752 lines
94 KiBLFS
CSV
752 lines
94 KiBLFS
CSV
review,rating,word_count,tagged,feature_request,bug_report,aspect,aspect_sentiment
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incredible ride careful driving social drivers and easy to talk to thus making the journey more interesting thank you.,5,19,1,0,0,1,0
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most drivers are rude though the app,5,7,1,0,1,0,2
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"i found this app really useful, but recently on my huawei p9 the map feature has disappeared so can't see if there are cars local, or if it knows where i am!",4,32,1,0,1,0,0
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works good but expensive during rush hours,3,7,1,0,0,4,2
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never have had a problem with uber yet.,5,8,1,0,0,2,0
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uber has definitely improved their user experience and travel rates for the better,5,13,1,0,0,5,0
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very affortable and safe. drivers are very friendly and helpful😊,5,10,1,0,0,1,0
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i forgot my password and it can't login please help,5,10,1,0,1,0,1
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"too many drivers cancel after you've waited a long time for them to turn up. they don't get penalized for wasting our time. if we cancel though, we get charged for wasting the drivers time. here's a tip, get cash out of a cash machine and use your local company. at least if they don't turn up you can phone them up.",1,62,1,0,0,5,2
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felt safe. loved the music.,5,5,1,0,0,5,0
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never had a bad driver and always excellent service,5,9,1,0,0,5,0
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the new update is not good the app is lacking.,4,10,1,0,0,0,2
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"pretty good app. very useful when it works. only downside is the driver can cancel ride, which happened to me. if you need to be somewhere by a certain time, try to book early. also one of the cars had a check engine light, which i didn't think was allowed. but the drivers were all very personable and kind.",4,59,1,0,0,1,1
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"uber, too, good makes every commute absolutely effortless",5,8,1,0,0,5,0
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"it takes 25 minutes to get a cab. after which the driver calls you and asks where you want to go, and then cancels the ride. this has happened atleast 7-8 times to me. i don't understand why the driver has ti accept the ride if they are not ready to travel to certain destinations.",2,55,1,0,0,5,2
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sucks now! i've had to call an uber to go to work for the last week or so. the area i live in is in the inner city and their used to be several drivers near by now it's like you don't have anymore employees. today is the 4th time in a row i've had to wait over 20 minutes for a driver. i used to only have to wait 5-7 mins max! switching to lyft their wait time seems to be less.,2,83,1,0,0,5,2
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worst app uber team needs to work on many bugs,1,10,1,0,1,0,2
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i don't understand why is this app not letting me link my paytm account!? it shouldn't keep on asking me to add money in my paytm account and rather directly link my paytm account to it! neither does it let me link my debit card to it! absolutely disappointed!,1,49,1,1,1,3,2
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cheap and best cab service in town! yeah enjoyed my ride today. excellent drivers. no hidden charges. no waiting charges. totally loved it! 👍👍 keep up the good work,5,29,1,0,0,5,0
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so great to have a ride minutes away.,5,8,1,0,0,5,0
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been super fast and easy here in portugal!,5,8,1,0,0,5,0
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very irritating app cab hone mai buth time lagta h,3,10,1,0,0,0,2
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"wrost app in hurry, never connect driver imidiate, 👎🏻",1,9,1,0,1,0,2
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"i think this is not good better to rapido,,bcoz cost is too much and didn't get booking so difficult to book this app.",1,23,1,0,0,0,2
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great app but app needs updating for nexus 5x so that camera can scan card properly - uses an old api and inverts the image,5,25,1,0,1,0,2
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2020-lockdown/2021-2022- lockdown(2) greatest app to confirm lockdown in any state anytime without fake news 📰,1,15,1,0,0,0,0
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riders should be interested in digital payment.,4,7,1,1,0,3,1
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"uber was great when i first used it, however, drivers get upset when i take short rides and give one star rating which is absolutely ridiculous, i went from a 4.9 to a 4.2. i don't drink alcohol and am a generally quiet person so i really don't see how it could have been my 'behaviour' that caused it. no way to get into contact with the company to discuss. telling my wechat circle and followers to use other ride services.",1,81,1,1,0,0,2
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it's amazing.just can't stop using it,5,6,1,0,0,2,0
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"great driver, very polite and respectful",5,6,1,0,0,1,0
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only wish driver's would know metropolitan areas,4,7,1,1,0,1,1
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good service very useful in my life,5,7,1,0,0,5,0
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hard to use. got charges almost twice what was given at the start. very unhappy.,2,15,1,0,0,0,2
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good car and the driver,5,5,1,0,0,1,0
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i like that you can get local cabs now if uber is too busy instead of waiting for longer,5,19,1,0,0,5,0
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constant useless notifications. can't leave a tip or rating for the driver.,1,12,1,0,0,0,2
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am trying to download bt can't,5,6,1,0,1,0,2
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i m thanks for this aap,5,6,1,0,0,0,0
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a driver cancels a trip & i am charged for it? this is stupid and exploitative,1,16,1,1,0,5,2
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both the driver i had were friendly and efficient.,5,9,1,0,0,1,0
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disappointed as i want to order food not a ride it takes me round and round in circles,1,18,1,0,0,5,2
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uber not that popular at indonesia compare go car and grab car,1,12,1,0,0,5,2
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its very help full to travelling,5,6,1,0,0,2,0
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"uber rate is very high in nagpur, thats why i will use ola.",3,13,1,0,0,4,2
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have been mailing them about the account being banned when i changed my number on the same phone. no response from the customer care team for a long time now.,1,30,1,0,1,0,2
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very pleasant driver. i tipped him with cash therefore no tip on the app.,5,14,1,0,0,1,0
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the word uber denotes only service to the customers. uber is a global company worldwide.requested to extend benefits to the senior citizens like me. many many thanks long live uber. god blessed.,5,32,1,1,0,2,0
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شركه زفت و تعامل زفت و حاجه قرف عليكوا و الله,1,11,1,0,0,2,2
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polite people who drive are careful drivers.,5,7,1,0,0,1,0
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the best way to go with uber( sir u r gives bast trainin g all new dirver?),5,17,1,0,0,5,0
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"driver was friendly, very happy with the uber driver",5,9,1,0,0,1,0
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this app is very easy and useful,5,7,1,0,0,0,0
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tell us what you're looking,5,5,1,0,0,2,0
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"ah, the infamous surge pricing, finally got hit with it. so how did i get hit with it? after going past selecting your service (where surge pricing wasn't shown) i had to correct the pickup location and obviously between the time i started and confirming the pickup point, surge pricing activated without warning me. uber support has 0% interest in resolving it as obviously they're making too much that way; in this instance they've decided they'll refund 50% of the surge charge as a once off.",1,86,1,0,0,4,2
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lately for the most part everything's been good. must only real complaint is that there hasn't been a rise pass for philadelphia in a long time.,4,26,1,1,0,4,1
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"go to admit, love it application",5,6,1,0,0,0,0
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good and can do better,4,5,1,1,0,2,0
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informed and organized driver who knows what to do,5,9,1,0,0,1,0
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why i can't sign in to uber it keep saying try again later,1,13,1,0,1,0,2
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the app was showing 115 rupees and driver was given 172 rupees.so give me my money back,1,17,1,1,0,4,2
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good app for short ride in particular,5,7,1,0,0,0,0
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"constantly being charged for fares that i did not take. uber are crooks. plain and simple. i don't know how long ago i put this review. but still getting charged for trips i didn't take. constantly being charged ""wait fees"" and your drivers aren't even at the right address! now you want me to take a photo before the ride? who the hell do you people think you are!? you people are horrible, disgusting, scumbags.",1,75,1,0,0,1,2
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"app but the cars of some drivers should be looked at,its like a desert in there😩",5,16,1,0,0,1,2
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uber has not disappointed me as yet. just wish there were more discounts,4,13,1,1,0,4,1
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great work! keep it up!😎👍🏽👍🏽,5,5,1,0,0,2,0
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first time to use it was quick and my driver julion was very nice.,5,14,1,0,0,1,0
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this is a good app for transportation and travel getting around.,5,11,1,0,0,0,0
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"hi uber i am from india i have really faced a bad issues while booking autos when i try to book auto it show the near autos but never confirms the auto i waited for 10mins, 15mins, 20mins and later i booked auto in ola they booked auto in 2mins though you have good service in cabs but your auto service is really bad and some they are nightmare too i am sorry to say this expecting quick response from you regarding this problem.",3,84,1,0,1,0,2
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the driver was very patient and considerate.,5,7,1,0,0,1,0
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dear uber i have registered complaint for my last two rides it looks like you are making us fools your driver takes money and again in my next ride you will ask for the same payment already i registerd two complaints let me wait for one last day to uninstall since it is already 3 days.,1,56,1,0,1,0,2
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they charged me double price. the app said it was around 4-5 euro and in greece it's not allowed to pay cash. so the driver brought me my package and he charged in my paypal 8 euros for a ridiculous distance. i'm not planning to use the app again.,1,49,1,0,0,4,2
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help a lot when traveling! 😊,5,6,1,0,0,2,0
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its always worked exactly as it should.,5,7,1,0,0,2,0
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have had great luck and service with uber,5,8,1,0,0,5,0
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best app for ride any where,5,6,1,0,0,0,0
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"on time, courteous, highly recommended",5,5,1,0,0,5,0
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next best thing in jamaica,5,5,1,0,0,2,0
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unkept car plus on a hot day no air conditioner wth is wrong with these drivers plus i found taking a regular cab was cheaper,1,25,1,0,0,1,2
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pathetic for booking a cab,1,5,1,0,0,0,2
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uber is an alternate safe and fast way to get to where you need to go.,5,16,1,0,0,2,0
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"wonderful, best of luck to you!",5,6,1,0,0,2,0
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"when you receive a promo, it's never applied for the following week, as it's supposed to. when you contact 'customer service', some of the agents are rude. right now i'm supposed to have a promotion, and as usual it's not applied. no way to inform them until after the transaction. smh.",1,51,1,0,1,5,2
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best driver i ever had,5,5,1,0,0,1,0
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nice experience but price is little high,5,7,1,0,0,4,2
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"developer please create a toggle option for light/dark mode in the next update. the glaring white default color of page is just overwhelming as i have poor eyesight. i rely heavily on this app, im a regular user.",5,38,1,1,0,0,2
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pleasant and safe drive. driver is well behaved person.,5,9,1,0,0,1,0
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do not reply to the complains,1,6,1,1,0,0,1
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i had tried more than 5 times but unable to get a ride for my home,1,16,1,0,0,5,2
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"prompt and decent, gentlemanly behaviour from driver.",5,7,1,0,0,1,0
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"only used a couple of times as far as the rides but each time was a wonderful experience, the drivers i had in klamath falls and portland were both great people. enjoyed the ride. thank you 😊🙏",5,37,1,0,0,1,0
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"tendo problemas com a geolocalização. não pede permissão o tempo inteiro, então não conseguimos nos achar no mapa.",4,18,1,0,1,0,2
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fast and cheap and much more better then other online traveling apps,5,12,1,0,0,4,0
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uber live location option not available even i update the app.but same version of app also installed in another device there live location option available.why? no fault in my android phone.plz fix it. in some phones shows but not in lattest phones.i hope you will consider it seriously.by,3,48,1,0,1,0,2
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best app for easy and comfortable journey.,5,7,1,0,0,0,0
