only after cancelling, and having the fare double, was i able to schedule.",1,42,1,0,1,0,2
very nice but service slow,5,5,1,0,0,5,2
iam satisfied with it.good app,5,5,1,0,0,0,0
"service is completely unreliable. drivers drop pick ups at whim and will leave you stranded. better to stick with real taxi companies - to me, the extra few bucks is worth knowing that i will be picked up.",2,38,1,0,0,5,2
"he was professional, polite & played jazz music, which i loved! my first uber experience. very nice.",5,17,1,0,0,1,0
we can go one place to another by using this app,5,11,1,0,0,0,0
worst app. i had to pay cancellation fee when the driver have only cancelled th ride. this app just eats your money.,1,22,1,0,0,0,1
without even allotting a driver they are charging cancelation fee. the support / customer care is pretty pathetic. in case of issues there is no one to address it.,1,29,1,0,0,5,2
uber is the best transportation company ever,5,7,1,0,0,2,0
"i have book my cab for my family to drop home and the driver took a long route even though i have paid him advance and extra too, my home location is permanent for the past 2 years and haven't faced any problem for multiple rides but last driver looted my family saying i have book the wrong address for which i tried to complaint but received no response thank you for the service for the past 2 years its time to say good bye.",1,85,1,0,1,5,2
very helpful.sometimes some drivers not confirming our trip,5,8,1,0,1,0,2
navigation problem. uber always shows wrong location which is not expected.,4,11,1,0,1,0,2
i think uber is providing great service to its costomers. it is great facility for people in low price.,5,19,1,0,0,5,0
best ever n budget friendly.,5,5,1,0,0,4,0
"worst app.aj tak itna ghatia app nhi dekhi.insaan ko lut ne mai mahir hai.pehle to apne ap trip cancel ho jata hai uske bad customer se cancellation charge bol k double, triple usse vi jyada charge leta hai.plz guys don't use this app.110/- dikhane k bad 500/- cancellation charge le liya.one star v deserve nhi karta.",1,56,1,0,0,4,2
useless. my account was hacked and i contacted them on twitter but they responded with checking please wait and after every 10-15 days i asked for and update but same . wait more. for 2 months . and then they stopped responding.,1,42,1,1,1,0,2
very quick but very expensive,5,5,1,0,0,4,2
my last experience is good,5,5,1,0,0,2,0
on 4.4.19 while we were travelling with a uber cab to amri hosp mukundapur from ananyacybercafe suddenly the driver stopped the car near doltala on jesore rd stating technical trouble.he instead of arranging another uber cab prfered to push us in to a road taxi. this should be avoided and help the people particularly to elderly people like me.,1,59,1,1,0,1,2
i have had great drivers an horrible drivers but mostly great,5,11,1,0,0,1,1
good love it v cheap,5,5,1,0,0,2,0
"last night was my first, and likely last, use of uber. hailed a ride after a concert, and first driver canceled before getting to me. had to hail a second, who was awesome, but i noticed after hailing that a second hold was put on my account, two $50+ holds. lucky i had the money to cover it or i would have been stranded, and i still have to wait for the first hold to clear. on top of that, the cancellation refund was credited to my uber account instead of my back. thanks uber.",1,95,1,0,1,3,0
always an error using app after i had an issue with a driver it stopped working i can sign in but every time i request a ride it says error i have funds egg is the issue,1,37,1,0,1,0,2
"polite, well manner, sweet looking, clean car, safe driver (best feature). smooth ride.",5,13,1,0,0,1,0
please this service open in pakistan's city sialkot,5,8,1,0,0,5,0
this app offers a high quality service,5,7,1,0,0,0,0
bad service in pune viman nagar to much waiting and after 20min driver cancel the ride and charging rs63 . bad experience with uber not expecting that at all,2,29,1,0,0,4,2
rate should be low for bangladesh customers.,5,7,1,1,0,4,1
it would be great if you could give option to make payment for last ride in case of debit card rather than asking user to make payment while booking next ride which is quite irritating sometimes,5,36,1,1,0,3,2
excellent app. and the service is just awesome.,5,8,1,0,0,0,0
"useful service when public transport is not an option, though occasionally overpriced when busy forcing me to find another way to get to my destination or use another taxi service.",4,30,1,0,0,4,2
can't find amazon pay option in payment,1,7,1,0,1,0,2
r e v i e w ' o n l y ' t o ' c l a i m ' f r e e ' r i d e s . . .,5,34,1,0,0,2,1
"bad experience. d grad app. worst service. good decision taking by transport department,it should be ban at all over india.",1,20,1,0,0,2,2
connie was friendly and on time! great ride,5,8,1,0,0,1,0
mast app hai plz discounts,5,5,1,1,0,0,0
couldn't find driver and he cancelled so had to pay $48 and also $68. will try someone else next time,3,20,1,0,0,4,2
loved this service. had a pleasant drive at chennai inspite of language problem,5,13,1,0,0,5,0
best app with cheaper rates,5,5,1,0,0,4,0
good but can you keep bikes to,5,7,1,1,0,5,1
"it was just fine until my credit card expired and now this app won't allow me to update it or add a new one. looks like they don't want my money, at least i wish i hadn't found out at night with no public transport running.",3,46,1,1,1,0,2
"very professional. reasonable prices mostly. on time, every time. polite drivers.",5,11,1,0,0,4,0
always care and listen customers. excellent service 👌,4,8,1,0,0,5,0
i hope they add dark mode it would immensely help low vision people,5,13,1,1,0,0,1
the app is good but m very much disappointed by one thing that when we book new ride driver accepted the ride and than denied to go with us. this happens multiple time with me. its very irritating. i just don't understand if they are far away frm us why they accept our ride.,3,54,1,0,0,5,2
wayyy to expenvise they take advantage of the situation!,1,9,1,0,0,4,2
one of the best to earn and ride. love it,5,10,1,0,0,2,0