ReClass/outputs/test_predictions_mtl_mtl_original.csv

1	review	rating	word_count	tagged	feature_request	bug_report	aspect	aspect_sentiment	bug_report_pred	bug_report_confidence	feature_request_pred	feature_request_confidence	aspect_pred	aspect_confidence	aspect_sentiment_pred	aspect_sentiment_confidence
2	i've notice they'll be 3 or 4 cars around and no one excepts the request. i'm literally 5 miles away from down town from wilmington and cant get a ride? if your "employees" dont wanna make that $. please cut your app off. tired of watching them stare at my request and not except. at least taxis would at least respond and show up. it was only 9:30 pm at the time. but guess what? lyft showed up! i'll be using them from now on. i've had enough!	1	88	1	0	0	5	2	No	0.5256381	Yes	0.9923987	App	0.94270736	Negative	0.99132043
3	i was charged for something while i was riding uber to my credit card, they don't want to refund my money. mexico's uber admins really did it this time. it's happened several times. i use cash now.	3	37	1	0	0	3	2	Yes	0.9618291	No	0.90335083	Payment	0.9995009	Negative	0.96822727
4	you'll have an easy ride	5	5	1	0	0	5	0	No	0.9983182	No	0.99976486	General	0.6569688	Positive	0.9976847
5	good service but sometimes drivers do not turn on the ac	5	11	1	1	0	1	2	Yes	0.96431047	Yes	0.5538392	Driver	0.796838	Negative	0.96764785
6	the app is very bad drop by extra payment demand	1	10	1	0	0	0	2	No	0.83498824	No	0.9997212	App	0.7770386	Negative	0.9921663
7	raul was friendly, kind, courteous and a hard working person. i wish him well!	5	14	1	0	0	1	0	No	0.9980324	No	0.9992448	Driver	0.9982765	Positive	0.99307656
8	i love uber great service ever me	5	7	1	0	0	5	0	No	0.99738246	No	0.9972037	Service	0.9978011	Positive	0.9948561
9	it's the best app ,less cost good ride fast booking truly awesome 👍😎	5	13	1	0	0	0	0	No	0.99854904	No	0.9978161	App	0.96986604	Positive	0.9986161
10	it's a great app and good way for transportation	5	9	1	0	0	0	0	No	0.99196	No	0.99626094	App	0.9952099	Positive	0.99792457
11	horrible & unethical company. after putting on a huge show about how if prop22 wouldn't pass in ca that fees would go up - guess what? fees still went up. i realize there's no drivers on the road, but that doesn't mean that you have the right to raise the rate by so much. it's a 10 min drive from my house to the airport and my ride was.$37! i wouldn't even mind if their fees went up if they actually paid their drivers. instead uber has single handedly destroyed a portion of middle class.	1	95	1	1	0	4	2	No	0.9798666	Yes	0.5594443	Pricing	0.998852	Negative	0.997419
12	i think you should focus on the gps setting as it not always provide correct location	5	16	1	1	1	0	2	Yes	0.5515226	Yes	0.99994826	App	0.9956454	Negative	0.61233014
13	gps is irrelevant to me.	5	5	1	0	1	0	2	Yes	0.98532224	No	0.99659616	App	0.99909127	Negative	0.95421326
14	v. goooooood app and idea	5	5	1	0	0	0	0	No	0.9955388	No	0.9977835	App	0.98834604	Positive	0.9983412
15	its the first time i am writing a review to an app , facing pathetic experiences, unable to type a message , i have to close the app and reopen it to type something. kindly test your application thoroughly before launch. device is samasung note 9 os version is 10. even 1 rating is more than enough for this pathetic uis and functional errors	1	64	1	1	1	0	2	Yes	0.99968076	No	0.7170987	App	0.99704164	Negative	0.98362064
16	sometimes uber driver take a lot of time to come.but i really like it coz it is safe more than anyone .	5	22	1	0	0	1	1	No	0.99610114	No	0.9869288	Driver	0.9761302	Positive	0.9729706
17	it was fast and less expensive than a taxi.	5	9	1	0	0	4	0	No	0.99940336	No	0.99804115	Pricing	0.99362844	Positive	0.9937044
18	quick pick up and easy access .	5	7	1	0	0	5	0	No	0.9994031	No	0.99932754	Service	0.92857254	Positive	0.9994997
19	my mom has this app and she loved it! i loved it too.	5	13	1	0	0	0	0	No	0.9923768	No	0.9980355	App	0.9918161	Positive	0.99739313
20	great drivers always on time	5	5	1	0	0	1	0	No	0.99963784	No	0.99956685	Driver	0.95584244	Positive	0.9964663
21	.car one kind of bed.	5	5	1	0	0	2	0	No	0.9980667	No	0.9983937	General	0.995815	Neutral	0.61874205
22	good new vehicles and prompt service.	5	6	1	0	0	5	0	No	0.9985083	No	0.9986638	Service	0.9818523	Positive	0.998744
23	love it ! they have a very nice customer service and are very customer centric. i don't feel the need of investing in a car because of them. great job uber keep it up! world will be a better place if we all rent!	5	44	1	0	0	1	0	No	0.99971014	No	0.999114	Service	0.6516066	Positive	0.9995679
24	shittiest app ever. map & driver allocation is so screwed. let's make sure uber never turns profitable.	1	17	1	0	1	0	2	Yes	0.95962137	No	0.83081883	App	0.99183124	Negative	0.998757
25	can't go lower than a 1 star.	1	7	1	0	0	2	2	No	0.9997377	No	0.89789027	General	0.7373536	Negative	0.9158366
26	i've used uber for some time now, and i liked it overall. somehow after the update the fee gets higher and i've waited so long for it to go back cheaper but it don't.	3	34	1	1	0	4	2	Yes	0.91040164	No	0.77333844	Pricing	0.84321773	Negative	0.9876751
27	why uber don't post the changes made for each version update?	3	11	1	1	0	0	1	No	0.98261374	Yes	0.99985075	App	0.9877417	Negative	0.45289886
28	the drivers are well on time. better experience than alternative mode of transportation like taxify. the cars are always clean and drivers polite. the app itself has good features	5	29	1	0	0	5	0	No	0.9928767	No	0.9890168	App	0.9963773	Positive	0.99689496
29	love this app . very helpful app	5	7	1	0	0	0	0	No	0.9919362	No	0.99717414	App	0.9953477	Positive	0.9975424
30	rubbish service, won't even resolve a simple solution. never to use them again.	1	13	1	0	0	5	2	Yes	0.9934284	No	0.9988042	Service	0.4996709	Negative	0.99631006
31	hard to ma gate.when can i just get started	3	9	1	0	1	0	2	No	0.7300812	Yes	0.99900025	App	0.9335994	Negative	0.9615381
32	best of thecl best cap	5	5	1	0	0	2	0	No	0.99960715	No	0.9997305	General	0.7196053	Positive	0.99788684
33	always a good experience, love uber	5	6	1	0	0	2	0	No	0.998528	No	0.99937755	General	0.956658	Positive	0.99876523
34	you bring political issues about saudi we delete you.	1	9	1	0	0	2	2	No	0.87920064	No	0.97796404	App	0.89861	Negative	0.9953998
35	app is excellent. very rare bugs, easy to use. wonderful!	5	10	1	0	0	0	0	No	0.9767577	No	0.997829	App	0.99376416	Positive	0.9970222
36	good morning on time ride and droup	5	7	1	0	0	5	0	No	0.99909127	No	0.9998939	General	0.8696267	Positive	0.9969909
37	uber charged me money even though i didn't use the service. driver cancelled the ride and i had to pay money without me being in fault. i tried connecting with the driver by message and call but couldn't connect. i even requested for refund for the money charged but there is no action taken. i am not the only one suffering infact same is experienced even by few more friends whom i know. i am looking at discontinuing uber service and instead opt for other car services. really very dissatisfied.	1	90	1	0	1	3	2	Yes	0.9673679	No	0.92755306	Payment	0.9741994	Negative	0.99842167
38	great ride easy and convenient	5	5	1	0	0	5	0	No	0.99921393	No	0.9995523	Service	0.9426485	Positive	0.99930227
39	really great car maintain others,by own car's with uber	5	9	1	0	0	2	0	No	0.9997229	No	0.9997452	Service	0.4512662	Positive	0.9991146
40	need more validating features on different conditions and more regulations on drivers and better customer service	4	16	1	1	0	0	1	No	0.9934769	Yes	0.9999788	App	0.7224297	Negative	0.947209
41	yesterday when i booked a ride my screen shut off before ride was confirmed. but i still got charged canceled ride that i thought was incomplete .😖	2	27	1	0	1	0	2	Yes	0.99896705	No	0.9961288	Payment	0.96787494	Negative	0.98326045
42	fastest rides are not available near out cut places	3	9	1	1	0	0	2	No	0.97446513	No	0.9986879	Service	0.9950177	Negative	0.982576
43	i really like to using uber to my destination.	5	9	1	0	0	2	0	No	0.99898416	No	0.9997055	General	0.9146679	Positive	0.9990478
44	works better than a cab	5	5	1	0	0	2	0	No	0.9993218	No	0.99958116	General	0.9801759	Positive	0.99308854
45	ссылки по восстановлению пароля не работают от слова вообще, вы сами лишаете себя клиентов. вводить 7 капч за раз тоже тупо	1	21	1	0	1	0	2	Yes	0.99884677	No	0.84134316	App	0.9936991	Negative	0.9991154
46	nice driver enjoyed the ride	5	5	1	0	0	1	0	No	0.99859697	No	0.9996551	Driver	0.9980166	Positive	0.9925472
47	if you forget your password then better to forget your uber account also because no body how to reset	1	19	1	1	0	0	2	Yes	0.8842821	Yes	0.9916284	App	0.99851555	Neutral	0.59356076
48	my uber was on time, super friendly and made my first experience perfect! i may botch the name, but coriante was the best. i wish we people could request a specific person!	5	32	1	1	0	1	0	No	0.99973387	No	0.99916875	General	0.92375976	Positive	0.99893624
49	it's good service but i'm facing that my apps aren't allowed location pls give me a solution	5	17	1	0	1	0	2	Yes	0.9996061	Yes	0.91338587	App	0.9960674	Negative	0.9825598
50	uber is an amazing transport tation	4	6	1	0	0	5	0	No	0.99886405	No	0.9989017	General	0.9932973	Positive	0.993792
51	i gave the uberx driver jose 1 star because his car smelled like piss he turned on the heater which made it worse there isnt a number to call uber to make a complaint this company is a rip off uber charge me 80. for a cleaning bill. this drivers car was not clean i was gagging through my mask .this uber driver looked like he rolled out of bed .lyft is better then uber	1	75	1	0	1	1	2	No	0.986691	No	0.98325896	Driver	0.9964882	Negative	0.9961784
52	charged for 2 cancellations that i did not cancel. the drivers did.i think	3	13	1	0	0	3	2	No	0.91448486	No	0.9992975	Payment	0.93893063	Negative	0.96774054
53	the most harassing service. drivers are very harrashing, mostly auto driver and the rating of fares are not with our budgets. i'm going to uninstall this.	2	26	1	0	0	1	2	No	0.9920832	No	0.9983027	Service	0.84339625	Negative	0.99445677
54	i love it very useful	5	5	1	0	0	2	0	No	0.99772614	No	0.99982554	App	0.49635994	Positive	0.9987697
55	driver cancelled my ride after 30 minutes without any reason, and cut my call again and again.	1	17	1	0	0	1	2	No	0.9967674	No	0.9995621	Driver	0.8316559	Negative	0.9912622
56	sometimes it's good and sometimes it's not safe. rates are too high.	3	12	1	0	0	5	2	No	0.8749743	No	0.98717946	Pricing	0.99737656	Negative	0.9973367
57	very friendly driver. 10 out of 10 would have him again	5	11	1	0	0	1	0	No	0.99938524	No	0.9992899	Driver	0.9973449	Positive	0.9932475
58	tried to catch up with uber shuttle and wasted 30 minutes than i just gone. (experienced three four time) tried up to 5 times in a row to book a room in shuttle - faled. as for me, uber algo not applicable for my local. so, in case of any needs of consultations regarding routing and scheduling, i can provide comprehensive asnwer. thnx.	1	63	1	0	0	5	2	Yes	0.9978249	No	0.6120277	App	0.93149364	Negative	0.99659204
59	excellent driver vinod 👌👌 well done uber 👍	5	8	1	0	0	1	0	No	0.9993625	No	0.9996246	Driver	0.9945661	Positive	0.99706465
60	person cant complaint about the driver which u have booked but he denied the service because person can only rate the driver and write review from whom he has taken the service .there is no e-mail where person can register complaint about the drivers its only in app and its very much complex.👎👎	2	53	1	1	0	0	2	Yes	0.8674581	Yes	0.9958197	App	0.97077245	Negative	0.99868304
61	have been double charged before, that was bad enough, now i have been charged 100 dollars for a 20 dollar ride, no explanation given. if you like getting ripped off, this is the app for you. edit: i was told it was a cleaning fee because i got the seat wet with rainwater, they refunded 60 dollars, on the end i was charged 20 dollars for the ride and 20 dollars for the rainwater. better then 80 dollars, i guess make sure everything is completely dry before getting in an uber in the rain!	2	94	1	0	0	4	2	Yes	0.7283785	No	0.9939663	Payment	0.95227116	Negative	0.993877
62	great conversation and nice personality!	5	5	1	0	0	1	0	No	0.9992436	No	0.9981741	Driver	0.99450314	Positive	0.997551
63	so far so good excellent	5	5	1	0	0	2	0	No	0.9978802	No	0.999887	General	0.9749142	Positive	0.996953
64	the options to report problems or issues are difficult to do	4	11	1	1	0	0	2	Yes	0.96875036	Yes	0.9966275	App	0.99914634	Negative	0.88806087
65	courteous, polite. great conversation 🙂	5	5	1	0	0	1	0	No	0.99914694	No	0.9988446	Driver	0.99685377	Positive	0.9971927
66	uber is the best ! always helpful and prompt service. i would happily recommend it to my near & dear ones	5	21	1	0	0	2	0	No	0.9973183	No	0.9955871	Service	0.99791723	Positive	0.99548656
67	convenience and efficiency at it's best!	5	6	1	0	0	5	0	No	0.9996177	No	0.99896	Service	0.81778556	Positive	0.9991241
68	why i am not getting the option of google pay in my payments section ?	2	15	1	0	1	3	2	No	0.97180676	Yes	0.99990714	Payment	0.9244946	Neutral	0.73527575
69	best way to get around. love uber!	5	7	1	0	0	2	0	No	0.9990747	No	0.9994654	General	0.9697622	Positive	0.9975442
70	very slow booking. have to wait so long to book a ride sometimes irritating	2	14	1	0	0	5	2	No	0.9933796	Yes	0.9921699	App	0.5733422	Negative	0.96398646
71	do something about driver calling asking about your destination and then cancelling trip. this can get frustrating at times explaining your destination again and again to different drivers.	5	28	1	0	1	1	2	No	0.54960394	Yes	0.9921509	App	0.6147371	Negative	0.9995171
72	uber runs for million sake	4	5	1	0	0	2	0	No	0.9996892	No	0.99867624	General	0.9944652	Positive	0.9466977
73	not accurate location navigation both driver and passenger in apps plz fix it in update	2	15	1	0	1	0	2	Yes	0.9868269	Yes	0.66521317	App	0.99945706	Negative	0.91371626
74	this has become bit slower than earlier evey time. teaching to be patiant at all time	2	16	1	0	0	0	2	No	0.9999455	No	0.89098	Service	0.92945856	Negative	0.92110205
75	very reasonable and on time pick up	5	7	1	0	0	5	0	No	0.99926895	No	0.99884653	Pricing	0.9746625	Positive	0.98148143
76	first time using uber. polite walter i'm am thankful for. 🙏 and ❤️ god bless	5	15	1	0	0	1	0	No	0.9989473	No	0.99988997	Driver	0.7531507	Positive	0.9988555
77	if the driver cancelled the trip and he run away so why should i pay charges or pay the cancellation fee.? in my app showing i have to pay the charges for cancellation but infact the driver him self canceled the trip and run away i waited for 30minutes also worst service and for that i have to pay.?	1	59	1	0	1	0	2	Yes	0.5483963	Yes	0.9851806	Payment	0.92849237	Negative	0.99907386
78	abysmal service. two minutes to get matched to a ride (in arlington. va). on top of that you get terrible wait times for the driver to get to you, they use a terrible navigation app instead of google maps, and offer garbage rates. i can see why lyft has a market.	1	51	1	1	0	0	2	No	0.99334913	No	0.9862001	Service	0.54337394	Negative	0.9916175
79	awesome service most of the time.	5	6	1	0	0	5	1	No	0.99555427	No	0.99265337	Service	0.9983228	Positive	0.99391454
80	لا يوجد أي رقابة على السائقين وأصبح هناك اهمال بشكل كبير	1	11	1	0	0	1	2	No	0.9999095	Yes	0.98173803	Driver	0.60436624	Negative	0.6016774
81	so uber available in malaysian now?	4	6	1	1	0	0	1	No	0.9984068	No	0.9493708	Service	0.78193456	Positive	0.9826849
82	they get there as fast as they can and get you to where your going safe	5	16	1	0	0	1	0	No	0.9983169	No	0.9997186	Service	0.99008733	Positive	0.9952779
83	your network sucks and even the cab drivers do not attend the calls or their phone will not be reachable , really really annoying 😡😡😡😡	1	25	1	0	0	1	2	Yes	0.91170573	No	0.9954501	App	0.9854393	Negative	0.9965462
84	talkto your uber drivers like they are real human beings. you never know what someone else is going through.	5	19	1	0	0	1	0	No	0.9977228	No	0.77554536	Driver	0.997799	Negative	0.9802571
85	such a great app. new features always in the works. looking forward to improving on the current ui.	5	18	1	1	0	0	0	No	0.98148304	No	0.9056619	App	0.99726033	Positive	0.99723023
86	no complaints so far so good with me 😀	5	9	1	0	0	2	0	No	0.9956039	No	0.9999093	General	0.9255274	Positive	0.9965275
87	experience is good.also expecting 1 or 2 discount in monthly rides.	5	11	1	1	0	4	1	No	0.9653593	Yes	0.994635	Pricing	0.998879	Neutral	0.68589455
88	unable to find driver everytime.mostly their drivers cancel the trip.too much irritating app and service.very bad impression by the drivers	1	20	1	0	0	0	2	No	0.94838417	No	0.9709411	Service	0.6178637	Negative	0.99914396
89	uber is garbage. when i book my ride the cost of is less and then the driver demands more money after reaching the destination. this is unacceptable. how can you demand more money once the ride is confirmed. uber sucks.	1	40	1	0	0	4	2	No	0.99960655	No	0.9831402	Pricing	0.8243992	Negative	0.98369783
90	excellent service 4 minutes after we booked was sitting in the taxi	5	12	1	0	0	5	0	No	0.9936905	No	0.9977482	Service	0.9984862	Positive	0.9740388
91	worst app ever since used, day by day the service is going down, there is no customer support but they have driver support, u cannot lodge a complaint against driver on their misbehave	1	33	1	1	0	0	2	No	0.84219617	Yes	0.7022387	Service	0.68445194	Negative	0.99681926
92	everything was going good until after about the 5th times using it. and i get a call from my bank saying i had fraudulent transactions from uber. apparently some drivers like to put an extra hold on your money. so my ride was 12$, they charged me and it went through. but then went back and tried to "hold" 13$ three times and my card wouldn't allow it.	3	68	1	0	1	3	2	Yes	0.9950966	No	0.9674675	Payment	0.9984877	Negative	0.9666195
93	it is apsalutly correct predection of time and it is good and comfortable ride but some time it is ugent for college or school the drivers don't comein some areas and cancelling their ride	4	34	1	0	0	1	2	Yes	0.95931387	No	0.9664709	Driver	0.98426443	Negative	0.9910547
94	good service at reasonable price	5	5	1	0	0	5	0	No	0.99875	No	0.9977049	Pricing	0.8977142	Positive	0.98907685
95	the best, especially now since they upgraded the safety setting	5	10	1	0	0	2	0	No	0.99939454	No	0.99418736	App	0.7020612	Positive	0.9966023
96	exelent app for traveling in cities and best online taxi great 😊	5	12	1	0	0	0	0	No	0.99807334	No	0.998754	App	0.9863318	Positive	0.99898666