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girlfriend's account was hacked & someone racked up $300 in half an hour. she tried to call uber but there is no number. so she notified uber through the app. then cancelled her bank card. seven hours later they replied asking for bank statements. then later telling her to contact her bank & they will sort it out. their customer service is ridiculous/ nonexistent. i'll stick with didi & ola from now. cheaper & they pay the drivers more 😊.,1,80,1,0,1,0,2
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"good service, but you guys must do something about the ambulance booking service in emergency",4,15,1,1,0,5,0
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"i tried to add money several times but it was not accepting and then i tried to add via paytm then too the amount was deducted but still it was asking to add money ,, 1 star just for app & 4 star for service.",1,45,1,0,1,0,2
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worst company ever. zero customer support. trippling fares and not providing any way to get info as to why or if there is a problem.,1,25,1,1,0,5,2
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i cannot believe last weekend i slept outside because uber kept cancelling on me after waiting a minimum of at least 15 minutes. 6 drivers cancelled for no reason. the drivers would cancel then ill get charged. i'm so confused right now. even the pick up location keeps sending the drivers in the opposite side of the road. 🤷🏾♂️🤷🏾♂️,1,59,1,0,0,5,2
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very cool lady.thank you again,5,5,1,0,0,2,0
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nice getting better and better,5,5,1,0,0,2,0
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"so damn simple, so damn great. 5/5, would ride again",5,10,1,0,0,2,0
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"very good,because using it i can easily fulfill my needs,,,,,",5,10,1,0,0,2,0
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i cant place order .everytime.it shows invalid payment .when contact customer service they only say they cant help it,1,19,1,0,1,0,2
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it was pretty great for my first time ☺️,5,9,1,0,0,2,0
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well basically this app is pretty useless. no customer support contact available in the app. if you are stuck somewhere or need help select from there pre determine options as if they are aware of all situations. then they will decide whether to call you or not. keep on waiting for their response. also government should have strict policies for companies like this to work in india,1,67,1,1,0,0,2
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i have a question & no one is answering the phone. i can not find the help section if this app. is there anyone in your company that can communicate with me? no germs while talking on the phone.,1,39,1,1,0,0,2
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best application. my experience is best.,5,6,1,0,0,0,0
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it's not allowing me to pay in cash and also not allowing me to add upi methods.,1,17,1,0,1,3,2
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"price gouging and labour exploitation, pure and simple",1,8,1,0,0,4,2
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u r good but sometimes riders are not proper,5,9,1,0,1,1,2
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"the thought of starting uber access is commendable but the trip price is always high compared to the normal rides. affording it might not be possible for everyone. it's either the patients, senior citizens or specially abled people who choose uber access. so it would be better if the team can look towards providing rides in fair price",3,58,1,1,0,4,1
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unable to add upi payment to the app. error coming again and again,5,13,1,0,1,0,2
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uber service is very fast and safe uber is too good,5,11,1,0,0,5,0
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"great service and totally reliable,",5,5,1,0,0,5,0
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regular uber price surged above upgraded high end black version. by almost 25% and customer service refused to address my problem.,1,21,1,0,0,4,2
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"i had a driver who wanted to leave me at terminal 4 jfk thought my request was for terminal jetblue terminal 5, he said because i requested pool. i had been doing this trip for almost a year and never had this issue. he however, took me to my final destination. i think the app is a wonderful thing.",5,59,1,0,0,1,0
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"horrible drivers. had a bad experience a couple of times. even reported it to uber assistance team but they never take action rather they put blame on the riders instead. their drivers are drunk, use foul language, charge higher than the actual fare.",1,43,1,0,0,1,2
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is a good fever for people,5,6,1,0,0,2,0
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my account was disabled for no reason i am upset!,1,10,1,0,1,0,2
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"the trip fee changes once we end the trip. we agreed to a trip because the fee is affordable. but here, the fee increases once the trip is ended. please fix this, i trusted uber until now but this issue keep me doubting of the transparency of your service. this happened not only to me and fyi, i never changed the destination, never asked to wait for anything nor did anything which cause to increase the fee. the driver was bad at navigation, maybe that was the reason. but that's not my problem!",3,93,1,1,0,4,2
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best experience my raid everytime with uber,5,7,1,0,0,5,0
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third class cheater. exploiter.lootera app,1,5,1,0,0,0,2
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só poderia ter a opção de escolher o motorista perto de vc,5,12,1,1,0,0,2
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the app is good. but there is one thing missing and that is u don't have the option to share ur fare via email or any other method so that someone else can pay for u. in case u dont have network.,5,42,1,1,0,0,0
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muhammad was very friendly and helpful. he arrived very promptly and he drove well. we very much appreciated his help. .,5,21,1,0,0,1,0
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good app. our first experience using uber went well.,5,9,1,0,0,0,0
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more often drivers call and cancel the rides which is not a good service at the end of the day,3,20,1,0,0,5,2
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"আমি উবার ডাকার সময় দেখাইল ৭৬৫ টাকা, গন্তব্যে যাবার পর ড্রাইভার বলতেছে ১২৪৩ টাকা। ট্রিপ কম্পলিট করার পর আমার এখানে ও এসএমএস আসল ১২৪৩ টাকা। কিছুই বুজলাম না।",5,28,1,0,1,3,2
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stop using uber they don't have a customer care number for emergency in case of emergency we have to mail them recently incident placed in mumbai with a girl they must have the customer care number facility available small to small company have this facility and uber don't have this uber can't help us at the time we need them and they ask for the mail what can be do by the mail stop using this app,1,77,1,0,0,5,2
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i had a very good expirenc in the ride thank u uber,4,12,1,0,0,1,0
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this is a good travwl have i use,5,8,1,0,0,5,0
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very happy and very good experience.thankyou to uber,5,8,1,0,0,2,0
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no one accepts ride but cab is available! proper invoice is not provided,1,13,1,0,0,5,2
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slogan tell us all the things life comfortable now when you came,5,12,1,0,0,2,0
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"new number, no access? i'm not going to make a new email to make a new account for my new phone number. you can do without my patronage. edit: it's now 2020; 3yrs later, and my problem still isn't solved.",1,40,1,0,0,0,2
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won't sign me in. i had to change my password three times and it still would not let me into the app. what a waste of my time.,2,28,1,0,1,0,2
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best traveling app in dubai,5,5,1,0,0,0,0
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i have booked uber auto today .end of ride i pay all payment but now showing on my ride 67 pending how can i contact uber,1,26,1,0,0,4,2
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"waste app i paid full with extra money to the driver but showing me u have not paid the previous ride fully, it's ridiculous.how he can leave without me paying.waste and worst app",1,33,1,0,0,1,2
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frequently unable to drive after injury. uber has made my life so much easier!,5,14,1,0,0,2,0
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"this uber moto driver dropped me from his bike in a highway near shantinagar. both the bike and i fell and my knee and elbow got scraped. the rider was completely unharmed. i made a complaint to uber and explained how i was hurt and all, they gave me no replies. i do not think it's safe for women yet. they dont treat women right, at least not in dhaka.",1,70,1,0,0,5,2
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"all thigs are good but if you have to pay with paytm then why is the minimum amount of money in wallet is should be greater than rs 350,why uber why,if our ride is equal to 129 rs the deduct 129 rs why uber app ask to add money to wallet, then cancelle the ride",1,55,1,0,0,4,2
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"was charged 3 different charges, only had one ride. one we cancelled ride and got charged. one of the driverd cancelled and charged us anyway. bad experience with charges. the one driver that picked us up was nice. bad way to start vacation!",1,43,1,0,1,3,2
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"very bad experience. i cant find my ride at the time i want. and uber driver charges extra, and i cancelled ride. madarchod app is this.",1,26,1,0,0,4,2
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"the last update fixed my app. everything is working good and smoothly. i've edited my feedback, thank you for reaching me out. good job to the product team ;) outdated -------------- was good until i couldn't see cars, or my location. couldn't even split my trips with my friends. but, pretty good at displaying uber eat ads. this app needs to be fixed.",5,63,1,0,1,0,2
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why did you leave the philippines? you are so much better than grab. why oh why? please come back. 😭😭👋,5,20,1,1,0,5,2
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"worst experience. the drivers cancel the cab without any reason and the charges are imposed on us. kindly look into this matter seriously. recently i waited for so long for the cab and the moment it reached, the driver cancelled the ride for no reason.",1,45,1,0,1,5,2
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politeness driver and friendly with us. thank lots,5,8,1,0,0,1,0
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at frist i enjoyed uber then i reset my phone then uber just keeping account and number. i cant sign in my account,3,23,1,0,1,0,2
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he is so calm and respectful driver. how i wish all uber drivers could be like him.,5,17,1,0,0,1,0
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waist app i have seen ever.set of useless ppl .not getting cab on time .cancellation.pethetic i had medical emergency and after trying 40 minutes got a cab however after confirming the ride driver cancelled in recent days most of rides cancelled by drivers.they want rides within 2 kms else they will cancel trip and give common reason tyre punchered. other problem do not have enough cabs now a days .after booking cab we need to wait 25 to 30 minutes,1,80,1,0,1,5,2
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keeps asking me for an old mastercard number that i no longer have. wont allow me to proceed. waste of time.,1,21,1,0,1,0,2
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amazing mi first trip i do for my self always i scare to the new technology and is amazing thanks sunny was my first driver,5,25,1,0,0,1,0
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there's still room for improvement,4,5,1,1,0,2,1
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i m not getting able to change password in same number. pls help me uber.,5,15,1,0,1,0,2
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unable to login.worst app ever,1,5,1,0,0,0,2
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the driver was on time and he was very polite,5,10,1,0,0,1,0
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when demand they increase too highly .worst thing.and now a days everytime it shows fares are higher than expected,1,19,1,1,0,4,2
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it's a convenient means when am in kampala. thanks,5,9,1,0,0,2,0
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very nice and professional driver,5,5,1,0,0,1,0
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i can't even get in the app to get a ride. won't allow me to opt in,2,17,1,0,1,0,2
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easy to use and much more accurate,5,7,1,0,0,2,0
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bhmkytgffszoo luck bvbblpccg.i info leaving morning ink?,5,7,1,1,0,0,2
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uber has always been good to me when i've needed them.,5,11,1,0,0,2,0
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quick & very convenient! love using uber!,5,7,1,0,0,2,0
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"requested for my son to be picked up and he arrived home safely. awesome service, thank you🙏",5,17,1,0,0,5,2
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worst cab service. scheduled rides get cancelled without any notification at the last moment. drivers cancel the ride as per their wish.,1,22,1,1,0,0,2
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now pricing is very high. i am using other apps and getting a cabs at half price of what uber is charging. very high pricing,1,25,1,1,0,4,2
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never cones un recent past,2,5,1,0,0,5,1
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easy to use and safe,5,5,1,0,0,2,0
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prescheduld worked seamlessly. thank you,5,5,1,0,0,2,0
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super happy with the service,5,5,1,0,0,5,0
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"it's a good experience , keep it up",5,8,1,0,0,2,0
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first i think it's good apps . but later it will take extra charge . without i cancel it. but price is showing is not a exact price it will be take more than that . so i feed up on tha .,1,43,1,0,0,4,2
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worst services as i booked a cab driver dint pickup and i got a message that trip has been ended.,1,20,1,0,0,5,2
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app is great. uber here should exert more effort in checking the cars being registered to them. a lot of the cars are below minimum standards in terms of cleanliness and comfort.,5,32,1,0,1,5,2
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best app v no need our own cars,5,8,1,0,0,0,0
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from last week my location is showing outof station even 3kms trip is out station booking ola from last week,1,20,1,0,1,0,2
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the uber moto service is getting worse day by day. the drivers are always asking for more money and when denied extra payment they are faking that they have arrived and extra charge are being deducted from my account. the drivers are purposely not arriving at location.,1,47,1,0,1,1,2
