RECLASS: Multi-Task Deep Learning for App Review Classification

COMP6013 | Oxford Brookes University | 2025-26


Project Overview

RECLASS is a multi-task learning system which uses a shared BERT encoder with task-specific classification heads.

Task Output Classes
Bug Report Detection Binary Yes / No
Feature Request Detection Binary Yes / No
Aspect Classification Multi-class Driver, App, Pricing, Service, Payment, General
Aspect Sentiment Multi-class Positive, Neutral, Negative

Dataset

  • Source: Uber Customer Reviews (Kaggle)
  • Original size: 1,069,616 reviews
  • Cleaned size: 495,036 reviews (after removing short/duplicate reviews)
  • Annotation target: 5,000 manually labelled reviews

Repository Structure

6013/
    README.md
    .gitignore
    data/
        uber_reviews.csv           # Raw dataset
        uber_reviews_cleaned.csv   # Preprocessed reviews
        uber_reviews_sampled.csv   # Stratified sample for annotation
        uber_reviews_tagged.csv    # Annotated reviews (in progress)
    notebooks/
        preprocessing_uber.ipynb   # Preprocessing analysis
        uber_cleaned.ipynb         # Cleaned data verification
    src/
        preprocess.py              # Text cleaning and filtering pipeline
        sampler.py                 # Stratified sampling strategies
        multitag.py                # GUI annotation tool
        train.py                   # Model training (in progress)
        infer.py                   # Inference pipeline (in progress)
        outputs/
            figures/

Current Progress

  • Manual annotation of 5,000 reviews
  • BERT baseline implementation
  • Multi-task model architecture
  • Training and evaluation
  • Comparative analysis (MTL vs single-task)
  • Final report and presentation

Installation

# Clone repository
...
# Create conda environment
...
# Install dependencies
...requirements.txt

Usage

References

Licenses


Last updated: January 2025

Description
Review Classification using XLM-RoBERTa in a multitask configuration to compare against single head baselines. All Data, statistics and model checkpoints used are attached.
Readme 6.7 GiB
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Jupyter Notebook 68.7%
Python 30.1%
Batchfile 1.2%