97	this app is great.drivers are very nice	5	7	1	0	0	0	0	No	0.99459755	No	0.9978521	App	0.99178517	Positive	0.99738795
98	first trip, simple and fast to book, no fuss work over when the taxi would arrive & everything went like clockwork. thanks 👌🏾	5	23	1	0	0	5	0	No	0.9995995	No	0.99846184	Service	0.6752822	Positive	0.99969304
99	a professional driver with car/ automobile companies in lagos and diaspora enjoyed uber ride, its services and management any day / time. thank you.	5	24	1	0	0	1	0	No	0.9995974	No	0.999813	Driver	0.87004614	Positive	0.99725467
100	1st i got 81rs for ride,which got cancelled. 2nd i booked which got cancelled for 97rs 3rd i booked got cancelled for rs 137 4th i booked got cancelled forr rs 154 5th rate was 194	1	36	1	0	1	4	2	Yes	0.82824755	No	0.9997199	Payment	0.6359947	Negative	0.9982622
101	does not work at all in bangalore. pathetic!	1	8	1	0	1	5	2	Yes	0.9357987	No	0.9949458	App	0.51472145	Negative	0.99890864
102	erwin was a great driver. very courteous.	5	7	1	0	0	1	0	No	0.99868494	No	0.99908483	Driver	0.9985588	Positive	0.9941168
103	let's use them after reting	5	5	1	0	0	2	0	No	0.9944975	Yes	0.95591354	General	0.5585479	Neutral	0.9973978
104	professional, friendly, came on time. helped with all the luggage. good driver.	5	12	1	0	0	1	0	No	0.99927026	No	0.999265	Driver	0.9953596	Positive	0.9974896
105	great service. drivers are courteous, clean cars. definitely would recommend using this service.	5	13	1	0	0	5	0	No	0.998792	No	0.99620926	Service	0.98420924	Positive	0.99880874
106	affordable and always on time	5	5	1	0	0	4	0	No	0.9987966	No	0.99884915	Pricing	0.85335255	Positive	0.9910319
107	it's useful until you get in a car accident and you can't contact uber and uber doesn't contact you	1	19	1	0	0	5	2	No	0.9971968	No	0.9912975	Service	0.9609937	Positive	0.5911803
108	i got an email saying i uploaded $75.00 to uber cash. which i never did. thats way too much money. i tried to get a refund. i provided all the evidence and was very specific that i did not approve the $75 but that didn't matter to them! they kept my money! im deleting the app before it takes my money again. save yourself.	1	64	1	0	0	3	2	Yes	0.92662567	No	0.99460393	Payment	0.99638957	Negative	0.995337
109	i had an issue with my login and it was resolved in 4 days time, i am glad i didn't give up on you guys, great service and you made the ride with it. thank you	5	36	1	0	1	0	2	No	0.9724204	No	0.99747616	Service	0.91168344	Positive	0.9979773
110	fantastic service by all your drivers. thanks uber!	5	8	1	0	0	5	0	No	0.99855334	No	0.9981165	Service	0.9914349	Positive	0.9978033
111	𝓤𝓫𝓮𝓻 𝓡𝓮𝓺𝓾𝓮𝓼𝓽 𝓐 𝓡𝓲𝓭𝓮 𝓘𝓼 𝓣𝓱𝓮 𝓑𝓮𝓼𝓽	5	7	1	0	0	2	0	No	0.9869407	No	0.9740456	General	0.98278403	Neutral	0.9981871
112	में उबेर नही चला पा रहा हु मे पास वार्ड भूल गया हु क्या पास वार्ड बता पाओ गे	2	19	1	1	0	0	1	Yes	0.99912316	Yes	0.89326584	App	0.9541551	Negative	0.9762113
113	wonderful experience with uber thanks a lot 😊	5	8	1	0	0	2	0	No	0.99857414	No	0.9993486	General	0.9782857	Positive	0.99763
114	the driver was polite and helpful. straight from cape liberty to jfk terminal 1 helped offload the luggage. definitely recommend	5	20	1	0	0	1	0	No	0.9996718	No	0.9997806	Driver	0.96202147	Positive	0.9980028
115	this time the driver was very professional.	5	7	1	0	0	1	0	No	0.9988009	No	0.9994234	Driver	0.9980903	Positive	0.9934401
116	great as long as the price stay the same	5	9	1	1	0	4	0	No	0.99698156	No	0.9830367	Pricing	0.9993969	Positive	0.8257043
117	kasim, thanks for the good conversation along the way. peace.	5	10	1	0	0	1	0	No	0.9992538	No	0.9994215	Driver	0.97697747	Positive	0.99916375
118	after 4.5 years the app is now telling me that my phone number is not supported. uber support has not been useful.	1	22	1	0	1	0	2	Yes	0.9990183	No	0.9974376	App	0.97543335	Negative	0.9977285
119	it blocked the fare for 3 times + tip. 80$ (25*3 + 5) instead of 30$(25 + 5). good job!	1	20	1	0	0	3	2	Yes	0.735389	No	0.98608345	Pricing	0.97690296	Negative	0.99420834
120	mannn whoever created this god bless you ❤️	5	8	1	0	0	2	0	No	0.99931943	No	0.9998462	General	0.9382195	Positive	0.9982508
121	so far so good very piolet and friendly drivers.	5	9	1	0	0	1	0	No	0.99923766	No	0.9992719	Driver	0.9972494	Positive	0.9964528
122	very helpfull service for affordable money	5	6	1	0	0	4	0	No	0.99901223	No	0.9986765	Pricing	0.8197712	Positive	0.9909276
123	gail was super professional and extremely hospitable. i had long flight and was irritated bit she easily dispelled that with her carm and wit. gave me suggestions on where to eat & entertain me all the way to my destination. she's special and a rare talent. thanks uber for hiring gail !	5	52	1	0	0	1	0	No	0.998865	No	0.9987507	Driver	0.99664307	Positive	0.99747974
124	lovely ride. pick up was quick	5	6	1	0	0	2	0	No	0.99947804	No	0.99965525	Service	0.93706375	Positive	0.9991021
125	please 🙏 don't download this app	1	6	1	0	0	0	2	No	0.85097885	No	0.9978897	App	0.99698347	Negative	0.97838974
126	first i have attempted to get picked up on 3 different occasions the driver never shows. i got a ride to get someone else booked it for me. i forgot a bag in the driver's trunk and can't even report it because the help section in the app isn't worth a dam	1	52	1	1	1	0	2	Yes	0.9995084	No	0.9219521	App	0.995207	Negative	0.9907194
127	tried booking a ride for two separate days but the app consistently says something went wrong. can't get a ride from the airport because the app isn't working.	1	28	1	0	1	0	2	Yes	0.99991214	No	0.9863073	App	0.98799473	Negative	0.98952115
128	it's helpful to go long places	5	6	1	0	0	2	0	No	0.9997626	No	0.99874425	General	0.5230527	Positive	0.9971317
129	driver keep asking about payment option and if we deny for cash payments they cancel ride please do something about this guys atleast make filter for those drivers	5	28	1	0	1	0	2	No	0.94959885	Yes	0.9926523	Driver	0.68684846	Negative	0.99829704
130	revolution in transportation. 😂😂😂😊1. m.b.s bus service to the moon in sale.😂😂😂😂😂😂😂😂😅😅	5	12	1	0	0	5	0	No	0.99961394	No	0.9987494	Service	0.94317895	Positive	0.9648671
131	earlier the drivers arrived promptly, but off late it takes too long for drivers to accept the request even when they are close by and also there is frequent last minute cancellations.	1	32	1	0	0	1	2	No	0.5593576	Yes	0.6606558	Service	0.9895684	Negative	0.9929391
132	not able to book rides. promting for payment setup repeatedly	1	10	1	0	1	0	2	Yes	0.9997868	No	0.9817962	App	0.98257023	Negative	0.99729115
133	worst cab service i have ever used	1	7	1	0	0	5	2	No	0.99472225	No	0.99968505	Service	0.990524	Negative	0.9370366
134	great service.why there is no promotion now?	5	7	1	1	0	5	0	No	0.9946181	Yes	0.9973706	Pricing	0.9948894	Positive	0.6147454
135	as far as my experience uber is awesome.	5	8	1	0	0	2	0	No	0.9974426	No	0.99953735	General	0.9932949	Positive	0.995667
136	everytime drivers are cancelling ride. now a days pathetic service	1	10	1	0	0	5	2	No	0.9925358	No	0.99167144	Service	0.9866654	Negative	0.9969952
137	i've used uber quite a few times, they can be/get expensive, but sometimes necessary.i used it twice on friday, march 25th, within 2 hours, and the second trip, bless the driver, who's fault it was not, totally avoided an accident🙏🙏. my complaint is, my first ride yesterday, i shared my location, and what i'm irritated with, is that the ones i shared my location with, didn't get the alert until about 3 hours later🤦🤷 wondering why that might've been.	5	79	1	0	1	0	2	Yes	0.8602328	Yes	0.6861676	App	0.98788595	Positive	0.572504
138	wonderful, i cant drive because of my health and so uber is cheaper and better than regular taxi cab that usually charge 10 dls at front just for calling them and uber is way better, i love it.	5	38	1	0	0	4	0	No	0.99972826	No	0.99657494	Pricing	0.99183476	Positive	0.9810812
139	worst apps. unable to open account. worst security check. go to hell	1	12	1	0	1	0	2	Yes	0.99949527	No	0.994478	App	0.99561393	Negative	0.99037445
140	its too helpful and easy for me.	5	7	1	0	0	2	0	No	0.9992422	No	0.9992048	General	0.503998	Positive	0.99927825
141	literally crashes every time i try to log in simply because i changed phone numbers. absolutely pathetic given the number of overpaid ceos at this awful shitte company	1	28	1	0	1	0	2	Yes	0.9719202	No	0.9959794	App	0.90928155	Negative	0.9996326
142	يعطي طريق للسائق أطول من الطريق المفترض / خدمة العملاء اسواء خدمة. فقط اعتذارات وكلام طويل جدا واسئله تعجيزيه ( كم المبلغ بالضبط لاخر رحلتين والتطبيق وقت المكالمه لا يفتح الرحلات) كوبون وصول دائما موجود وفي أحد المرات اختفى ولم تحسب الرحله من وصول ودفعت مبلغ كبير مقارنه بالمشوار مع وصول وعندما طلبت اخذ المبلغ من وصول رفضوا رغم سحبهم للمبلغ من حسابي كل يوم لايعرفون قيمة العميل او التعويض لكسب وجذب العميل لولا خدمة وصول لما حملت التطبيق ابدا وسيتم التواصل مع هدف للبحث عن مشغل اخر	1	88	1	1	1	0	1	Yes	0.99954695	Yes	0.91251075	App	0.89281106	Negative	0.9986438
143	ui not working properly 😣😣😣 cannot find the location and and the app only shows the world map	1	18	1	0	1	0	2	Yes	0.9997218	No	0.9979085	App	0.98739433	Negative	0.9719141
144	much more expensive than regular taxis. what's the point?	1	9	1	0	0	4	2	No	0.9950584	No	0.98832846	Pricing	0.998248	Negative	0.9838538
145	one of their drivers purposely ignored my request not to get on the highway and this driver not only still got on the highway but ignored me as i mentioned it to him. he also still did this after i sent the message which was way before i got into his car. he then pulled over on the highway and just sat there. i had my 6 year old with me at the time. this man still works while my account is locked due to the " ongoing investigation	1	89	1	0	0	1	2	No	0.58335185	No	0.9897569	Driver	0.9991448	Negative	0.9781618
146	fraud app there is no customer support	1	7	1	1	0	0	2	No	0.9473432	Yes	0.99537474	App	0.81468976	Negative	0.9956007
147	so far all i had for the past 3 or so years was nothing but good service fast and efficient but on occasion had to wait longer on rides due to cancelation on the other party but all in all 5/5	5	41	1	0	1	2	0	No	0.94392854	Yes	0.68871045	Service	0.99881774	Positive	0.93803704
148	this app is very useful and we want it in gaya bihar also	5	13	1	1	0	0	0	No	0.99603635	No	0.99165374	App	0.9956494	Positive	0.9977198
149	pta nhi ksa hy ek bar try krna lazmii hay comments pr na jaoo try kr k dekho	5	18	1	0	0	2	0	Yes	0.9997112	Yes	0.50416577	App	0.6113344	Negative	0.99499524
150	was a little difficult to schedule pickup at a different location but it worked out	5	15	1	0	0	5	1	No	0.95839727	Yes	0.64266026	Service	0.7792107	Positive	0.88579684
151	best app ever. functional and convenient.	5	6	1	0	0	0	0	No	0.99746215	No	0.9977235	App	0.9918384	Positive	0.9988814
152	excellent. clean car, excellent service	5	5	1	0	0	5	0	No	0.9978725	No	0.9966864	Service	0.9958763	Positive	0.99595463
153	this trip was amazing i had a good time with my driver good conversation	5	14	1	0	0	1	0	No	0.9993285	No	0.99970055	Driver	0.9866065	Positive	0.9970715
154	it's exelent and secure 👍🏻	5	5	1	0	0	0	0	No	0.9988551	No	0.9991836	General	0.35763803	Positive	0.99703205
155	no discount to regular customer, and more price then ola and they also stop uberzip , once i booked the cab it was not moving from his place till 7 mins so cancel the ride and rebooked it so the also charged me cancelation fees, i completed bit no response from customer care.	2	53	1	1	0	4	2	No	0.700073	No	0.7631103	Service	0.9516217	Negative	0.99924076
156	love and worked for them for the emea region	5	9	1	0	0	2	0	No	0.99947554	No	0.9983652	General	0.9641699	Positive	0.9851022
157	first time user very easy and fast nice!	5	8	1	0	0	2	0	No	0.99962246	No	0.99980396	Service	0.7264205	Positive	0.99952507
158	how can i get the receipt? thanks	5	7	1	1	0	3	0	No	0.9542758	Yes	0.99963367	Payment	0.5407783	Neutral	0.9947685
159	good but need to take more concern about motor biker. recently they took the call and told the passenger to cancel the ride. then they go off-line. in this process, the loser will be uber. thats why, i think uber need to take more concern about it	5	47	1	1	0	0	2	No	0.9973036	Yes	0.9954711	Driver	0.982681	Negative	0.92979175
160	1st time use but not get any promo code	4	9	1	0	1	4	1	Yes	0.92297804	No	0.5916739	Pricing	0.9969433	Negative	0.98913705
161	worst app shows increased amount when the driver drop off what price you've showed before they don't consider that price even in the app it shows increased price	1	28	1	0	0	4	2	No	0.6492097	No	0.986484	App	0.60983765	Negative	0.99600047
162	clean,smells great and extremely awesome drivers always!	5	7	1	0	0	1	0	No	0.99941456	No	0.99955267	Driver	0.99592835	Positive	0.99589694
163	waste experience. driver was impolite. took more money and even abused me .	1	13	1	0	1	1	2	No	0.989242	No	0.99659735	Driver	0.98999184	Negative	0.9896644
164	😡😡 worst app very bad experienc👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👋👋👋	1	6	1	0	0	0	2	No	0.97301257	No	0.9996666	App	0.87833613	Negative	0.9944938
165	suggestion! it would really help if the color of the car would be displayed together with the registration number.	5	19	1	1	0	0	1	No	0.99547064	Yes	0.99978954	App	0.8867547	Neutral	0.9650299
166	plz not rigister the car who,s condition is not allright or very old car	3	14	1	1	0	0	2	No	0.9752475	No	0.99962294	Driver	0.96681434	Negative	0.9947115
167	the drivers are so nice and they get you where you need to be on time.	5	16	1	0	0	1	0	No	0.9993993	No	0.99956995	Driver	0.98852587	Positive	0.9977685
168	great when you are in need for a ride. driver are always swift and friendly.	5	15	1	0	0	1	0	No	0.9993692	No	0.9994375	Driver	0.98066527	Positive	0.9983187
169	we have not sitted and he started the trip	2	9	1	0	1	1	2	No	0.9984193	No	0.99936885	Driver	0.7908138	Neutral	0.7865634
170	this is almost the 5th time i will be charged when it is d driver who refused to go either due to his closeness or distance.i won't pay for this cancellation. its annoying.	5	33	1	0	1	1	2	No	0.86631584	No	0.99840945	Payment	0.8403103	Negative	0.9991366
171	i enjoy it very much 😊:-):-):-)	5	6	1	0	0	2	0	No	0.9982462	No	0.9998191	General	0.9855387	Positive	0.99715555
172	la aplicación más fácil de utilizar y con el mejor servicio.	5	11	1	0	0	0	0	No	0.99775654	No	0.99791986	App	0.9930621	Positive	0.9983327
173	अच्छी यात्रा के लिये uber को धन्यबाद	5	7	1	0	0	2	0	No	0.9979184	No	0.9995907	General	0.989953	Positive	0.99266
174	i can't use it in my tablet	5	7	1	0	1	0	2	Yes	0.99843687	No	0.9966119	App	0.998133	Negative	0.93391275
175	very easy to manage easy to manage	5	7	1	0	0	2	0	No	0.99923444	No	0.9986767	App	0.9183758	Positive	0.9991177
176	first time using uber. uber came in handy when the shuttles were closed.	5	13	1	0	0	5	0	No	0.9986827	No	0.99185866	General	0.98892564	Positive	0.89053535
177	inconsistent price changes by the second, and double charges that have yet to be refunded. i'm glad more lyft drivers started up in my city.	1	25	1	1	0	4	2	Yes	0.98136353	No	0.99943966	Payment	0.8380838	Negative	0.99724424
178	بأسم رابطه المليون كابتن من حقنا نعرف واجهه العميل قبل بدايه الرحله	1	12	1	1	0	0	1	No	0.9980869	Yes	0.998591	App	0.78600574	Negative	0.64818776
179	so far my experience with uber has been excellent	5	9	1	0	0	2	0	No	0.99608815	No	0.99931586	General	0.99577624	Positive	0.98940456
180	it is easy when car is in the shop and easy to get. but attempting to use the ride request is stupid! i'm having one he'll of a time to download the app to request a ride!	1	37	1	0	0	0	2	Yes	0.9793946	No	0.832825	App	0.99899024	Negative	0.9600296
181	uber is good , but i am kind off fed up with the drivers , the thing is most of the drivers upon knowing that it's an online ride cancel up whearas i as a studen on the other hand dont prefer to use cash . i am annoyed because of this and instead of saving my time it gets wasted which i don't like at all . otherwise ubers a great app in its own	3	76	1	0	0	1	2	No	0.9762555	Yes	0.7300925	App	0.5621246	Negative	0.91055757
182	ड्राइवर दो कौड़ी के कैंसिल वो करे चार्ज हम भरे कोई भी customer sport नही कभी न use करो	1	19	1	0	0	5	2	No	0.99959296	No	0.99808085	Driver	0.9796285	Negative	0.98555493
183	scheduled uber xl ahead of time, driver left right in front of us. don't trust them.	1	16	1	0	0	1	2	No	0.9799606	No	0.9995981	Driver	0.9834447	Negative	0.9952076
184	always prompt! always courteous! always on time!	5	7	1	0	0	5	0	No	0.999019	No	0.9986083	Service	0.985783	Positive	0.99667054
185	everytime try to use app it never works. once in vegas and now arizona. will not verify #. giving up moving on to the next driving app. peace out	1	29	1	0	1	0	2	Yes	0.99975353	No	0.99765956	App	0.98112947	Negative	0.9945251
186	driver also collected money, app is also asking for payment, what kind of service is this ? can't book a cab because of this, no support available can't even speak to customer care, i have proof that i paid to driver, uber fix this.	1	44	1	0	1	1	2	Yes	0.9996426	No	0.9483231	App	0.70068175	Negative	0.998694
187	on the whole it's best service	4	6	1	0	0	5	0	No	0.9965402	No	0.9978592	Service	0.99769956	Positive	0.99385965
188	i have a problem why you saying i have credit when i did not even cancel a trip when i'm requesting	5	21	1	0	1	3	2	Yes	0.9930595	No	0.6003595	Payment	0.9948549	Negative	0.9742181
189	uber is very nice and super aap & drive	5	9	1	0	0	0	0	No	0.9990324	No	0.9994692	App	0.6915308	Positive	0.9989717
190	exceptional service and prices driver's are courteous and doing their part in this pandemic	5	14	1	0	0	5	0	No	0.99925154	No	0.9988826	Service	0.98730975	Positive	0.99684626
191	great app and geeat service as well. hats off to developers.	5	11	1	0	0	5	0	No	0.99871814	No	0.9794677	App	0.9741364	Positive	0.98403096
192	criminal organisation beware! we booked the journey day before, and then on the day 5 minutes before the journey they cancelled it so we couldn't not get to our destination and no time to rearrange and further took £4 from my bank ! reporting uber to authorities right now. disgraceful ! if you email their official mail you receive a message saying its not the correct support mail despite being the mail referred to by app. further to all this, customer support cant help scammers	1	85	1	0	0	5	2	Yes	0.94090223	No	0.774856	Service	0.7408544	Negative	0.9994469
193	thank you so much to the entire team of uber for ur continues support	5	14	1	0	0	2	0	No	0.99915695	No	0.9994141	General	0.79061955	Positive	0.99806005