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"the update is crappy, doesnt search keeps on spinning. nothing happens on click.",1,13,1,0,1,0,2
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the app update is receiving without any information,1,8,1,0,1,0,2
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so far the rides & drivers have been great. it's nice to know i have a reservation that i can trust.,5,21,1,0,0,2,0
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প্রথমবার ব্যবহার করলাম। ঝামেলা ছাড়াই৷ ড্রাইভার বেশ আন্তরিক ছিল।,5,9,1,0,0,1,0
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filled with retarded subhuman drivers,1,5,1,0,0,1,2
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slow because of the traffic but excellent,5,7,1,0,0,2,0
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jcj i am 🐅🐯🦁 my time in the to the future 💎 the the following linkedin and access to the following ad we are interested and i tu buul kara i am 🐅🐯🦁🐶🐺🐅🐆🐆🐱🐱🐱🐱🐀🐀 the future please find the you have received your email address is no longer available due to the following link to the following link to the following year it's to the end of this email and i will be a good morning i have a great weekend and i have a great day today and even the following url i will be in the same thanart,5,99,1,0,0,2,1
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uber is best. i just completed my first drive in mumbai. look forward with uber service.,5,16,1,0,0,5,0
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too costly. double charges. i prefer ola,1,7,1,0,0,4,2
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you should add.students fares.should be good for someone like me,5,10,1,1,0,4,1
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"ac not worked, driver call the whole journey",1,8,1,0,1,1,2
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reliable. trustworthy application. gets you where to and from with no hassle.,5,12,1,0,0,0,0
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"i love uber , it is a great service and it's always available 24/7 😊",5,15,1,0,0,5,0
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uber is the worst. been charging me $10 a month for months and i haven't used it. trash app. don't trust apps that keep your cc on file.,1,28,1,0,1,3,2
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is this app good for multiple payment options and less payment show competitive other transportation apps.,5,16,1,0,0,3,0
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"just using uber for the first time and it's very easy. my only problem is not having wifi in some places, but i will sort that out myself. enjoying the experience. thank you.",5,33,1,0,1,5,1
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pedro was perfect. fast and efficient.,5,6,1,0,0,1,0
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very useful app. i love it,5,6,1,0,0,2,0
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all ia gud. but one feature u hav to add in this app that is credit balance like careem. many timesi hav to pay more because of non availability of change. pls think about this,4,35,1,1,0,3,0
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very good so far . but i got less promotions,5,10,1,1,0,2,0
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keep up the good work.,5,5,1,0,0,2,0
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overall it's good but sometimes it is overrated,5,8,1,0,0,2,2
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good policy.but no digital payment in intercity ride,4,8,1,1,0,3,1
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i was out of station for the last 6 months. previously i used your vehicles.now i want to use your car's on hire. m.k.rao,4,24,1,1,0,5,0
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"i forgot my password and email id so i cant sign into my account, when i click on forgot its asking for email. i cant understand one thing that when i have registered my mobile nmbr, it should give otp for sign in.",1,43,1,1,0,0,2
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uber bhot acha app hai bass driver ride cancel karta hai tabi humko paise dena padta hai a galat hai. baki driving se lekar chase sab tik hai.,5,28,1,0,1,3,2
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bis is vere vere good,5,5,1,0,0,2,0
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the uber eats part is useless! i've ordered food and this damn driver wants me to walk to get the food!,1,21,1,1,0,0,2
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the best uber person i even met,5,7,1,0,0,1,0
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showing rs 39 while booking at the of trip it is showing rs 104 understand how big cheating app it is. don't book ride in it. it is a big cheating app,1,32,1,0,0,4,2
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good experience. nice ride thank you.,5,6,1,0,0,2,0
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very easy to use. always have had friendly drivers.,5,9,1,0,0,1,0
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"super friendly, if i could request a driver it'd be him.",5,11,1,0,0,1,0
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"late, and would not answer calls",1,6,1,0,0,1,2
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its been good so far,5,5,1,0,0,2,0
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quite helpful. but now a days drivers cancel the trip very often and don't turn on ac till requested and some times insisted.,4,23,1,0,0,1,2
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captain harun a good man,5,5,1,0,0,1,0
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we have used uber 4 times and every time the driver. was friendly and they were always there when they said they would arrive.,5,24,1,0,0,1,0
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thank u for best service ever,5,6,1,0,0,5,0
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whenever most required no cabs no auto and if available driver cancel ride or they dont arrive which force younto cancel ride,1,22,1,0,1,5,2
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keeps telling me i must use another digital payment method whilst i've requested cash payment option this card thing sucks,1,20,1,1,0,3,2
|
|
it's so wonderful fast and user-friendly,5,6,1,0,0,0,0
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|
"installed app, enter location address, see all uber cars on map are rainbows. deleted app. go woke, go broke.",1,19,1,1,0,0,2
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thanks for helping me get from a to b when needed!,5,11,1,0,0,2,0
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|
"most of the time i do not get connected to a driver for my trip,and by chance i do get connected to one who is already in a trip.when i try to call him to confirm if he is going to pick me up,he doesn't attend the call and finally after his ongoing trip is completed he cancels mine.i have been waiting for over 20 minutes to get canceled.i try again with no luck. also the app just has support options for specific issues.may be it means i should not have any other issues.very disappointed.",2,95,1,1,0,0,2
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i just wanted to update my credit card details for future rides and suddenly the app changed payment for a previous ride from one credit card to the other. not sure why and how and there is no customer support service number or similar i could call to clarify. not good,1,51,1,1,0,0,2
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|
good app help ful to all thank u 🌹🌹 uber 🙏🙏🙏,5,11,1,0,0,0,0
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|
i want my refund asap you money eaters,1,8,1,0,0,3,2
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|
nice humble perso all i say love you brother for such trip.,5,12,1,0,0,1,0
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would be lost without it,5,5,1,0,0,2,0
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worst rides. drivers cancel rides because they didn't want to go . go to hell uber😡😡😡😡,1,16,1,0,0,1,2
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wow yes it is very convenient and helpful keep up the good work guys lol.,5,15,1,0,0,2,0
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|
"after selecting the contact support option, no customer support information is provided",1,12,1,0,1,0,2
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i never faced any issues with uber,5,7,1,0,0,2,0
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señores como es posible q me hagan pagar un servicio del cual no utilice. hoy x la mañana pedí un uber y el señor q me iba a recoger lo cancelo y me hizo pagar el pasaje al otro q me llegó a buscar. ya q el primero no me recogió tuve q pedir el otro y el segundo q me llegó a buscar tenía la orden de cobrar la carrera anterior xq me lo mandaba a cobrar la plataforma como es posible q pague x algo q no use,1,90,1,0,0,5,2
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i dont have experience yet,5,5,1,0,0,2,0
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|
first trip and order with uber. short trip but very pleasant.,5,11,1,0,0,5,0
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|
why does the text come in russian everytime i try to download the app. it auto fills the code it sends me. and the account is in someone else's name. this is nuts,1,33,1,0,1,0,2
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very nice man. appreciate the input.,5,6,1,0,0,1,0
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|
this app is the greatest,5,5,1,0,0,0,0
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"disgusting. you don't get any cab when you need. even if you get a cab or ride, their idiot drivers cancel the rides. useless application, useless service. this is the service they offer here in mumbai, i dread to think the kind of services in other smaller cities.",1,48,1,0,0,1,2
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|
this drivers are vey rude.after reaching to the location.they will cancel the trip so that we hve to pay the amount.app is very nice,4,24,1,0,0,1,2
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"this is half as much as a cab costs and a lot easier to use then their lyft competitors. never had an issue with the car or driver. good, convenient and safe.",5,32,1,0,0,2,0
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"when ed pulled up, he realized there was a “sandwich board” that might have caused an obstacle for my ability to get into the car safely. he pulled up (without my asking) and when i got into the car, he explained that he moved his car for my benefit. through the ride he was pleasant to talk with, and i was incredibly grateful his radio was off and i did not need to request it be turned off (which is the case with 90% of uber cars i get into). if i was able to reserve uber rides with a specific driver, ed would be someone i truly would request for future rides!",5,113,1,0,0,1,0
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love uber. it's usually cheap and gets me to where i need to go,5,14,1,0,0,4,0
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i ride uber almost every week there rides & fare is excellent thanks uber,5,14,1,0,0,4,0
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nice clean car and driver,5,5,1,0,0,1,0
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it's nice trip and safety,4,5,1,0,0,5,0
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"this doesn't work, it doesn't let you order a ride and keep asking me for my email password, i think it's a scam trying to steel me identity",1,28,1,0,1,0,2
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ubar is very quick n efficient fate al safe for ladies family memberd while travel alone.great,5,16,1,0,0,5,0
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"never had an issue with this app until i needed an uber one day, opened the app, somehow got signed out, then when i try to log in now it just keeps looping the sign up screens infinitely. i literally cannot sign in.",1,43,1,0,1,0,2
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so far i am very happy with the service i have been able to have very nice people as drivers.,5,20,1,0,0,5,0
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couldn't get the technology correct. not easyfor me @age 80.,1,10,1,0,0,2,2
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it is easy just swipe,4,5,1,0,0,0,0
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"uber services in guwahati is hopeless. uber helpdesk dont resolve the complaints also. they dont have any control over drivers. they deny ride if booked other than cash, cancel trip if destination is not acceptable(drivers call and ask the destination). they will cancel the trip if they dont like the destination or if we dont disclose the same. uber is supporting these mischevious drivers. they never take any actions.today also 2 drivers cancelled trip and i lost my half day attendance.frustrated",1,81,1,0,0,5,2
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|
"no respect drivers in uber company, all office staff is totally ignore captains, in karachi",1,15,1,0,0,2,2
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|
it is giving a perfect service. thank you uber and everyone.,5,11,1,0,0,5,0
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|
seriously surprised to see a normal rate in airport area and at late hours.,5,14,1,0,0,4,0
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|
it's is very well through with this app to journey any we're,5,12,1,0,0,0,0
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after payment also they show to pay agn the payment this happened so many times.worst app.fraud app.they ask double time payment.i'm unistalling this bloody app,1,25,1,0,1,3,2
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"все время пишет что надо обновить программу, хотя установлена последняя версия",4,11,1,0,1,0,2
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navigation can be really bad sometimes.,3,6,1,0,1,0,2
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|
there is a problem when we enter our number the uber app show. somethings went wrong. i tried in 2 mobile but error is same so what can i do. i am the user of uber but last 2 days i can't use because of this issue.,2,47,1,0,1,0,2
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|
"watch out, here i come",5,5,1,0,0,2,1
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|
let trying in uae sharjah,5,5,1,0,0,2,1
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app is very slow. takes longer time for booking.,3,9,1,0,1,0,2
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|
driver is good and cooperative.,5,5,1,0,0,1,0
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"barring just one bad driver, uber has been extremely helpful! although as an international student, i wish the prices would have been just a lil but cheaper.",5,27,1,1,0,4,2
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|
"you drive with uber very comfortable. the cars are clean and modern. the price is fixed and there are no discussion with the driver. very good service. it's very easy to use the service from uber. the app could be better, but you don't drive with the app you drive with the driver.",5,53,1,1,0,0,2
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"it's great. easy to use and get where you need to be. often the drivers assist you far beyond what you would expect. in today's traffic, i don't take their service for granted.",5,33,1,0,0,1,0
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please cancel the ride cancellation fee,5,6,1,1,0,3,2
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easy to get a ride anywhere you want to go.,5,10,1,0,0,5,0
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|
very happy with the ride.driver was too good trh way he communicated with the passenger,5,15,1,0,0,1,0
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good driver safe driving kind person,5,6,1,0,0,1,0
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|