194	this is a good apps for creaticical conditions.	5	8	1	0	0	1	0	No	0.9929877	No	0.99837637	App	0.993789	Positive	0.99762315
195	nice improvements in ui and overall user experience is getting great. keep up the great work!	5	16	1	0	0	0	0	No	0.98102164	No	0.9990546	App	0.97885096	Positive	0.99897647
196	really bad experienced was when i was booked my ride price was shown 161 when i reached my destination price turned out 285 driver was took 124 rupees extra from me and he was unaware that he taking 285 i have no regret for 124 rupees but please 🙏 stop making fool us i have big requests for you	1	59	1	0	0	4	2	No	0.5224561	No	0.97776836	Pricing	0.98156667	Negative	0.99890614
197	ride got there fast and even turned around and went back so i could get my headphones i forgot,was friendly and went the extra mile waiting making sure i got inside and then gave me another ride around building to bus side of station.	5	44	1	0	0	1	0	No	0.999338	No	0.99948114	Service	0.6654453	Positive	0.9983986
198	uper app using google map showing very bad road path for many times.	1	13	1	1	1	0	2	Yes	0.99793255	No	0.9957831	App	0.9136547	Negative	0.9971035
199	uber cabs are fully sanitized and driver has very good attitude	5	11	1	0	0	1	0	No	0.9995334	No	0.9996418	Driver	0.95385	Positive	0.99709177
200	sometimes drivers are not coperative	5	5	1	0	0	1	2	No	0.7597865	No	0.9986193	Driver	0.99399394	Negative	0.99766135
201	great alternative when don't have car	5	6	1	0	0	2	0	No	0.99978834	No	0.99896693	General	0.81234235	Positive	0.9986218
202	very costly hite rates than. others	5	6	1	0	0	4	2	No	0.99588096	No	0.99130344	Pricing	0.99799454	Negative	0.98005897
203	it has made very difficult in sign up	1	8	1	0	0	0	2	No	0.96672785	Yes	0.8729048	App	0.9580199	Negative	0.99845743
204	no customer service ! just rediculous	1	6	1	1	0	0	2	No	0.99486095	Yes	0.9949352	Service	0.94018614	Negative	0.99349844
205	i have had really good experiences with uber as a whole would definitely recommend to anyone in need of a ride	5	21	1	0	0	5	0	No	0.99925	No	0.9995896	General	0.99361295	Positive	0.9936608
206	present driver and trip is good.	5	6	1	0	0	1	0	No	0.99936837	No	0.9997322	Driver	0.9782039	Positive	0.9983791
207	nice app with low fares	4	5	1	0	0	4	0	No	0.9989041	No	0.9962639	Pricing	0.92266977	Positive	0.99642
208	i well reduce my use of this app as you support the shamless abnormal behavior of errant persons	1	18	1	0	0	2	2	No	0.9921131	Yes	0.9981844	App	0.99653256	Negative	0.91704863
209	very poor customer service. there is no immediate solution or response for any issue that has been raised as a complaint. most of the drivers are rude and they demand more money. if everyday we pay extra rs. 10 then what is the use of far display. there should be immediate complaining and solution system.	1	55	1	1	0	0	2	No	0.97867167	Yes	0.9968412	Service	0.83765256	Negative	0.99696594
210	he was friendly. car was very clean. he helped us with luggage.	5	12	1	0	0	5	0	No	0.9993875	No	0.99969923	Driver	0.5250756	Positive	0.99912006
211	looking for a pool cab takes forever now? the app has a wait time of about a minute or two to even start looking for a cab . n searching for the cab takes its own time which is probably due to lack of options during peak time. however, could save some time by starting the search immediately when a request is placed	1	63	1	0	0	5	2	Yes	0.96670437	Yes	0.9848102	App	0.99737036	Negative	0.96818906
212	sometime good sometime not good	5	5	1	0	0	2	2	No	0.96883047	No	0.99998283	General	0.6365683	Negative	0.8741962
213	easy to use. great for getting from point a to b. affordable.	5	12	1	0	0	5	0	No	0.9996258	No	0.99837804	Pricing	0.985399	Positive	0.9952992
214	uber is nice uber service is best thank you	5	9	1	0	0	5	0	No	0.997818	No	0.99712247	Service	0.99748	Positive	0.9945569
215	perfect for delivery . that's my means merhn.	5	8	1	0	0	5	0	No	0.9994777	No	0.9996886	General	0.8004419	Positive	0.99829763
216	usually this app works fine, but lately it's not been working for me. i keep getting stuck at the screen stating i have to verify info. i enter cc info, keeps redirecting me back to verification screen. i take a pic of my id, keeps redirecting me back to verification screen. i uninstalled and installed, same issue keeps happening. i'll try once more then i won't bother. obviously something is not right.	4	72	1	0	1	0	2	Yes	0.9999082	No	0.99753416	App	0.98134804	Negative	0.9833066
217	customer experience is abysmal, good luck getting a customer issue remediated for uber outside of your home country, absolutely poor customer service, no accountability, no customer escalation process. i have an outstanding issue going on weeks now, only to receive cut and pasted scripted answers , ridiculous. update: week 3 into the issue, still not resolved. incredibly scary the barriers uber has created in customer remediation ,impossible to escalate issue or receive status updates	1	74	1	1	0	5	2	Yes	0.99545234	Yes	0.8499791	App	0.7798382	Negative	0.99771416
218	doesn't automatically location.worst app .train missed	1	6	1	0	1	0	2	Yes	0.9994112	No	0.9972951	App	0.9911265	Negative	0.9805238
219	uber - a friend in need	5	6	1	0	0	2	0	No	0.9973259	No	0.998825	General	0.9976962	Positive	0.9671389
220	it's everything i want in a driving company. real people doing this on their own will. i've used uber in two different states and both places have me great drivers. my first ride answered all my questions and stayed calm with me when i was having trouble with the app. i love that you can rate your ride and that the tip feature was added because i don't carry cash on me usually so that was nice. i have a ride when i need it. overall perfect app for what i need.	5	92	1	0	1	0	2	No	0.9975682	No	0.9882433	App	0.98745584	Positive	0.9990752
221	charges extra on every trip , bad experience	1	8	1	0	0	4	2	No	0.98740304	No	0.97590864	Pricing	0.99909055	Negative	0.9759588
222	great driver . very helpful. thanks so much	5	8	1	0	0	1	0	No	0.99920195	No	0.9993137	Driver	0.99620384	Positive	0.9976579
223	a service made my life easy	5	6	1	0	0	5	0	No	0.99838436	No	0.99877053	Service	0.99520737	Positive	0.99397635
224	it was a seamless process and very efficient.	5	8	1	0	0	5	0	No	0.9995136	No	0.9990571	Service	0.84616005	Positive	0.9995815
225	very good person and help full	5	6	1	0	0	1	0	No	0.9992649	No	0.99951553	Driver	0.9878362	Positive	0.99859947
226	unregistered on gogle account and downloading videos erro	5	8	1	0	1	0	2	Yes	0.9994098	No	0.9962714	App	0.9924412	Negative	0.89324325
227	i'll be finding out what the deal is with this app	5	11	1	0	0	0	0	No	0.99735355	No	0.8802655	App	0.9513181	Positive	0.7194463
228	always better than ola. cheaper than ola, polite drivers, easily available.	5	11	1	0	0	4	0	No	0.9996705	No	0.99898595	Driver	0.7522093	Positive	0.9976029
229	my mom requested uber last night 3 times. no ride came and over r300 was deducted from her account. i have the notifications to prove it. can we claim our refund?	1	31	1	1	1	3	2	Yes	0.95936465	No	0.95203185	Payment	0.99936837	Negative	0.97048
230	great app! keep up the great work. thanks to uber and the developers.	5	13	1	0	0	0	0	No	0.9939686	No	0.9976973	App	0.98592526	Positive	0.99871457
231	it's been amazing even though i dont get a lot of promo but still it's amazing. great job guys	5	19	1	1	0	2	0	No	0.9979964	Yes	0.886417	Pricing	0.9986858	Positive	0.8622836
232	the driver was very courteous, punctual and reliable	4	8	1	0	0	1	0	No	0.9987953	No	0.99961686	Driver	0.9951851	Positive	0.9969652
233	i reset my device. after that i downloaded the app but i can't sign in even it didn't help me in resetting my password otherwise app is great but i am not able to use it any more	1	38	1	0	1	0	0	Yes	0.9995658	No	0.9974558	App	0.9959686	Negative	0.90272284
234	was a very very nice driver and drove very well	5	10	1	0	0	1	0	No	0.9986261	No	0.99917406	Driver	0.99857605	Positive	0.99280024
235	i only have a thank you to give to . yes absolutely everyone, every single person that's makes this service a real, reasonanable, reliable lifesaver!	5	25	1	0	0	5	0	No	0.9989801	No	0.99935204	Service	0.98041725	Positive	0.99792755
236	the economy rides with great u.i	5	6	1	0	0	4	0	No	0.99982077	No	0.9988035	Pricing	0.91452444	Positive	0.99027425
237	bhi itni buri service ho gai hai uber ki sach a bad app hala ky kuch 1 sal phly bht achi thi service	1	23	1	0	0	5	2	Yes	0.5538209	No	0.7034114	Service	0.99712723	Negative	0.9772249
238	satisfied with there services :)	5	5	1	0	0	5	0	No	0.9976827	No	0.9996842	Service	0.98552334	Positive	0.9957176
239	it's is an cool taxi	5	5	1	0	0	2	0	No	0.9996294	No	0.9998022	General	0.9189866	Positive	0.99883884
240	order nahi derahe. sob dur ka order derahe	1	8	1	0	1	0	2	No	0.9979188	Yes	0.78210384	Service	0.86678016	Negative	0.72404665
241	really great app easy to use and reliable transportation	5	9	1	0	0	0	0	No	0.99746287	No	0.99821365	App	0.98487157	Positive	0.998993
242	sudden price variation. after availing 20% off price rised from rs 94 to rs 115 to rs 170 in a matter of just 3-4 minutes. a big spam	2	28	1	0	0	4	2	Yes	0.5786085	No	0.998998	Pricing	0.97987807	Negative	0.99814665
243	i like uber. i like robust reliability of the app & good drivers. and accountability of all involved. customers & company.	5	21	1	0	0	0	0	No	0.99911505	No	0.994829	App	0.9735955	Positive	0.9984518
244	great app. i use it all the time.	5	8	1	0	0	0	0	No	0.9900006	No	0.99652416	App	0.9947149	Positive	0.9973568
245	why do you charge ridiculous prices for short rides? not all of us are millionaires.	1	15	1	1	0	4	2	No	0.98153853	No	0.53299314	Pricing	0.99866474	Negative	0.99445266
246	i was experienced to uber is very good an satisfactional	5	10	1	0	0	2	0	No	0.9987099	No	0.99981266	General	0.98216313	Positive	0.9963833
247	well coordinated. easy to use.	4	5	1	0	0	0	0	No	0.999458	No	0.9981261	App	0.8962356	Positive	0.99916995
248	pickup time estimations on the ride are pathetic. it will show 2mins and suddenly it is 10 mins. there is driver rating but there is no uber service rating. [update 5/18] navigation routes does not make sense.	1	37	1	0	1	0	2	Yes	0.7587536	Yes	0.9994497	App	0.9884576	Negative	0.99593276
249	not showing otp had to cancel the trip twice	1	9	1	0	1	0	2	Yes	0.9968195	No	0.9723592	App	0.9937623	Negative	0.9980627
250	the price range is too high.	5	6	1	0	0	4	2	No	0.9940341	No	0.9892964	Pricing	0.99766374	Negative	0.97369736
251	happy uber is still reliable during covid	5	7	1	0	0	5	0	No	0.99685955	No	0.99967337	General	0.6336249	Positive	0.9951224
252	my first time experience was very okay with no problems the driver arrived on time and we got home safe	5	20	1	0	0	1	0	No	0.99842644	No	0.9998734	Service	0.55901915	Positive	0.9858045
253	vary nice and best aap	5	5	1	0	0	0	0	No	0.9980367	No	0.99912566	App	0.97614497	Positive	0.9985683
254	i really appreciate this app	5	5	1	0	0	0	0	No	0.99212706	No	0.995112	App	0.9964581	Positive	0.99645644
255	garbage, just like the drivers, couldn't pay with pp	1	9	1	0	1	3	2	No	0.99742115	No	0.99948454	Service	0.7676463	Negative	0.9973003
256	now that they ran all the cab companies in to the ground here come the price hikes. they hid the fact that you are on surge charge. it can cost me over $450 a month to get back and forth to work 3 miles away.	1	45	1	0	0	4	2	No	0.99544513	No	0.83978784	Pricing	0.9975787	Negative	0.98878294
257	any lady in nairobi considers uber a life saver	5	9	1	0	0	2	0	No	0.99936074	No	0.9996007	General	0.9941322	Positive	0.97175646
258	very poor service fare show 109 and charge me 613 pls dont use	1	13	1	0	1	4	2	No	0.71902645	No	0.99800545	Pricing	0.98405796	Negative	0.99686784
259	this app is one of the best app in google	5	10	1	0	0	0	0	No	0.99555165	No	0.9983437	App	0.99365485	Positive	0.9976018
260	i hate how manipulative the app has become. how can you ask to tip a driver twice? i work late nights, travel from the airport a lot and sometimes go out. i've always been a good tipper screwing me out of money because you use light gray font on a white box making me think i didn't tip the night before because sometimes i fall asleep rightaway when i get home. it's just as manipulative as subliminal advertisement. people assume this pop up is because they forgot to tip not to tip more	2	93	1	1	0	0	2	Yes	0.9057707	Yes	0.9721478	App	0.99814343	Negative	0.9898489
261	i can see driver details and amount details	3	8	1	1	0	0	1	No	0.9743028	Yes	0.63251686	App	0.67541796	Neutral	0.99354976
262	one of the worst service or an application uber have. last ride was been declined by the driver and that cancellation fee is charged me for 160rs.	1	27	1	0	0	0	2	No	0.9366482	No	0.9996238	Service	0.868649	Negative	0.99735874
263	first review complaining about my payment methods not working got deleted. here's another one, then. not my fault you wouldn't take my money and i had to use lyft.	1	29	1	0	1	0	2	Yes	0.9947225	No	0.9351002	Payment	0.97866195	Negative	0.9973168
264	it was amazing experience with ola .	5	7	1	0	0	2	0	No	0.9996006	No	0.9997049	General	0.9105516	Positive	0.9989349
265	continuously 3 moto drivers denied my booking now so waited for nearly 20mins, then got rapido, i don't recommend moto to anyone	3	22	1	0	0	5	2	No	0.95830137	No	0.99970144	Service	0.6020385	Negative	0.9981134
266	my mobile device has been blocked, without any reason. i am not able to request a single ride.	1	18	1	0	1	0	2	Yes	0.99972624	No	0.99167436	App	0.99397355	Negative	0.98862237
267	driver not coming during night time	3	6	1	0	0	5	2	No	0.98683864	No	0.9988035	Driver	0.9102185	Negative	0.9965312
268	it really safe for girls and good experience with uber we always love you 🖤 🖤	5	16	1	0	0	5	0	No	0.99808913	No	0.9995285	Service	0.620437	Positive	0.998323
269	great service and experience 👏 grateful for the support 💜 🙏🏾 i am aware that some drivers have difficulty with uber trip directions.	5	23	1	0	0	5	0	Yes	0.8963615	Yes	0.9482675	Driver	0.7840332	Neutral	0.9638296
270	i used to love this app and used it regularly but recently it's been very problematic for me as i'm shown incorrect fees and even showed trip cancellations when i've actually taken the trips. i'm being charged extra as a result. also it's become far too difficult to launch complaints or reach for support now. hence i'm moving away from this app now.	1	63	1	0	1	0	2	Yes	0.9992312	No	0.8416274	App	0.87733126	Negative	0.9994287
271	i am very comfortable to uber's application.	5	7	1	0	0	0	0	No	0.96714234	No	0.99814737	App	0.9972783	Positive	0.99350595
272	irritating & awful person. will have a 2nd thought to hire uber.	1	12	1	0	0	1	2	No	0.99974793	No	0.99828964	Driver	0.94278294	Negative	0.6522002
273	he was the best. didnt want the ride to end.	5	10	1	0	0	1	0	No	0.9995179	No	0.99882525	Driver	0.97186565	Positive	0.6209341
274	always a great experience with uber	5	6	1	0	0	2	0	No	0.99802727	No	0.9991509	General	0.94018793	Positive	0.9977507
275	very useful one,especially new immigrants.	4	5	1	0	0	2	0	No	0.9981698	No	0.99885035	App	0.77746177	Positive	0.9990103
276	i was very uncomfortable and afraid riding with travis. please no more rides with him. thank you in advance.	5	19	1	0	1	1	2	No	0.997162	No	0.9994894	Driver	0.8679618	Negative	0.9880184
277	its the most conv ienant thing	5	6	1	0	0	5	0	No	0.99967	No	0.9993099	General	0.9921042	Positive	0.9910897
278	i loved this app soooooooooooo much	5	6	1	0	0	0	0	No	0.99199075	No	0.9981445	App	0.9948055	Positive	0.99651825
279	it is best app for rides better than ola cabs . i like it's quality and facility. but it contains fine if we late for rides or cancelled the ride	5	30	1	0	1	0	2	No	0.96525264	No	0.9751788	App	0.99819773	Positive	0.99657506
280	my account is disabled. it wouldn't match up to paypal. there is only customer service for drivers	1	17	1	1	1	0	2	Yes	0.9960083	Yes	0.88519996	App	0.8685496	Negative	0.97440267
281	very good and friendly service! always have interesting conversations.	5	9	1	0	0	5	0	No	0.9975253	No	0.99134934	Service	0.9939871	Positive	0.99561524
282	the drivers ask us to cancel the rides and we get charged for the cancellation. else they are asking us to wait for 30 mins when the app shows they'll reach within 15 mins. uber also doesn't have any customer support or live chat/call services. absolutely disappointed.	1	47	1	1	0	0	2	No	0.839674	Yes	0.99618137	App	0.7280571	Negative	0.9955688
283	awesome app service is good than ola.	5	7	1	0	0	0	0	No	0.9992748	No	0.9994498	App	0.94881797	Positive	0.99817383
284	i very much enjoy the convenience and consistency of being an uber customer overall. however, i have a severe reaction to car fragrances, where i get a headache, burning in my nose, scratchy throat, and itchy eyes. every single uber car i get into is using fragrance, which is totally unnecessary. sometimes i take a taxi just because i can’t face the inevitable onslaught of symptoms i know i’ll face from the uber rides. i wonder how many other riders are impacted by this and/or would prefer a neutral air space when using uber? please consider sharing this feedback with your drivers and urge them to stop using fragrance. there are no other public spaces i can think of where a paying customer is forced to deal with fragrance. help.	5	130	1	1	0	5	2	No	0.94391865	Yes	0.9990897	App	0.33846223	Negative	0.884888
285	3 stars because it is good but last time i cook uber my phone battery was just 1% and just after cooking my phone gets switched off i don't know whether my ride came or not but second time when i open app i came up with 83 rs pending which i have to pay to another driver thats not fair and after complaining also the have done nothing. please if u can do something do	3	76	1	1	0	0	2	Yes	0.99567586	No	0.58421755	App	0.8242881	Negative	0.99947923
286	ficou ridículo . totalmente inacessível, perderam um usuário extremamente presente e ativo, pra que querem cartão de crédito se eu sempre pago no dinheiro? e quem não tem cartão? f*da-se? lamentável! descaso total, totalmente decepcionado com a uber.	1	38	1	1	0	3	2	No	0.9983398	No	0.9880304	App	0.5168263	Negative	0.9981165
287	excellent, no hidden charges ❤️	5	5	1	0	0	3	0	No	0.99887794	No	0.9976858	Pricing	0.9950871	Positive	0.9783482
288	it's very good and convenience	5	5	1	0	0	2	0	No	0.99923277	No	0.999308	General	0.99082655	Positive	0.99718285
289	awesome personality and very helpful!	5	5	1	0	0	1	0	No	0.9992926	No	0.9995309	Driver	0.9877473	Positive	0.99872345
290	all my experiences with uber drivers have been great. they were readily available whenever i needed a ride on my trip to vegas, i live about 40min from the bigger cities so i don't get a lot of available drivers in my area that's the con for me. and when i'm in a big city and there are other people waiting for uber it can get confusing looking for the driver.	5	71	1	0	0	5	0	No	0.99826103	Yes	0.98884445	Service	0.9642924	Positive	0.7035664
291	most of the time driver cancel the trip asking to pay in cash. there excise is they get money from uber very late. and because of there this behaviour i have missed my flight 2 times.	1	36	1	0	0	1	2	No	0.55476725	No	0.99562657	Service	0.5240909	Negative	0.9993111
292	it's good but abit costly and sometimes rude driver	5	9	1	0	0	1	2	No	0.9814293	No	0.9814276	Driver	0.99846774	Negative	0.9060494
293	the cheapest rides ever in my living location. and really satisfied with this app .	5	15	1	0	0	0	0	No	0.99927574	No	0.9996044	App	0.6207648	Positive	0.9991417
294	great thanks! good driving and cheaper than taxi!	5	8	1	0	0	4	0	No	0.9998087	No	0.9993649	Pricing	0.89807826	Positive	0.9986519
295	was great while in dallas last month.	5	7	1	0	0	2	0	No	0.9978631	No	0.9996195	General	0.9328641	Positive	0.99716896
296	its a good app but sometimes the drivers cancel your ride and uber still charges you. so not that cool	4	20	1	0	0	3	2	Yes	0.87258935	No	0.9902222	Payment	0.41754502	Negative	0.99782455
297	really good job.need him again !	5	6	1	0	0	1	0	No	0.9997758	No	0.99903995	Driver	0.8577729	Positive	0.99895203
298	hey uber get lost from our country.we don't need u here.let this cheating taxi drivers die with no customers	1	19	1	1	0	5	2	No	0.9998697	No	0.9567629	Service	0.9222883	Negative	0.99349546
299	it's very good smooth and reliable experience	5	7	1	0	0	5	0	No	0.99744993	No	0.99921787	Service	0.91948056	Positive	0.99844164
300	you charged me and no car came, done	1	8	1	0	1	3	2	Yes	0.7037982	No	0.9987741	Service	0.80507904	Negative	0.99518174
301	good service and good riders	5	5	1	0	0	5	0	No	0.9971577	No	0.9905682	Service	0.9978144	Positive	0.9951925
302	speed of response and friendly manner and value all very good.	5	11	1	0	0	1	0	No	0.9993617	No	0.99869543	Service	0.97451955	Positive	0.9983707
303	الشركة بقت تتكبر ع العملاء😔💔	1	5	1	0	0	5	2	No	0.9987557	No	0.9933183	Pricing	0.7334596	Negative	0.9978053
304	i've been using uber and ubereats for over 5 years and had a few issues over the years, missing orders etc. but for the past few weeks i keep getting error msgs when i try to order food or request a ride. i contacted customer support who then transferred me to a "specialist team" who then told me they can't resolve the issue. so i guess i'll have to stick to lyft and doordash. i wish i could share screenshots of how priority support just ignores my questions and their vague responses to problem	1	94	1	0	1	0	2	Yes	0.9975447	Yes	0.9884842	App	0.49611664	Negative	0.9679685
305	good service better rate than ola not looting	5	8	1	0	0	4	0	No	0.9981876	No	0.9984836	Service	0.98398733	Positive	0.97986937
306	works great to get around whatever city or destination you are in.	5	12	1	0	0	2	0	No	0.99778974	No	0.99937576	General	0.49418154	Positive	0.998618
307	i love this app. nothing much to ask you to improve.	5	11	1	0	0	0	0	No	0.9888116	No	0.8996801	App	0.9972806	Positive	0.99598384
308	i love this aap compare to ola uber is the best, price comfort, safty, vehicle availability. thank you uber	5	19	1	0	0	0	0	No	0.9998555	No	0.99956447	General	0.40530097	Positive	0.9995316
309	every time i needed an uber to get to work, i've had three drivers cancel on me before i got a ride, made me late every time	1	27	1	0	0	5	2	No	0.9780768	No	0.98809135	Service	0.99344265	Negative	0.9904377
310	great app. love the layout and the ease of use.	5	10	1	0	0	0	0	No	0.9885161	No	0.99049157	App	0.99527764	Positive	0.99688655
311	best for ride, i just love it. 💘	5	8	1	0	0	2	0	No	0.9988708	No	0.9997695	General	0.9827187	Positive	0.99783105
312	i have all had good kind and freindly driver.	5	9	1	0	0	1	0	No	0.99837303	No	0.999081	Driver	0.99808407	Positive	0.99228776
313	overall experience is awesome just have trouble with bike ban delhi	5	11	1	0	0	2	0	Yes	0.98293453	No	0.66114324	Service	0.36958656	Neutral	0.865825
314	i have experienced trip cancelation from drivers during critical times.	3	10	1	0	0	5	2	No	0.9539387	No	0.9977307	Service	0.74816877	Negative	0.9909492
315	excellent app to get around	5	5	1	0	0	0	0	No	0.99647266	No	0.998159	App	0.9918541	Positive	0.9983354
316	quick to pick up point and an amazing drop off with an affordable price. nevertheless, not a complain do i have for now.	5	23	1	0	0	4	0	No	0.9990075	No	0.9988117	Pricing	0.9860372	Positive	0.98739827
317	unable to verify by text for my existing account (text doesn't come in after multiple tries), and no options to proceed any other way. which means i won't be using uber on my travels then (lyft thanks you for not having the foresight to include options to verify via other means, or to troubleshoot why text messages aren't going through for existing account verification, but do for new account setup).	1	70	1	0	1	0	2	Yes	0.99964345	Yes	0.92769295	App	0.98979455	Negative	0.9930274
318	uber said 6 min i have been waiting for more than an hour and when i tried to change the destination it doubled the price	1	25	1	0	0	5	2	No	0.9749795	No	0.99939144	Service	0.9502491	Negative	0.98588735
319	worst app.always high prices and drivers always deny. if they accept they will just keep you waiting, waste your time and then cancel the ride.	1	25	1	0	1	0	2	No	0.8964971	No	0.83007264	Pricing	0.98898494	Negative	0.994476
320	uber as ok but fare is hire	4	7	1	0	0	4	2	No	0.97876155	No	0.99353164	Pricing	0.99780995	Negative	0.9500564
321	it's been amazing . and i enjoy all the drivers god bless u	5	13	1	0	0	1	0	No	0.9992513	No	0.999637	Driver	0.99476963	Positive	0.9969074
322	as expected good service thanku.	5	5	1	0	0	5	0	No	0.996293	No	0.9987752	Service	0.99726367	Positive	0.9937245
323	uber is really fantastic i recommend it	5	7	1	0	0	2	0	No	0.9987614	No	0.9995741	General	0.98974633	Positive	0.9960265
324	been using ubers since it first made it's debut! very convenient	5	11	1	0	0	2	0	No	0.9986135	No	0.9994252	General	0.98194444	Positive	0.9961569
325	add hotline or complain number.	5	5	1	1	0	0	2	No	0.77546626	Yes	0.9997279	Service	0.65000254	Negative	0.57242495
326	why uber don't open rider help line . only drive supported help number . very bad service for old customer. uber.help it's bad experience.i want to open my account	5	29	1	1	1	0	2	No	0.97672004	Yes	0.99990547	Service	0.6340884	Negative	0.98082846
327	top mode of transportation in delhi.	5	6	1	0	0	2	0	No	0.99982136	No	0.9997068	General	0.8455977	Positive	0.9993698
328	great driver and reasonable prices. loving it so far	5	9	1	0	0	4	0	No	0.9993888	No	0.9992046	Pricing	0.96489865	Positive	0.9951969
329	horrible it was so horrible that i deleted uber app and used it to abuse drivers .	1	17	1	0	1	0	2	No	0.7351818	No	0.99823856	App	0.9864275	Negative	0.9972017
330	why uber never gives update comments	2	6	1	1	0	0	1	No	0.5106724	Yes	0.9978642	App	0.99154764	Negative	0.9904909
331	the encryption of driver identify consuming time	5	7	1	0	1	0	1	No	0.7090219	Yes	0.7144294	App	0.9984989	Neutral	0.60821027
332	some drivers are unprofessional. they cannot get the right track or customer location. i am living in winnipeg everyone know how winter is there. yesterday, i waited for uber outside almost 10 minutes. my hands were frozen. i call him and explained where i am, but he did get my location. so i told him to cancel my trip. but uber changed me for this almost 6 dollars. this is a worst app in my life.	1	76	1	0	0	1	2	No	0.81157285	No	0.88431	Driver	0.9960884	Negative	0.99902666
333	best ride best app gooood	5	5	1	0	0	0	0	No	0.999241	No	0.99896884	App	0.98147136	Positive	0.9982603
334	drivers transfer the trip from one to another due to paytm payment,so it wasted so much time	5	17	1	0	1	3	2	No	0.52651733	No	0.922686	App	0.764798	Negative	0.99967074
335	this is an awesom company. i am really satisfied from uber.	5	11	1	0	0	2	0	No	0.999529	No	0.99979645	General	0.9150812	Positive	0.99793434
336	there's room for improvement,, especially in maps service,,	4	8	1	1	0	0	1	No	0.76039255	Yes	0.9998258	App	0.9858117	Positive	0.540831
337	uber eats isn't working, not been able to order anything as when says "leave at door is required" pressing okay does nothing. (uninstalled and reinstalled, still not working. using other services)	1	31	1	0	1	0	2	Yes	0.9996811	No	0.9989303	App	0.96941435	Negative	0.9898735
338	came in a timely manner	5	5	1	0	0	5	0	No	0.99739337	No	0.99923575	Service	0.99291843	Positive	0.9954882
339	just got a new phone, the app won't let me login at all. keeps giving me an error message. the help email keeps asking for my old and new phone number despite them being the same. no number you can call when the automated help desk proves useless. clearly they don't care about their customers.	1	55	1	0	1	0	2	Yes	0.9997271	No	0.95749444	App	0.99488705	Negative	0.99636817
340	worst app ever! takes more than 15 minutes to find a driver and on top of it most the drivers cancel their trip also asked me to pay 20 for canceling the ride for which no driver was assigned and this has happened more than twice.	1	46	1	0	0	0	2	No	0.94412464	No	0.97727305	App	0.89862937	Negative	0.9986394
341	my overall experience was good, but it would've been a little better if i could've talked to someone personally. because the pickup spot had been moved around the corner after new construction and i couldn't talk to anyone to tell them, which resulted in the driver leaving. i had to reorder a ride and was charged twice to get home. it wasn't the driver's fault, but we couldn't communicate clearly by texting.	5	72	1	1	1	0	2	No	0.93434685	Yes	0.9998971	App	0.8371231	Negative	0.9580355
342	gudd yaaar bht ft a	5	5	1	0	0	2	2	No	0.99839276	No	0.9988625	General	0.9974989	Neutral	0.7821606
343	good app most of the time. the message driver functionality sometimes does not work until app restart. also the maps could use an update. some areas are outdated	4	28	1	1	1	0	0	Yes	0.9998313	Yes	0.6766957	App	0.9968681	Negative	0.84084284
344	so very good and easy to use	5	7	1	0	0	0	0	No	0.9991584	No	0.99934727	App	0.67057526	Positive	0.99916184
345	i use uber everyday that i work very reliable	5	9	1	0	0	2	0	No	0.9986853	No	0.99971133	General	0.94523436	Positive	0.9969304
346	very good service at any time	5	6	1	0	0	5	0	No	0.99537057	No	0.99321413	Service	0.99864036	Positive	0.9906053
347	uber bike first ride experience was great. the driver was very nice and helpful.	5	14	1	0	0	2	0	No	0.9994331	No	0.9998516	Driver	0.9534679	Positive	0.9986524
348	after the update i'm unable to pick up the destination from address. what's the point then?	2	16	1	0	1	0	2	Yes	0.9998134	No	0.9949043	App	0.9947069	Negative	0.969101
349	so good app download today uber is good from ola is much better	5	13	1	0	0	0	0	No	0.9965062	No	0.99954057	App	0.97586006	Positive	0.9978963
350	a driver rejected to pick me to my destination because of distance and i was charged for it. this is unfair and it's my first time of using ur service. first impression, bad experience.	3	34	1	0	0	5	2	No	0.5722326	No	0.9992859	Driver	0.6781794	Negative	0.9969357
351	superb ! mind blowing expirence !	5	6	1	0	0	2	0	No	0.9999237	No	0.999305	General	0.8442353	Positive	0.99198806
352	was easy to see things on the map.	5	8	1	0	0	0	0	No	0.9879497	No	0.7040267	App	0.9977608	Positive	0.9498637
353	very worst experiance with uber drivers. if the amount is very low. they are cancelling the trip themselves. then another driver do the same thing.	1	25	1	0	0	1	2	No	0.9983494	No	0.9843091	Driver	0.9886059	Negative	0.99759334
354	so convenient and really fast when you are in need to be in a place quickly.	5	16	1	0	0	5	0	No	0.9994012	No	0.99821943	Service	0.89881605	Positive	0.9993036
355	drivers denied to drop the location that is not my fault but you guys are charged me 38 rs for cancellation.not satisfied from your service.ola is better than your service. after that incident i stop using your uber app for travelling. very bad experience from your service	1	47	1	0	0	5	2	No	0.98661476	No	0.9995365	Service	0.8221487	Negative	0.9947332
356	i love having uber available for whenever i need a ride.	5	11	1	0	0	2	0	No	0.99939907	No	0.9990246	Service	0.67867434	Positive	0.9988959
357	good for lowest price for travelling	5	6	1	0	0	4	0	No	0.99948835	No	0.9981627	Pricing	0.99344593	Positive	0.99431735
358	when it comes to go somewhere, uber is my first priority.😇	5	11	1	0	0	2	0	No	0.99879056	No	0.9987098	General	0.9872584	Positive	0.9948414
359	this app help us in travelling	5	6	1	0	0	0	0	No	0.9970995	No	0.99865973	App	0.9856388	Positive	0.9987204
360	good experience as of now	5	5	1	0	0	2	0	No	0.9970289	No	0.99955827	General	0.99519277	Positive	0.9914118
361	bad reviews but lets see.	5	5	1	0	0	2	1	No	0.65694624	No	0.9969951	General	0.76693606	Negative	0.8724777
362	this app and company is really hell. no good service. cream is better then this.	1	15	1	0	0	0	2	No	0.97432375	No	0.9960884	Service	0.87715155	Negative	0.94484127
363	best experience and intercity please take less price	4	8	1	1	0	4	1	No	0.999747	Yes	0.63525534	Pricing	0.9361195	Positive	0.9766162
364	this app should allow user to sign in existing account on different mobile with same existing email. currently it doesn't allow to enter existing email on any other mobile	4	29	1	1	0	0	1	No	0.5427351	Yes	0.99932456	App	0.9992447	Neutral	0.40335095
365	this is really helpfull for all kind of people love uber	5	11	1	0	0	2	0	No	0.9991196	No	0.999642	General	0.7953888	Positive	0.9989988
366	every time i book with uber drivers are calling and asking the drop location and cancelling the cab this has been happening almost everytime i book with uber and you people are putting cancellation charges on me what sense it makes? very disappointed with the service	1	46	1	0	0	3	2	No	0.98742515	No	0.99677354	Service	0.96387935	Negative	0.99470574
367	5 driver canceled trip then a perfect driver recevd	3	9	1	0	0	5	2	No	0.99750936	No	0.9998913	Driver	0.9846682	Negative	0.57415503
368	they have owed me 42.57 since 7/19/2020 and the just wont pay me back. took my uber cash for a prepaid ride. ride canceled kept my money.	1	27	1	0	0	3	2	Yes	0.62497985	No	0.99890053	Payment	0.9958753	Negative	0.9915627
369	uber auto takes longer time to response.	4	7	1	0	0	5	2	Yes	0.75121355	Yes	0.98807424	Service	0.5676951	Negative	0.970457
370	it charged me for a canceled ride this morning.	5	9	1	0	1	3	2	Yes	0.9267144	No	0.99969673	Payment	0.9875321	Negative	0.98488057
371	pay the drivers more so they actually pick up.	1	9	1	1	0	5	2	No	0.9983076	Yes	0.6214	Driver	0.9638017	Negative	0.997823
372	the rates shown before booking the rides and after reaching the destination vary tremendously. kinda feeling cheated😡	1	17	1	0	1	4	2	No	0.8856446	No	0.519933	Pricing	0.99874675	Negative	0.9897327
373	very smooth and convenient to travel	5	6	1	0	0	2	0	No	0.9991474	No	0.99963295	Service	0.7257921	Positive	0.9987196
374	the pin wasn't getting generated consecutively for 2 days whie i booked the ride. i had to uninstall the app and re install it. seems that they have upgraded the app but no prior intimation given to riders. it was a guess game.uber its your responsibility to update the riders about any such upgrades and changes. it was a painful experience.	3	61	1	1	1	0	2	Yes	0.99777216	No	0.7224167	App	0.9981646	Negative	0.99568826
375	driver knew how to get around boston traffic! loved it	5	10	1	0	0	1	0	No	0.9991109	No	0.99911994	Driver	0.9946425	Positive	0.9966053
376	i donno why just for even one km you guys charge 81 rupees seriously if you choose uber or ola the auto guy gives you a lecture saying why we choose that instead pay to the auto guy 10 or 20 rupees more instead of paying to some company, if we choose the auto guy he doesn't want to come to wherever we ask seriously fed up of auto or cab drivers in bangalore	1	74	1	0	0	4	2	No	0.9864205	No	0.9630273	Pricing	0.99828064	Negative	0.9902588
377	driver refused the trip because promo code was applied. if it is so then why you have provided promo code. this means unprofessional behaviour of driver and you haven't provided any chat option to describe the problem	1	37	1	0	1	1	2	Yes	0.8765272	Yes	0.8269769	Driver	0.4409411	Negative	0.99978334
378	freaking driver pulled a no show and charged us full tip, rating himself 5 stars. scam	1	16	1	0	0	1	2	No	0.6192065	No	0.99965036	Driver	0.8377326	Negative	0.9909402
379	first ever uber experience and lionell was awesome! polite, friendly, and great attitude! got us to our destination safe and sound. thanks!	5	22	1	0	0	1	0	No	0.99943584	No	0.99991226	Driver	0.5929511	Positive	0.9989698
380	muboreshe app yenu,dhidi ya matapeli kuingilia account za madereva,mimi nikiwa mmoja wa wahanga wa hilo tatizo	5	16	1	1	1	0	2	Yes	0.69334316	Yes	0.98071814	App	0.9976962	Negative	0.991734
381	easy, quick, safe, enjoyable, accessible travel. thank you uber and drivers!	5	11	1	0	0	5	0	No	0.9988707	No	0.99933016	Service	0.86642206	Positive	0.9990101
382	very enjoyable. driver ramon was very friendly and i found out that we are from the same state new york, and town of mount vernon.👍 great job! it's nice being on the other side of uber sometime ☺️	5	38	1	0	0	1	0	No	0.9996145	No	0.99958974	Driver	0.89735305	Positive	0.99943656
383	emmanuel was very friendly and helpful! thanks flr a great ride!	5	11	1	0	0	1	0	No	0.9992873	No	0.99970645	Driver	0.9888148	Positive	0.9980903
384	driver's attitude is not good	5	5	1	0	0	1	2	No	0.9988374	No	0.9967253	Driver	0.99782264	Negative	0.95032114
385	they charged me 100 fine just bcz i cancelled ride two times.their driver doesn't responding at the time.very disappointed	1	19	1	0	1	3	2	Yes	0.9381691	No	0.96397424	Payment	0.5038563	Negative	0.99933213
386	driver will asked the destination and will cancelled the trip this is the way uber is treating the customer. they're wasting our precious time.	1	24	1	1	0	1	2	No	0.9987766	No	0.9997416	Driver	0.90083784	Negative	0.9699037
387	$46cad for a 15 minute trip. garbage.	1	7	1	0	0	4	2	No	0.9926965	No	0.99482465	Pricing	0.9987864	Negative	0.97890353
388	bike riders ask for extra fare in most of the rides	4	11	1	0	0	3	2	No	0.99085134	Yes	0.85318744	Driver	0.99140584	Negative	0.99182206