all drivers were on time andfriendly,5,6,1,0,0,1,0
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its the best but during excessive demand it became very expensive (some times),4,13,1,0,0,4,2
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"heard, good things. but, haven't personal experienced the services yet.",4,10,1,0,0,5,1
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"melhor usar outro app de mobilidade. esta cada vez mais difícil conseguir um motorista em tempo adequado, atendimento péssimo e até colocar um endereço nesse lixo de app está impossível.",1,30,1,0,0,0,2
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"they are not picking up rides, too delay",1,8,1,0,1,5,2
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i love uber cab the drivers that i have had was nice to me and got me to the places ive need to go to yesterdsy i had to buy 2 $25 gift cards out of my disabity but i got home but i rode a bus from walmart to the bus station & the driver showed up thank goodness god bless her heart i hope i can get a uber in the future,5,74,1,0,0,1,0
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|
cannot get a ride to work no cars never me for an hour.,2,13,1,0,0,5,2
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|
lovely clean car. nice driver.,5,5,1,0,0,1,0
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your kind &quick attention is very much appreciated. thank you.,5,10,1,0,0,1,0
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best services and friendly price thank you,5,7,1,0,0,5,0
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it is the most important app,5,6,1,0,0,0,0
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|
driver was on time. good conversation.,5,6,1,0,0,1,0
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a driver took money from me 2890 and my actually bill was 477 and uber is not solving this solution a poor management not ever gonna use this app so disappointment they steal my money,1,35,1,0,0,1,2
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|
driver was beyond being helpful,5,5,1,0,0,1,0
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|
thanks for your help and advice for business or leisure centre of the most important part of my life is good to see the attached document is available in shaa allah pahunch jaye the same time i,5,37,1,0,0,2,0
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very help ful for all,5,5,1,0,0,2,0
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amazing experience. keep it up,5,5,1,0,0,2,0
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i absolutely adore the driver ray she's fantastic,5,8,1,0,0,1,0
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i'm so distasifed with this uber app it's really sad. my husband and i was in capetown for a week and we constantly was using uber to travel around the beautiful city. we added our card on the app but when the drivers dropped us off we confirmed with them and they said no payment was taken and we had to pay them cash.when we had checked our bank statement it showed uber took our payment and the drivers made us repay. our other drivers was honest and said payment was there but the others.,1,95,1,0,0,0,2
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"one of the best app for your day to day travels. easy and quick to use, plus i find them a lot affordable in comparison to others.",5,27,1,0,0,0,0
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a jovial man i love him,5,6,1,0,0,1,0
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my first time but op yrr,5,6,1,0,0,2,0
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sabaka malik ek hai .,5,5,1,0,0,2,2
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this app sucks. it is not letting me to login into my account. i tried my password and states it as the wrong passwordi tried to reset my account and even tried i don't have an account option. but it is not letting to open the password page. trying from the past 5 hrs. tried the link it displayed. but no use.,5,62,1,0,1,0,2
|
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was having an issue with booking my ride,1,8,1,0,1,0,2
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|
"i was given the worst service i've ever recieved. the driver showed up but kept the doors of the car locked then sped away. the driver did not cancel the ride and would not respond to texts or phone calls. i was then charged for the ride i did not take. while i was eventually issued a refund, it was only after i spent a half hour in the rain and inconvenienced a friend by getting a ride at 1:30 in the morning that i got home.",1,87,1,0,1,5,2
|
|
this is very use full and help full for all people,5,11,1,0,0,2,0
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|
"1st time using uber, and wasn't a bad experience. driver was great.",5,12,1,0,0,1,0
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it's good for transport nd make easy,5,7,1,0,0,2,0
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|
very good n wonderful app i jst love it to use kidhar bhi jao uber udhar aa he jata h wooooooo thank u uber,5,24,1,0,0,0,0
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|
what a waste just wasting space in my phone i can't pay last ride bill through card always decline and just don't give me upi option,1,26,1,1,0,0,2
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|
good and safe ride.and money s very valuable.nice app,5,9,1,0,0,0,0
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|
"very convenient, very short wait time",5,6,1,0,0,5,0
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i love this uber thing!,5,5,1,0,0,2,0
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|
good functional and reliable app everything you want in a ride share app,5,13,1,0,0,0,0
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|
"after one year of frequent use, can tell that even with some minor incoveniencies from time to time with drivers that don't pick up and don't cancel the trip. most of the drivers have been excellent, and the uber support team as always address any issue i have had, from forgotten items, price adjustments, payment issues. i'm honored to be part of their vip platinum tier.",5,66,1,0,0,5,0
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|
good service but the way more expensive than before.,5,9,1,0,0,4,2
|
|
saftey conscious and pleasurale ride love it and recommend it,5,10,1,0,0,5,0
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|
lawrence my favorite uber so far. has awesome character and extremely social. great guy thanks.,5,15,1,0,0,1,0
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|
my go to taxi app,4,5,1,0,0,0,0
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|
a useless app. can't sign in.,1,6,1,0,1,0,2
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i have a good experienced in my life,5,8,1,0,0,2,0
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|
good app but in some place we can't get some cabs it tough and good but helpful. i gave it 4 star because of these reasons . please update it if you can. soory it has no reason then thank you,4,41,1,1,0,0,0
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"excellent services, kindly just keep the bike services all day times please, especially from baner to dhayari dsk, or vadagoaon sheri to dhayari. or else bike service in the night time as well. thank you so much team uber. lovely services all the time. 101% top",5,46,1,1,0,5,0
|
|
easy hasslefree and fast available,5,5,1,0,0,2,0
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|
"start paying drivers with proper commission so that they don't cancel our rides and we don't have to suffer. i really want to know how much commission you eat and drivers get. proper breakdown. i have interacted with lot of people across ola and uber drivers and i really hear worst experiences from them. i am sorry to say this but, uber, you will pay the price for very bad management, decisions, and inhuman treatment.",1,75,1,1,0,5,2
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"before one price, after booking another.",1,6,1,0,0,4,2
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|
want to escalate issue happened to family member. where to do that & before that i want to know whether u will take any action or not ?,1,28,1,1,0,0,2
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|
"always a good experience with uber,",5,6,1,0,0,2,0
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|
"uber has bad experience and more cost, don't go with uber.",1,11,1,0,0,4,2
|
|
such a nice and corteous driver! two thumbs up!,5,9,1,0,0,1,0
|
|
darius is a good driver. from the short time i spent with him. he seems like a solid dude.,5,19,1,0,0,1,0
|
|
because all ur divers are so cheap and cheat as they make new ways to cheat and irritate,1,18,1,0,0,1,2
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|
"wosrt services im getting from uber im booking cab and drivers are cancelling the ride then why should i pay the fine this is happening with me every day , no customer service is attending my complains kindly look into this matter.",1,42,1,1,1,0,2
|
|
it shows one route to driver and other route to passenger.,3,11,1,0,0,0,1
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greatest thing ever for anyone who needs to be on time,5,11,1,0,0,5,0
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|
simplesmete esse app so ta me decepcionando eu nao tenho culpa se a rua esta alagada se tem um buraco etc e o motorista tenha que fazer uma outra rota agr ele faiz uma outra rota onde vai demorar mais e ainda tenho que pagar um valor diferente do que da hora em que chamei o uber ta de bricadeira ne?!,2,61,1,1,0,0,2
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|
thank you for driving safely and bringing my sister home safe,5,11,1,0,0,1,0
|
|
your map is so not correct,1,6,1,0,1,0,1
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|
always been an uber fan. service standards are their usp. but off late time estimates are never accurate.,4,18,1,1,1,0,2
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|
both drivers arrived on time. nice drivers,5,7,1,0,0,1,0
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better than lyft now. but rideshare is very dangerous in vegas do not use nightmare everytime! do not use!,2,19,1,0,0,5,0
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"uber india is the worst at customer service and their policies are a hidden black book.if you lose or leave back anything in the car they are not going to help you. if the driver behaviour is not right, they wont help you.if the drivers keep cancelling the ride,they wont help you. simply put, they just dont intend to help you.they are in it just for the commission.they do not have a helpline number and their chat support responds 1 to 2 days after you write in to them. rather go for alternatives",1,93,1,0,0,1,2
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better than ola for sure !,5,6,1,0,0,2,0
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it's is nice as compare with ola,5,7,1,0,0,2,0
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a very good conversationalist! good driving.,5,6,1,0,0,1,0
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i can't change my payment method via app or online. i can't book my rides,1,15,1,1,1,0,2
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"i loaded money in canada(origin) for trips in visiting countries, unfortunately it does not uses those credits? i have to now pay cash after each trip!",3,26,1,1,1,3,2
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i love this apps it never crashes the drivers are always so polite,5,13,1,0,0,0,0
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"even in this pandemic, grest service to the people",5,9,1,0,0,5,0
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"avoid. uber is a horrible app and horrible company that steals from customers with false ""cancellation charges"" and a non existent touchy and unprofessional so-called ""customer service"".",1,27,1,0,0,0,2
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ناس نظيفه جدا جدا جدا جدا ❤️,5,7,1,0,0,1,0
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so easy to use while i was in tx.,5,9,1,0,0,0,0
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please i am still hoping for uber driver,5,8,1,0,1,1,2
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best app in my opinion,5,5,1,0,0,0,0
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kuttaa pan dekha rahe h uber wale,1,7,1,0,0,2,1
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f this app fr :) arrogant drivers. + app is buggy af i want to pay money not letting me complete the payment through upi. everytime i try it's failing.,1,30,1,1,1,0,2
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146 showing n after ending 195 wrost app looting,1,9,1,0,1,4,2
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i think this app is good. i am pretty impressed by how good this app worked. i think you should improve this app by adding me in it. good carl.,5,30,1,0,0,0,0
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"i trying to add my new card but it won't let me , really loves it app i haven't any problems , it just i have close my account with paypal, so i trying to add another card but doesn't work. can you tell me how to do it, so if a need to take uber further time i want have a problem",4,63,1,0,1,3,0
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"more than happy with service, drivers punctuality. cars are always immaculate. cheers.",5,12,1,0,0,5,0
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"convenient and reasonable rates , with helpful policies.",5,8,1,0,0,4,0
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good car friendly driver none aggressive.,5,6,1,0,0,1,0
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"the uber app kept saying ""an error has occurred"" when i try to put in my card information. :/",1,19,1,0,1,0,2
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"this app shows one booking is live but , driver does not cancel the trip and it shows another trip and it goes on and on",1,26,1,0,1,0,2
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"app is good, but service is pathetic. uber 2w keeps on canceling rides. so don't depend on them.",1,18,1,0,0,5,2
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so far my experience is good with uber,5,8,1,0,0,2,0
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not sure why but usually ube is here with in 7 mins tonight it really said 40 min!,5,18,1,0,0,5,0
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i think yall should make a rule of no foul talking while in the uber because i have encountered some bad mouth people while riding uber. cursing and disrespect should be unacceptable,2,32,1,1,0,1,2
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this app is so good and nic to go anywhere nic app,5,12,1,0,0,0,0
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"what a joke 👏👏 by uber and their so called drivers, u know after booking when i call the driver he ask me to cancell ok no problem i cancelled it after that when i call the second driver he give me 5 to 6 minute to pick but after 10 to 15 mintues me my mother and my elder sister waiting near main road without any inform he cancelled it 😠😠 u know juat 3rd class uber service, first u guys teach ur driver basic manner and thn add them actually u deserve 0000 stars",1,96,1,0,0,5,2
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very very good and useful. thank you,5,7,1,0,0,2,0
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driver lover deep was a excellent driver,5,7,1,0,0,1,0
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really nice and friendly hope more drivers to get like him made me feel so comfortable,5,16,1,0,0,1,0
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uber is a very helpfull application,5,6,1,0,0,0,0
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had the worst experience i forgot my bag with 5k cash in it and i called just after getting out of the ride and guess what never found it again. the driver denied everything ofc.,1,35,1,0,0,1,2