389	great app. love that the pick up and destination info is input before i even get in the car. love not needing to make a phone call or type lol. lazy cheer!	5	32	1	0	0	0	0	No	0.99512684	No	0.97161365	App	0.99685574	Positive	0.9972922
390	so sweet app i love this app	5	7	1	0	0	0	0	No	0.9918001	No	0.9980635	App	0.99387884	Positive	0.99751294
391	bon concept de base. néanmoins devenue inutilisable quant à l'arrogance des chauffeurs, quasiment à chaque course commandés, on me pousse à annuler pour que je paie les frais d'annulation en faisant des tours autour du point de rencontre. beaucoup de rdv importants manqués, ne comptez pas uniquement sur uber pour vos trajets, il y a un grand risque que vous n'arriviez pas à l'heure	1	64	1	0	0	5	2	No	0.97591954	No	0.88082284	Service	0.99272233	Negative	0.99428236
392	i have had nothing but nice drivers	5	7	1	0	0	1	0	No	0.9984559	No	0.9984372	Driver	0.9976895	Positive	0.8890316
393	when it exports location from map it makes a big mistake which lead to pay too much and take very long time	3	22	1	0	1	0	2	Yes	0.9489525	Yes	0.8461911	App	0.9978569	Negative	0.9953734
394	1st time and my driver was excellent, very clean car and very good to talk with	5	16	1	0	0	1	0	No	0.99912924	No	0.9994087	Driver	0.9932892	Positive	0.99778724
395	the uber app is ver very great, helpful and reliable but please, return the app here in the philippines. i really need it sometimes so badly	4	26	1	1	0	0	0	No	0.9574041	Yes	0.9017881	App	0.9953969	Positive	0.9694905
396	pleasant rides all the time	5	5	1	0	0	5	0	No	0.99925846	No	0.99986196	Service	0.4715104	Positive	0.99876237
397	nice performance upar booking app	5	5	1	0	0	0	0	No	0.9936394	No	0.99742377	App	0.996447	Positive	0.9968765
398	i don't what happen to uber. m very upset waited for more than half an hour still driver didnot reach. when i tried to cancel the trip can't do it also. my time is wasted	2	35	1	1	0	5	2	No	0.5251827	No	0.99019647	Service	0.92474765	Negative	0.99852824
399	i take a lot of ubers and i enjoyed my trips with all except one! all in all uber is great! i love to send out tips with the majority of drivers because they earn it and i think they should make more.	5	43	1	1	0	1	0	No	0.9994368	No	0.9099354	Driver	0.6664296	Positive	0.98197764
400	2 drivers made me wait for them half an hour and i was late to an important college class	1	19	1	0	0	1	2	No	0.9906978	No	0.9990959	Driver	0.99460393	Negative	0.9898968
401	very poor customer service.worst of all	1	6	1	0	0	5	2	No	0.9975821	No	0.9997732	Service	0.93576205	Negative	0.97744036
402	this was my first time taking g an uber, i had a great experience, great driver, great conversation nice. clean vehicle.	5	21	1	0	0	1	0	No	0.99956673	No	0.9997588	Driver	0.8466569	Positive	0.99934155
403	driver goes to wrong place and cancel the ride for fee,pure cheating .	1	13	1	0	1	5	2	Yes	0.79494315	No	0.9987429	Driver	0.9648062	Negative	0.9902756
404	now days service is very poor.i don't like	4	8	1	0	0	5	2	No	0.9868774	No	0.9976931	Service	0.9969644	Negative	0.9574041
405	it's a good app comparing with ola and rapido,but now a days they are increasing the price due to high demand.if demand is high that is u r problem,our distance won't increase if u r demand is high,so u ppl have to charge properly.according to distance. but it's 10000000 percent better then ola and rapido,ola ppl r thinking money as tree leaves they charge 3 times more .	4	68	1	1	0	4	2	No	0.7122507	Yes	0.9988391	Pricing	0.97649664	Negative	0.9735248
406	this is very convenient and so easy to book a ride.	5	11	1	0	0	5	0	No	0.9992156	No	0.9955177	App	0.9571013	Positive	0.99941254
407	great service, at all time.	5	5	1	0	0	5	0	No	0.99500966	No	0.9897647	Service	0.99855167	Positive	0.9924557
408	this app is garbage, as is their customer service. i was charged $8.21 for a trip i immediately cancelled. they claim i put in the wrong pickup and dropoff location. i'm done, app is deleted and i'm going with lyft. i've had too many problems with this app and their drivers. i am editing in response to the developer. i don't want any more "help" from support. it's obvious you outsource and they don't speak english well enough to resolve my issue. the $8.21 was refunded, followed by another charge for $6.59. stay out of my account. i have deleted my uber account, along with payment info. keep the money you took, it's a small price to pay to be done with you people. again, your company no longer is authorized to charge my account for anything.	1	137	1	1	1	0	2	Yes	0.9911902	Yes	0.93431896	App	0.8865957	Negative	0.99968076
409	this is the best idea ever.	5	6	1	0	0	2	0	No	0.9991167	No	0.99959487	General	0.8928758	Positive	0.99806637
410	there is no option for google pay in latest version of uber app. i have updated it several times and there is no help option either in app.	4	28	1	1	0	0	1	Yes	0.92396736	Yes	0.9990613	App	0.9987857	Negative	0.96589905
411	only app i have downloaded and removed in span of 30 min .booking was cancelled by diver after making us wait for 15 min .then the alotted driver didn't pick and did not move from his place for 30 min. worst .	1	42	1	0	0	5	2	Yes	0.9360143	No	0.9995358	App	0.8773282	Negative	0.9983448
412	so far~so good. new user.	5	5	1	0	0	2	0	No	0.9969014	No	0.9998466	App	0.4474061	Positive	0.9992304
413	some time app not supported properly	2	6	1	0	1	0	2	Yes	0.99950933	No	0.99227285	App	0.984843	Negative	0.9918325
414	this app doesn't work without credit card	4	7	1	0	1	0	2	Yes	0.9683677	No	0.9948612	Payment	0.85040766	Negative	0.9929804
415	a little early the driver text me to let me know she was there early but she would be waiting at 12:30 to pick me up in the front i will be recommending it to all my friends know about it i felt very safe with the driver thank you laura	5	51	1	0	0	1	0	No	0.9974068	No	0.99641585	Driver	0.99534637	Positive	0.5774505
416	i've never used uber before but signed up a long time ago. when i needed to use it immediately for a small emergency i couldn't. in order to log in, i have to show first 6 digits of a card i no longer have. no option to change card or even delete that one unless i can show what those first 6 are. what a ridiculous "security" feature, at least give the option to log in using a different method. support is non existent to even help.	1	87	1	1	0	0	2	Yes	0.5554896	Yes	0.9997435	App	0.9979074	Negative	0.95868754
417	great! friendly! easy to use.	5	5	1	0	0	2	0	No	0.99973387	No	0.99961627	Service	0.4667863	Positive	0.9997193
418	first trip was awesome (wilson to wexford centre). return trip the first guy drove into the carpark but drove out without stopping at the drop off stop. he was really struggling when i rang him and seemed to say "i don't know this area" (i was having trouble understanding him and vice versa. i asked if he wanted me to cancel and he said yes. the guy who picked me up was excellent. thanks.	4	74	1	0	0	5	0	No	0.9661506	No	0.9992526	Driver	0.9974298	Positive	0.8771936
419	available very quickly in dis app	5	6	1	0	0	0	0	No	0.99936503	No	0.99868256	App	0.7535985	Positive	0.99721247
420	sometime few driver refuse to pic pasenger that is not professionalism. they shoud taken action.	5	15	1	0	1	1	2	No	0.989604	Yes	0.6545745	Driver	0.8530233	Negative	0.99973065
421	horrendous customer service. pray that you never have an issue and need to contact support. if you do, you'll received canned response after canned response and no resolution, not to mention a failure to fulfill the promotions they offer.	1	39	1	0	0	5	2	Yes	0.795362	No	0.9221101	Service	0.9231961	Negative	0.9994708
422	worst experience. the driver reached my pickup point very late and didn't even took the call. if i was able to give a 0 rating i would have definitely done the same	1	32	1	0	0	1	2	No	0.94411767	No	0.9952825	Driver	0.9990263	Negative	0.98828924
423	charges are unclear and predatory. not to mention, the huge hotel i need a pickup doesn't even show up, so unable to set pickup point. no way to enter an address, or name of business. just deleting this app.	1	39	1	0	1	0	2	Yes	0.9916756	No	0.5439135	App	0.9775359	Negative	0.9985164
424	ml mhm. the mml. mb mlmml, mhm hmmm . mb m mm mhm mom hmmm. ml. . kkmm.kmmmm. m mnn hmmm mmm mlm l	4	24	1	0	0	2	1	No	0.9661103	No	0.9666008	General	0.99176776	Neutral	0.9980945
425	this is worst experience with you uber. it was my exam day, i have booked an auto to my center one guy lifted the auto and after 5minutes he called and asked where is your center i said peenya he has cancelled immediately. and another auto it booked automatically. and he called and said where is your center i replied him peenya and i have asked him whether you will come, he said he will come, i waited for 10min he has cancelled ! i got delayed by 28 minutes. uber this is pathetic service	1	95	1	0	0	5	2	No	0.90030116	No	0.96249866	Service	0.9886275	Negative	0.9973175
426	good cab app.it's very easy to reach the proper destination quickly without any problem & without any refusal from any drivers.thank you.yours faithfully jeremy.	5	24	1	0	0	0	0	No	0.9978003	No	0.9982778	App	0.98688626	Positive	0.9990502
427	their support thinks that a "wagonr" is a sedan and refuses to refund the extra money charged for a sedan booking where they allocated a wagon r car	2	28	1	0	0	5	2	Yes	0.87170315	No	0.9973061	Payment	0.88952076	Negative	0.99223924
428	timely arrival of driver and a smooth ride.	5	8	1	0	0	2	0	No	0.999483	No	0.99947053	Driver	0.89650375	Positive	0.9973224
429	pathetic service.driver asking to cancel online payment booking and asking for cash payment.fare was showing rs-106 however after reaching fare turned out to be rs - 561. totally fraud.advise others to use ola or other transport medium.drivers acts like owner of companies.even cancellation fees was charged for driver intiated cancellation. hopeless service & team	1	54	1	0	1	1	2	No	0.6047259	No	0.99325585	Pricing	0.6253949	Negative	0.99914384
430	this is a uselesss app i hate it dont use it is anti india and anti modi	1	17	1	0	0	0	2	No	0.98879856	No	0.9958467	App	0.99213094	Negative	0.983095
431	excellient sevices by uber and its employes	5	7	1	0	0	5	0	No	0.9998585	No	0.9996455	General	0.75999576	Positive	0.9983719
432	hai i have a account in uber currently i am using in pune, india. today i booked pool for a ride, some x person accepted and waited 10 mins after that he cancelled. they fined me with cancellation charges. again a booked for another ride and waited for 20 mins, he came to my locations not even waited for 1 min and then he cancelled with out reason. again they fined with cancellation charges. they are playing with us.they cancelled ride and fine i have to pay. i never seen this kind of service.	1	94	1	0	1	5	2	Yes	0.9539664	No	0.99239504	Payment	0.94324213	Negative	0.9960949
433	recently i am facing issues at my office hour, driver's location is so far from my pickup location. and drivers keep swapping the ride 4-5 times!	4	26	1	0	0	5	2	Yes	0.96775	No	0.9963483	Driver	0.5090976	Negative	0.99927145
434	only issue that i face using uber is its location😡😡 , kindly work on it.	3	15	1	0	1	0	2	Yes	0.99933124	Yes	0.9708818	App	0.99319685	Negative	0.95414597
435	time to arrival are always underestimated. location is rarely correct.	3	10	1	0	1	0	2	No	0.5749137	No	0.60436547	App	0.8168741	Negative	0.9982601
436	first time i've used uber. first time i tried to call and they cancelled but still charged me. second time driver was nice	3	23	1	1	0	1	0	No	0.9754234	No	0.99907506	Driver	0.66434324	Positive	0.94636726
437	sabse bakwash hai,, its a disgusting cab service	5	8	1	0	0	5	2	No	0.99920976	No	0.9950932	Service	0.99604577	Positive	0.994197
438	my experience tonight was not good i was charged when i was not picked up then again when another driver went to the wrong place and could not find me. i need these charges refunded.	3	35	1	0	0	5	2	No	0.637053	No	0.9977041	Payment	0.9933455	Negative	0.9926403
439	using around the world.and everything working great!👍	5	7	1	0	0	2	0	No	0.99754363	No	0.99988043	General	0.6772999	Positive	0.99857223
440	there is a bug when i enter my name and tap the next icon it goes back to the phone number page	3	22	1	0	1	0	1	Yes	0.99911815	No	0.975593	App	0.99655885	Negative	0.45477438
441	cars are good drivers are polite	5	6	1	0	0	1	0	No	0.9995658	No	0.99980587	Driver	0.98089874	Positive	0.9984648
442	this is a very useful app	5	6	1	0	0	0	0	No	0.98922145	No	0.99762136	App	0.9956065	Positive	0.99704057
443	worst app for food, i was loving the food delivery until the day i spent 30 dollars and got empty taco shells. that should be literally impossible to order. i feel like i was just robbed	1	36	1	0	0	0	2	No	0.91760236	No	0.99993455	App	0.7870856	Negative	0.9648869
444	best app in the world nice rates and all .thank-you very much for producing this app	5	16	1	0	0	0	0	No	0.9993874	No	0.9969503	App	0.49759147	Positive	0.9984676
445	gaved it a 1 star due to the fact you guys charged me a 4 dollar fee for waiting for a car thats suppose to pick me up at my pickup place. that car wasn't even near my place at all.	1	41	1	0	0	5	2	No	0.9068039	No	0.9998913	Pricing	0.37374955	Negative	0.9938519
446	i want to try you from morning ,is no buddy to solve my problem,then why are you running this type of cheap service . i want my money back which i paid you two time in a single ride becouse of your driver fault	1	44	1	0	0	0	2	Yes	0.546468	No	0.95761675	Service	0.660364	Negative	0.9986687
447	i have almost w/out exception, had a++ service with each ride . if there has been an issue , i've only had to contact uber once & the issue is immediately settled . super happy with this app & uber service period !	5	43	1	0	0	5	0	No	0.9981293	No	0.9981571	App	0.9336979	Positive	0.99956447
448	very bad,once we book the cab they will accept,and then they will call you about destination and cancel it i m very disappoint about this they cancel the trip,and after that the cancellation charges we have to pay😡	1	38	1	1	0	3	2	No	0.8022932	No	0.99887615	Service	0.9732835	Negative	0.9971439
449	captcha? do you want to give upsc paper here for captcha verification. . can't even sign in. worest app. app is only to frustrate people.	1	25	1	0	0	0	2	Yes	0.9998286	No	0.9964641	App	0.98820984	Negative	0.99463475
450	friggen only stuff up if u don't have ur location on it will make ur ride u book somewhere with the same name but different state like qld no good other then that wonderful and when it stuffed up it didn't take my promo code so i could reuse it again in the ridmght location moments after	5	57	1	1	1	0	2	No	0.5341721	No	0.9985631	Pricing	0.9167433	Negative	0.9945627
451	it was quick and easy and my uber driver was very professional, thank you	5	14	1	0	0	1	0	No	0.9993562	No	0.99965334	Driver	0.9905439	Positive	0.9982323
452	to much dimand charges when need in urgent better local 🚕	1	11	1	0	0	4	2	No	0.9979861	No	0.939353	Pricing	0.99396247	Negative	0.9785417
453	very good app easy to use also very convenient	5	9	1	0	0	0	0	No	0.9958931	No	0.9977241	App	0.9918105	Positive	0.9983615
454	maximum time uber doesn't confirm.	3	5	1	0	0	5	2	Yes	0.85696846	Yes	0.995503	App	0.996458	Neutral	0.8664748
455	its a fantastic application with awesome service	5	7	1	0	0	0	0	No	0.9941783	No	0.9969597	App	0.9942372	Positive	0.9984738
456	constant and unpredictable price changes for no reason. it seems the longer i have to wait the more i get charged.	2	21	1	0	0	4	2	No	0.95462775	No	0.6722496	Pricing	0.99652255	Negative	0.9984158
457	worst user experience. uber has zero customer care. total waste of time	1	12	1	0	0	5	2	No	0.9984262	Yes	0.8721224	Service	0.9260353	Negative	0.98580056
458	great to have this option	5	5	1	0	0	2	0	No	0.99942493	No	0.98694545	General	0.7640645	Positive	0.98710805
459	uber best service for passengers on the world	5	8	1	0	0	5	0	No	0.9978917	No	0.997424	Service	0.99786586	Positive	0.99149233
460	excellent timing. safe, fast, and friendly!	5	6	1	0	0	5	0	No	0.9978131	No	0.9988618	Service	0.99480635	Positive	0.9965018
461	pricing is erratic. "peak" hours should be known and not sporadic when uber says its peak times. same ride, same time has been very different prices. as much as $20-$25 more	3	31	1	1	0	4	2	No	0.95562595	Yes	0.99933344	Pricing	0.9942398	Negative	0.9824263
462	yesterday i took a ride from my hospital to my hostel which was around 56 rs the option which i gave was my card but i gave it as cash and he asked me extra money i gave him 80rs now it is shown that i have to pay 56 rs extra in the next ride. there is no way to contact u ppl. so i am posting it here. i need n immediate action. my card was not working properly and i asked him whether to give as cash and he told cash now what should i do	1	99	1	1	1	3	2	Yes	0.99648297	Yes	0.81347054	Payment	0.994786	Negative	0.9985051
463	super app in cars best and best uber my dioulge best is best only uber is best	5	17	1	0	0	0	0	No	0.9985083	No	0.99915826	App	0.9792626	Positive	0.99790907
464	the application is not working well like beginning, location is wong, it is expensive more than first, driver cars pad smil. and wrong distance.	1	24	1	0	1	0	2	Yes	0.9965276	No	0.9980071	App	0.99101627	Negative	0.995987
465	very good service and cheaper than others cab services.	5	9	1	0	0	4	0	No	0.9985372	No	0.9972031	Service	0.91148216	Positive	0.9930482
466	their driver tried to kidnap my friend. they overcharged us for a trip. pathetic, no customer support	1	17	1	0	0	1	2	Yes	0.6000801	Yes	0.9082408	App	0.9587886	Negative	0.9997756
467	very reliable and hassle free. the drivers are very polite and professional. thank you!	5	14	1	0	0	1	0	No	0.9993143	No	0.9998288	Service	0.7711262	Positive	0.9991074
468	very polite driver , quick service	5	6	1	0	0	5	0	No	0.9990301	No	0.9986766	Service	0.8691383	Positive	0.9977119
469	this app shows less fair amount before ride and after ride it charges higher rate than fair. also it has unupdated maps which shows wrong routes, uncomfortable, under construction, and very long routes. i am very disappointed with the service of uber.	1	42	1	0	0	4	2	Yes	0.99109215	No	0.9698286	App	0.9974095	Negative	0.99473864
470	i am not able to register my mail id	2	9	1	0	1	0	2	Yes	0.99978083	No	0.98314947	App	0.99316543	Negative	0.9822504
471	map needs improvement. otherwise great	5	5	1	1	0	0	2	Yes	0.8768206	Yes	0.9933269	App	0.9987465	Negative	0.59919727