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"its a good app, with affordable prices just one setback init is it doesn't pinpoint my exact location while booking so i have to search the area i am in to book the cab",5,34,1,0,0,0,0
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ممتاز وغايه في للذوق والادب ربنا يكرمه,5,7,1,0,0,1,0
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it's very comfortable to go one side to another side thanks for this aap,5,14,1,0,0,5,0
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i received message from uber to say meet driver at row r floor 1 short stay car park terminal 5 lhr plus drivers name and number plate. he phoned first to say he was there except he wasn't then phoned again to say he was on floor 3 and would we come to him i said no he had to come to floor 1 which he did and then said he hadn't been told floor 1. the route he used was longer than necessary and was far more expensive than your estimated charge. overall i was not happy.,1,98,1,0,0,1,2
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it was working great before but know it wont take my card it says something is wrong with my card,1,20,1,0,1,3,2
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two times payment deducted from my account,1,7,1,0,1,3,2
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totally worst app driver n call uthaya na aya,1,9,1,0,0,1,2
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i searched for customer care no. but couldnt find it,5,10,1,0,1,0,2
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well uber drop india safely their homes.uber's cabbies are very loyal and soft spoken.,5,14,1,0,0,1,0
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the rides have always been pretty good and also show up quicker then i expecr which is in my opinion great,5,21,1,0,0,5,0
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"i like it anytime i order a ride, my files comes on time and the drivers are patient and have good relationships with passengers. ulber is very reliable and safe",5,30,1,0,0,5,0
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good service and driver. my only issue was that i payed 28 dollers for a 15 minute ride. when i ordered it said 14.96,5,24,1,0,1,3,2
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this app is amezine guys😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍,5,5,1,0,0,0,0
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thanks uber team i like ur rides,5,7,1,0,0,2,0
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"ready pickup, kind driver, honest sharing",5,6,1,0,0,1,0
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it's excellent i must confess,5,5,1,0,0,2,0
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i any time booking a car 🚗🚗🚗🚗🚗🚘🚘🚘,5,7,1,0,0,2,0
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very knowledgeable. informed us of things we didnt know. made the drive worthwhile.,5,13,1,0,0,1,0
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overpriced. cheating customer in bangalore. state government already issued notice to them. #boycottuber,1,13,1,0,0,4,2
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recent trip was amazing. thanks uber for getting us home safely with your professional drivers. last trip driver alan was amazing in returning my cellphone. thanks!,5,26,1,0,0,1,0
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"overall experience is good always, need to fix lower rates for trips.",4,12,1,1,0,4,2
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"it's not available in my city (victoria, bc). also, everyone reviewing seems illiterate and ignorant.",5,15,1,1,1,0,2
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i ride first time today.it is excellent,5,7,1,0,0,2,0
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the app is easy and simple. and some points throughout the day it is good pricing!,5,16,1,0,0,0,0
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sometimes unreliable service. but overall handy,3,6,1,0,0,5,2
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uber cheats customer by not telling exact fare breakup after ride. whatever is estimated same is charged no matter how much you traveled.,1,23,1,0,0,4,2
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drife mohmed very nice thanks (from hadak to shuber ) thanks,5,11,1,0,0,1,0
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"i have had safest rides and the drivers are usually very accommodating however, the payment process is not so smooth. there are times when payments is only taken from my account after a day or so. this really messes up my bank amounts. also there has been times where the reversal and new payments is only done a day or 2 after my ride and i am with nedbank. also reversal and new amount process is also not smooth.",3,79,1,1,1,3,2
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excellent experience of uber ride after long time.,5,8,1,0,0,5,0
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it is very affordable take half than ola no need of otp comes in 5 minute,5,16,1,0,0,4,0
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the communication with some of the drivers is terrible. no common sense for a 1am passengers.,2,16,1,0,0,1,2
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"wonderful experience. ver convinient, stress free. i love it.",5,9,1,0,0,2,0
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it overides my other map apps.,1,6,1,0,1,0,2
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christos was very nice and polite. extremely careful driver,5,9,1,0,0,1,0
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"this is my recent experience, i went to delhi and took a uber cab and i forgot my wallet in that cab by mistake, i report the loss of wallet through app of uber but i didn't get any response from them. it is just an option that have been kept in the application but no one actually look towards the problem or help the passenger in any loss. the driver said he will take 2200 for returning my wallet back. however i managed to get it back.",1,88,1,1,1,0,2
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lov lov lov my uber,5,5,1,0,0,2,0
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|
on time .very helpful drivers excellent service thanks,5,8,1,0,0,1,0
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|
nice app i like it,5,5,1,0,0,0,0
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|
"worst app , couldn't found a single auto driver nearby me",1,11,1,0,0,0,2
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"in times of need rain , storm or during covid19 lockdown they doesn't provide you services.i don't want to use this anymore very unsatisfied with uber",1,26,1,1,0,5,2
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|
dear uber can you tell me about hire uber and self drive in uber . what is that we are unable to understand it as whilebooking assalaamu alaikum new ride its shows that you will be riding by yourself or someone else is driving . what is that? please help me out,5,52,1,1,1,0,2
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one of the worst experience i had with uber your company has one of the worst drivers. 1 star is also waste for you.i recommend each and everyone to not use uber🤬🤬🤬🤬,1,32,1,0,0,5,2
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"mostra aos motoristas o valor e a distância do trajeto de cada cliente, permitindo que eles recusem ou cancelem livremente e te deixem na mão. nas últimas 5 vezes em que precisei, acabaram cancelando a corrida e me atrasando para o meu compromisso. péssima ideia dar essa opção aos motoristas, de modo que ""só aceitem clientes que lhe sejam financeiramente convenientes"".",1,61,1,1,0,0,2
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i just started it so far so good,5,8,1,0,0,2,0
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"reliable, very friendly & helpful drivers always willing to go the extra mile",5,13,1,0,0,1,0
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|
"having safety features is the best, but lots of waiting time",4,11,1,0,0,5,2
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"very very disappointed with uber driver. there behaviour is really which i can't able express. if it will continue with this way, i'll definitely uninstall uber for ever.",1,28,1,1,0,1,2
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"uber experience is getting deteriorated. in all things like cabs quality, driver attitude, cancellation of trip, longer waiting period we have no option but to stick to uber.",2,28,1,0,0,5,2
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"good, cheaper rates than ola",5,5,1,0,0,4,0
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|
it was terrible the app showed 65 rupees for the ride and driver's side it showed 120 stop cheating the customer.,1,21,1,0,0,4,2
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great service. simple to use and very convenient.,5,8,1,0,0,5,0
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nice app & best services,5,5,1,0,0,5,0
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think good for people's lives,5,5,1,0,0,1,0
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need some more work to do specially on pool charges.its expensive,5,11,1,1,0,4,2
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it could not pick my exact location,1,7,1,0,1,0,2
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|
extremely careful and skill ful driver,5,6,1,0,0,1,0
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nothing short of great thank you more blessing stay well and safe !,5,13,1,0,0,2,0
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ola makes my life easy,5,5,1,0,0,2,1
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|
"worst experience ever, paid three times extra cash to the driver and also amount was debited from uber credits charged double payment multiple times and doesn't know whom to ask for worst service no chat or customer support.",1,38,1,0,1,3,2
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cab not available in tymm,5,5,1,0,0,5,2
|
|
usually driver cancels the trip after asking location,1,8,1,0,0,1,2
|
|
i live in the metro area with no car and uber is making life easier; one safe trip at a time. great app.,5,23,1,0,0,0,0
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i am not receiving any driver quickly.on every request i received driver more than 30 minutes. very poor service. i prefer other app.,1,23,1,0,0,5,2
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worst ever experiance . driver came at pickup point & asked 100 extra . he cancelled my ride after refusing to pay extra amount.,1,24,1,0,0,3,2
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|
its great work.and . easy to handle the. customer.need. source to destination.good uber.love it.,5,14,1,0,0,5,0
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"excellent, quick, safe. saved $20 vs ny cab.",5,8,1,0,0,4,0
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i am unable to add payment options. there are only 2 options. either i can use paytm or debit card. i can't add googlepay or any other upi payment methods. and i have the latest version of the application. please solve this problem as soon as possible.,1,47,1,0,1,0,2
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"worst app today i had taken 3 trips and full payment cleared, again asking previous trip money is not cleared, have to pay for next trip, i had wait 40 mns for my last trip but vehicle not reached to me.",1,41,1,0,1,3,2
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good drivers and ofcourse value for money,5,7,1,0,0,4,0
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wait too long and change drivers too many times with no drivers in my area after dark,3,17,1,0,0,5,2
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helpful drivers who care about customers safety and priorities.,5,9,1,0,0,1,0
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talk about upgraded. i love all the new features uber has to offer as well as the upgrade on location tracking,5,21,1,0,0,0,0
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"it does the job as it should be, in a nice way!",5,12,1,0,0,2,0
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two rides today and both were great.,5,7,1,0,0,5,0
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have lots of drivers that have no idea where they are going. my pick up sometimes go from under 5 minutes to under more. i see them just making al the wrong turns. one guy almost went on one way twice. need better drivers.,2,44,1,1,0,1,2
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appp appp appp appp appp apppa pppaa a safe trip a a,5,12,1,0,0,0,0
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"wrost service now days. the drivers will call and ask destination then they will cancle the ride.today on 4th july 21 it happend 3,4 times.and it happend usually i m fed up with services .",1,35,1,0,0,5,2
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don't like but there is no option that you can pay cash,1,12,1,1,0,0,2
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compared to ola uber is best,5,6,1,0,0,2,0
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"😪 i don't know whether it's a system problem but i actually thought the user is supposed to choose whether it's an uber boda or the uber x. but i have no boda option anymore🙄, it's bothering. i feel so inconvenienced 😣. what should i do in order to access the bodas again.",1,53,1,0,1,0,2
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until now my wife had used uber and enjoyed each time. time for me to give a try.,5,18,1,0,0,2,0
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what is with the cancellation charges. what if driver refuses to go and user has to to cancel and book another cab. this is ridiculous.hence left uber,1,27,1,1,0,3,2
|
|
very good service always on time,5,6,1,0,0,5,0
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this driver was the only one that has ever read their txt message from their customer. he's amazing,5,18,1,0,0,1,0
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on time and reliable regardless of the weather,5,8,1,0,0,5,0
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"not so user friendly, and unbelievable expensive tariff on auto and pool and other services, even for a distance of less than 3 km, rates are more than 100₹ come on what is this? and even on non peak hours the rates will be way more expensive compared to competitors.",1,50,1,0,0,4,2
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rides are available in my area and no more that 10 to 15 minutes away. reasonable pricing. pleasant drivers,5,19,1,0,0,2,0
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|
fast efficient and convenient have had a couple of blips which were sorted fast and professionaly,5,16,1,0,0,5,0
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love this service. app is great,4,6,1,0,0,0,0
|
|
good but fair is high,5,5,1,0,0,4,2
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very low cost and comfort,4,5,1,0,0,4,0
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|
a ride that usually cost $10-$12 is now costing $30-$40,1,10,1,0,0,4,2
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|
i mostly like it. saved me from reaching late many times. but i also experienced glitchs that caused extra extra fares and also came in contact with some unprofessional drivers.,4,30,1,1,1,5,1
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every time i use this service i'm happy with the driver's the service and cost for what it's worth best ride app out there.,5,24,1,0,0,5,0
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|
easy to use. quick response if any problems.,5,8,1,0,0,5,0
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"i tried to cancel a ride through the app and was unable to. after the driver arrived and i canceled i later went into the app to dispute it, and the closest option was that i was ""unable to connect with the driver"" or some such. i hope this did not reflect poorly on the driver, as it was clearly the fault of the app, and there seems to be no way to report that. i am not an idiot and am fairly proficient with software, so unless the ability to cancel rides is hidden somewhere bizarre, the cancel button i used never worked. and unless the ability to comment on cancelation issues is equally or more obscure, it doesn't exist. i appreciate the immediate refund but i shouldn't have needed it. and should have been able to give this feedback when disputing the cancelation fee.",3,146,1,1,1,0,2
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very unreliable. we had 4 cancelled trips. i don't recommend if you need to be somewhere at a specific time.,1,20,1,0,0,5,2
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"💯🌤️🌦️⛈️🌈🌨️🌋🐞🥂 ready whenever.whatever the reason, weather of season,",5,8,1,0,0,2,0
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this is a great online car svc.,5,7,1,0,0,2,0
|
|
"my driver account was deactivated from false accusations, uber never asked for my side of the story for random reports.",1,20,1,1,0,5,2
|
|
"too much time wasting, driver's getting pickup nd cancelled him self, it always happens",1,14,1,0,0,1,2
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"so far, very pleasant and convenient experience.",5,7,1,0,0,2,0
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|
fabulous he was very pleasant,5,5,1,0,0,1,0
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first experience not satisfied very let,1,6,1,0,0,2,2
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|
"works fine, this forced me to say something so i want to do it and get over with",5,18,1,0,0,2,1
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booked last night and my driver was there today. easy app to use.,5,13,1,0,0,0,0
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|
i love to travel with under,5,6,1,0,0,2,0
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|
uber is simple and easy,5,5,1,0,0,2,0
|
|
very very excellent 👌👍👍 👌 app,5,6,1,0,0,0,0
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|
is this the legit site?,5,5,1,1,0,2,1
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|
worst app. driver taken 69rs cash from me den also its updated in the application pending money 69rs. wt the hell,1,21,1,0,0,3,2
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|
i was very happy to see such promt service and nice man,5,12,1,0,0,5,0
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|
"i booked an uber just now and it did'nt arrive, but surprisingly i was charged by it! it says that the driver cancelled! then suddenly uber is asking me to pay 1.200bhd to them bcoz i cancelled the trip?! are you serious! make up your mind guys your system is primitive i guess?! definitely 0 star but none of the above!",1,61,1,0,0,0,2
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|
"makes for an easy and quick ride. great service, beats taxis ride and equipment.",5,14,1,0,0,2,0
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|
uber driver was on time very upbeat she got out to help with our bags and groceries mshr drove the speed limit very alert driver,5,25,1,0,0,1,0
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|
"comparing with ola, here i feel less fare",5,8,1,0,0,4,0
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agar driver pesay add na kare yeh bol kar k net theek nhi yan late msg aey ga apko to uber pay email karein to keh dete hain hum kuch nhi kar sakte.or driver bhot batmeez hain uber pay 90% by chance koi acha mil jay,1,46,1,0,0,5,2
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আমাকে ৬০% ডিস্কাউন্টের অফার দেওয়া হয়েছে বাট আমি সেটা পাচ্ছিনা কেনো?,5,11,1,0,0,2,1
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|
"poor customer service, they never resolve issue",1,7,1,0,1,5,2
|
|
very gud n enjoymnt gadiii hmarii gadii,5,7,1,0,0,2,0
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|
i don't know what is happening. i tried alot but cant able to login.,1,14,1,0,1,0,2
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|
excellent driver. would choose always if could.,5,7,1,0,0,1,0
|
|
"overall, they're much more dependable than lyft. especially at night.",5,10,1,0,0,2,0
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|
needs improvement for customer complaits where you can write your problem,4,11,1,1,0,0,1
|
|
you charged me with no reason. take away the charge and then 5 star will given to you.,1,18,1,1,0,3,2
|
|
excellent comfortable and very good trip dropped till my door step,5,11,1,0,0,5,0
|
|
superior conversation safe driving very clean car and helpful,5,9,1,0,0,1,0
|
|
whats the problem with this app i been trying to download it and it wont download for the pass 2 days. i hope i be able to use it at some point and see how fair are the prices with uber. for now getting 1 start until this is resolve then ill update rate it fairly,1,56,1,1,1,0,2
|
|
"great, with great conversationalist, morris.",4,5,1,0,0,1,0
|
|
very useful for go out🏦🏥🏖,5,5,1,0,0,2,0
|
|
a bit pricey but the convenience is amazing.,5,8,1,1,0,4,1
|
|
loving my drivers so far,5,5,1,0,0,1,0
|
|
"i think the app is best. u dont have to waste time searching for cabs. just a click and ""your cab has arrived."" and most importantly its too cheap.",5,29,1,0,0,0,0
|
|
exceptional experience. the driver was really sweet and his driving was butterly smooth. one of the best rides. 👌,5,19,1,0,0,1,0
|
|
uber autos have started asking extra money for any trip we do. some drivers are asking to give cash payment orelse they wont take us.its service is detoriating day by day.,2,31,1,0,0,1,2
|
|
"app works as expected, pricess can change fast but that's kinda fun and makes sense in the morning. it doesn't always seem to sync payment methods across log ins. 5 stars xuz even tho the rides can add up they're pretty respectable on their payments",5,45,1,0,1,0,2
|
|
efficient and made me affoid unnecessary waste of time in a public transport.,5,13,1,0,0,5,0
|
|
useful and very good to access .,5,7,1,0,0,2,0
|
|
where have you been all my life.,5,7,1,0,0,2,0
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|
i think this is a nice app of this world,5,10,1,0,0,0,0
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|
the lady driver was a pro!,5,6,1,0,0,1,0
|
|
all drivers are nice thank you,5,6,1,0,0,1,0
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for last one month the app cannot detect the pickup location. once it detects and i pay for the previous ride it doesn't detect for the next time. after six seven attempts also it can't detect the pickup point. it has become very frustrating now. it wastes so much of my time booking a cab. sometimes i had to use other apps also despite of having a coupon activated on my account. please help me fixing the issue. and i have updated the app two three days back also.,5,89,1,0,1,0,2
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it worked thanks alot. you guys deserve 5 stars for your fast replies.,5,13,1,0,0,2,0
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this is very exceptional. very good experience.,5,7,1,0,0,2,0
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this is dependable of all indian,5,6,1,0,0,2,0
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this app so cheap and not even login,1,8,1,1,0,0,2
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awesome service. i use it daily,5,6,1,0,0,5,0
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it's cheap and excellent service,5,5,1,0,0,0,0
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"i started using the app a couple months ago, it worked the 2 times. then for some reason, last week i wanted to use the uber after the update and the payment method wanted to be ""google pay"". and it was very concerning and confusing. i'm 8 month pregnant and couldn't afford a taxi. so i had to walk 45 minutes at 10pm. the app should be easier to use with the payment method.",3,74,1,1,1,0,2
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i don't need to be lectured via your ceo about racial inequalities. you're a ride sharing tech. stick with that.,1,20,1,0,0,2,2
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"the app itself has a horrible attitute towards its customers. after booking a ride, if the driver is simply getting too delayed we dont have an option to cancel without a cancellation fee? pathetic customer service.",1,36,1,1,1,0,2
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after freezing my account and .aking me miss my diamond status and two days of work if you want five stars earn them uber froze my account wouldn't allow me on missed work twice the days later you restored it with no explanatio,3,43,1,1,0,0,2
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an essential service that is always dependable.,5,7,1,0,0,5,0
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good easy option of internal travelling,5,6,1,0,0,2,0
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since uber started my home town that was last time i ride other taxi,5,14,1,0,0,2,0
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stop charging people when the don't book ur services,5,9,1,1,0,3,2
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no customer care no available for solution of complaint.really very bad app.no reply at alll.0star,1,15,1,1,0,0,2
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"the best in quick and comfort service, i like it.",5,10,1,0,0,5,0
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"great experience, will use again",5,5,1,0,0,2,0
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pathetic app.have shot up their prices in india.cab also takes ages to arrive.no customer care for passengers.if you get stuck in an issue regarding money or trip there is no one to assist you as there is no call center.be very careful before downloading this app,1,46,1,0,0,4,2
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driver is really fast and very humble in talking.,5,9,1,0,0,1,0
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more than a month and uber support is still unable fix my problem. i paid the bill but unable to book. inspite of a zillion reminders uber does not respond. uber india has gone to the dogs.,1,37,1,0,0,5,2
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i was picked up when i was told i was going to be picked up the driver was very kind and courteous the vehicle is clean no complaints thank you very much. a great job,5,35,1,0,0,5,0
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the recent update app doesn't show the exact pickup and dropping point on map.as i am a daily uber user i don't have other option rather using this app. please do the necessary changes. no proper customer support. provide some offers on uber share,3,44,1,1,1,0,2
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very unreliable. i can hardly get rides,1,7,1,0,0,5,2
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easy to use 5 stars 🌟 🤩,5,7,1,0,0,2,0
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"you should give us an option to choose a car instead of connect them automatically. also, they should have car photos, not only description.",1,24,1,1,0,0,1
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আমি এপ ব্যবহার করতে পারতাছি না,5,6,1,0,0,0,2
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verry bad app verry slow 👇 verry cost for rides bad too bad,1,13,1,0,1,0,2
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"like tea , uber is also fantastic",5,7,1,0,0,2,0
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great drivers the cars are clean,5,6,1,0,0,1,0
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makes it easy to pay with gpay and paypal. and it makes it easy to order rides for other people.,5,20,1,0,0,3,0
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could not download the app.,1,5,1,0,1,0,2
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it's really good aap i was so enjoyed my journey with uber driver.,5,13,1,0,0,1,0
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i never got the ride my son joe makes apps that put what you got to shame your missing a huge market of older seniors that yellow cab rips off takes to wrong destination have no gps and just steal i'm from nyc we deal with people less there is a 24bhour metro system it's a ghost town now cause of the pandemic even trump moved to fla tesla left ca for texas i don't know what he would charge i'm retired now but put a direct phone line in with a personbth as t can contact back and confirm the ride,1,102,1,1,1,0,2
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worst experience driver always cancel the ride this app should be banned such a waste of time they did because of them we missed our bus,1,26,1,0,0,1,2
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"and now. 3 black uber canceled without a word. 20 min waste of time. you have one star. what next? the uber guys in brazil have serious trouble with the satellite geo location rendering. 2 of 5 drivers and passengers don't meet. guess who pays, the customer. should i clap? you may have to tweak your algorithms for less satellite dense continents. your customer service do not exist. have a nice day!",1,72,1,1,1,0,2
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hello i am under the water please help me here to much raining,5,13,1,0,0,2,1
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best cab apps forever and best price,5,7,1,0,0,4,0
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good app. love to travel with uber,5,7,1,0,0,0,0
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i can't enter my drop off location how will i ever reach my destination,1,14,1,0,1,0,2
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rates are better than ola.,5,5,1,0,0,4,0
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uber is my primary method of transportation on most cities i visit,5,12,1,0,0,2,0
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"the service from the end of uber is highly commendable. however, lately it's observed that it's drivers are prone to denying the rides and misbehavior. still, i would say that overall it's quite better, in regard it's competitors. but there is good room for improvement.",4,45,1,1,0,5,0
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uber मै गाडी मत लगावो दोस्तो ब र बाद हो जावोगे,1,11,1,0,0,2,2
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overall experience is awesome but i can't find option to add google pay. please fix this asap.,4,17,1,1,1,0,2
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"simply, better than other green competitive companies",5,7,1,0,0,2,0
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"excellent service! i will miss uber very much, by april 9, 2018 in the ph the uber-grab merger will be a sad day for loyal uber customers. uber has been mostly the better choice for us. we will fondly remember, look back on all the fun and entertaining uber rides we have had through the years. thank you for your customer centric service and well-mannered uber partners! we will always be uber fans.",5,73,1,0,0,2,0
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"totally unreliable! ordered taxi from vienna to airport 12hrs in advance to 2am. at 2am(!) got message ""canceled due difficulties"" . tried to order another uber, got message ""ooops."" at 2am! local app succeded perfectly, cab arrived after 5 minutes.",1,40,1,0,1,0,2
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best app low cost comfortable cars professional drivers,5,8,1,0,0,0,0
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cheap fares. on time destinations. polite drivers. that's all. great app,5,11,1,0,0,4,0
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driver did not receive call & did not come to pick up. he even not cancell the riding request.,1,19,1,0,0,5,2
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driver didn't pick me up he went to destination instead of the pick up spot,1,15,1,0,0,1,2
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"fast, reasonably priced, polite drivers.",5,5,1,0,0,1,0
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"absolutely awful app. drivers are scammers. unsafe and no contact point. do not recommend. use pick me in sri lanka, it's much better !",1,24,1,0,0,4,2
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such a useless app drivers cancelling the rides frequently and not accepting the rides.,1,14,1,1,0,5,2