472	i will never use this service again. they charge me more than what i was supposed to pay. goodbye uber. hello lyft.	1	22	1	0	0	4	2	No	0.995089	No	0.99973804	Service	0.81542635	Negative	0.94666237
473	good and better than taxi	5	5	1	0	0	2	0	No	0.9991916	No	0.99960834	General	0.96576995	Positive	0.99355537
474	uber feels entitled to go n2 ur acct and scam monies in the guise of "cancellation" fees when their networs and/or monitors are down, file false reports that their "investigating" and some1 will call-no 1 calls	1	36	1	0	1	3	2	Yes	0.9792322	No	0.99886143	Payment	0.92789596	Negative	0.9983669
475	he was generally a good guy	5	6	1	0	0	1	0	No	0.9988501	No	0.99937636	Driver	0.99612325	Positive	0.99725765
476	driver cancel trips arrange fine for cancellation of trip	4	9	1	0	0	5	2	No	0.9912913	No	0.9993399	Driver	0.5681323	Negative	0.99632156
477	disgusting and worst app ,😡😡😡can't book in time	1	8	1	0	0	0	2	Yes	0.9951709	No	0.8253332	App	0.9981945	Negative	0.9929911
478	great app with good promotional packages for driver and rider	5	10	1	0	0	0	0	No	0.999158	No	0.9591064	Pricing	0.9647884	Positive	0.9950139
479	it is affortable in certain state	4	6	1	0	0	4	0	No	0.99848735	No	0.99904126	Service	0.85128134	Positive	0.9966113
480	it's very bad traveling experience because my traveling rate is very much more than simple taxis. ola app is better than uber app because the traveling rate should be very less.the driver is also get extra charge traveling without waiting time.	1	41	1	1	0	4	2	No	0.99712014	No	0.7668327	App	0.79590994	Negative	0.9304105
481	this app is awesome but the behavior of drivers are very poor they need to teach them some manners that how to talk with the client my experience with the driver's was pathetic	5	33	1	0	1	1	2	No	0.99504614	Yes	0.9900388	Driver	0.983809	Negative	0.985157
482	dont use uber services they don't have any customer support i booked a cab and the driver was not able to reach the location and he cancelled the ride and cancellation charges were charged and no one there to help out even after dropping several mails they denied and again sent only copy paste as usual reply.	1	57	1	1	0	5	2	Yes	0.6787371	No	0.7264072	Service	0.91462696	Negative	0.99972063
483	customer service sucks. just give me a phone number to call. i have a problem that isnt one of your pre- canned list of issues!	1	25	1	0	0	5	2	No	0.9626661	No	0.9466476	Service	0.98555183	Negative	0.9924965
484	must add satellite map option	4	5	1	1	0	0	1	No	0.969841	Yes	0.9999337	App	0.9914186	Neutral	0.8821236
485	uber is helpful and i never was disappointed for using uber app!	5	12	1	0	0	0	0	No	0.9983051	No	0.9993356	App	0.9549501	Positive	0.9987332
486	it's good thing to use it when you haven't car and no real friends to give you them cars. there is small problems you too high about prices. i hope you fix this.	4	33	1	1	0	4	0	Yes	0.78280395	Yes	0.8623463	Pricing	0.9963529	Negative	0.8753139
487	it seems very useful when u r in hurry.	5	9	1	0	0	2	0	No	0.99850535	No	0.9987207	General	0.7109279	Positive	0.9977849
488	i uninstalled this app a few months back, but i just downloaded and installed it but i can't sign it again. i want to talk to with an agent but iam not getting any no.	4	35	1	1	1	0	2	Yes	0.99954295	No	0.92788446	App	0.98622036	Negative	0.9921651
489	im lost my item in uber cab and there is no details of driver	1	14	1	0	1	0	2	Yes	0.9966898	No	0.99840087	App	0.9457705	Negative	0.99264586
490	very safely and reznable rent	5	5	1	0	0	4	0	No	0.99882156	No	0.9995096	Service	0.97119784	Positive	0.9956766
491	i've always had good service	5	5	1	0	0	5	0	No	0.9928966	No	0.99228305	Service	0.9988433	Positive	0.9908728
492	for the first time to use this app is so great , fast and not expensive , the app is so great and i will surely recommend it to my friends.	5	31	1	0	0	0	0	No	0.9987312	No	0.9980313	App	0.9134671	Positive	0.99821556
493	there charge erratically high rates now and there is no one to solve overcharge. yesterday they charged rs 477 for just 4 km distance in a city like jodhpur on a route which practically has no traffic. extremely sad state of affairs	1	42	1	0	0	4	2	No	0.7889501	No	0.9868399	Pricing	0.9638182	Negative	0.9997398
494	shold be in ranchi (jharkhand) also	4	6	1	1	0	5	0	No	0.9974831	Yes	0.7334014	General	0.768809	Neutral	0.95270103
495	the drivers always trying to make me feel bad because some may have to drive 10 to 15 miles but it won't show any that's nearby it's irritating	1	28	1	0	0	1	2	No	0.9977362	No	0.85339427	Driver	0.9975141	Negative	0.98494154
496	not avail ride after 10 pm from manipal hospital bangalore	4	10	1	1	0	5	1	No	0.9773881	No	0.9992981	Service	0.96274567	Negative	0.99805707
497	nice to meet diver dramendra kumar nice driver very safe driver	5	11	1	0	0	1	0	No	0.99859625	No	0.9991111	Driver	0.99667215	Positive	0.9962515
498	had a bad driver and issue is unresolved. driver would not communicate and was extremely rude, very uncomfortable trip. other drivers have been good though. can't fault the app really other than this one issue.	3	35	1	0	1	0	2	No	0.50473773	No	0.9909189	Driver	0.9883034	Negative	0.9960173
499	soooo bad , can't find drivers & can't count the cost before ، my advice don't waste your time to download it , lyft app is better	1	27	1	1	0	0	2	No	0.76374716	No	0.99758136	App	0.91117287	Negative	0.99689627
500	just wanna say thank you for your awesome service. you people are doing really a great job.worth appreciating. ❤️	5	19	1	0	0	5	0	No	0.99747545	No	0.9973181	Service	0.9970772	Positive	0.995581
501	very bad in india always drivers cancel the trip and didn't response	1	12	1	0	0	1	2	No	0.9235139	No	0.9856123	Service	0.8655604	Negative	0.99890566
502	so glad . quick service. anytime everywhere.	5	7	1	0	0	5	0	No	0.9961802	No	0.99111813	Service	0.99813205	Positive	0.99548775
503	chennai uber is great. my first ride has a wonderful experience.	5	11	1	0	0	5	0	No	0.99795973	No	0.9995616	General	0.9948709	Positive	0.99396706
504	i have used uber on my bro phn(panasonic) but uber is not supporting my phonr sony xperia l. the moment i open uber app my phn gets off. please fix it so that i can use it.	5	37	1	0	1	0	2	Yes	0.9999151	No	0.54947627	App	0.9955396	Negative	0.9428906
505	great for japan! i registered with my usa email and password uber account, so i didn't have to have a japanese phone number like other japanese taxi hailing apps. travelling with small children even for short walks can be hard and this app made it much easier.	5	47	1	0	0	0	0	No	0.99840695	No	0.87613904	App	0.9915924	Positive	0.99162346
506	they are very dependable and are very caring.	5	8	1	0	0	2	0	No	0.9994824	No	0.9998528	Service	0.7797677	Positive	0.9992323
507	when users are late to get on board, they're easily fined. but when riders refuse to take the trip and not cancel either, users are fined for cancelling too. riders often misuse this opportunity and i rarely get to travel to my destinations on time.	1	45	1	0	0	5	2	Yes	0.77415913	Yes	0.5384694	Service	0.80095726	Negative	0.99935323
508	good service all rate it 5 🌟 s😀😘😘😊	5	8	1	0	0	5	0	No	0.99790764	No	0.9988181	Service	0.9966558	Positive	0.9922013
509	i wish i could give zero stars the way i feel about this company right now. yesterday i was taking my sister home from the hospital and i requested an uber. the driver literally pulled off on me and my special needs sister after asking us to “get in on the other side.” i thought maybe he was trying to find a safer way for us to get in the car since i was helping her in on the street side. nope, he saw us then decided he didn’t want to take us. i wasn’t charged for the ride but i can’t even explain how hurt i was by this. i reached out to uber to let them know about this horrible experience and that that driver should never drive for the company again. they basically danced around the topic for thee emails, three different people emailed me and no one said anything worth saying. they said i wouldn’t be match with him again but he shouldn’t be matched with anyone at all. i deactivated my account, i will tell everyone i know to not use uber and i will try to let as many people know that uber takes the side of a closed minded driver other a loyal customer.	1	211	1	0	0	1	2	No	0.90264726	No	0.82791877	Driver	0.9984724	Negative	0.9963967
510	does it work throughout the world?	4	6	1	0	0	2	1	No	0.9905964	Yes	0.99559313	Service	0.7755023	Neutral	0.82921225
511	very much helpful for me (bangladesh)	5	6	1	0	0	2	0	No	0.99895525	No	0.99974436	General	0.9869999	Positive	0.9940519
512	immediate response with a smile ok	5	6	1	0	0	2	1	No	0.9993278	No	0.9997397	Service	0.76663375	Positive	0.9972657
513	love uber in pv quick cheap and reliable	5	8	1	0	0	5	0	No	0.9993936	No	0.9995259	Service	0.87013024	Positive	0.9975605
514	worst app ever it doesn't work when i booked a cab i think that it was because of net issue or phone lag but when i booked a cab from other phone it is same.	1	35	1	0	1	0	2	Yes	0.9998553	No	0.93874335	App	0.9947436	Negative	0.98821044
515	awesome but should give more discounts like earlier	5	8	1	1	0	4	1	No	0.9965125	Yes	0.9999083	Pricing	0.97849476	Neutral	0.899901
516	driver is asking to pay extra for the ride! very bad experience.	2	12	1	0	0	1	2	No	0.9800786	No	0.9985397	Driver	0.9904722	Negative	0.99742943
517	it is very useful to me.	5	6	1	0	0	2	0	No	0.99797994	No	0.9998318	General	0.85245895	Positive	0.9984289
518	cabs not available at time. some how if you get t it, driver cancel the trip at last moment.	5	19	1	0	1	5	2	No	0.74362093	No	0.9986325	Service	0.9890534	Negative	0.9979526
519	uh i can't pay for any rides but i want uber to just have a good day for once	5	19	1	0	0	3	2	No	0.9980636	No	0.8656265	Service	0.61944026	Positive	0.5086311
520	best sike this is the wrong sentence	5	7	1	0	0	2	1	No	0.9758729	No	0.99833906	App	0.62562966	Negative	0.96652734
521	worst experience, taxi driver cancel the ride, when the ride is for shorter distance	1	14	1	0	0	1	2	No	0.996572	No	0.9795091	Driver	0.5302276	Negative	0.9958561
522	in kalyan , one must wait for at least 30 minutes to get uber auto. drivers either don't take booking or cancel it for no reason leaving commuters standed. ola has much higher fares compared to uber.it seems drivers accept booking immediately for ola and refuse the booking for uber.majority of drivers work for both uber and ola.so we are forced to pay higher fare to ola as uber is not easily available.	2	73	1	0	0	5	2	No	0.97546965	Yes	0.9190423	Service	0.9370579	Negative	0.9993824
523	driver was awesome. great conversation on the trip !	5	9	1	0	0	1	0	No	0.99910945	No	0.9990212	Driver	0.99719536	Positive	0.99564433
524	excellent customer service. great conversation. would definitely book him again.	5	10	1	0	0	1	0	No	0.9996125	No	0.99875796	Driver	0.6527716	Positive	0.998823
525	not working not installing problem create app	1	7	1	0	1	0	2	Yes	0.99964046	No	0.99749595	App	0.9947666	Negative	0.9829092
526	poor app that changes your pickup point instead of using the address entered. no matter how many times you enter the address uber will charge it without your consent. uber pushes longer routes on drivers than needed to increase the fare. cannot charge pickup point in many cases. end of uber rewards so there is no incentive to use uber. you are better off with lyft at this point.	1	69	1	0	1	0	2	Yes	0.7847165	Yes	0.8516561	App	0.9934402	Negative	0.99932754
527	very very convenient and friendly. trust them like family	5	9	1	0	0	2	0	No	0.9995277	No	0.9997012	Service	0.84484404	Positive	0.9987336
528	great ride. very accommodating .	5	5	1	0	0	5	0	No	0.9996501	No	0.9993697	Service	0.8711915	Positive	0.99886984
529	this is the most useless app i have seen	1	9	1	0	1	0	2	No	0.90188175	No	0.9988986	App	0.9970722	Negative	0.949685
530	flawless experience with uber, customer satisfaction is their utmost priority	5	10	1	0	0	5	0	No	0.9985455	No	0.9985507	Service	0.9757026	Positive	0.97377056
531	sir pls improve location searching	5	5	1	1	0	0	1	Yes	0.5138766	Yes	0.9999503	App	0.98812187	Negative	0.63857585
532	i just took my first rides with uber today and the experience was enjoyable met some very nice people and everything went very smoothly i would recommend using the service to anyone	5	32	1	0	0	5	0	No	0.9989759	No	0.9991835	Service	0.9734219	Positive	0.99730104
533	wonderful i love this app in ft	5	7	1	0	0	0	0	No	0.99290353	No	0.9980075	App	0.9952121	Positive	0.99656016
534	the best transportation. the last two times it was great 👍	5	11	1	0	0	5	0	No	0.99937266	No	0.99979097	Service	0.7650366	Positive	0.99866235
535	the worst experience.i was trying to contact driver for so long time and mobile is coming switch off,and it was an emergency case for me.where your cab is suppose to come on my location in place of that driver was saying i need to go his parking area and i walked 500mtr.when i ask why ur mobile is switch off he was sying don't have network.please fix this prblm.one more thing when we make the cab wait it is chargable then what about passenger,the cab was making us await for long time.	2	92	1	1	0	1	2	Yes	0.99939597	Yes	0.9094433	App	0.992423	Negative	0.99296194
536	wonderful! our drivers was super nice , car was very clean! we were impressed!	5	14	1	0	0	2	0	No	0.99959916	No	0.9997029	Service	0.7331434	Positive	0.9990024
537	আপনার নামে দুর্নীতি মামলা গুলো আজ শেখ মুজিবের সাথে চিরদিনের জন্য ঘুমাচ্ছে ।আপনি আবার দুর্নীতি নিয়ে কথা বলে ।	5	19	1	0	0	2	2	No	0.7326188	No	0.9618373	Payment	0.71906793	Negative	0.9964306
538	excellent service and drivers. highly recommend.	5	6	1	0	0	5	0	No	0.99880946	No	0.9962431	Service	0.9941586	Positive	0.9970283
539	nothing much i can say	5	5	1	0	0	2	1	No	0.9825059	No	0.98622626	General	0.99400604	Neutral	0.81123924
540	loading loading finally not available wasting our valuable time make it much speeder	1	13	1	0	1	0	2	Yes	0.97836614	No	0.99923444	App	0.90466034	Negative	0.9963319
541	very good app download it if you are traveling or going somewhere so this app is better than the ola app that is also a app that gives you to travel somewhere but uber is best so download it not the ola app	5	43	1	0	0	0	0	No	0.9727121	No	0.9784757	App	0.99843794	Positive	0.99464107
542	uber is an awesome way to get around if you don't have a car of your own, it's alot cheaper than a taxi (by almost half of what it would cost if you took a taxi). the drivers are very polite & professional as well their driving is really good. i feel safe taking an uber where ever i need to go, whether it be near or far uber is who i call & you should too. . .	5	79	1	0	0	2	0	No	0.99977666	No	0.9991466	Pricing	0.94105655	Positive	0.9977124
543	can't install this app fastly it takes lots of to install	1	11	1	0	1	0	2	Yes	0.8210104	No	0.9742734	App	0.99901664	Negative	0.9898774
544	i put in an address and uber says ride coming in 30 minutes. that is too long so i find another driver who picks me up in 5 minutes, but uber does not cancel my ride coming in 30 minutes! i cancel and tjey tell me there is a charge! terrible! fix your app! nobody needs 2 rides to the same place!	3	62	1	1	1	0	2	Yes	0.8948141	Yes	0.9566071	Service	0.5680232	Negative	0.99896586
545	very clean car. timely and the driver was the best	5	10	1	0	0	1	0	No	0.99950516	No	0.99925023	Service	0.59384257	Positive	0.9987871
546	wonderful app, uber works so quickly and efficiently.	5	8	1	0	0	0	0	No	0.9957105	No	0.99695873	App	0.994628	Positive	0.99847037
547	come to expectations with all services	5	6	1	0	0	5	0	No	0.9992895	No	0.9994887	Service	0.942192	Positive	0.98988754
548	very very happy with the service thanks so much	5	9	1	0	0	5	0	No	0.9960907	No	0.99851435	Service	0.9977956	Positive	0.9904011
549	good way to get groceries home	5	6	1	0	0	2	0	No	0.99872005	No	0.99958736	Service	0.49624085	Positive	0.9972355
550	cierra kept cool when a wide load semi started coming in our lane! good job.	5	15	1	0	0	1	0	No	0.9986343	No	0.9997845	Driver	0.98205316	Positive	0.9875542
551	intially this app was best for commuting. but now a days the drivers have become so fraudulent. they just keep wasting time. this app does not allow to even cancel the ride if there is drivers fault. drivers accept the ride and then asks on call about the destination . after that he says that he won't go there .he asks to cancel the ride and if we cancel then uber charges us. this needs to improve. also there is no customer support	1	83	1	0	0	1	2	Yes	0.817732	Yes	0.99910104	App	0.96661055	Negative	0.997519
552	drivers are þ the best! thank you uber from susan	5	10	1	0	0	1	0	No	0.99950254	No	0.9997304	Driver	0.98803514	Positive	0.997757
553	update: just learned of the data breach that happened in 2016. this reinforces my decision to not do any further business with a company whose business ethics are basically non-existent. there were problems from the start with this company and as current news stories have heralded, it's not getting any better.	2	51	1	1	0	0	2	No	0.793874	No	0.9991879	App	0.74367154	Negative	0.9982003
554	uber is great and best time to ride in uber	5	10	1	0	0	2	0	No	0.9992669	No	0.9991008	General	0.9326771	Positive	0.997707
555	it's so much usefull to us.	5	6	1	0	0	2	0	No	0.99796945	No	0.9997491	General	0.88797146	Positive	0.99843425
556	thank you for allowing me to spend time with my family	5	11	1	0	0	2	0	No	0.9985195	No	0.99948967	General	0.9279281	Positive	0.9982291
557	updated yesterday and had many problems using it last night. these updates are horrible! had to uninstall twice just to get the app to work tonight, took 30 minutes! !	1	30	1	0	1	0	2	Yes	0.99563897	No	0.99862266	App	0.9960914	Negative	0.9752771
558	i counld schedule a ride until the very last minute. and i got changed a cancellation fee. bad businesses, uber. .	1	21	1	0	0	4	2	Yes	0.93137866	No	0.999813	App	0.56060076	Negative	0.9990258
559	we also know the usefulness of uber by now. not much needs to be said prices are decently inconsistent sometimes and wait times can be as well. i also truly think there needs to be an option for "do you want to converse	4	43	1	1	0	0	2	No	0.9590036	Yes	0.9996972	Pricing	0.98324364	Negative	0.9460526
560	can we get microbus in uber?! please arrange!	4	8	1	1	0	5	1	No	0.99488574	Yes	0.9994155	Service	0.9276778	Neutral	0.9687446
561	the app works very well to connect drivers and riders. unfortunately it does not allow dissapointed riders to report inconvenience to them.	5	22	1	1	0	0	2	Yes	0.93675226	Yes	0.6665015	App	0.9990433	Positive	0.5761512