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it was very nice. the driver is great.,5,8,1,0,0,1,0
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easy. get the comfort ride.,5,5,1,0,0,2,0
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i am getting written up for work today for being late. my rider never showed up or left towards my location and i got charged for cancelling and had to pay another rider and an late to work.,1,38,1,0,0,5,2
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very nice guy per my mom.,5,6,1,0,0,2,0
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really quick and the driver was lovely,5,7,1,0,0,1,0
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driver trip cancel karta hai or paise hamare cut jaate hai,1,11,1,0,0,3,2
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res dr se44e4s44sse is so the reason 4eee44e44s444e44 is the only way in esperanza 4444e44s444e44 ram red 4e4se4 is 44see,4,20,1,0,0,2,1
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"please analyze the drivers and the cars before you put them in business. in one of my recent rides in bangalore the driver was a different person than he was being shown in my profile, the car hardly had any maintenance on top of that he was driving roughly and harshly which could have even lead the lives of the passengers in jeopardy.",3,63,1,1,0,1,2
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was a nice short n pleasant trip. the driver mr prasad was courteous helpful n professional,5,16,1,0,0,1,0
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"app is a little buggy, but no worse than google maps. wish there were more drivers in my area 😫",5,20,1,0,1,0,2
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i with chat easy good 👍 🌟 i love uber because have messages chat good i am deaf and i can't call,5,22,1,0,0,5,0
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|
first time with uber and i love it,5,8,1,0,0,2,0
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|
"this was a good app and service for some time, but now it's getting worse day by day. cannot select the pick-up point even after the update, the maps are creating cofusion for so many times at the pick-up point, drivers that are canceling the orders, many drivers that migrated to uber from poor local taxi services. the uber quality in bucharest is very low after one or two years since the service was launched. uber needs to reinvent, otherway will die slower.",2,83,1,1,1,0,2
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nyc. app for raiding. good,5,5,1,0,0,0,0
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it was great to use the services,5,7,1,0,0,5,0
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accurate in terms of fare,5,5,1,0,0,4,0
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|
i am trying to create a new account using my new number. but the app is itself resetting the information again and again after i click to agree with uber terms.,1,31,1,0,1,0,2
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i would recommend minus star. because they dont deseve it. if their driver do not know the location then the fault is of the customer and not of the driver as the drivers can cancel the trip as they want,1,40,1,0,0,5,2
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np call centre. no support on call . awful.ghatiya,1,9,1,1,0,5,2
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"best transport, i like it'",5,5,1,0,0,2,0
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my experiences with uber service and drivers have all but once been great!,5,13,1,0,0,1,0
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uber is great when there are drivers around willong to take all fares not just the big$$ ones. frankly there should be a credit to customers when the driver cancels last minute not fair we have to pay a fee to cancel die to picky operators.,4,46,1,1,0,5,2
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great way to get around for reasonable prices. very fast response times! i use the app daily. thanks for your services!,5,21,1,0,0,2,0
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uber app must have a provision to load the driver's pic before starting of trip so that uber runs a face recognition match before start of trip. this is to ensure that proxy drivers don't drive cars making it unsafe for passengers. at least this feature can be enabled for late night rides enhancing security of female passengers.,3,58,1,1,0,0,1
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more uber cabs need to there every were,5,8,1,1,0,5,1
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uber is doing a fantastic job! keep the good work up.,5,11,1,0,0,2,0
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i cant link my paytm because it says u have pending payment which i paid through cash 2 years back. 👌,1,21,1,0,1,3,2
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i'm waiting for last 30mins. and the driver not responding and not cancelled the ride now then after waiting 30 mins you charge me for cancellation of ride what do you think we are dumb or what,1,37,1,0,0,5,2
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i've been using uber for a long time now and love the convenience and ui of the app. any issues that have cropped up have been swiftly dealt with the customer service to my satisfaction 99% of the time. i know people have complained that uber doesn't have voice support when it comes to issues but from personal experience i've been contacted by an actual person when a serious issue came up. other than that any issues that have come up have been appropriately dealt with without the need for me to interact with another person directly.,4,97,1,0,0,0,0
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excellent service on every ride. 👏,5,6,1,0,0,5,0
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ur divers constantly cancel rides,1,5,1,0,0,1,2
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"i book uber moto to travel frm sealdah to sulekha.bike driver call to know where exactly i am then came infront of me without any vehicle and ask where i wanna go? what is the fare showing in app. then told me fare is low. cancel d trip n give me more amount then i will drop you. listening to him other drivers started burgaining with different prices and started shouting madam give me 200 i will drop, madam give me 220 i will drop. i cancel trip and avail public transport. disgusting",1,93,1,0,0,5,2
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"the app is ridiculous. i have plenty of money in my uber cash and it still tries to take from my card. on top of not accepting my cashapp card, google pay, or paypal as a payment type when my boyfriend can on his app. or it charges both my uber cash and my card?!?! i work early and schedule rides and it's unacceptable! cust service is a joke! if i could leave no stars i would and i don't usually leave reviews like this but ridiculous is putting it nicely.",1,91,1,0,0,3,2
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"the amount of times that i have been cancelled on is beyond a joke. i never thought it, but i now result to using a taxi, which are so much more reliable. this used to be such a great service, however, it has gone down hill recently!",1,47,1,0,0,5,2
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"very dependable, quick and secure.",5,5,1,0,0,2,0
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there was no trip .hanumant driver had cancelled it.its entirely list of my time and felt bad.,1,17,1,0,1,0,2
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"good app to book a cab, also most drivers are polite",5,11,1,0,0,0,0
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reasonable rate as compared to other. nice driver's,5,8,1,0,0,4,0
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"a mess of an app lately. updating it regularly doesn't change anything. connected card reflect as unpaid on next trip even after receipt reflected successful payment on previous trip, doesn't give an option to select payment on both card or cash, have to waste about 20 minutes before it gives an option to select. i've been on a same star rating for almost a year even though drivers always rate a 5 star after every trip. keep other competitors app on standby if you don't want to run late",1,89,1,0,1,0,2
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it's good for both rider & driver,5,7,1,0,0,5,0
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no customer care service.and more dissapointed reasons,1,7,1,0,0,5,2
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|
uber was once the best app but now it has become the worst. drivers keep you waiting. they call you and ask you for the drop location and then cancel the trip. totally irritating app.,2,35,1,0,0,1,2
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why you charged me yesterday which i was not requesting,5,10,1,0,1,3,2
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very good aap and easily accessible,5,6,1,0,0,0,0
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love this service ; thanks.,5,5,1,0,0,5,0
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"i can't use this app now,,showing update mobile number.what to do?",5,11,1,0,1,0,2
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he is wonderful person & nice to talk to.,5,9,1,0,0,1,0
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what's the point in a taxi app if your nearest drivers won't pick you up. not a high enough value fare?,1,21,1,0,0,5,2
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why we cant drive ine athens greece ?,5,8,1,0,0,2,0
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"aapne mere uaper galat charg lagaye hai ,,, aapke dvr ka vhevar thek nhi hai",1,15,1,0,0,1,2
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very nice person and vehicle. great driver!,5,7,1,0,0,1,0
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that's a great aap for ride,4,6,1,0,0,0,0
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the last trip i took on 14/8/21 i paid the driver in cash and still the driver didn't update and now its showing your payment is not uncleared why should i pay double amount if your drivers don't show any professionalism there is no helpline number where we can call and settle this down so please look into this soon and clear the payment,1,64,1,1,0,0,2
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hoax all the way! ridiculous on trip service and there is no customer support of sorts during a trip.,1,19,1,0,0,5,2
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bad experience i uninstalled the app out of my phone,1,10,1,0,0,0,2
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this app is stupid app,1,5,1,0,0,0,2
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easy and best driver and clean car. thank you.,5,9,1,0,0,2,0
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can u please allow us to remove old debit cards from the app.,2,13,1,1,0,0,1
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1 star because there is no option to make a complaint to a driver that wrongfully cancelled my order after i waited 10 minutes for him.,1,26,1,1,0,0,2
|
|
need little more accurate location,3,5,1,1,0,0,1
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now ride is very easy espicially for women in india seems safe and secure.,5,14,1,0,0,2,0
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|
verry usefull apps for travellers,5,5,1,0,0,0,0
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well satisfied.keep providing excellent service,5,5,1,0,0,5,0
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95 percent good sometimes bad but they always make it right i don't have no complaints!,5,16,1,0,1,1,2
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|
cheper than ola and convenient,5,5,1,0,0,4,0
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|
beware of #vomitfraud as the drivers have started scamming customers for bogus £110 cleaning fees using recycled or stated photos and the uber customer service refuses to help you. not only they steal your money but have one of the worst customer service experiences,1,44,1,1,1,1,2
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|
"it's great when it works! usually cheaper and more available than lyft, but half the time i go to use it it doesn't want to work.",3,26,1,0,1,2,0
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|
"horrible ! tried to use 2 different cards, both with available funds. system refuses to accept either. it says to contact my bank. my bank can't understand why this is happening.",1,31,1,0,1,3,2
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|
very well with the experience,5,5,1,0,0,2,0
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|
it's been wonderful using this app. the only issue is the driver picking up rides and one still needing to call to confirm if they are coming or not. most rejecting rides after picking up!,4,35,1,1,0,5,1
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|
very respectful ride for common man.,5,6,1,0,0,5,0
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it is so goood and cheper than others,5,8,1,0,0,4,0
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|
it's very good but some drivers are disrespectful,5,8,1,0,0,1,2
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|
i rate all apps that request reviews as 1 star.,1,10,1,0,0,2,2
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|
my only regret with uber bangladesh is that my area is in ward no 54 in dhaka city corporation its been 4 years but still uber shows my area as intercity. for which i have to bear extra charges. this should be fixed as soon as possible,5,47,1,1,1,0,2
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|
always not work when press booking button it show white blank screen,1,12,1,0,1,0,2
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|
getting pathetic day by day. drivers are goons. shame on uber for not having quality checks.,1,16,1,1,1,1,2
|
|
while booking cab it shows low cost but after reaching destination is shows high,1,14,1,0,0,4,2
|
|
i love using uber services. it is a life changer.,5,10,1,0,0,5,0
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|
butifull app i like it,5,5,1,0,0,0,0
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|
"por favor cambien el color del emoji del oso, actualmente se ve rubio cuando debería ser negro (como mi novio) (piensa que ese oso es otro)",2,26,1,1,0,0,0
|
|
now my problem solved out pretty happy,5,7,1,0,0,0,0
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|
"my 4-stars rate is, uber maps, don't update their maps there are actually one way streets and uber marks it as two side streets.",4,24,1,0,1,0,2
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|
though i have not used it but i have favorable reports from friends and relatives using uber,4,17,1,0,0,2,0
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|
it's pathetic. give estimate 845 & end time charge 1981. it's shameless uber,1,13,1,0,0,4,2
|
|
"another ride & drive necessity in our world! am thankful & grateful for it! >the app- always upgrades & is very user-friendly. just have to learn it! *i am an uber driver in *pa! usually i luv it- except for: variable road conditions there, ugh! lol",4,46,1,0,0,0,0
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|
charged me never showed upset,1,5,1,0,1,3,2
|
|
so powerfull and true app,5,5,1,0,0,0,0
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|
"22 the netspend all-access account is established by metabank n.a., member fdic. netspend is a service provider to metabank, n.a. if your card bears the visa acceptance mark, the card is issued by metabank, n.a., pursuant to license by visa u.s.a. inc. and may be used everywhere visa debit cards are accepted. if your card bears the mastercard acceptance mark, the card is issued by metabank, n.a., pursuant to license by mastercard international incorporated and can be used where debit",5,80,1,0,0,2,1
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|
excellent service both times good to know my son is in safe hands and i can follow his journey as it's the first time he has travelled alone love uber!,5,30,1,0,0,5,0