562	it’s been some years since uber and it’s uniquely design and fast service of getting from point a to b , has established. the concerns at early stage of its development within the transportation industry and the taxi industry in particular was at a high-level , it was forecasted by some experts that it’s gonna wipe out the taxi industry and creat hardship for the business’s that cater to them . taking a look at the overall impact that uber or lift have delivered to boost economy is vividly visual. starting from the automotive repair industry as the uber cars are in need of by applying more miles to the vehicles in fleet to the assisting the community with transportation at the time of shortages on new car dealerships .	5	130	1	0	0	2	0	No	0.99960035	Yes	0.9893434	Service	0.9914262	Negative	0.8821086
563	honestly sometimes the app is good sometimes it just f's up. you need to include that a driver is doing another delivery when requesting for a ride because more than often i'll rush out my house for a driver the app says is 5 minutes away but end up waiting 5 minutes for them and consequently missing an appointment. now i've just wasted money going somewhere i can't even get into!	3	71	1	1	1	0	2	Yes	0.9619754	Yes	0.9932774	App	0.99242604	Negative	0.9834141
564	it is a sincere request to process a cancellation fee from the driver whenever he cancels the ride. this booking a ride, waiting for it but in the end it getting cancelled is a huge annoyance and waste of time. so in order to reduce cancellations by the drivers, a cancellation fee must be charged from the drivers to increase user friendliness improve the quality of the app.	3	68	1	1	0	0	2	No	0.98962164	Yes	0.999949	App	0.9783351	Negative	0.5080398
565	i pre order rides and many times they show up early sometimes 20 minutes earlier than i scheduled a pick up for.	4	22	1	0	0	5	0	No	0.57096374	No	0.9893601	Service	0.9921774	Negative	0.98938924
566	pathetic service by drivers. they don't have any sense to talk to with there passengers	1	15	1	0	0	1	2	No	0.99857485	No	0.9691795	Driver	0.6827254	Negative	0.9924912
567	this app is wonderful i never ever seen app like this	5	11	1	0	0	0	0	No	0.99853957	No	0.9988765	App	0.9824797	Positive	0.9985049
568	all my drivers thus far have been great!	5	8	1	0	0	1	0	No	0.9989851	No	0.999681	Driver	0.9971488	Positive	0.992927
569	i had a noncash transaction and i cashed it. but the app was showing payment pending. as soon as i complained to uber, they solved the problem in 5 minutes. thank you uber. love it.	5	35	1	0	1	3	0	Yes	0.9464239	No	0.9631777	Payment	0.9954536	Negative	0.70656383
570	terrible disrespectful drivers. customer service is worthless. auto generated responses that their only response is go give a 5 dollars credit for being left in the freezing cold. or being late to work. lyft is a better choice	1	38	1	1	0	5	2	No	0.9962759	No	0.99808985	Service	0.9686393	Negative	0.9850684
571	easiest way to travel! follow live time. verification of driver. no cash to deal with. so awesome.	5	17	1	0	0	1	0	No	0.9999274	No	0.9972619	Pricing	0.6914725	Positive	0.99897456
572	best ride for dhaka city.	5	5	1	0	0	5	0	No	0.999696	No	0.9998097	Service	0.67816174	Positive	0.9989391
573	wonderful experience riding with him	5	5	1	0	0	1	0	No	0.9994783	No	0.9998636	Driver	0.7977911	Positive	0.9975859
574	it's nice and cost is low so we enjoyed ride	5	10	1	0	0	4	0	No	0.9993436	No	0.998995	Pricing	0.98739094	Positive	0.996151
575	i face problem with driver and i can't contact customer service by phone because my problem not mentioned in his choices	1	21	1	1	0	0	2	Yes	0.9860239	No	0.9749292	App	0.57359767	Negative	0.9991603
576	vest of time and money	1	5	1	0	0	4	2	No	0.9998411	No	0.9994266	Pricing	0.91044015	Positive	0.97819465
577	ek dum wakwaja app hai book karne se koi nehi ata or jo bhi ate hain woh log sab extra charge bolke paisa lut te hain or cancle hone par humko hin cancle charges dena padta hai ek dum wakwaja app hai please is appko use mat karo please 🙏🙏🙏🙏🙏🙏	1	50	1	0	0	0	2	Yes	0.9951233	Yes	0.7166113	App	0.44536224	Negative	0.9998211
578	uber has solved one if the frequent problems of a human life! thanks for this innovative idea! 😊	5	18	1	0	0	2	0	No	0.99897206	No	0.9986645	General	0.98412275	Positive	0.9979437
579	i've been using uber from the beginning but from the past couple of months i noticed it is over charging the customer. atleast, earlier it'll show the fare would be 1.5x or 2.0x etc but nowadays they charge a hefty amount and the worst part is customer wouldn't even know whether it is a normal charge or the surge one. apart from this customer care gives the dumbest service they always provide the generic response and couldn't even understand the actual concern. i'll only upgrade the stars when i feel these are fixed.	3	93	1	1	0	4	2	Yes	0.988627	Yes	0.79367316	Pricing	0.94623595	Negative	0.9994905
580	great experience! lost my keys! ty	5	6	1	0	0	5	0	Yes	0.72165555	No	0.99998915	App	0.6781824	Negative	0.84743226
581	booked one and traveled one is different. i.e. auto number etc	5	11	1	0	1	0	2	No	0.8964839	No	0.8757792	Service	0.6364377	Neutral	0.63759184
582	can't cancel an order, cannot contact delivery, app is bugged and would not let me schedule the food delivery. absolutely atrocious. help section is beyond worthless. unbelievable. apparently asking the restaurant to delay the order does not help either. food app is useless.	1	43	1	1	1	0	2	Yes	0.9990957	No	0.980033	App	0.9967475	Negative	0.9969139
583	it's make our rides easy	4	5	1	0	0	2	0	No	0.9997166	No	0.9988673	General	0.816134	Positive	0.9993643
584	frustrating ppl! u were the best. dunno what happened now .waited for my cab to arrive for 20min.after the cab arrives .just after 2.to 5 min .the time i put my slipper on the cab goes off. guess what.i m charged with cancellation fee . what kind of a steal is this!i have been using uber for quiet a long time . m serious guys .plzz correct this ,, or u r sure to lose a lot of customers!	1	79	1	0	1	5	2	No	0.5880914	No	0.9555193	Service	0.9228301	Negative	0.99958295
585	exactly on schedule. raphael great.	5	5	1	0	0	1	0	No	0.9994748	No	0.9996123	Driver	0.978831	Positive	0.99790573
586	lowest fare . best service	5	5	1	0	0	4	0	No	0.9987369	No	0.99795806	Pricing	0.9365315	Positive	0.9796861
587	used uber for first time. all good.	5	7	1	0	0	2	0	No	0.99813014	No	0.99945194	General	0.99595815	Positive	0.9902706
588	my account has been disabled for months now.	2	8	1	0	1	0	2	Yes	0.9920471	No	0.99053735	App	0.9959966	Negative	0.96610904
589	not a single uberauto is available aggreeing at the mentioned price. uber is a scammer company looting it loyal customers.	1	20	1	0	1	5	2	No	0.97158706	No	0.9993112	Service	0.8726307	Negative	0.99859387
590	it's is easy to book and travel from one place to another place in a few minutes	4	17	1	0	0	5	0	No	0.9994247	No	0.99919397	App	0.7641552	Positive	0.999542
591	uber app is very good but need to improve many things.	5	11	1	0	0	0	0	No	0.9275827	Yes	0.99950695	App	0.942889	Positive	0.7232129
592	quick and cheap and best	5	5	1	0	0	4	0	No	0.99917513	No	0.9975254	Pricing	0.98813254	Positive	0.9906527
593	re: experienuber driver mr ramesh. excellent nature& values.provided services at odd time wd utmost care & polite attitude;expert driving skills;very clean & tidy car.shared the cab with my professor,promptly dropped him at the destination after my stop wd utmost faithfulness & sincerity.he even apologised for the unfortunate eventuality of us facing many cab drivers' refusals & waiting for over half hr.truly a hero for us at the most odd hours. thank you,uber & mr ramesh driver, bengaluru,ka,in	5	77	1	0	0	1	0	No	0.99897313	No	0.9975489	Driver	0.99086636	Positive	0.9967258
594	i want free food because im marc tan	5	8	1	0	0	2	1	No	0.99996114	Yes	0.50848407	General	0.5422654	Positive	0.72997326
595	very nice and comfortable. very nice driver thanks 😊 bless 🙏	5	11	1	0	0	1	0	No	0.9992391	No	0.9996288	Driver	0.9921571	Positive	0.9981469
596	please given.good driver or captain.because many driver demand of extra price .please given good price.	5	15	1	1	0	4	2	No	0.9994134	Yes	0.52137643	Driver	0.99688345	Positive	0.943144
597	each time has been there in a minute and good rates	5	11	1	0	0	5	0	No	0.9989477	No	0.9990816	Pricing	0.9946596	Positive	0.9856996
598	i find that it's unfair to not be able to cancel a ride without being charged a fee. the app will send the driver to the wrong locations. sometimes it'll say the ride is 5 mins away next thing you know it changes to 15 mins away	1	47	1	1	1	0	2	Yes	0.74230844	Yes	0.96643776	App	0.98890674	Negative	0.99684083
599	mene ek ride liya .or uska payment cash se kiya fir bhi mere app se pending payment dikha raha hai .muje ye clear karke chahiye	1	25	1	0	1	0	2	Yes	0.9959526	No	0.7423283	Payment	0.9986628	Negative	0.9731102
600	as compared to ola uber price was low that's the good experience	4	12	1	0	0	4	0	No	0.99936384	No	0.9991769	Pricing	0.9928311	Positive	0.98875284
601	many error in app. and payment method is so cheap. so these app is 3 rd class. plz use ola app to safe ride	2	24	1	0	1	0	2	No	0.79541796	Yes	0.6129693	App	0.65310895	Negative	0.92917573
602	ubers alsom wish they would give free rides once in awhile	5	11	1	1	0	1	0	No	0.9995158	Yes	0.994803	Pricing	0.8437108	Positive	0.70057267
603	its good and come out the house	3	7	1	0	0	2	0	No	0.9991936	No	0.9992422	General	0.9669366	Positive	0.9973974
604	great.l enjoyed my trip. god bless you	5	7	1	0	0	2	0	No	0.9969715	No	0.99978906	General	0.9840476	Positive	0.99711037
605	good service nothing to say try it every one	5	9	1	0	0	5	0	No	0.9965809	No	0.99653447	Service	0.99652004	Positive	0.9974474
606	am very sorry to admit this complaint.now a days this app is not useful because no drivers(auto rickshaws and cars) are ready to accept our request if there is any traffic problems.especially autorickshaws.then what is the use of this app.please make them aware of this job.i feel pity of these guys 👦 🤔	5	53	1	0	1	5	2	Yes	0.536937	Yes	0.988245	App	0.95038635	Negative	0.9977646
607	good experience with over services.	5	5	1	0	0	5	0	No	0.9990675	No	0.9994974	Service	0.60884196	Positive	0.99737275
608	facing lot of issues. 1. uber drivers only want cash otherwise they cancell the trip. 2. so much cancellations after the booking from uber driver's end. 3. so poor service, take lot of time for booking. 4. in one of my ride, driver updated that i paid him less amount whereas i paid him full. its been so many days i have raised this issue in uber app but resolution still awaited. 5. no customer care to contact for the issues. 6. in another ride, they charged extra after completing the trip.	1	92	1	0	0	1	2	Yes	0.9940253	Yes	0.91419286	Service	0.5569042	Negative	0.9996784
609	service quality is deteriorating and customer care sucks. not a fan of uber anymore.	1	14	1	0	0	5	2	No	0.997488	No	0.9937302	Service	0.9900434	Negative	0.96879566
610	amazing service with reasonable price 👌	5	6	1	0	0	4	0	No	0.9991448	No	0.997889	Pricing	0.9030854	Positive	0.98905855
611	this is better than rapido and ola apps 👍	5	9	1	0	0	2	0	No	0.99795216	No	0.9987709	App	0.9871356	Positive	0.99802893
612	bad service .high rates.rude captains.so disappointed 😡	1	7	1	0	0	5	2	No	0.9864362	No	0.9986871	Service	0.52285635	Negative	0.98658687
613	the app needs a some serious word. the driver was impeccable	4	11	1	1	1	0	2	No	0.9940154	Yes	0.81764066	App	0.9946563	Positive	0.9750964
614	it is a good act for serving humanity	5	8	1	0	0	2	0	No	0.9995572	No	0.9992853	General	0.9419247	Positive	0.9988959
615	texts at every stage so we knew where the driver was. easy to use app. didn't accept cash although i wanted to pay via cash.driver on time, kept us informed and got to airport quickly. first time user, but will use again.	5	42	1	1	0	3	2	No	0.9979625	No	0.97806895	App	0.98481894	Positive	0.99902296
616	nice app fast pick up	5	5	1	0	0	0	0	No	0.9976113	No	0.9991573	App	0.9746079	Positive	0.99907744
617	all drivers canceled the trip at emergency situations	2	8	1	0	0	5	2	No	0.9970523	No	0.9997179	Driver	0.96979415	Negative	0.987573
618	awesome thanks for letting me drink and not drive	5	9	1	0	0	2	0	No	0.99985003	No	0.99942756	General	0.84535104	Positive	0.9976278
619	uber drivers seem to think that as long as they turn their hazard lights on, they can park in the middle of busy streets and block traffic. these cars are constantly disrupting traffic in seattle.	1	35	1	1	0	1	2	No	0.99683315	No	0.88113314	Driver	0.99796546	Negative	0.98453784
620	very nice app, am loving it	5	6	1	0	0	0	0	No	0.98602957	No	0.99722445	App	0.9944674	Positive	0.9971994
621	soo hard too use and so many difficalities	1	8	1	1	0	0	2	No	0.97265244	No	0.67102045	App	0.9915485	Negative	0.99716175
622	so fast and my driver was well behaved and super kind.thanks to him	4	13	1	0	0	1	0	No	0.9987619	No	0.9992717	Driver	0.99814737	Positive	0.9945732
623	there should be an option in feedback whether the cab/moto executive is following traffic signal or not and whether he/she is following traffic rules properly. otherwise application and services are good	3	31	1	1	0	0	0	No	0.9939183	Yes	0.9975095	App	0.9543674	Positive	0.82896656
624	booking option not coming. any body can help	1	8	1	0	1	0	2	No	0.98555344	Yes	0.99661785	General	0.5271624	Neutral	0.9938362
625	very bad service. no way to contact uber in any way, my ac got disable without any reason and there is no way to make it login.	1	27	1	1	1	5	2	Yes	0.988574	No	0.511371	App	0.9641627	Negative	0.99939334
626	great service only thing ac needs to be improved in all car as driver sometime not comfortable to start ac.	5	20	1	1	0	5	2	No	0.96732235	Yes	0.9999572	App	0.9337314	Negative	0.9038278
627	smile when we got down, very pleasant right	5	8	1	0	0	2	0	No	0.99919194	No	0.99967146	Driver	0.98374486	Positive	0.9965622
628	waiting time is too long and trips get cancelled and the drivers doesn't accept at all regret downloading it	1	19	1	0	0	5	2	No	0.9380666	No	0.9919844	Service	0.9555183	Negative	0.99906224
629	super fast pickup i'm very impressed	5	6	1	0	0	2	0	No	0.99920815	No	0.99981076	Service	0.9273659	Positive	0.999022
630	it's very good experience with uber.	4	6	1	0	0	2	0	No	0.9986652	No	0.9992694	General	0.97999465	Positive	0.99822706
631	it's very very good app	5	5	1	0	0	0	0	No	0.9893678	No	0.9986003	App	0.99399006	Positive	0.9970138
632	you are genuine with the price keep it up together everyone should win win	5	14	1	0	0	4	0	No	0.9998615	No	0.99965584	General	0.81998825	Positive	0.9840553
633	uber best then other ride	5	5	1	0	0	2	0	No	0.9995078	No	0.99984694	General	0.8576095	Positive	0.99613214
634	good driver reached inn time good driving	5	7	1	0	0	5	0	No	0.9989171	No	0.9995103	Driver	0.9969296	Positive	0.9946957
635	good driver arrived as per demand time on station.	5	9	1	0	0	1	0	No	0.99912566	No	0.999597	Driver	0.9925938	Positive	0.99345
636	better than buying a car.	5	5	1	0	0	2	0	No	0.99951243	No	0.9998864	General	0.9330205	Positive	0.99787116
637	very professional. uber has never failed me.	5	7	1	0	0	2	0	No	0.9997243	No	0.9997677	Driver	0.5693421	Positive	0.9970137
638	szzzszsae saw scars a as add asxx add	4	8	1	0	0	2	1	No	0.99025893	No	0.99861264	General	0.9541172	Neutral	0.8686011
639	i have experienced very friendly and professional drivers!	5	8	1	0	0	1	0	No	0.9991703	No	0.99951863	Driver	0.99816626	Positive	0.98488945
640	i would like this app of i could use it. or doesn't adeptprepaid cards for those of us who are in situations where we can get bank cards	2	28	1	0	1	3	2	No	0.9794868	Yes	0.99838316	Payment	0.99092394	Neutral	0.9237302
641	what a joke. tried this in philly the other day, rates are absurd! i love how the ceo is running his little campaign on tv about how great uber is and how it's getting better. ummmm let's start with the basics and lower the price. it should not cost $50 to travel less than 10-15 minutes away, that's ridiculous. the only thing getting better is the fancy ceo's bank account. dunno if lyft is any better but if so i would recommend that instead.	1	84	1	1	0	4	2	No	0.94155055	Yes	0.7615401	Pricing	0.9991598	Negative	0.9912731
642	great for people who can't drive	5	6	1	0	0	2	0	No	0.9908993	No	0.89979213	General	0.9766074	Neutral	0.9953986
643	when i am opening the app it is showing that the google play services are updating for last 2 days. please help me out.	5	24	1	0	1	0	2	Yes	0.99640614	Yes	0.97702926	App	0.99486005	Negative	0.8630048
644	safe and enjoyable journey with uber	5	6	1	0	0	5	0	No	0.99670404	No	0.9995722	General	0.707579	Positive	0.9971475
645	i have 3 cars when i do choose to ride share its definitely with uber. thanks rick from guam 🇬🇺	5	20	1	0	0	2	0	No	0.9996786	No	0.99959904	General	0.8668071	Positive	0.99940634
646	i thankfull to the driver very caring driver	5	8	1	0	0	1	0	No	0.9981793	No	0.99972004	Driver	0.9947272	Positive	0.9955563
647	worst app i have. not seen like this app i have paid extra money to the driver and i have raised a complete it it was not resolved	1	28	1	0	0	0	2	Yes	0.7520127	No	0.9972241	App	0.9707003	Negative	0.99879754
648	i am reducing my app rating not because there is a fault with the app per se, but there is no way we can communicate with uber or give feedback via the app. i use uber for professional purposes, the invoice which is emailed in unprintable which is required for reimbursements. it would be better if you email a one pager pdf which is printable instead of that monstrosity you do.	2	71	1	1	0	5	2	No	0.79807997	Yes	0.9996747	App	0.98827994	Negative	0.9287055
649	good for moving around town	5	5	1	0	0	2	0	No	0.998632	No	0.9995291	General	0.9920271	Positive	0.98833394
650	easy to use & it works	5	6	1	0	0	2	0	No	0.99926573	No	0.9997838	General	0.70465064	Positive	0.99934715
651	please let the driver's aware of knowing some few more languages. soon please provide the uber services in all over india some area's like tamil nadu and andhra pradesh	5	29	1	1	0	0	2	No	0.9986467	Yes	0.99960464	Service	0.8818693	Neutral	0.7884777
652	very professional, keep up the great service	5	7	1	0	0	5	0	No	0.9963278	No	0.99474394	Service	0.9974439	Positive	0.99263954
653	this all provides one of the best customer services i have encountered	5	12	1	0	0	5	0	No	0.9985171	No	0.9993548	Service	0.9702913	Positive	0.99866116
654	when i used uber for my first trip, it worked perfectly. now i try to get a ride and it says that i have an outsoutstanding payment and i don't know how to pay for it. how do i pay for it and get it to work again!	2	48	1	1	0	3	2	Yes	0.9484879	No	0.9831276	Payment	0.9984445	Negative	0.98747706
655	driver location lags badly, otherwise the app works good	4	9	1	0	1	0	0	Yes	0.9974722	No	0.99920577	App	0.9958906	Negative	0.72297055
656	may reduce waiting time a bit.	4	6	1	1	0	5	1	No	0.9804442	Yes	0.9998745	Service	0.6100849	Neutral	0.9637335
657	now a days,the fares are high.u may be having varied reasons,but not to the customer satisfaction.thank you for you support to customer.over all uber is good to customer .pl.look in to fares.	4	32	1	1	0	4	2	No	0.7529474	Yes	0.5326086	Pricing	0.9991153	Negative	0.99312055
658	awesome service and reliable, friendly service!	5	6	1	0	0	5	0	No	0.99443567	No	0.9908887	Service	0.9986771	Positive	0.99323916
659	although its a very useful app, i use it in multiple cities in pak, in uber go when you book the ride it shows ac ride but car comes without ac itz hilarious in summers, i have faced this problem many times. kindly improve it. . thank u.!	4	48	1	1	1	5	2	Yes	0.99748	Yes	0.8995641	App	0.96881527	Negative	0.9891481
660	there is no perfect policy for fair it has started looting now a days.	1	14	1	0	0	5	2	No	0.9988416	No	0.9924064	Service	0.32445225	Negative	0.99077904
661	this uber app help to move places	5	7	1	0	0	0	0	No	0.99562526	No	0.99792385	App	0.9939995	Positive	0.99703574
662	good app for traveling .	5	5	1	0	0	0	0	No	0.99554634	No	0.99761426	App	0.99036986	Positive	0.998489
663	no ads. atleast no nuisance ads.	5	6	1	1	0	0	2	No	0.8786721	Yes	0.9916244	App	0.99785894	Negative	0.996564
664	i am paid extra cash 400 reply me	1	8	1	1	0	3	2	Yes	0.9519886	No	0.9963038	Payment	0.9944112	Negative	0.98560876
665	it can take u place to place in no time and u don't to worry about being late. it can become really handy if u are travelling from one country to another and u don't have a car	5	38	1	0	0	5	0	No	0.9992792	No	0.9954331	App	0.6109115	Positive	0.99855536
666	this is good for ride	5	5	1	0	0	5	0	No	0.99905425	No	0.99984384	General	0.97137475	Positive	0.9980884
667	pay the employees more. they're worth it.	5	7	1	1	0	1	1	No	0.99990296	Yes	0.6220512	Pricing	0.5859766	Negative	0.83669794
668	not good and very bad, if the trip was cancelled by the driver customers are paying the cancellation charges.	1	19	1	0	1	3	2	No	0.9977696	No	0.99962926	Service	0.8758294	Negative	0.99429333
669	it was great very helpful man	5	6	1	0	0	2	0	No	0.9995946	No	0.9996817	Driver	0.97821015	Positive	0.99871063
670	worst expereince at kolkata. like every bike driver ask for extra money.are bhai jo app me dikhate ho wo charges liya karo na lutt macha rkhi h.😡😡	1	27	1	0	0	1	2	Yes	0.7163225	No	0.7732441	App	0.66695106	Negative	0.9998627
671	good. driver comes with mask.	5	5	1	0	0	1	0	No	0.9988913	No	0.9987047	Driver	0.9975987	Positive	0.99643695
672	viaje perfecto: punctual, rápido y seguro.	5	6	1	0	0	5	0	No	0.9976724	No	0.99941146	Service	0.9767969	Positive	0.9977677
673	very friendly, informative of the city, punctual.very nice.	5	8	1	0	0	2	0	No	0.9994937	No	0.99971277	Driver	0.9820171	Positive	0.99865353
674	uber is the best. a real lifesaver	5	7	1	0	0	2	0	No	0.99884665	No	0.9996418	General	0.99425477	Positive	0.9934182
675	cannot register with this app	1	5	1	0	1	0	2	Yes	0.9994832	No	0.9270522	App	0.9978448	Negative	0.9623208
676	plz add the feature of booking multiple ride.	4	8	1	1	0	0	1	No	0.97739446	Yes	0.999959	App	0.92825675	Neutral	0.97670627
677	uber is far better than any other taxi apps. it has such low priced services i am very happy to use it. this app deserves 5 star. well done!	5	29	1	0	0	0	0	No	0.99826765	No	0.9975707	App	0.98672014	Positive	0.9983493
678	good app for getting car rides fast	5	7	1	0	0	0	0	No	0.9972832	No	0.99798536	App	0.99021775	Positive	0.999087
679	i 've got my money cut unnecessarily and i have provided documents and screenshots as proof. it's been more than a one month and there is no proper action taken. please go through my account's help section and resolve my issue. there is no customer care facility to talk to. review : waste of time and money with uber.	1	59	1	1	1	0	2	Yes	0.9969201	Yes	0.99481875	App	0.4500161	Negative	0.99890935
680	today i had forgot my phone in the uber.wishing you a happy new year of peace, love & contentment, more prosperous than the last🙏 සාමය, ආදරය සහ තෘප්තිය පිරි, පසුගියාවට වඩා සුභදායී නව වසරක් වේවා🙏 புத்தாண்டு அமைதியும், அன்பும், மனநிறைவும் நிறைந்ததாகவும், கடந்த ஆண்டை விட வளமானதாகவும் அமையட்டும்🙏 when i called the driver he returned my phone to me. this was very great indeed. hats off to this driver for honesty. i'm so grateful for his	5	73	1	0	0	5	0	No	0.9993548	No	0.9988819	Driver	0.70687675	Positive	0.99761343
681	i've been trying to delete several different payment methods that have expired for years now. the only thing that happens when i try to delete them is the app will crash lock up and leave me hanging. and why can you not reserve a ride with google pay? there's no reason for that. so when you refuse to reserve my ride with google pay, i have to scroll through all of these expired credit cards. the app knows they're expired. why can't i delete them?	1	85	1	1	1	0	2	Yes	0.99827075	Yes	0.9864395	App	0.8309804	Negative	0.98362297
682	great app. thanks for everything!	5	5	1	0	0	0	0	No	0.99251527	No	0.99718	App	0.99296063	Positive	0.99803895
683	always have met with good drivers 90% time drivers pick up on time.	5	13	1	0	0	1	0	No	0.9991405	No	0.9995092	Driver	0.9948715	Positive	0.9885266
684	i am new but learning fast	5	6	1	0	0	2	0	No	0.9972222	No	0.9997583	General	0.9740079	Positive	0.9827062
685	very nice, clean vehicle. promptly arrived and got me directly where i needed to go. greatly appreciated	5	17	1	0	0	5	0	No	0.99911195	No	0.9995933	Service	0.917451	Positive	0.9988469
686	simple.easy to use. much cheaper than a cab	5	8	1	0	0	4	0	No	0.99926895	No	0.9989042	Pricing	0.9925317	Positive	0.99088085
687	my driver was timely and professional. great service!	5	8	1	0	0	5	0	No	0.99839824	No	0.9982034	Service	0.97267705	Positive	0.9962566
688	very very very very good app for travelling and the food was yummy they given two plates curry without asking and taken the price of 1 plate only that so much thing happened with uber eats you ask for 1 they will give you two but if you ask for 2 or more they will give 1 as it is there statergy.	5	62	1	0	0	2	0	No	0.9937231	No	0.96401435	App	0.86127293	Positive	0.9984744
689	i'm on holiday in the us and this has been a god send for getting around. so simple to use!	5	20	1	0	0	5	0	No	0.99705696	No	0.9996624	App	0.64673823	Positive	0.99924976
690	hi i'm driver of uber	5	5	1	0	0	1	1	No	0.9964336	No	0.9997806	Driver	0.7854296	Positive	0.67908084
691	makes traveling around do easy	5	5	1	0	0	2	0	No	0.99977905	No	0.9982571	General	0.9036757	Positive	0.9977124
692	very affordable and quick service.	5	5	1	0	0	5	0	No	0.9985262	No	0.9947856	Pricing	0.6668958	Positive	0.99192303
693	cant schedule a ride without an error message coming up	5	10	1	0	1	0	2	Yes	0.99981374	No	0.78051484	App	0.99682224	Negative	0.9837292
694	amazing app and always on time love this app🤩🤩	5	9	1	0	0	0	0	No	0.9951036	No	0.9977763	App	0.9944675	Positive	0.9982534
695	mashallah very very nice 🌹🌹🌹👍👍👍 i love uber.	5	8	1	0	0	1	0	No	0.99871266	No	0.99974316	General	0.99256927	Positive	0.99409926
696	getting a ride is difficult, getting it quick is impossible. quality of cars and service is unacceptable.	1	17	1	0	0	5	2	No	0.9979552	No	0.9959099	Service	0.99322695	Negative	0.9522585
697	uber has saved my life tonight	5	6	1	0	0	2	0	No	0.99730825	No	0.9995987	General	0.99446905	Positive	0.99176437
698	uber is costing more than ola on average, may be by 20% as per my abstract calculation. with ola you know how much you will pay prior to embarking on ride while with uber you come to know only after the end of ride according to what computer reading is on mobile phone of the driver. it can be double or 130 to 150% the cost compared to ola as has been paid by me in recent ride with uber. can you kindly explain as to why. thank you.	1	89	1	0	1	4	2	No	0.9561825	No	0.6083282	Pricing	0.9978824	Negative	0.9988362
699	it is the good experience with uber happy to use it	5	11	1	0	0	5	0	No	0.99870884	No	0.99981433	General	0.927005	Positive	0.9978617
700	it was a great experice	5	5	1	0	0	2	0	No	0.9993299	No	0.9996525	General	0.86937094	Positive	0.9990263
701	more helpful at night time travel at cochin	5	8	1	0	0	2	0	No	0.99886036	No	0.9993861	General	0.6112677	Positive	0.99779654
702	always getting me where i need to go when i have no ride! 😁	5	14	1	0	0	2	0	No	0.9985884	No	0.9998149	General	0.9106463	Positive	0.99851125
703	uber ! love them good going team	5	7	1	0	0	2	0	No	0.99965894	No	0.9998648	General	0.6141584	Positive	0.9990165
704	he is so good and safe and very fast	5	9	1	0	0	5	0	No	0.99921775	No	0.9997166	Service	0.9566033	Positive	0.9983039
705	gps location sucks badly. i mean reeeally, really bad. every time i enter a precise location or put the pin on the map exactly where i am, the driver will come and wait 2-3 streets away.	1	36	1	0	1	0	2	Yes	0.9988488	No	0.9963331	App	0.9948344	Negative	0.99297464
706	i just received a email saying i was not wearing a mask while on a trip. i always wear my mask while in public.	2	24	1	0	0	2	1	No	0.8477475	No	0.99908113	General	0.93713194	Negative	0.7833293
707	server crashes and cannot pay through upi, and cannot switch payment modes as well, so i have to pay via cash and later it tells me to pay the driver via upi. absolutely useless app.	1	35	1	0	1	0	2	Yes	0.99970394	No	0.97854996	App	0.982983	Negative	0.9956638
708	a good app. easy booking fantastic service. but un availability of cabs at certain times when are along with 5	5	20	1	1	0	5	2	Yes	0.8983907	No	0.8669061	Service	0.994902	Negative	0.53076005
709	comfortable drive experience and driver behavior is gud . 😊	5	10	1	0	0	1	0	No	0.9996786	No	0.9997482	Driver	0.79655457	Positive	0.99851614
710	i absolutely love uber service. fast, and friendly service.	5	9	1	0	0	5	0	No	0.9970156	No	0.9946479	Service	0.9977598	Positive	0.997175
711	charm to use this app. finer drivers than ola, better service. really love it	5	14	1	0	0	0	0	No	0.9992061	No	0.99697375	App	0.9708848	Positive	0.9993693
712	i reported a bug to the developer, but got a response that "this email address is not monitored". not helpful.	1	20	1	0	1	0	2	Yes	0.9998318	No	0.97891074	App	0.9948754	Negative	0.9723034
713	i'm not able to retrieve my account which has been blocked from past two years. don't know why this has happened. trying to reach customer support but not able to contact after writing so many mails to uber. very bad customer support. i was a loyal and regular customer to uber. had to use my friend's uber account to book cabs since my account was blocked.	1	66	1	0	0	0	2	Yes	0.9981896	No	0.75725806	App	0.98379	Negative	0.99700814
714	i font like this app just go to careem	1	9	1	0	0	0	2	No	0.9888748	No	0.99761707	App	0.99689496	Positive	0.9962287
715	it's true it's damm true	5	5	1	0	0	2	0	No	0.9970259	No	0.99979633	General	0.81294036	Positive	0.599323
716	i am unable to use upi as payment method. there is no option for this.	1	15	1	0	1	3	2	Yes	0.9469981	Yes	0.997759	Payment	0.77076507	Negative	0.9801098
717	sometimes bad but almost excellent	5	5	1	0	0	2	1	No	0.9923855	No	0.999749	General	0.9932452	Positive	0.7730357
718	very useful for someone like me that doesn't know how to drive. also helps my wife and i save gas.	5	20	1	0	0	2	0	No	0.99966955	No	0.9987343	General	0.48856753	Positive	0.9994661
719	always a great time in a surprise as i ride with uber because i always keep them on their toes as well as they sneak up on me because they are so fast	5	33	1	0	0	5	0	No	0.99985194	No	0.9995747	General	0.5686067	Positive	0.99820304
720	bit pricey but great app for when you need it	5	10	1	0	0	4	2	No	0.9853424	No	0.9806326	Pricing	0.98569274	Positive	0.6073913
721	i never used uber ,today i sued the service and had a positive experience and will continue to use this service when i need. keep up the good work 👍	5	30	1	0	0	2	0	No	0.9976622	No	0.99811625	Service	0.9948833	Positive	0.9968309
722	very good service, i am a regular passenger of uber. i'm happy	5	12	1	0	0	5	0	No	0.99413365	No	0.99511576	Service	0.9983359	Positive	0.99442685
723	nice, both the times the rickshaw driver was prompt on time. keep up the good work and continue to work asxa team for a better future.	5	26	1	0	0	1	0	No	0.99931896	No	0.9994867	Driver	0.91486114	Positive	0.9965473
724	i̇stanbul'da şoförlerden küfür ve hakaret dinlemek istiyorsanız doğru adres. o da bulabilirseniz. %90'ı dakikalarca bekletip çağrıyı iptal ediyor.	1	18	1	0	0	1	2	Yes	0.7728379	No	0.94752026	Driver	0.92681634	Negative	0.99959904
725	bad experience. drivers cancel rides as per their convenience and uber takes cancellation charge from me.	1	16	1	0	0	1	2	No	0.9982204	No	0.9991442	Driver	0.9175255	Negative	0.9929638
726	summary: quality of uber service has deteriorated significantly due to a useless and incompetent support staff that is unable to provide you with any protection or accountability for drivers. update: uber has replied to this review suggesting that i use their contact form, demonstrating that they haven't even read this review. using the contact form, as suggested by uber in the reply, predictably produces nothing but the same canned responses from earlier. i was finally able to get this issue resolved by contacting uber on twitter. however, the effort required was way too much. now i've run into another issue and uber support remains as useless as ever. original review: uber used to be good. it ensured quality of service through a quality complaint handling system. unfortunately, over the years, the complaint handling system has gone from good to bad to useless. now, if you complain, they will not respond for days, and when they do, they will only say that they are looking into the issue. then they will silently close the complaint. further complaints on your part will only be met with random cookie-cutter replies that have nothing to do with your complaint.	1	195	1	0	0	0	2	Yes	0.9612201	No	0.6368578	Service	0.9091123	Negative	0.99664235
727	best drivers, polite and always on time	5	7	1	0	0	1	0	No	0.9994355	No	0.9996233	Driver	0.9859719	Positive	0.99580705
728	my experience with uber is pathetic and bad. captains misbehaved wd me and insulted me. i have mentioned it also in complain.	1	22	1	0	0	5	2	No	0.94206995	No	0.9819583	Driver	0.9897626	Negative	0.9973156
729	i am being charged for a ride that was asked to cancel by the driver and the second ride i booked was actually to cost 39rs but after reaching the destination it showed a toal of 77rs and know i am not able to use the app because of same problem.	5	51	1	0	0	3	2	Yes	0.9992951	No	0.99648166	Payment	0.82767904	Negative	0.99877864
730	not easy to use at first	1	6	1	0	0	0	2	No	0.7491897	Yes	0.980026	App	0.9950883	Negative	0.49024972
731	a very friendly and responsible driver	5	6	1	0	0	1	0	No	0.99893683	No	0.99935216	Driver	0.9982135	Positive	0.99473226
732	cant move android version to sd card.	1	7	1	0	1	0	2	Yes	0.99862754	Yes	0.88447016	App	0.9961003	Negative	0.988335
733	drivers friendly and knowledgeable about local ins & outs. where and where not to go etc.	5	16	1	0	0	1	0	No	0.99967587	No	0.9885572	Driver	0.9921927	Positive	0.98448807
734	manuel was a safe and extremely nice urber driver.	5	9	1	0	0	1	0	No	0.99884963	No	0.9989165	Driver	0.99738556	Positive	0.9954021
735	very nyc app, attractive offers etc	4	6	1	0	0	0	0	No	0.9990031	No	0.9807215	Pricing	0.7134522	Positive	0.99715877
736	perfect service. recommended strongly to use thos service , very safe with very friendly drivers . 👍 😀	5	18	1	0	0	5	0	No	0.9979791	No	0.99674594	Service	0.9968886	Positive	0.99717295
737	overall great. good cars and decent drivers	5	7	1	0	0	1	0	No	0.99951565	No	0.9996001	Driver	0.9798608	Positive	0.9982497
738	great but price card very high	5	6	1	0	0	4	2	No	0.96528536	No	0.99222845	Pricing	0.998103	Negative	0.9713297
739	i had very bas experience with uber. drivers keep on cancelled my ride which is really vey worst when we are in a hurry to reach some place.	1	28	1	0	0	1	2	No	0.9988232	No	0.99469924	Driver	0.70738006	Negative	0.99100494
740	we canot login it the new version of uber have many bugs	2	12	1	0	1	0	2	Yes	0.9995371	No	0.9944395	App	0.9795857	Negative	0.9396978
741	easy to use and reasonable price for travel	5	8	1	0	0	4	0	No	0.99914694	No	0.9954203	Pricing	0.9971348	Positive	0.99073
742	can arrived at the time	5	5	1	0	0	5	0	No	0.99882585	No	0.9864124	Service	0.92987883	Positive	0.92093253
743	he was very pleasant and got me to church on time.	5	11	1	0	0	1	0	No	0.9993388	No	0.99981755	Service	0.52707684	Positive	0.9982247
744	no more dependency upon local cabs.with uber, travelling has become hassle free and cheap😉	5	14	1	0	0	4	0	No	0.99989605	No	0.9906034	Service	0.94166213	Positive	0.9949473
745	absolutely useless app, your driver's and valets accept and then cancel because they don't want to go to the location, i have never had such bad experiences before. what's the point in running a company if your people do not want to do their duty. on top of that after replying to the form they send the same issues continue to happen. deleting this app immediately, never downloading again.	1	69	1	0	0	5	2	No	0.941368	No	0.99244046	App	0.7871647	Negative	0.9986731
746	smooth journey with mr. kamlesh kumar. with safety	5	8	1	0	0	1	0	No	0.99943596	No	0.9999169	Driver	0.6352847	Positive	0.9969408
747	this app deserve 1star only. no on time pickup, drivers charging extra amount, no refunds, app working slowly ,not showing booking option.i suggest to uninstall this app	1	27	1	0	1	2	2	Yes	0.99819654	No	0.8676267	App	0.99541414	Negative	0.9983516
748	very bad experience i am booking timing 6.30pm driver comes to pick up location8.29pm why i'm paying penalty	1	18	1	0	0	5	2	No	0.9927982	No	0.9986553	Service	0.8530019	Negative	0.99739337
749	uber is a good one	5	5	1	0	0	2	0	No	0.99779785	No	0.9993512	General	0.9961971	Positive	0.9890254
750	whenever i download this app from last 1month it says my account is deactivate. i don't know wat is the reason? then wat is the use of this app in a market when it cannot used by me	1	38	1	0	1	0	2	Yes	0.98338336	No	0.77064025	App	0.9970631	Negative	0.9971384
751	why cant i download uber?	1	5	1	0	1	0	2	Yes	0.993375	Yes	0.9879088	App	0.994699	Negative	0.9972391