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|
great driver. prompt service. thx uber!,5,6,1,0,0,5,0
|
|
great service customer service customer satisfaction 150%,5,7,1,0,0,5,0
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|
this is very worst aapp waiting for ride from 1 hr but still not get the booking i suggest to people pls report this aapp or otherwise uber app u will take update regarding ur app an booking system,1,39,1,0,0,5,2
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|
got us to the hotel quickly.,5,6,1,0,0,5,0
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|
normally amazing. but recently there have been some spurious pricing changes,3,11,1,0,0,4,2
|
|
every ride has been a good experience!,5,7,1,0,0,2,0
|
|
its great for on the go,5,6,1,0,0,2,0
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|
"safe, reliable and i'm thankful that such a convenience exists!",5,10,1,0,0,5,0
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|
waste of time and expensive. ide rather walk,1,8,1,0,0,4,2
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|
"it sucks so bad, customer service is unaccessible, and never provided a resolution. extremely frustrating!",1,15,1,0,0,5,2
|
|
the new feature where the cab can be shared is the worst. and beside that you can only choose seats for just 2 persons. what if we are more than that. cab takes so much time reaching to us. what if we are in a hurry and we have booked a cab so we can reach at our time but in sharing basis we need to compromise with our time for other passengers. worst feature ever !,1,77,1,1,0,0,2
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|
its good and very help full,5,6,1,0,0,2,0
|
|
map nevigation or location sucks all the time.,4,8,1,0,1,0,2
|
|
this app is easy to handle. and service is really good,5,11,1,0,0,0,0
|
|
"good driver, clean car,socialized well on journey",5,7,1,0,0,1,0
|
|
it's good bt it is only.for 1 man or woman,5,10,1,1,0,2,0
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|
"car had a foul smell, windshield was cracked and suspension has terrible noise. uber should have better cars.",3,18,1,0,0,1,2
|
|
good service i m happy,5,5,1,0,0,5,0
|
|
they won't even send the verification code congratulations you've made an app i hate more than tic-tok.,1,17,1,0,1,0,2
|
|
"been trying to get uber transportation signed for months now , and haven't been able to.",1,16,1,0,1,5,2
|
|
safe and hazel free ride,5,5,1,0,0,2,0
|
|
very nice driver and services,5,5,1,0,0,5,0
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|
love the convenience and good service.,5,6,1,0,0,5,0
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|
"the app just logged me off one day, and since then i have not been able to log in again. every time i try to log in it says i need to send a sms to a number but the sms never gets delivered. what's the deal here no idea.",1,50,1,0,1,0,2
|
|
"the app is great but sometimes there is a delay on the sound, even with downloaded content. also would recommend itbe easier to view your chosen list of content and recommended content based on viewing preferences",4,36,1,1,1,0,0
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|
"excellent, easy app once you get pass the set up of password and stuff.",5,14,1,0,0,0,0
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why is my account blocked? and there is no way i can contact you for help. please book my next ride for me to pay thr dues if any and let me use the app,3,35,1,1,1,0,2
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dnt even deserve a star. trying from many days to login but unable to do it. tried from many numbers too. at first i was not receiving otp and then now after few days receiving otp but unable to login. spoiled my whole mood,1,44,1,0,1,0,2
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helping nature and good driving,5,5,1,0,0,5,0
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"one bad experience (of many trips) with a rude, threatening and angry driver. ps. i got out quickly and called uber who quickly investigated and took notes.",4,27,1,0,0,1,2
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very nice 👌 app for everybody,5,6,1,0,0,0,0
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"driver took cash,uber took amount from wallet what a scam, please refund me my money.dont use uber and its wallet",1,20,1,0,0,3,2
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"booked a ride to the airport, got two notifications that different drivers have accepted the ride, although no driver information was shown in the ride section. was being told pick up is about to happen until about 7 minutes after pick up time i got a message saying ""sorry, we couldn't find you a driver"". how does this make any sense?",2,61,1,0,1,0,2
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please stop sending updates. improve one time. and improve rating system.,3,11,1,1,0,0,1
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whats the use of the app. if not a single uber auto or share accpet your ride 😓😓🤬🤬,1,18,1,0,0,5,2
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need to reduce the price,5,5,1,1,0,4,2
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it helped me a lot,5,5,1,0,0,2,0
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drivers are cancelling trip after the confirmation. better the drivers not to opt if they are not convenient to travel to the destination ß,5,24,1,0,1,0,2
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"it's okay but i've had a lot of issues with drivers cancelling then i get charge a canclation fee of 5.00 when i'm literally sitting at the pick up site. they won't even respond to you when you make a complaint, it's happen 3 times now",3,46,1,0,0,4,2
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very good and pleasant ride friendly and conversation good,5,9,1,0,0,1,0
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use to be a great service.,5,6,1,0,0,5,2
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bob was awesome! i'd request him anytime!,5,7,1,0,0,1,0
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friendly apps and friendly/courteous uber personnel.,5,6,1,0,0,0,0
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uber is best for travel,5,5,1,0,0,2,0
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i have not taken the ride but still uber ask for the payment. i have complain earlier but now they say i never complained.,1,24,1,0,1,3,2
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"i am a driver, please bring back the map so we can see where other cars are sitting!",3,18,1,1,0,0,1
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it is not good company i complained that company but not focus on my complain,5,15,1,0,1,0,2
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very nice apps and service of uber is also nice and diver is also nice so i give to 5 stars,5,21,1,0,0,0,0
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truly horrible experience. the driver asked to pay by cash on a non cash trip and despite paying full amount in cash and informing uber immediately even after 5 days the app is showing pending charges and again i had to pay the same amount again in online to clear the outstanding amount to book the next ride. despite repeated escalation still they are not refunding back and are saying they can't check that from driver! super horrible. never expected this from uber.,1,83,1,0,1,3,2
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"the services of uber cabs are detoriating day by day. after booking the cab they try to cancel the trip because of the long distance and they try to impose the cancellation formality over the passengers, so that they can charge an additional cancellation charges for it and maintain their reputation. getting the worst service day by day",1,58,1,0,1,5,2
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service of app dose not work,1,6,1,0,1,0,2
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you charge riders if the driver waits for more than five minutes. but u don't have minimum commitment that you should compensate riders if your driver driver is late or cancels with out reason or starts trip without riders. bloody sickening irresponsible shameless guys,1,44,1,1,0,5,2
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bonjour. on a pas réussi à se joindre. il y avait un problème avec l'appli. jai du demandé a nouveau un uber parce ce que l'ancien uber a annulé le cours. je demande detre remboursé,5,35,1,0,1,0,2
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bad experience change my driver 3 times and drop me on the wrong place in night in curfue i need my payment back 😡,1,24,1,1,1,1,2
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it's a very good app i'm very happy for this use thanks,5,12,1,0,0,0,0
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customer service is really really pathetic. i have been following up with them for refund for the past one month. but i haven't received my refund till now and they even have stopped responding to the customer service chat now. one of the biggest companies and doesn't even have customer service number facility. this chatting facility with the customer service isn't helping at all. really really worst customer service. i had to give one star rating for this as there is no option to give zero star,1,87,1,0,0,5,2
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it was good but last week you gave me one old driver who looks like indian man or lebanese please don't give him to me again. i have forgotten his name it's in the morning when i told him that i was late to work so he should harry he responded nicely but he took me to gas station and bought gas before and i was late to work that day. also i notice that he was not seeing clearly.,5,80,1,1,0,1,2
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"uber consente com praticas fraudulentas de motorista. pedi uma viagem, o motorista antes de chegar no meu local de embarque mandou mensagem pedindo o código da uber que estava na minha tela. achei que seria um novo procedimento da uber. dei o código pelo chat antes do embarque, a viagem iniciou e o motorista cancelou. fui cobrado pela viagem que não aconteceu e o suporte da uber não quer reembolsar sob o argumento que eu dei o código. o histórico das viagens comprova que a viagem não aconteceu.",1,88,1,0,0,1,2
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nice and comfortable. but am supposed to be having discount by now.,5,12,1,0,1,0,0
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"september 29, 2018 was my first time using uber. it was wonderful getting to work on time!",5,17,1,0,0,2,0
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app won't even tell me what the issue is with account while attempting to request a ride credit card info is correct and everything. there isn't even a help option on the app,1,33,1,0,1,0,2
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it's a good app but hard to install though,5,9,1,1,0,0,2
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nice app always look customer satisfaction. on rate,5,8,1,0,0,0,0
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i had loged out uber. and m unavailable to log in. i had tried many a times. but it shows incorrect password. i cant use there serious.,1,27,1,0,1,0,2
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no coupons available for me,5,5,1,1,0,4,2
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"stop letting drivers just canceling trips for no reason, they need sacking",1,12,1,1,0,1,2
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the driver not turned out. he is not responded to telephone,1,11,1,0,0,1,2
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stop using uber maps! these are terrible maps that don't update to road closures. i have started taking lyfts because the apps are so bad and unreliable in chicago.,3,29,1,1,0,0,2
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it was wonderful for my first time using uber the driver nicholas was very professional,5,15,1,0,0,1,0
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im finding it difficult to update.its not working,5,8,1,0,1,0,2
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first time riding an uber and my driver emelda was great!,5,11,1,0,0,1,0
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fare was rs 343 when i booked but now it is more. please review my fare.,5,16,1,0,1,4,2
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waiting the best from you,5,5,1,0,0,2,1
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this app give us superb services. i really like it,5,10,1,0,0,0,0
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in malaysi uper is so horrible.,2,6,1,0,0,5,2
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always listen to your problems if any. thanks.,5,8,1,1,0,0,0
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drivers cancelling rides after you wait for over 5-10 minutes. some do not cancel but do not even move so you will cancel the ride. drivers suggest or ask you for detours with you ending up paying 25% more. revised more expensive pricing scheme. sometimes the arrival time estimates are a joke. this and more spoil the great experience from other sincere drivers.,2,63,1,1,0,5,2
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the best for cheap rate,5,5,1,0,0,4,0
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sahi he bhot hi accha he ye apk aaj me paheli baar is apk us kiya good service thank you 🙏😊,5,21,1,0,0,5,0
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"before uber and lyft the only option for me was two cab companies that would often lie on the phone about waiting time. 20 minutes could easily become 2 hours. this is much better, rarely do i have to wait 10 minutes for pickup. it's great here in central jersey.",5,50,1,0,0,5,0
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only one time have i ever had a bad uber experience where i had a stop in my route and the driver i had did not want to stop for me. i had contacted uber and they refunded me my whole trip which wasn't cheap seeing i was going to a different city that i lived in. so i'm giving them 5 stars because uber handled the situation very well in my eyes anyways.,5,74,1,0,0,5,0
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cash payment made is shown due still,3,7,1,0,1,3,2
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very good for me when i am using,5,8,1,0,0,2,0
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"nice, pleasent ride, very clean car good experience",5,8,1,0,0,2,0
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handy for me in a pinch. excellent app for my needs.,5,11,1,0,0,0,0
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on time arrival so we feel good.,5,7,1,0,0,5,0
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felix is a great safe driver and arrived early. loved felix,5,11,1,0,0,1,0
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absolute classic services. lovely cars. clean cars. decent and mannered drivers. go hit it uber. you will soon capture mumbai.,5,20,1,0,0,5,0
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super fast and very easy to use waiting a couple of minutes for an uber compared to standing in a long taxi line. there is no comparison,5,27,1,0,0,2,0
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very polite people every time i have road.,5,8,1,0,0,1,0
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"i've been using uber for about 2 years and the service has gotten more rotten over time, just a few days ago i was quoted just over $5 for a quick trip i take almost everyday but i was actually charged me $19.21 for the trip. the most amusing part is that they completely refuse to provide me with a refund. i am beyound disgruntled and intend to cancel my account once and for all! but not until they give me what they stole from me!",1,86,1,0,0,4,2
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good app but it seems to fail often when over seas.,4,11,1,0,1,0,2
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cabs should reach the pickup points bit early,4,8,1,1,0,5,1
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